Mahatma Gandhi University

MEGHALAYA
www.mgu.edu.in

SYLLABUS MANUAL

PROFESSIONAL PROGRAMME

PROGRAMME CODE --.713 MBA in Hospital Administration (MBAHA) SEMESTER I CODE MBAHA11 MBAHA12 MBAHA13 MBAHA14 MBAHA15 MBAHA16 SUBJECT Principles of Hospital Management Basic Concept of Health Epidemiology Health Care Services Drug Management Medical Transcription TOTAL CREDITS CREDITS 3 3 3 3 3 3 18 SEMESTER II CODE MBAHA21 SUBJECT Hospital Resource & Operations Management MBAHA22 Marketing Services MBAHA23 Material Management MBAHA24 Hospital Support Services MBAHA25P Industrial Project MBAHA26P Hospital Support Services Project TOTAL CREDITS CREDITS 3 3 3 3 3 3 18 SEMESTER III CODE MBAHA31 MBAHA32 MBAHA33 MBAHA34 MBAHA35 MBAHA36 SUBJECT Operations Research Biomedical Waste Management Research Methodologies Patient Care Service Health Economics Nutrition & Dietetics TOTAL CREDITS CREDITS 3 3 3 3 3 3 18 .

design & planning function. UNIT V: Qualities of effective Managers . UNIT XII: bedded general hospital. HOSPITAL MANAGEMENT: An Evaluation – by A.SEMESTER IV CODE MBAHA41 MBAHA42 MBAHA43 MBAHA44P MBAHA45P SUBJECT Management Strategy Health Statistics & information System in India Hospital Management & Law Industrial Visit – Practical Project TOTAL CREDITS CREDITS 3 3 3 3 6 18 Detailed Syllabus SEMESTER I MBAHA11 --. UNIT IV: Duties and responsibilities of Hospital Managers. MALHOTRA.planning and designing of 500‐750 bedded teaching/ non teaching hospital. design and planning. 2. various legal factors to be considered. . paraplegic and Malignant diseases treatment centers. specific area to be considered.K. UNIT VI: Effective inter and intra departmental co-ordination. UNIT IX: Nephrology Services‐ Renal dialysis unit. Theory And Practice by Amit Virmani. Hospital Management: Principle. UNIT VIII: precautions to be taken for BARC. UNIT II: Understanding functioning of Corporate multi-specialty hospital . UNIT XI: Teaching/ superspeciality hospital : Planning and designing. Burn.clearance. UNIT III: Managerial activities for effective hospital functioning. transplantation unit. UNIT VII: Nuclear Medicine dept: Overview.Principles of Hospital Management UNIT I: Concept of Health Care Industry & its ever-changing character . Reference books:1. UNIT X: Overview.

OUP – Tabish. Text Book of Preventive and Social Medicines ‐ K. UNIT IV:Dynamics of disease transmission. cold chain.Socioeconomic status and occupation as determinant in disease distribution. UNIT VI: Concept of health indicators UNIT VII: Basic concepts of human anatomy. UNIT IX: Screening and surveys UNIT X: Investigation of an epidemic and role of hospital in its con UNIT XI: Measures of Association .MBAHA12 --. Reference books:1. Text book of Social & Preventive Medicine – Mahajan. drugs store. drug stock / purchase of medicine. MBAHA13---. Narcotic drugs. 2.Statistics in Epidemiology . UNIT VIII: Basic concepts of human physiology. UNIT XII: Dispensing of medicine.Epidemiology UNIT I: Principles of Epidemiology UNIT II: Natural History of disease UNIT III: Methods of Epidemiological studies UNIT IV: Epidemiology of communicable UNIT V: Epidemiology of non-communicable diseases. M/s Banarasidas Bhanot. . I/V Fluid. Hospital Administration. disease monitoring and surveillance.Basic Concept of Health UNIT I: Concept of health & disease and well being UNIT II: Natural history of disease and role of hospitals to offer various levels of care. UNIT V: Changing pattern of diseases. use and abuse of drugs. Jaypee. UNIT XII: The role of epidemiology in Public health : Types of Epidemiology and Methods of epidemiological Studies. UNIT VIII: Immunization. 4. Preventive and Social Medicine – Prabhakar Rao. oxygen. UNIT IX: Common Pathological Conditions: Basic concepts of pathogenesis of common diseases. Reference books:1. Chemicals etc. 2. UNIT III: Prevention aspect of diseases. UNIT X: Basic concepts of interpretation of investigations reports UNIT XI: Commonly used Medicine in a hospital. 3. Kue Young. Population health: concepts and methods by T. UNIT VI:Disease transmission UNIT VII: Host defense immunizing agents. In defense of an evolutionary concept of health by Mahesh Ananth. Park.

