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Marks: 1 Succession planning focuses on key _______________ management positions that the organization needs to make sure remain

filled and the types of individuals who might provide the best fit in the critical positions. Choose one answer. Err or: Ref ere nce a. Individual sou rce not fou nd Err or: Ref ere nce b. Team sou rce not fou nd Err or: Ref ere nce c. Human sou resource rce not fou nd Err or: Ref ere nce d. Complex sou rce not fou nd Correct Marks for this submission: 1/1. Question 2 Marks: 1 ________________ HR assumes a role of handling transactions as they arise. Choose one answer. Err a. or: Traditional Ref ere nce sou rce not

Err or: Ref ere nce b. Modern sou rce not fou nd Err or: Ref ere nce c. Cultural sou rce not fou nd Err or: Ref ere nce d. sou Structural rce not fou nd Correct Marks for this submission: 1/1. Question 3 Marks: 1 ______________ considers the implications of corporate strategy for all HR systems within an organization by translating company objectives into specific people management systems. Choose one answer. Err or: Ref ere nce a. Strategic human resource sou management rce not fou nd Err or: Ref ere nce b. Personnel management sou rce not fou nd

Err or: Ref ere nce c. Strategic management sou rce not fou nd Err or: Ref ere nce d. Human capital management sou rce not fou nd Correct Marks for this submission: 1/1. Question 4 Marks: 1 Traditional succession planning utilizes a relatively simple planning tool called a __________________. Choose one answer. Err or: Ref ere nce a. Workflow sou diagram rce not fou nd Err or: Ref ere nce b. Process flow sou chart rce not fou nd Err or: Ref ere nce c. Replacement sou chart rce not fou nd Err d. Runchart or: Ref

Correct Marks for this submission: 1/1. Question 5 Marks: 1 A strategic approach to HR allows very broad job design, emphasizing flexibility and a need to respond as change takes place in the _________________ environment. Choose one answer. Err or: Ref ere nce a. Performance sou measurements rce not fou nd Err or: Ref ere nce b. Performance sou evaluations rce not fou nd Err or: Ref ere nce c. Strategic alliance sou rce not fou nd Err or: Ref ere nce d. Economic analysis sou rce not fou nd Err e. External or: Ref ere nce

Correct Marks for this submission: 1/1. Question 6 Marks: 1 Traditional HR focuses its activities on ________________ relations, ensuring that employees are motivated and productive and that the organization is in compliance with all necessary employment laws. Choose one answer. Err or: Ref ere nce a. sou Employee rce not fou nd Err or: Ref ere nce b. Supplier sou rce not fou nd Err or: Ref ere nce c. sou Customer rce not fou nd Err or: Ref ere nce d. sou Employer rce not fou nd Correct Marks for this submission: 1/1. Question 7 Marks: 1 _______________ between HR staff and line managers is essential for the success of any HR planning initiatives. Choose one answer.

Err or: Ref ere a. nce Communicatio sou n rce not fou nd Err or: Ref ere nce b. Planning sou rce not fou nd Err or: Ref ere nce c. sou Understanding rce not fou nd Err or: Ref ere nce d. Relationship sou rce not fou nd Correct Marks for this submission: 1/1. Question 8 Marks: 1 Succession planning programs can also come at a significant cost to a/an _________________. Choose one answer. Err or: Ref ere nce a. sou Department rce not fou nd Err b. or: Management Ref

Err or: Ref ere nce c. sou Organization rce not fou nd Err or: Ref ere nce d. sou Environment rce not fou nd Correct Marks for this submission: 1/1. Question 9 Marks: 1 A tight division of _______________ with independent tasks allowed employees to develop specific skills and maintain a focus on their specific job responsibilities. Choose one answer. Err or: Ref ere nce a. sou Customer rce not fou nd Err or: Ref ere nce b. Labor sou rce not fou nd Err c. or: Manager Ref ere nce

Err or: Ref ere nce d. sou Supplier rce not fou nd Correct Marks for this submission: 1/1. Question 10 Marks: 1 Clarifying and writing down assumptions makes subsequent intervention and corrective action much _____________. Choose one answer. Err or: Ref ere nce a. Difficult sou rce not fou nd Err or: Ref ere nce b. Easier sou rce not fou nd Err or: Ref ere nce c. Relevant sou rce not fou nd Err d. Time or: consuming Ref ere nce sou rce

Correct Marks for this submission: 1/1. Question 11 Marks: 1 The _________________ to change can be a constant force in many organizations Choose one answer. Err or: Ref ere nce a. sou Resistant rce not fou nd Err or: Ref ere nce b. sou Pressure rce not fou nd Err or: Ref ere nce c. sou Function rce not fou nd Err or: Ref ere nce d. Nature sou rce not fou nd Correct Marks for this submission: 1/1. Question 12 Marks: 1 ________________ can also be addressed through early retirement programs, transfer and retraining of existing employees, and/or an across-the-board reduction in salaries or working hours. Choose one answer. Err a. Supply or:

Err or: Ref ere nce b. sou Demand rce not fou nd Err or: Ref ere nce c. sou Surpluses rce not fou nd Err or: Ref ere nce d. sou Analysis rce not fou nd Correct Marks for this submission: 1/1. Question 13 Marks: 1 ________________ forecasting involves senior managers allocating a budgeted set amount for employee payroll expenditures and then dividing the "pool" at subsequent levels down the hierarchy Choose one answer. Err or: Ref ere nce a. Top sou down rce not fou nd Err b. Top up or: Ref ere

Err or: Ref ere nce c. sou Horizontal rce not fou nd Err or: Ref ere nce d. Vertical sou rce not fou nd Correct Marks for this submission: 1/1. Question 14 Marks: 1 One of the more challenging tasks is allocating specific tasks and job responsibilities to _________________. Choose one answer. Err or: Ref ere nce a. sou Employees rce not fou nd Err or: Ref ere nce b. sou Employers rce not fou nd Err c. Suppliers or: Ref ere nce sou rce

Err or: Ref ere nce d. sou Customers rce not fou nd Correct Marks for this submission: 1/1. Question 15 Marks: 1 _________________ increases the number of tasks, activities, or jobs to alleviate boredom of specialized work. Choose one answer. Err or: Ref ere nce a. Job design sou rce not fou nd Err or: Ref ere nce b. Job sou enlargement rce not fou nd Err or: Ref ere nce c. Job function sou rce not fou nd Err or: Ref ere nce d. Job sou enrichment rce not fou nd

Correct Marks for this submission: 1/1. Question 16 Marks: 1 ___________________ utilizes a transition probability matrix that is established based on past, historical trends of mobility. Choose one answer. Err or: Ref ere nce a. Cost analysis sou rce not fou nd Err or: Ref ere nce b. System sou analysis rce not fou nd Err or: Ref ere nce c. Markov sou analysis rce not fou nd Err or: Ref ere nce d. Factor sou analysis rce not fou nd Correct Marks for this submission: 1/1. Question 17 Marks: 1 Performance evaluations and _________________ throughout organizations tend to be based on current performance. Choose one answer. Err a. Compensation or: Ref ere

Err or: Ref ere nce b. Performance sou measurements rce not fou nd Err or: Ref ere nce c. Performance appraisals sou rce not fou nd Err or: Ref ere nce d. Performance analysis sou rce not fou nd Correct Marks for this submission: 1/1. Question 18 Marks: 1 Strategic human resource management involves making the function of managing people the most important priority in the organization and integrating all human resource programs and ______________ within the framework of a company's strategy. Choose one answer. Err or: Ref ere nce a. sou Procedures rce not fou nd Err b. Ethics or: Ref ere nce

Err or: Ref ere nce c. Codes sou rce not fou nd Err or: Ref ere nce d. Policies sou rce not fou nd Correct Marks for this submission: 1/1. Question 19 Marks: 1 A _________________ shifts the focus to partnerships with internal and external constituent groups. Choose one answer. Err or: Ref ere nce a. Traditional sou approach rce not fou nd Err or: Ref ere nce b. Strategic sou approach rce not fou nd Err c. Modern or: approach Ref ere nce sou rce not

Err or: Ref ere nce d. System sou approach rce not fou nd Correct Marks for this submission: 1/1. Question 20 Marks: 1 In unit forecasting, each individual unit, department, or branch of the organization estimates its future needs for ________________. Choose one answer. Err or: Ref ere nce a. sou Employers rce not fou nd Err or: Ref ere nce b. sou Employees rce not fou nd Err or: Ref ere nce c. sou Customers rce not fou nd Err or: Ref ere nce d. sou Suppliers rce not fou nd

Correct Marks for this submission: 1/1.