Singh. Cyclic System. UNIT XI: Healthcare delivery system in India at Primary. Secondary and Tertiary Care. UNIT V: Health scenario of India. Douglas A. Banned drugs UNIT X: Procedure of Drug Indenting. UNIT III: Drug Licenses. Reference books:1. Delivering health care in America: a systems approach by Leiyu Shi. present and future.past. Community participation in healthcare delivery system. MBAHA15 --.Drug Management UNIT I: Drug Management . On time Drug dispensing UNIT XI: Inventory Control – ABC.Healthcare Services UNIT I: Demography – its concept. targets. . UNIT VII: Computerized drug management system UNIT VIII: Rational use of drugs and Prescription Audit UNIT IX: Spurious drugs. Drug treatment: by Philip Bean. Drug use. Teresa Nemitz. UNIT II: Hospital Pharmacy Licenses. 3. achievements and constraints in UNIT X: various National. UNIT VIII: National Five year plans. SDE. Narcotics drugs UNIT IV: Purchase of drugs and other consumable materials. policy. UNIT VII: National Population Policy. UNIT IX: Background objectives. VED. Heath Programme. and services: a social justice analysis by Gunnar Robert Almgren. UNIT V: Drug Storage UNIT VI: Pharmacy Billing. 2. UNIT III: Significance and recording of vital statistics. action plan. Management of Common Health Problems of Drug Users by Searo. UNIT II: Vital events of life & its impact on emography. Reorder Level). FSN Analysis UNIT XII: Methods of ordering –Two bin system (Lead Time.MBAHA14--. and management by Richard Isralowitz. UNIT IV: Census & its impact on health policy. policy. 2. Buffer stock. operations. Reference books:1. Health care politics. UNIT VI: National Health Policy & Inter-sectoral Co-ordination. UNIT XII: Health system in developed countries. Indigenous system of medicine in India.

Hospital Resource And Operations Management UNIT I: Epidemiological basis for healthcare management. UNIT IV: Modern Techniques of hospital management. Location. Dealing with Difficult Dictators. The Future of Medical Transcription. UNIT III: Management of Indian Hospitals. Basic Word Structure. Operation concept.Medical Transcription UNIT I: Getting Started-Introduction. Proper Ergonomics for the Medical Transcriptionist. Getting Organized. UNIT V: Hospital Medical Reports. lighting etc. Delmar's Medical Transcription Handbook BY Rachelle S. engineering. factors determining site. Study Tips. Types of Anesthesia. UNIT VI: Organizing the Information. Gantt chart UNIT IX: Planning the operational units. . Basic Formatting Guidelines. 2. UNIT IX: Wound and Wound Closures. UNIT III: Importance of Quality MT Education.use of models. Need assessment survey of community. Formats.MBAHA16 --. Proofreading and Editing. More Sound Alike/Look Alike Words. UNIT VI: Guiding principles in planning hospital facilities & services UNIT VII: Planning the hospital building UNIT VIII: Stages in planning. design consideration. Surgical Positions. SEMESTER II MBAHA21 --. UNIT IV: MT Basics.chalanges & strategies. UNIT V: Health services research & formalized managerial methods. Medical transcription: fundamentals & practice by Health Professions Institute.Com for Innovative Research Skills. UNIT VIII: Prepping and Draping Methods. UNIT XI: Learning the Language of Medicine – LOM. The Healthcare Team and the Operative Report. UNIT VII: Intermediate Medical Transcription. Finance. Analysis of Sample Medical Reports. legal requirements. Using Your Flashcards. Prefixes/Suffixes/Root Words or Combining Forms.Introduction to FTP (File Transfer Protocol) Clients. Blake. Clinic Medical Reports. Procedures for Transcribing. UNIT XII: Tips on Researching Difficult and Mumbled Words. UNIT X: Most Common Errors of New Transcriptionists. Understanding Medical Reference Library. Project management & implementation. Using Google. Basics of Medical Transcription. Plurals. UNIT II: Management development-towards development of professional management of Indian Hospitals. Preparation of a History & Physical. UNIT II: Ethics and Confidentiality/ HIPAA Laws. Legal Aspects of Healthcare Records. Reference books:1.