CHAPTERS 7, 8, 9

The broad underlying purpose of the __________ was to eliminate the pervasive discrimination against racial minorities that had long existed in American society. Choose one answer. Err or: Ref ere nce a. Civil Rights Act of 1964 sou rce not fou nd Err or: Ref ere nce b. Age Discrimination in Employment Act sou of 1967 rce not fou nd Err or: Ref ere nce c. Rehabilitation Act of 1973 sou rce not fou nd Err or: Ref ere nce d. Pregnancy Discrimination Act of 1978 sou rce not fou nd Correct Marks for this submission: 1/1. Question 2 Marks: 1 _____________ frequently requires employees to work together to resolve problems and address issues that arise as a result of training. Choose one answer. Err a. or: Reinforcement Ref ere nce sou

Err or: Ref ere nce b. Promotion sou rce not fou nd Err or: Ref ere nce c. Staffing sou rce not fou nd Err or: Ref ere nce d. Delegation sou rce not fou nd Correct Marks for this submission: 1/1. Question 3 Marks: 1 Many organizations are using the term "_______________" rather than training. Choose one answer. Err or: Ref ere nce a. Staffing sou rce not fou nd Err b. Learning or: Ref ere nce sou rce not fou

Err or: Ref ere nce c. Promotion sou rce not fou nd Err or: Ref ere nce d. sou Coordinating rce not fou nd Correct Marks for this submission: 1/1. Question 4 Marks: 1 __________ may be done informally through the recruitment of friends and acquaintances of existing employees. Choose one answer. Err or: Ref ere nce a. Internal sou recruiting rce not fou nd Err or: Ref ere nce b. Reinstatement sou rce not fou nd Err or: Ref ere nce c. External sou recruiting rce not fou nd Err d. Reassignment or:

Correct Marks for this submission: 1/1. Question 5 Marks: 1 The __________ is a piece of United States legislation that gave further rights to the freed slaves after the end of the American Civil War. Choose one answer. Err or: Ref ere nce a. Civil Rights Act of sou 1866 rce not fou nd Err or: Ref ere nce b. Civil Rights Act of sou 1960 rce not fou nd Err or: Ref ere nce c. Civil Rights Act of sou 1964 rce not fou nd Err or: Ref ere nce d. Civil Rights Act of sou 1999 rce not fou nd Correct Marks for this submission: 1/1. Question 6

Marks: 1 __________ refers to the process of finding possible candidates for a job or function, usually undertaken by recruiters. It also may be undertaken by an employment agency or a member of staff at the business or organization looking for recruits. Choose one answer. Err or: Ref ere nce a. Staffing sou rce not fou nd Err or: Ref ere nce b. sou Recruitment rce not fou nd Err or: Ref ere c. nce Retrenchmen sou t rce not fou nd Err or: Ref ere nce d. Promotion sou rce not fou nd Correct Marks for this submission: 1/1. Question 7 Marks: 1 Poor staffing can have a significant impact on an organizations __________. Choose one answer. Err a. Bottom line or: Ref ere nce sou rce

Err or: Ref ere nce b. Middle line sou rce not fou nd Err or: Ref ere nce c. Top line sou rce not fou nd Err or: Ref ere nce d. Supervisory sou line rce not fou nd Correct Marks for this submission: 1/1. Question 8 Marks: 1 Historically, __________ related to routine administrative matters and to the internal operations of federal agencies, such as amending Civil Service Rules and overseeing the administration of public lands. Choose one answer. Err or: Ref ere nce a. Commission sou orders rce not fou nd Err b. Affirmative or: orders Ref ere nce sou rce not fou

Err or: Ref ere nce c. Executive sou orders rce not fou nd Err or: Ref ere nce d. Government sou orders rce not fou nd Correct Marks for this submission: 1/1. Question 9 Marks: 1 ______________ can be a key catalyst to driving training and development activities. Choose one answer. Err or: Ref ere nce a. Performance sou deficiencies rce not fou nd Err or: Ref ere nce b. Performance sou measurements rce not fou nd Err or: Ref ere nce c. Performance appraisals sou rce not fou nd Err d. Performance or: evaluations

Correct Marks for this submission: 1/1. Question 10 Marks: 1 __________ refers to the consistency of the measurement being taken. Choose one answer. Err or: Ref ere nce a. sou Treachery rce not fou nd Err or: Ref ere nce b. sou Reliability rce not fou nd Err or: Ref ere nce c. sou Deception rce not fou nd Err or: Ref ere nce d. Trickery sou rce not fou nd Correct Marks for this submission: 1/1. Question 11 Marks: 1

__________ has been defined by the federal government and courts as illegal employment discrimination. Choose one answer. Err or: Ref ere nce a. Child confinement sou rce not fou nd Err or: Ref ere nce b. Rehabilitation sou rce not fou nd Err or: Ref ere nce c. Pregnancy sou Discrimination rce not fou nd Err or: Ref ere nce d. Sexual harassment sou rce not fou nd Correct Marks for this submission: 1/1. Question 12 Marks: 1 The Equal Employment Opportunity Commission (EEOC) was established to enforce provisions of __________ of the Civil Rights Act of 1964. Choose one answer. Err a. Title or: IV Ref ere nce sou rce not fou

Err or: Ref ere nce b. Title sou VI rce not fou nd Err or: Ref ere nce c. Title sou VII rce not fou nd Err or: Ref ere nce d. Title sou IV rce not fou nd Correct Marks for this submission: 1/1. Question 13 Marks: 1 __________ prohibits wage discrimination based on sex or gender for jobs that require equal skill, effort and responsibility, and are performed under similar working conditions. Choose one answer. Err or: Ref ere nce a. Civil Rights Act of sou 1866 rce not fou nd Err or: Ref ere nce b. Equal Pay Act of sou 1963 rce not fou nd Err c. Civil Rights Act of

1964

Err or: Ref ere nce d. Rehabilitation Act of sou 1973 rce not fou nd Correct Marks for this submission: 1/1. Question 14 Marks: 1 Integration of HR strategies throughout the organization is key to successful implementation of training _____________. Choose one answer. Err or: Ref ere nce a. Policies sou rce not fou nd Err or: Ref ere nce b. sou Procedures rce not fou nd Err or: Ref ere nce c. Programs sou rce not fou nd Err d. Codes or: Ref

Correct Marks for this submission: 1/1. Question 15 Marks: 1 __________ is the result of unwanted influences affecting the assessment. Choose one answer. Err or: Ref ere nce a. Contamination sou error rce not fou nd Err or: Ref ere nce b. Retention error sou rce not fou nd Err or: Ref ere nce c. Ejection error sou rce not fou nd Err or: Ref ere nce d. Computational sou error rce not fou nd Correct Marks for this submission: 1/1. Question 16 Marks: 1 _________ action plans are filed with the Department of Labor and monitored by the OFCCP.