MBAHA23 --. . Principles of Marketing : Philip Kotler .Alok Publication. Patient care & communication. UNIT XII: Function. UNIT IV: Marketing Planning and Competitiveness : Creating customer value. MBAHA22 --. 2. Inventory cost Module. Social Marketing. Operations management – by Mike Pycraft. UNIT X: Conducting Marketing Research in relation to hospital. statutory requirements. Governing body. pricing strategies & programmes. Market Targeting & Positioning Strategies. Reference books:1. Marketing Management‐ Rajan Saxena . Hospital committee and hospital functionaries UNIT XI: Duties and responsibilities of various positions. Reference books:1. UNIT IX: Consumer decision making process. Marketing process. 3. UNIT III: Role of PR dept. Ed.M.Marketing Services UNIT I: Introduction to Marketing : Marketing Concept & current trends. Auxiliary requirements. Monica E. Pearson Education. Oss. location. Management of Quality Assured services of professional service units of hospital. Classification of inventory. UNIT VIII: Factors influencing consumer behavior. problem situation. Documentation. Marketing. 3. Competitors analysis. Marketing implications. Case Analysis. design based on flow chart. UNIT XI: Marketing Strategy : Market Segmentation.. UNIT XII: Designing & Managing Services. Work load estimation. Basic inventory model. organization. P S Das and J R Das: Marketing Management. flow chart of operation. E‐ Marketing & Marketing Mix. special features. UNIT II: Environment. P K Mishra. physical facilities and space requirements. Staff requirement.UNIT X: Management structure: Types of hospitals. A Guide to Human Resource and Operations Management: by Joseph P.in hospital. Production and operations management: by Production and Operations Management Society. Naughton-Travers. TMH. UNIT V: Strategic marketing. 2. UNIT VII: Consumer Behaviour : Introduction & role of computer. Planning. Emergency services. Equipment & supplies. UNIT III: Inventory management.Material Management UNIT I: General concept of Materials Management in the hospital UNIT II: Introduction to principles of material management. Marketing Orientation. UNIT VI: Process.

) UNIT V: Transportation Services (External & Internal) UNIT VI: Ambulatory Care UNIT VII: Hospital Stores UNIT VIII: Mortuary (Preservation. XYZ. ABC analysis.Hospital Support Services Project.UNIT IV: Inventory control: Concept of inventory control. MBAHA24 --. 2. Reference books:1. Hospital-based community support services by Sven J. MBAHA25 --.Industrial Project MBAHA26P --. UNIT VI: Inventory ordering system: Ordering System. UNIT VIII: Purchase procedure in hospital : Purchase system. VED.Configuration. Inventory control techniques . . gas etc. distribution & accounting in hospital pertaining to Medical store. GOLF. Reference books:1. UNIT X: Supply. 3. UNIT XI: Management of inventory having in the hospital: Conditioning & disposal of store. Dencker.Hospital Support Services UNIT I: Methods of Sterilization CSSD UNIT II: Nosocomial infection and hospital acquired infection control committee UNIT IIII: Laundry services UNIT IV: Security Services (General & Others like fire. Materials management by Gopal Krishnan. Selective Inventory. Lead time & safety stock.. Materials management by Sundaram. Complexity. 2. tendering system of purchase. World Rehabilitation Fund. FSN. Specialisation. UNIT XII: Role of automation.K. SDE. Dutta. storage. Essentials for Hospital Support Services and Physical Infrastructure by Sanskriti Sharma. Value engineering. UNIT V: Control techniques. Vendor rating. Economic Order of quantity. UNIT IX: Materials planning. Centralisation. HML. lines store & general store.in store management. Just in time inventory. surgical store. Standardisation & codification. suggested reading. Materials management by A. UNIT VII: Value analysis. Prentica Hall of India (PHI). transportation & religious formalities) UNIT IX: Kitchen services UNIT X: House Keeping UNIT XI: Maintenance UNIT XII:Organisational Structure: Purpose Formalisation.