Choose one answer. Err or: Ref ere nce a. sou Affirmative rce not fou nd Err or: Ref ere nce b. sou Facilitative rce not fou nd Err or: Ref ere nce c. sou Collaborative rce not fou nd Err or: Ref ere nce d. Communal sou rce not fou nd Correct Marks for this submission: 1/1. Question 17 Marks: 1 __________ is an independent federal regulatory agency created under Title VII of the 1964 Civil Rights Act with the mission of eliminating illegal workplace discrimination. Choose one answer. Err or: Ref ere nce a. Equal Employment Opportunity Commission sou (EEOC) rce not fou nd

Err or: Ref ere nce b. Federal Employment Opportunity Commission sou (FEOC) rce not fou nd Err or: Ref ere nce c. American Employment Opportunity Commission sou (AEOC) rce not fou nd Err or: Ref ere nce d. Labor Employment Opportunity Commission sou (LEOC) rce not fou nd Correct Marks for this submission: 1/1. Question 18 Marks: 1 The first set of critical decisions in the selection process involves the __________ process. Choose one answer. Err or: Ref ere nce a. sou Recruiting rce not fou nd Err or: Ref ere nce b. sou Interviewing rce not fou nd Err c. Staffing or: Ref

Err or: Ref ere nce d. Enrolling sou rce not fou nd Correct Marks for this submission: 1/1. Question 19 Marks: 1 In larger organizations, the _______________unit may be entirely separate and autonomous from other human resource functions. Choose one answer. Err or: Ref ere nce a. Staffing sou rce not fou nd Err or: Ref ere nce b. sou Controlling rce not fou nd Err or: Ref ere nce c. sou Coordinating rce not fou nd Err d. Training or: Ref ere nce

Correct Marks for this submission: 1/1. Question 20 Marks: 1 The speed and expanded talent pool offered by the __________ help make the recruiting process more efficient and cost-effective. Choose one answer. Err or: Ref ere nce a. Internet sou rce not fou nd Err or: Ref ere nce b. Database sou rce not fou nd Err or: Ref ere nce c. Company sou policy rce not fou nd Err or: Ref ere nce d. Candidates sou rce not fou nd
(correct)

CHAPTERS 10, 11, 12

Marks: 1 __________ theory assumes that motivation is enhanced when individuals work toward a specific, targeted goal or goals and receive feedback as to their progress toward reading their goals. Choose one answer. Err or: Ref ere nce a. Continuous sou improvement rce not fou nd Err or: Ref ere nce b. Quality sou measurement rce not fou nd Err or: Ref ere nce c. Equity sou rce not fou nd Err or: Ref ere nce d. Goal-setting sou rce not fou nd Correct Marks for this submission: 1/1. Question 2 Marks: 1 ___________ is a key strategic area for organizations, impacting ability to attract applicants, as well as insure optimal performance levels from employees. Choose one answer. Err a. Variable pay or: Ref ere nce

Err or: Ref ere nce b. Quality sou assessment rce not fou nd Err or: Ref ere nce c. Appraisal sou rce not fou nd Err or: Ref ere nce d. Compensation sou rce not fou nd Correct Marks for this submission: 1/1. Question 3 Marks: 1 ___________ influences motivation in a number of ways. Choose one answer. Err or: Ref ere nce a. Reward sou rce not fou nd Err b. Incentive or: Ref ere nce sou rce not

Err or: Ref ere nce c. Performance sou appraisal rce not fou nd Err or: Ref ere nce d. Monetary benefit sou rce not fou nd Correct Marks for this submission: 1/1. Question 4 Marks: 1 A __________relationship exists between the two as the desired outcomes of training and development initiatives must be incorporated and taken into the performance management system. Choose one answer. Err or: Ref ere nce a. Mutual sou rce not fou nd Err or: Ref ere nce b. sou Obedient rce not fou nd Err or: Ref ere nce c. sou Reciprocal rce not fou nd

Err or: Ref ere nce d. Reliable sou rce not fou nd Correct Marks for this submission: 1/1. Question 5 Marks: 1 ___________ can be difficult to administer in organizations where job content and responsibilities change frequently. Choose one answer. Err or: Ref ere nce a. 360 degree sou appraisal rce not fou nd Err or: Ref ere nce b. Total quality sou method rce not fou nd Err or: Ref ere nce c. Factor sou comparison rce not fou nd Err or: Ref ere nce d. Point rating sou method rce not fou nd Correct Marks for this submission: 1/1.

Question 6 Marks: 1 __________ is a relatively simple, non-quantitative means of determining equity in compensation in smaller, less complex organizations. Choose one answer. Err or: Ref ere nce a. Job sou satisfaction rce not fou nd Err or: Ref ere nce b. Job sou enrichment rce not fou nd Err or: Ref ere nce c. Job ranking sou rce not fou nd Err or: Ref ere nce d. Job rotation sou rce not fou nd Correct Marks for this submission: 1/1. Question 7 Marks: 1 __________ as well as organizational politics may have a significant impact on the ratings employees receive from their supervisors Choose one answer. Err a. Quality of work or: Ref ere nce sou

Err or: Ref ere nce b. Personal biases sou rce not fou nd Err or: Ref ere nce c. Knowledge of sou work rce not fou nd Err or: Ref ere nce d. Team structure sou rce not fou nd Correct Marks for this submission: 1/1. Question 8 Marks: 1 ____________ performance management program can take a tremendous amount of time to establish, must be communicated clearly to employees, and also tied in with an organizations reward structure. Choose one answer. Err or: Ref ere nce a. Competency-based sou rce not fou nd Err b. Administrative skillsor: based Ref ere nce sou rce not

Err or: Ref ere nce c. Technical competencesou based rce not fou nd Err or: Ref ere nce d. Sound education-based sou rce not fou nd Correct Marks for this submission: 1/1. Question 9 Marks: 1 ___________ considers employee perceptions of pay differentials among individuals who hold identical jobs in the same organization. Choose one answer. Err or: Ref ere nce a. External sou equity rce not fou nd Err or: Ref ere nce b. Internal sou equity rce not fou nd Err or: Ref ere nce c. Job sou satisfaction rce not fou nd

Err or: Ref ere nce d. Individual sou equity rce not fou nd Correct Marks for this submission: 1/1. Question 10 Marks: 1 __________ often result in equity issues, and may not be a chief motivator, as some are motivated by team participation and achievement not available to them as individuals Choose one answer. Err or: Ref ere nce a. Non monetary sou benefits rce not fou nd Err or: Ref ere nce b. Incentives sou rce not fou nd Err or: Ref ere nce c. Monetary rewards sou rce not fou nd Err or: Ref ere nce d. Internal rewards sou rce not fou nd Correct Marks for this submission: 1/1.

Question 11 Marks: 1 __________ assessment is an inherently subjective process that is prone to a variety of perceptual errors by supervisors. Choose one answer. Err or: Ref ere nce a. Quality sou rce not fou nd Err or: Ref ere nce b. Team sou rce not fou nd Err or: Ref ere nce c. sou Performance rce not fou nd Err or: Ref ere nce d. Process sou rce not fou nd Correct Marks for this submission: 1/1. Question 12 Marks: 1 In traditional pay systems that cater to a __________ work force, individuals often have little say in how they are rewarded and what rewards are received Choose one answer. Err a. Permanent or: Ref ere nce sou

Err or: Ref ere nce b. sou Homogenous rce not fou nd Err or: Ref ere nce c. Standard sou rce not fou nd Err or: Ref ere nce d. Strategic sou rce not fou nd Correct Marks for this submission: 1/1. Question 13 Marks: 1 The ___________ laws require clear, concise and understandable disclosure about the amount and type of compensation paid to chief executive officers and other highly compensated executives of public companies. Choose one answer. Err or: Ref ere nce a. State securities sou rce not fou nd Err b. Government or: securities Ref ere nce sou rce not

Err or: Ref ere nce c. Private securities sou rce not fou nd Err or: Ref ere nce d. Federal securities sou rce not fou nd Correct Marks for this submission: 1/1. Question 14 Marks: 1 ___________ systems require employees and supervisors to work together to set performance expectations, review results, assess organizational and individual needs and plan for the future. Choose one answer. Err or: Ref ere nce a. Quality measurement sou rce not fou nd Err or: Ref ere nce b. Interpersonal relationship sou rce not fou nd Err or: Ref ere nce c. Career progression sou rce not fou nd

Err or: Ref ere nce d. Effective performance sou management rce not fou nd Correct Marks for this submission: 1/1. Question 15 Marks: 1 __________ utilization is increasingly popular across organizations, with variety of structure noted in crossfunctional, special project and ad hoc teams. Choose one answer. Err or: Ref ere nce a. sou Employee rce not fou nd Err or: Ref ere nce b. Leader sou rce not fou nd Err or: Ref ere nce c. Work sou team rce not fou nd Err or: Ref ere nce d. sou Employer rce not fou nd Correct Marks for this submission: 1/1.

Question 16 Marks: 1 ___________ systems group jobs requiring similar effort, ability, training and responsibility into pre-determined "grades" or "classes" and compensates each job within a grade similarly. Choose one answer. Err or: Ref ere nce a. Job rotation sou rce not fou nd Err or: Ref ere nce b. Job sou enrichment rce not fou nd Err or: Ref ere nce c. Job sou satisfaction rce not fou nd Err or: Ref ere nce d. Job sou classification rce not fou nd Correct Marks for this submission: 1/1. Question 17 Marks: 1 ___________measures are very useful for feedback purposes because they specify exactly what the employee is doing correctly and what the employee should do differently. Choose one answer. Err a. Quality or: Ref ere nce sou

Err or: Ref ere nce b. External sou rce not fou nd Err or: Ref ere nce c. sou Behavioral rce not fou nd Err or: Ref ere nce d. Internal sou rce not fou nd Correct Marks for this submission: 1/1. Question 18 Marks: 1 Performance measures should be clearly linked to __________, solidifying the legitimacy of the system Choose one answer. Err or: Ref ere nce a. Incentives sou rce not fou nd Err b. Rewards or: Ref ere nce sou rce not fou

Err or: Ref ere nce c. Monetary benefits sou rce not fou nd Err or: Ref ere nce d. Non-monetary sou benefits rce not fou nd Correct Marks for this submission: 1/1. Question 19 Marks: 1 ___________ should feel that the pay differentials between jobs are fair, given the corresponding differences in job responsibilities. Choose one answer. Err or: Ref ere nce a. sou Employers rce not fou nd Err or: Ref ere nce b. sou Managers rce not fou nd Err or: Ref ere nce c. Leaders sou rce not fou nd Err d.

Employees

Correct Marks for this submission: 1/1. Question 20 Marks: 1 ___________ from subordinates can provide significant insights toward the interpersonal and managerial styles of employees. Choose one answer. Err or: Ref ere nce a. 360 degree feedback sou rce not fou nd Err or: Ref ere nce b. Pre-interview sou preparation rce not fou nd Err or: Ref ere nce c. Performance sou feedback rce not fou nd Err or: Ref ere nce d. Judgement sou rce not fou nd Correct

CHAPTERS 13 & 14

Productivity and competitiveness have increased in recent years, and __________ will not fix a strategy that is fundamentally flawed. Choose one answer. Err or: Ref ere nce a. sou Downsizing rce not fou nd Err or: Ref ere nce b. sou Retention rce not fou nd Err or: Ref ere nce c. Layoffs sou rce not fou nd Err or: Ref ere nce d. Payoffs sou rce not fou nd Correct Marks for this submission: 1/1. Question 2 Marks: 1 ___________practices are localized to suit the existing needs of the marketplace, and adaptability to customer tastes is a key strategic initiative facilitated by this approach. Choose one answer. Err a. Management or: Ref ere nce sou rce

Err or: Ref ere nce b. Government sou rce not fou nd Err or: Ref ere nce c. Organization sou rce not fou nd Err or: Ref ere nce d. Business sou ethics rce not fou nd Correct Marks for this submission: 1/1. Question 3 Marks: 1 A __________ approach involves allowing each location to develop its own practices and policies that are consistent with the local culture and workforce characteristics Choose one answer. Err or: Ref ere nce a. sou Geocentric rce not fou nd Err b. or: Ethnocentric Ref ere nce sou rce not fou

Err or: Ref ere nce c. sou Regiocentric rce not fou nd Err or: Ref ere nce d. sou Polycentric rce not fou nd Correct Marks for this submission: 1/1. Question 4 Marks: 1 The __________is often forced to deal with more complex external constituencies, including foreign governments and political and religious groups. Choose one answer. Err or: Ref ere nce a. Corporations sou rce not fou nd Err or: Ref ere nce b. Management sou rce not fou nd Err or: Ref ere nce c. Management sou ethics rce not fou nd Err d. Organization

Correct Marks for this submission: 1/1. Question 5 Marks: 1 Employees who leave the organization at the organizations request (involuntary turnover) as well as those who leave on their own initiative (voluntary turnover) can cause disruptions in operations, work team dynamics, and__________. Choose one answer. Err or: Ref ere nce a. Knowledge sou work rce not fou nd Err or: Ref ere nce b. Unit sou performance rce not fou nd Err or: Ref ere nce c. Quality of sou work rce not fou nd Err or: Ref ere nce d. Cooperation sou rce not fou nd Correct Marks for this submission: 1/1.

Question 6 Marks: 1 A/An ___________ approach involves merely assisting employees with paperwork and minor logistics. Choose one answer. Err or: Ref ere nce a. Polycentric sou rce not fou nd Err or: Ref ere nce b. Economic sou rce not fou nd Err or: Ref ere nce c. sou Regiocentric rce not fou nd Err or: Ref ere d. nce Administrativ sou e rce not fou nd Correct Marks for this submission: 1/1. Question 7 Marks: 1 Employers can develop programs that provide older employees additional incentives to retire or take "__________." Choose one answer. Err a. Profit or: Ref ere nce sou rce

Err or: Ref ere nce b. Benefits sou rce not fou nd Err or: Ref ere nce c. Early retirement sou rce not fou nd Err or: Ref ere nce d. Voluntary sou retirement rce not fou nd Correct Marks for this submission: 1/1. Question 8 Marks: 1 __________skilled workforce is gaining a major space in HR initiatives and even a HR executive is provided a monthly target of restricting the attrition. Choose one answer. Err or: Ref ere nce a. sou Appraising rce not fou nd Err b. or: Motivating Ref ere nce sou rce not fou

Err or: Ref ere nce c. sou Retaining rce not fou nd Err or: Ref ere nce d. sou Rewarding rce not fou nd Correct Marks for this submission: 1/1. Question 9 Marks: 1 ___________ is probably one of the most neglected functions in international human resource management, yet ironically it is the one that has the greatest impact on the return on investment made in employees sent abroad. Choose one answer. Err or: Ref ere nce a. sou Downsizing rce not fou nd Err or: Ref ere nce b. Layoffs sou rce not fou nd Err or: Ref ere nce c. sou Repatriation rce not fou nd

Err or: Ref ere nce d. Retention sou rce not fou nd Correct Marks for this submission: 1/1. Question 10 Marks: 1 ___________who discharge their employees should have strong evidence of just cause that has been documented and communicated to the employee over time. Choose one answer. Err or: Ref ere nce a. Leader sou rce not fou nd Err or: Ref ere nce b. sou Managers rce not fou nd Err or: Ref ere nce c. CEO sou rce not fou nd Err or: Ref ere nce d. sou Employers rce not fou nd Correct Marks for this submission: 1/1.