Initial Feasible Solution. Duality in LP Problems. modern. Reference Book: 1. UNIT XI: Single Server Queuing Model. Metals / Chemicals / Drug waste UNIT IV: BMW Management & methods of disinfection UNIT V: Modern technology for handling BMW UNIT VI: Monitoring & controlling of cross infection (Protective devices) UNIT VII: BMW from Administrative point (Budget. UNIT II: History of Operations Research Applications of Operations Research. Sensitivity Analysis. UNIT VII: Algorithm for Row and Column Minima Method or Least Cost Method (LCM). collection. Methodology of Operations Research. Use of Linear Programming to Solve Assignment Problem. Network Representation. UNIT VIII: Allocations Procedure for Shifting of Allocations. disposal UNIT III: Liquid BMW. CPM and PERT. UNIT IX: Technology. Demand Greater than Supply. Minimizing and Maximizing Cases. Decision Making under Uncertainty. UNIT III: Linear Programming UNIT IV: Models General Linear Programming Model. Transshipment Problem. Operations Research: Applications and Algorithms (with CD-ROM and InfoTrac) by Wayne L. Insurance) . Queuing Theory. disposal.SEMESTER III MBAHA31 --.Operation Research UNIT I: Introduction Meaning. UNIT VI: Unbalanced Transportation Problem Demand Less than Supply. Schaum's Outline of Operations Research by Richard Bronson and Govindasami Naadimuthu 2. Winston MBAHA32 --. Scope. Prohibited Routes Problem. UNIT XII:: Decision Making.Biomedical Waste Management UNIT I: Definition of Biomedical Waste UNIT II: BMW – Segregation. collection. UNIT IX: Assignment Problems Representation of Assignment Model. segregation. Operations Research Models. Maximization and Minimization Models. UNIT VIII: Biomedical waste‐ handling rule. transportation. Algorithm for North-West Corner Method (NWC). transportation. . Significance. Health check-up. UNIT V: Degeneracy in LP Problems. Mathematical Representation. UNIT X: Game Theory. for disposal radioactive waste handling. Radioactive waste. Graphical Method.

features of good design.Patient Care Services UNIT I: Patient Admission / Discharge . Implication of a sample design. selection of appropriate. UNIT V: Blood transfusion services. MBAHA33 --. steps of sample. UNIT XII: Disaster preparedness. Processing & Analysis: Various methods of collection of data. UNIT XII: Significance of report. UNIT XI: Testing Hypothesis & report writing : What is hypothesis. UNIT II: Selection of problems. census & sample survey. Biomedical waste management: understanding the issues and planning by Canadian Institute (1985.UNIT X: Disaster managements in hospital : definition. basic principles of experimental design. defining research problems. . UNIT X: Method processing operations multiple correlation and regression. writing types of reports & presentation. UNIT III: Research design: Meaning of research design. Good communication.R Kothari.). Research Methodology : P. characteristic of good sample design. important parameters. UNIT XI: Components of disaster plan‐ pre hospitals and hospital. UNIT IV: Different research design. UNIT II: All patients related services and assistance. B.technique involved defining problem. sources of error. UNIT IV: Diagnostics Services. UNIT V: Sampling: Sampling design. types. UNIT VII: Measurement and scaling technique: measurement in research. need for research design. measurement scales. important & scaling techniques.K Mahajan. UNIT VIII: In measurement tests of sound measurement. 2. disaster plan formulation and implementation. Association incase of attributes. Reference Book: 1. UNIT III: Nursing care with full devotion / commitment . Research Methodology : C. UNIT IX: Data collection. how to select random sample. Reference Book: 1.Research Methodologies UNIT I: Defining Research Methodology: In introduction. Hosetti. 2. MBAHA34 --. different types of sample design. procedure of testing. UNIT VI: Design. Prospects and perspective of solid waste management by B.