Question 11 Marks: 1 __________ are largely the end result of organization restructuring through merger and acquisition activity or attempts to make the organization more competitive by reducing costs. Choose one answer. Err or: Ref ere nce a. Reduction sou inventory rce not fou nd Err or: Ref ere nce b. Removing sou defects rce not fou nd Err or: Ref ere nce c. Job satisfaction sou rce not fou nd Err or: Ref ere nce d. Reduction-insou force rce not fou nd Correct Marks for this submission: 1/1. Question 12 Marks: 1 __________ pressure may require an organization to enter foreign markets to keep pace with industry leaders. Choose one answer. Err a. Peer or: Ref ere nce sou rce

Err or: Ref ere nce b. Strategic sou rce not fou nd Err or: Ref ere nce c. Economic sou rce not fou nd Err or: Ref ere nce d. sou Competitive rce not fou nd Correct Marks for this submission: 1/1. Question 13 Marks: 1 ____________ trends show an aging workforce with longer life expectancies, and slow growth in the labor force. Choose one answer. Err or: Ref ere nce a. sou Sociographic rce not fou nd Err or: Ref ere nce b. sou Demographic rce not fou nd

Err or: Ref ere nce c. sou Physiographic rce not fou nd Err or: Ref ere nce d. Modern sou rce not fou nd Correct Marks for this submission: 1/1. Question 14 Marks: 1 __________ activity may result in the ownership of a foreign-based organization or subsidiary. Choose one answer. Err or: Ref ere nce a. sou Acquisition rce not fou nd Err or: Ref ere nce b. Selling sou rce not fou nd Err or: Ref ere nce c. sou Brokerage rce not fou nd Err d. Group or: Ref

Correct Marks for this submission: 1/1. Question 15 Marks: 1 A __________ society is one that is more aggressive, assertive, and focused on achievements; the feminine society is one that emphasizes interpersonal relationships and sensitivity toward the welfare and well-being of others. Choose one answer. Err or: Ref ere nce a. Feminine sou rce not fou nd Err or: Ref ere nce b. Modern sou rce not fou nd Err or: Ref ere nce c. sou Masculine rce not fou nd Err or: Ref ere nce d. Semisou urban rce not fou nd Correct Marks for this submission: 1/1. Question 16

Marks: 1 __________ is sought through the organization attempting to reduce its labor costs and to accomplish more work with fewer individuals by redesigning work processes. Choose one answer. Err or: Ref ere nce a. Efficiency sou rce not fou nd Err or: Ref ere nce b. Quality sou measurement rce not fou nd Err or: Ref ere nce c. Value sou improvement rce not fou nd Err or: Ref ere nce d. Training sou rce not fou nd Correct Marks for this submission: 1/1. Question 17 Marks: 1 ___________ have only recently begun to pay attention to the HR function of employee separation. Choose one answer. Err a. Organization or: Ref ere nce sou rce not

Err or: Ref ere nce b. Corporate sou rce not fou nd Err or: Ref ere nce c. Large scale sou organization rce not fou nd Err or: Ref ere nce d. Medium scale sou organization rce not fou nd Correct Marks for this submission: 1/1. Question 18 Marks: 1 __________today spend less time with individual employers than workers did in the past and make a greater number of career changes during their working years. Choose one answer. Err or: Ref ere nce a. Team sou leader rce not fou nd Err or: Ref ere nce b. sou Subordinates rce not fou nd

Err or: Ref ere nce c. sou Organizations rce not fou nd Err or: Ref ere nce d. Employees sou rce not fou nd Correct Marks for this submission: 1/1. Question 19 Marks: 1 Flexible work arrangements and retirement options tend to be well suited to the needs and preferences of ___________. Choose one answer. Err or: Ref ere nce a. New sou employees rce not fou nd Err or: Ref ere nce b. Managers sou rce not fou nd Err or: Ref ere nce c. Leaders sou rce not fou nd Err d. Old workers or:

Correct Marks for this submission: 1/1. Question 20 Marks: 1 ___________or asset downsizing did not yield long-term payoffs that were significantly larger than those generated by stable employers. Choose one answer. Err or: Ref ere nce a. Layoffs sou rce not fou nd Err or: Ref ere nce b. Retention sou rce not fou nd Err or: Ref ere nce c. Job sou enrichment rce not fou nd Err or: Ref ere nce d. Employment sou rce not fou nd Correct

FINAL EXAM

1 Marks: 1 All HR Directors must be familiar with ways to work with Unions. As the new Director, indicate the effect of a Union on your HR policy in the following multiple choice questions: ___________ is a key strategic issue for organizations because the nature of the relationship between the employer and employees can have a significant impact on morale, motivation, and productivity. Choose one answer. Err or: Ref ere nce a. Labor relation sou management rce not fou nd Err or: Ref ere nce b. Employer relation sou management rce not fou nd Err or: Ref ere nce c. Supplier relation sou management rce not fou nd Err or: Ref ere d. Distributor relation nce management sou rce not

Correct Marks for this submission: 1/1. Question 2 Marks: 1 All HR directors must know all Acts that affect hiring practices. Verify the Acts that a new HR Director must be familiar with in the multiple-choice questions that follow: ______________ gave all citizens the right to enter into contracts as white citizens. Choose one answer. Err or: Ref ere nce a. Equal Pay Act of sou 1963 rce not fou nd Err or: Ref ere nce b. Civil Rights Act of sou 1964 rce not fou nd Err or: Ref ere nce c. Civil Rights Act of sou 1866 rce not fou nd Err or: Ref d. Rehabilitation Act of ere 1973 nce sou

Correct Marks for this submission: 1/1. Question 3 Marks: 1 As the new HR Director, you have been asked to develop a hiring policy for the company. Indicate the important components of the policy in the following multiple choice questions: _______________ involves the process of recruiting applicants and selecting prospective employees. Choose one answer. Err or: Ref ere nce a. sou Promotion rce not fou nd Err or: Ref ere nce b. Staffing sou rce not fou nd Err or: Ref ere c. nce Recruitmen sou t rce not fou nd Err d. Induction or: Ref

Correct Marks for this submission: 1/1. Question 4 Marks: 1 As the new HR Director, you have been asked to develop a hiring policy for the company. Indicate the important components of the policy in the following multiple choice questions: ___________________ often do their recruiting very informally through word-of-mouth or by allowing the direct supervisor to find someone of his or her own choosing. Choose one answer. Err or: Ref ere nce a. Small sou organizations rce not fou nd Err or: Ref ere nce b. Big sou organizations rce not fou nd Err or: Ref ere nce c. Public sou organizations rce not fou nd