Jaypee: New Delhi 3. Patient complaints powers & procedures of the district forum. Medical negligence. Vicarious liability. 2003. under trading of patient rights – universal accessibility – equity and social justice. UNIT IV: Demand/Supply of Medical Care. The competitive Market Model. Hospital & Health Care Administration: Appraisal and Referral Treatise. . Guideline of the CPA. disaster plan and crisis management . UNIT VIII: Output decision under different market condition. 1998. Price determination under various configurations. Audit administration & Regulating committees. Deep Deep Publications Pvt Ltd: New Delhi 2. Goel S L & Kumar R. UNIT II: Nature & Scope of Managerial Economics . UNIT VII: Cafeteria and Dietary services. human dignity UNIT XI: Disaster preparedness: Policies & procedures for general safety. Patient appeals. its safety. Hospital Core Services: Hospital Administration of the 21st Century. 2004. price elasticity. Market Failure in Medical Markets. legal aspects of medical records.and macro-economics. State and National commission. UNITIX: Demand and Supply:Market forms. Civic rights. CPA. UNIT X: Analyzing Medical care Markets:-The Medical Care Market Place. Consumer protection act. UNIT V: Concept of Cost analysis. Harris M G & Assoc. References Books: 1. UNIT VIII: Proper and respectful disposal of deceased person. UNIT IX: Medical ethics & auditory procedures Ethical principals. Use of investigational drugs. Role of supreme court. UNIT XII: Patient Medical Records Policies & procedures for maintaining medical records. Maclennan + Petty: Sydney MBAHA35 --. UNIT III: Micro. Tort liability. Managing Health Service: Concepts & Practices. Confidentiality and professional secrecy. fire safety procedure for evacuation. UNIT VII: Theory of pricing Price .Demand and Supply of Medical and Healthcare Services. Government Intervention in Medical Markets.UNIT VI: Housekeeping services. UNIT VI: Theory of Production.Health Economics UNIT I: Basics of health economics. UNIT UNIT X: Central & state laws. Introduction/need & procedures for medical audit. Autopsy. ethics of trust and ethics of rights – autonomy and informed consent. e-records. preservation and storage. Gupta S & Kant S.

Neun. stakeholder analysis. UNIT IX: Hygiene and special precautions in Hospital Kitchen.A.N. References Books: 1. Monitoring techniques. 13th edition. Kenneth Black. Rexford E.Management Strategy UNIT I: Strategic Management Process. UNIT XII: Healthcare system:Indian Healthcare system . References Books: 1. 2003. Dry den Publishers. Life & Health Insurance. UNIT XII: Food Adulteration Act. Microeconomic Theory. UNIT III: Diet for Patient – Selection of food. UNIT XI: Role of dietitian in hospital diet service. National Health. UNIT V: Need of complementary food. Tasty Food. The Market for Physicians Services. 2000. 2. UNIT VII: Overview of Clinical Dietetics.). 1996 James Henderson. The Market for Nursing Services.. The Market for Dental Services.Western College Publishing.Jr. UNIT IV:Cooking methods.Forecasting methods. Models of Physician Behavior. SEMESTER IV MBAHA41 --. Florida (U. MBAHA36 --.. Pearson Education. New Delhi.. New Delhi. South . Dwivedi. Health Economics. Jr.Strategy formulation and strategy implementation. Santerre. D. .Nutrition & Dietetics UNIT I: Food & Nutrition. 2. UNIT II: Health Policy In India : Historical growth of public policy in health and medical care.Skipper. UNIT VI: Steps to prevent food adulteration. Vikas Publications. Preventive and Social Medicine – Prabhakar Rao. Role of Antioxidants.S.UNIT XI: Market for Healthcare Professionals Application of the Theory of Labor Markets in the case of Health Care Professionals.Health Policies . Stephen P.Expenditure and AllocationsUnder Five-Year Plans-Role of Private Sector and PPP. Health Economics and Policy.Situational analysis in health sector.. UNIT II: Overview of Metabolism & Balance Diet for patients. Text Book of Social and Preventive Medicine – K Park. UNIT X: Management of Hospital diet / Catering service. Food to be avoid / Added in diet. 3. evaluation procedures and tools . Harold D. UNIT VIII:Quality control of Food.