Err or: Ref ere nce d. Private sou organizations rce not fou nd Correct Marks for this submission: 1/1. Question 5 Marks: 1 Mike P., the newly appointed HR Director, was asked by the CEO to review the current HR and to recommend a new Strategy to meet the current inflation rate. In HR Planning for a Strategic HR Plan, the new HR Director needs to: Choose one answer. Err or: Ref ere nce a. Work closely with the Chief Executive Officer sou rce not fou nd Err or: Ref ere nce b. Involve Union Leaders in the main decision making sou rce not fou nd Err c. Ensure that the company has an adequate workers or: compensation coverage Ref ere nce sou rce not

Err or: Ref ere nce d. Require input and cooperation of all Division Heads & Mangers sou of the company rce not fou nd Correct Marks for this submission: 1/1. Question 6 Marks: 1 Knowing organizational theories and development is advantageous to HR Directors. In developing HR performance based policies, indicate your considerations in the following critical thinking multiple choice questions: ___________performance management systems are based on goal-setting theory, which was pioneered by Edwin Locke. Choose one answer. Err or: Ref ere nce a. Objectivessou based rce not fou nd Err or: Ref ere nce b. Subjectivesou based rce not fou nd Err c. Efficiency or: based Ref

Err or: Ref ere nce d. Trainingsou based rce not fou nd Correct Marks for this submission: 1/1. Question 7 Marks: 1 Patricia R. is the newly hired Human Resources Director with a specific task to increase the role of HR in a Knowledge-based Economy: For the new HR Director, Patricia, to be prepared to become the Knowledge Facilitator; she must: Choose one answer. Err or: Ref ere nce a. Conduct Compliance Seminars for the Companys employees to follow and sou comply rce not fou nd Err or: Ref ere nce b. Design Regulatory Brochures for distribution to all Division Heads and sou Managers rce not fou nd

Err or: Ref ere nce c. Conduct meetings to assess awareness of new policies adopted by the sou Company rce not fou nd Err or: Ref ere nce d. Instill the Companys employees with knowledge and skill that allow the free sou flow of strategic information rce not fou nd Correct Marks for this submission: 1/1. Question 8 Marks: 1 Mike P., the newly appointed HR Director, was asked by the CEO to review the current HR and to recommend a new Strategy to meet the current inflation rate. The HR Director needs to review the Department for State and Federal Compliance. Which Federal Act is commonly referred to as Title VII prohibiting Employment Discrimination? Choose one answer. Err or: Ref ere nce a. Americans with Disabilities Act of sou 1990 rce not fou nd Err b. Family and Medical Leave Act of 1992 or: Ref ere nce sou rce

Err or: Ref ere nce c. Civil Rights Act of 1964 sou rce not fou nd Err or: Ref ere nce d. Age Discrimination in Employment sou Act of 1967 rce not fou nd Correct Marks for this submission: 1/1. Question 9 Marks: 1 All HR Directors must be familiar with ways to work with Unions. As the new Director, indicate the effect of a Union on your HR policy in the following multiple choice questions: __________ who are dissatisfied with their union representative may elect to decertify the union. Choose one answer. Err or: Ref ere nce a. sou Employees rce not fou nd Err b. or: Subordinate Ref s ere

Err or: Ref ere nce c. Workers sou rce not fou nd Err or: Ref ere nce d. Laborers sou rce not fou nd Correct Marks for this submission: 1/1. Question 10 Marks: 1 Mike P., the newly appointed HR Director, was asked by the CEO to review the current HR and to recommend a new Strategy to meet the current inflation rate. The new HR Director must comply with laws passed by ______________ at the federal level that are binding on each of the fifty United States as well as U.S. territories. Choose one answer. Err or: Ref ere nce a. Congress sou rce not fou nd

Err or: Ref ere nce b. Government sou rce not fou nd Err or: Ref ere nce c. State sou government rce not fou nd Err or: Ref ere nce d. Central sou government rce not fou nd Correct Marks for this submission: 1/1. Question 11 Marks: 1 As the new HR Director, you have been asked to develop a hiring policy for the company. Indicate the important components of the policy in the following multiple choice questions: _________________ can be facilitated by delivering the training in an environment that simulates the actual job conditions as much as possible. Choose one answer. Err a. or: Delivery Ref ere nce sou

Err or: Ref ere nce b. sou Transfer rce not fou nd Err or: Ref ere nce c. sou Promotion rce not fou nd Err or: Ref ere nce d. sou Training rce not fou nd Correct Marks for this submission: 1/1. Question 12 Marks: 1 Knowing organizational theories and development is advantageous to HR Directors. In developing HR performance based policies, indicate your considerations in the following critical thinking multiple choice questions: __________ based measures focus on specific accomplishments or direct outcomes of an employees work. Choose one answer. Err a. Results or:

Err or: Ref ere nce b. Feedback sou rce not fou nd Err or: Ref ere nce c. Performance sou rce not fou nd Err or: Ref ere d. nce Communicatio sou n rce not fou nd Correct Marks for this submission: 1/1. Question 13 Marks: 1 All HR Directors must be familiar with ways to work with Unions. As the new Director, indicate the effect of a Union on your HR policy in the following multiple choice questions: ___________, new technology, and changes in the nature of work have all led to substantial declines in union activity and representation in the U.S. over the last several decades.

Choose one answer. Err or: Ref ere a. nce Globalizatio sou n rce not fou nd Err or: Ref ere b. nce Victimizatio sou n rce not fou nd Err or: Ref ere nce c. sou Prioritization rce not fou nd Err or: Ref ere nce d. sou Mobilization rce not fou nd Correct Marks for this submission: 1/1. Question 14 Marks: 1 All HR directors must know all Acts that affect hiring practices. Verify the Acts that a new HR Director must be familiar with in the multiple-choice questions that follow:

The forms of sexual harassment include quid pro que, hostile working environment, and harassment standards used by __________________. Choose one answer. Err or: Ref ere nce a. The Court sou rce not fou nd Err or: Ref ere nce b. Law sou rce not fou nd Err or: Ref ere c. nce Managemen sou t rce not fou nd Err or: Ref ere nce d. sou Government rce not fou nd Correct Marks for this submission: 1/1. Question 15

Marks: 1 Knowing organizational theories and development is advantageous to HR Directors. In developing HR performance based policies, indicate your considerations in the following critical thinking multiple choice questions: Reductions-in-force are largely the end result of organization restructuring through merger and acquisition activity or attempts to make the organization more competitive by ________________ costs. Choose one answer. Err or: Ref ere nce a. sou Reducing rce not fou nd Err or: Ref ere nce b. sou Increasing rce not fou nd Err or: Ref ere nce c. Planning sou rce not fou nd Err or: Ref ere nce d. sou Fluctuating rce not fou nd Correct

Marks for this submission: 1/1. Question 16 Marks: 1 Knowing organizational theories and development is advantageous to HR Directors. In developing HR performance based policies, indicate your considerations in the following critical thinking multiple choice questions: Organizations often use ___________ simply because their competitors do, with little thought about goals or fit with organizational strategy and existing management systems. Choose one answer. Err or: Ref ere nce a. 360 degree feedback sou rce not fou nd Err or: Ref ere nce b. Potential appraisal sou rce not fou nd Err or: Ref ere nce c. Performance sou measurement rce not fou nd Err d. Performance or: appraisal Ref ere nce sou rce