Text book of social & preventive medicine.B Control Programme. Analyzing the achievements of Five year plan in Health sectors. M/s Banarasidas Bhanot. Jaypee. UNIT XII: Significance and recording of vital statistics. Community Diagnosis. Park.. Health information system in North East India By Charoibam Ibohal Sing. UNIT VIII: Getting research into policy and practice (GRIPP). World health statistics 2008 – by World Health Organization. V. 3. Radhaiah. Moment & Hospital. Statistics in health and nutrition: proceedings of the national by K. 2.K Mahajan. Process . UNIT XII: MCH programme.Health Statistics & information System in India UNIT I: Ratio analysis. T. Blood & Drug Policy. UNIT XI: AIDS Control Programme. UNIT II: Incidence and prevalence rates. UNIT X: Demography & Vital Statistics: Demography – its concept. National Health planning in India. UNIT X: Filaria control programme.UNIT III: Policy. Population Policy. Concept of Programme Planning. New Delhi – S. Concept of Planning. Reference Book: 1. UNIT IV: Health reports and Notifiable diseases. Reference Book: 1. UNIT VII: Management of National Health Programmes‐ I : Introduction to the course. Deaps & Deeps.Introduction to WHO’s concept of HSR.‐ K. 3. UNIT IX:Management of National Health Programme‐ II : Health programmes in India. Brief outline of health situations in India.Kumar. UNIT IV:Health Planning : Need for Planning. Census & its impact on health policy. Universal Immunization Programme. MBAHA42 --.Screening & national cancer control programme. National Malariaeradication Programme. Role of Health Ministry. UNIT V: Need Assessment. Narayana . Cancer. UNIT VI: Health Systems Research (HSR) . UNIT VIII: Health sectors in Development planning in India after independence.L Goel & R. UNIT XI: Vital events of life & its impact on emography. Visweswara Rao. G. UNIT V: Health information system in India. UNIT VII: Use of systems research for strengthening health systems.Leprosy Control Programme. UNIT VI: Planning Commisision & Directorate of Health Services. Text book of Social & preventive medicine –B. UNIT III: International classification of diseases . 2. Morbidity statistics. UNIT IX: Developing research protocols / proposals.

perception process and its stages. UNIT II: Hospital as an organization. Hospital management: a guide to departments BY Howard S.MBAHA43 --. UNIT X: Approach to decision making. types of organizations-functional. Behavioral approach.Industrial Visit . organizing. Health Care Management and the Law: Principles and Applications by Donna Hammaker. human relations approach. UNIT XI: Behavioral concepts and theories: Cognitive process. UNIT VI: Managerial functions -planning. directing. coordinating and controlling. modern. characteristics of a modern Hospital. Significance of leadership.Mc Gregory’s theory X and theory Y. MBAHA44P --. MBAHA45P --.Taylor's scientific management. Line and staff relationships. traits of leaders. by Snippet. Tomlins. UNIT V: Management functions:Management process and functions. resource management. departmental and matrix forms. guidelines for improved decisionmaking. UNIT XII: Motivation process. divisional. staffing.Hospital Management & Law UNIT I: Unique features of hospital management: Growing significance of management in organizations. 3. Hertzberg’s two-factor theory of motivation. *********************************** . nature of management process. Rowland. Hospital management: Volume 111. 2. selected theories of motivation. Maslow’s theory. UNIT III: Concept ofbureaucracy. Beatrice L. UNIT VIII: Organization concepts and processes: Nature and structure of organization. Reference Book: 1. Sarah J. Formal and informal organizations. management by objectives (MBO). Rowland. Henry Fayol’s principles of management. UNIT VII: Application of managerial functions to health care organizations. functions of leadership. UNIT IX: Setting priorities for planning and decision-making. UNIT IV: Information processing view of organization. creativity and problem solving. different types of motives. Vroom’ Expectancy theory. contingency theory of organization.Evolution of management thought:Frederic W.Project . systems theory of organization.

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