Correct Marks for this submission: 1/1. Question 17 Marks: 1 Mike P., the newly appointed HR Director, was asked by the CEO to review the current HR and to recommend a new Strategy to meet the current inflation rate. The new HR Director would decide on a strategic approach to HR that allows very broad _________________, emphasizing flexibility and a need to respond as change takes place in the external environment. Choose one answer. Err or: Ref ere nce a. Job design sou rce not fou nd Err or: Ref ere nce b. Job sou involvement rce not fou nd Err or: Ref ere nce c. Job sou enrichment rce not fou nd Err or: d. Job Ref satisfaction ere

Correct Marks for this submission: 1/1. Question 18 Marks: 1 All HR directors must know all Acts that affect hiring practices. Verify the Acts that a new HR Director must be familiar with in the multiple-choice questions that follow: In 1935 Congress passed the National Labor Relations Act (NLRA), also called the __________, to provide employees with the right to unionize and to regulate union / management relations. Choose one answer. Err or: Ref ere nce a. Wagner Act sou rce not fou nd Err or: Ref ere nce b. Labor Act sou rce not fou nd Err or: Ref ere nce c. Welfare Act sou rce not fou nd

Err or: Ref ere nce d. Shops and sou Establishment Act rce not fou nd Correct Marks for this submission: 1/1. Question 19 Marks: 1 As the new HR Director, you have been asked to develop a hiring policy for the company. Indicate the important components of the policy in the following multiple choice questions: Recruiting through __________________ is one of the fastest-growing recruitment methods. Choose one answer. Err or: Ref ere nce a. sou Newspaper rce not fou nd Err or: Ref ere nce b. sou Magazine rce not fou nd Err c. Internet or: Ref ere nce sou rce not

Err or: Ref ere nce d. sou Hoarding rce not fou nd Correct Marks for this submission: 1/1. Question 20 Marks: 1 As the new HR Director, you have been asked to develop a hiring policy for the company. Indicate the important components of the policy in the following multiple choice questions: __________________ level assessment involves looking at specific duties and responsibilities assigned to different jobs and the types of skills and knowledge needed to perform each task. Choose one answer. Err or: Ref ere a. nce Managemen sou t rce not fou nd Err or: Ref ere nce b. Group sou rce not fou nd Err or: Ref c. Task ere nce

Err or: Ref ere nce d. sou Department rce not fou nd Correct Marks for this submission: 1/1. Question 21 Marks: 1 Patricia R. is the newly hired Human Resources Director with a specific task to increase the role of HR in a Knowledge-based Economy: The new HR Director Patricia R. must: Choose one answer. Err or: Ref ere nce a. Integrate all HR programs & policies to facilitate the achievement of the sou Companys strategic objectives rce not fou nd Err or: Ref ere nce b. Dedicate most of her time planning the resource operational issues of the sou Company rce not fou nd Err c. Hire an HR Consultant to revise the Company Employee Manual to include a or: Mission Statement Ref

Err or: Ref ere nce d. Conduct daily Focus Group Meetings to begin a systemic evaluation of all fullsou time personnel rce not fou nd Correct Marks for this submission: 1/1. Question 22 Marks: 1 All HR directors must know all Acts that affect hiring practices. Verify the Acts that a new HR Director must be familiar with in the multiple-choice questions that follow: ___________________ Action requires organizations to make special efforts to insure that their workforce is representative of the society where the business operates. Choose one answer. Err or: Ref ere nce a. Quick sou rce not fou nd Err or: Ref ere nce b. Affirmative sou rce not fou nd

Err or: Ref ere c. nce Discriminativ sou e rce not fou nd Err or: Ref ere nce d. Criminal sou rce not fou nd Correct Marks for this submission: 1/1. Question 23 Marks: 1 Patricia R. is the newly hired Human Resources Director with a specific task to increase the role of HR in a Knowledge-based Economy: One common factor in Strategic HR that Patricia R. should know is to: Choose one answer. Err or: Ref ere nce a. Develop networks that focus specifically on the strategic objectives of the sou Company rce not fou nd Err b. Propose that human assets are owned by the Company as they are high risk or: investments Ref ere nce sou rce not

Err or: Ref ere nce c. Promote global knowledge-based economy mandates, flexibility, and culture sou that embrace changes rce not fou nd Err or: Ref ere nce d. Promote a cooperative culture of competitive work and competitive advantage sou rce not fou nd Incorrect Marks for this submission: 0/1. Question 24 Marks: 1 Knowing organizational theories and development is advantageous to HR Directors. In developing HR performance based policies, indicate your considerations in the following critical thinking multiple choice questions: ___________ or 360 degree feedback systems allow the organization and employee to gain multiple perspectives and insights on the employee's performance. Choose one answer. Err or: Ref ere nce a. Multi-user sou systems rce not fou nd Err b. Dual -core or: systems Ref

Err or: Ref ere nce c. Multi-rater sou systems rce not fou nd Err or: Ref ere nce d. Multi-core sou systems rce not fou nd Correct Marks for this submission: 1/1. Question 25 Marks: 1 Mike P., the newly appointed HR Director, was asked by the CEO to review the current HR and to recommend a new Strategy to meet the current inflation rate. The new HR Director will emphasize that the employees evaluation is an essential component of the Performance Management System (PMS) that covers the employees evaluation based on: Choose one answer. Err or: Ref ere nce a. Employees Gender, Age, and Job Status Classification sou rce not fou nd

Err or: Ref ere nce b. Employees Traits, Behaviors and Work Productivity Outcomes or Results sou rce not fou nd Err or: Ref ere nce c. Employees Salary Ranges, Confidential/Non-Confidential Status & Work sou Shifts (day/night) rce not fou nd Err or: Ref ere nce d. Employees Marital Status, Health Status, and Life Style Preference sou rce not fou nd Correct Marks for this submission: 1/1. Question 26 Marks: 1 Patricia R. is the newly hired Human Resources Director with a specific task to increase the role of HR in a Knowledge-based Economy: The new HR Director, Patricia R., must work with Senior Management as frequently the Senior Management: Choose one answer. Err a. Does not want to be associated with personnel issues or: Ref ere nce sou rce not

Err or: Ref ere nce b. Does not feel that the HR Director is part of the top sou management team rce not fou nd Err or: Ref ere nce c. Does not want to be reminded of State and Federal sou compliance issues rce not fou nd Err or: Ref ere nce d. Lacks appreciation for considering the HR Director as a sou Strategic Partner rce not fou nd Correct Marks for this submission: 1/1. Question 27 Marks: 1 Mike P., the newly appointed HR Director, was asked by the CEO to review the current HR and to recommend a new Strategy to meet the current inflation rate. The new HR Director will use which essential key strategic area in a Company to attract qualified applicants? Choose one answer. Err a. Physical location of the Company or: Ref ere nce

Err or: Ref ere nce b. Accessibility to adequate parking facilities and sou Eateries rce not fou nd Err or: Ref ere nce c. Accessibility to Childcare Center and nicely sou decorated offices rce not fou nd Err or: Ref ere nce d. Compensation Programs and a Fringe Benefits sou Package rce not fou nd Correct Marks for this submission: 1/1. Question 28 Marks: 1 Knowing organizational theories and development is advantageous to HR Directors. In developing HR performance based policies, indicate your considerations in the following critical thinking multiple choice questions: ___________ can also lower the average tenure of employees and translate into lower payroll expenses. Choose one answer. Err a. or: Turnover

Err or: Ref ere nce b. sou Saturation rce not fou nd Err or: Ref ere nce c. Decline sou rce not fou nd Err or: Ref ere nce d. sou Maturity rce not fou nd Correct Marks for this submission: 1/1. Question 29 Marks: 1 Knowing organizational theories and development is advantageous to HR Directors. In developing HR performance based policies, indicate your considerations in the following critical thinking multiple choice questions: The terms ___________ and performance evaluation imply a one-sided judgmental approach to performance management where employees have little participation or involvement in the process.

Choose one answer. Err or: Ref ere nce a. Performance sou judgment rce not fou nd Err or: Ref ere nce b. Performance sou measurement rce not fou nd Err or: Ref ere nce c. Performance sou orientation rce not fou nd Err or: Ref ere nce d. Performance sou appraisal rce not fou nd Correct Marks for this submission: 1/1. Question 30 Marks: 1 As the new HR Director, you have been asked to develop a hiring policy for the company. Indicate the important components of the policy in the following multiple choice questions:

Training and _________________ represents an ongoing investment in employees and realizes that employees are assets with value. Choose one answer. Err or: Ref ere nce a. sou Recruitment rce not fou nd Err or: Ref ere b. nce Developmen sou t rce not fou nd Err or: Ref ere nce c. Staffing sou rce not fou nd Err or: Ref ere nce d. Promotion sou rce not fou nd Correct Marks for this submission: 1/1. Question 31

Marks: 1 Patricia R. is the newly hired Human Resources Director with a specific task to increase the role of HR in a Knowledge-based Economy: To meet her objectives, HR Director Patricia R. should develop a Human Capital Stewardship that includes: Choose one answer. Err or: Ref ere nce a. The weekly unannounced visit of the CEO to each Division of the Company sou rce not fou nd Err or: Ref ere nce b. The hiring of a Facility Consultant to revamp the working environment of the sou Company rce not fou nd Err or: Ref ere nce c. The creation of a culture of motivation in which all employees voluntarily sou contribute skills, ideas & energy. rce not fou nd Err or: Ref ere nce d. The allocation of a special parking space area for the Employee of the Month sou rce not fou nd Correct Marks for this submission: 1/1.

Question 32 Marks: 1 All HR directors must know all Acts that affect hiring practices. Verify the Acts that a new HR Director must be familiar with in the multiple-choice questions that follow: The ___________________ provides for up to 12 weeks of unpaid leave for the birth, adoption, or serious illness of a child family member or the employee. Choose one answer. Err or: Ref ere nce a. Civil Rights Act of 1991 sou rce not fou nd Err or: Ref ere nce b. Family and Medical Leave Act sou of 1992 rce not fou nd Err or: Ref ere nce c. Americans with Disabilities Act sou of 1990 rce not fou nd Err or: Ref ere nce d. Pregnancy Discrimination Act sou of 1978 rce not fou nd

Correct Marks for this submission: 1/1. Question 33 Marks: 1 As the new HR Director, you have been asked to develop a hiring policy for the company. Indicate the important components of the policy in the following multiple choice questions: Larger organizations do their _________________ through some means of formal job posting. Choose one answer. Err or: Ref ere nce a. External recruiting sou rce not fou nd Err or: Ref ere nce b. Internal recruiting sou rce not fou nd Err or: Ref ere nce c. Periodic recruiting sou rce not fou nd Err d. Performance or: recruiting Ref ere nce sou rce not

Correct Marks for this submission: 1/1. Question 34 Marks: 1 Mike P., the newly appointed HR Director, was asked by the CEO to review the current HR and to recommend a new Strategy to meet the current inflation rate. When a vital position needs to be filled, the HR Director uses which recruiting approach that makes the selection of candidates much easier? Choose one answer. Err or: Ref ere nce a. Contingency recruiting sou rce not fou nd Err or: Ref ere nce b. Recruiting on the Internet sou rce not fou nd Err or: Ref ere nce c. External recruiting sou rce not fou nd Err d. College/University campus or: recruiting Ref ere

Correct Marks for this submission: 1/1. Question 35 Marks: 1 Knowing organizational theories and development is advantageous to HR Directors. In developing HR performance based policies, indicate your considerations in the following critical thinking multiple choice questions: The costs of turnover include the ________________ economic costs of staffing and training new hires as well as the indirect costs of the "downtime" for the new employee to gain proficiency in his or her job and to become fully socialized and integrated into the organization. Choose one answer. Err or: Ref ere nce a. Indirect sou rce not fou nd Err or: Ref ere nce b. Direct sou rce not fou nd Err c. or: Increasing Ref ere nce sou rce not fou

Err or: Ref ere d. nce Decreasin sou g rce not fou nd Correct Marks for this submission: 1/1. Question 36 Marks: 1 All HR directors must know all Acts that affect hiring practices. Verify the Acts that a new HR Director must be familiar with in the multiple-choice questions that follow: In _______________, the Supreme Court ruled in Meritor Savings Bank v. Vinson that sexual harassment constituted a form of sex discrimination under Title VII. Choose one answer. Err or: Ref ere nce a. sou 1985 rce not fou nd Err or: Ref ere nce b. sou 1986 rce not fou nd Err c. or: 1977 Ref ere nce

Err or: Ref ere nce d. sou 1998 rce not fou nd Correct Marks for this submission: 1/1. Question 37 Marks: 1 Mike P., the newly appointed HR Director, was asked by the CEO to review the current HR and to recommend a new Strategy to meet the current inflation rate. The new HR Director must know that the traditional approach to ________________ manifests itself in bureaucratic control through rules, procedures, and policies that ensure fair treatment of employees and predictability in operations. Choose one answer. Err or: Ref ere nce a. Management sou rce not fou nd Err or: Ref ere nce b. Human sou resources rce not fou nd

Err or: Ref ere nce c. Organization sou rce not fou nd Err or: Ref ere d. nce Departmentalizati sou on rce not fou nd Correct Marks for this submission: 1/1. Question 38 Marks: 1 As the new HR Director, you have been asked to develop a hiring policy for the company. Indicate the important components of the policy in the following multiple choice questions: Activities performed as part of recruiting and selection offer an organization numerous choices as to how to go about finding and screening new ________________. Choose one answer. Err or: Ref ere a. nce Entrepreneur sou s rce not fou nd Err b. Employees or: Ref ere nce sou rce

Err or: Ref ere nce c. Employers sou rce not fou nd Err or: Ref ere nce d. Managers sou rce not fou nd Correct Marks for this submission: 1/1. Question 39 Marks: 1 Knowing organizational theories and development is advantageous to HR Directors. In developing HR performance based policies, indicate your considerations in the following critical thinking multiple choice questions: As part of any ________________plan, the organization also needs to develop an appropriate strategy for managing "the survivors." Choose one answer. Err or: Ref ere a. nce Retrenchmen sou t rce not fou nd Err b. Strike or:

Err or: Ref ere nce c. Layoff sou rce not fou nd Err or: Ref ere nce d. Economic sou rce not fou nd Incorrect Marks for this submission: 0/1. Question 40 Marks: 1 Knowing organizational theories and development is advantageous to HR Directors. In developing HR performance based policies, indicate your considerations in the following critical thinking multiple choice questions: __________best brains always pose a challenge to any knowledge based organization. Choose one answer. Err a. or: Retaining Ref ere nce sou rce not fou

Err or: Ref ere nce b. sou Evaluating rce not fou nd Err or: Ref ere nce c. sou Multiplying rce not fou nd Err or: Ref ere nce d. Enabling sou rce not fou nd Correct