Custom Talent Management Solution

Custom Talent Management Solution – Qualifications/Requirements – - Whitepaper -

Author: Andreas Mau Klaus-Dieter Spatz

andreas@kdssc.com klaus@kdssc.com

KDS Software & Consulting, Inc 3715 Jefferson Court Redwood City, CA 94062

N OTICE KDS Software & Consulting, Inc., reserves the right to claim the following document as intellectual property. No part of this document may be reproduced or transmitted in any form or for any purpose without the express permission of KDS Software & Consulting, Inc.. The information contained herein may be changed without prior notice.

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Custom Talent Management Solution

Table of Contents
1 1.1 1.2 2 CUSTOM TALENT MANAGEMENT SOLUTION.......................................................... 3 Description .................................................................................................................. 3 Customer Priorities...................................................................................................... 3 DEFINITION AND SPECIFICATIONS ........................................................................... 4

2.1 Definition ..................................................................................................................... 4 2.2 Specifications .............................................................................................................. 4 2.2.1 Key features......................................................................................................... 4 2.2.2 General Features ................................................................................................. 5 2.2.3 System Requirements......................................................................................... 5 2.3 Custom Talent Management Applications................................................................... 5 2.3.1 Description........................................................................................................... 5 2.3.2 Detailed Specifications ....................................................................................... 6
2.3.2.1 2.3.2.2 2.3.2.3 2.3.2.4 2.3.2.5 2.3.2.6 Qualifications and Requirements ..................................................................................................................6 Organizational Unit and Personnel Assignment............................................................................................8 Shortcomings of the SAP standard Talent Management ..............................................................................9 Custom Profile Analysis Report.....................................................................................................................9 Custom Profile Match-up with Employee Training Notifications.................................................................. 11 Qualification Maintenance via Mass Data Entry for Personnel and Job As signments................................12

2.4 2.5 2.6 2.7 3

Performance .............................................................................................................. 15 Reliability ................................................................................................................... 15 Durability ................................................................................................................... 16 Simplicity and Aesthetics........................................................................................... 16 SERVICEABILITY AND MAINTENANCE ................................................................... 17

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1 Custom Talent Management Solution
1.1 Description
The following whitepaper describes an add-on development effort to support various aspects of a customized Talent Management solution. The solution would be a custom solution that does not require any modification to the current SAP Talent Management applications. All components developed in this custom solution are standalone or interfaced with SAP applications via standard interfacing and service methods. SAP’s Talent Management modules can be used in a new way which allows our clients to maximize their talent management efficiency. Our Talent Management custom solution will offer add-on functions such as training notifications for supervisors and a qualifications and requirements analysis report.

1.2 Customer Priorities
A comprehensive list of high customer priorities for a Talent Management Solution are: 1. 2. 3. 4. 5. 6. Easy to use applications Fast determination of training needs and their distribution Ability to create qualifications/requirements documents Ability to extend the use of existing SAP components rather than solution replacements Efficient performance Standard look and feel of resulting applications

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Custom Talent Management Solution

2 Definition and Specifications
2.1 Definition
The scope of the custom Talent Management solution is to allow generic interfacing with the currently existing SAP modules as well as utilizing parts of SAP’s ABAP infrastructure to support the data traffic in all processes.

SAP Talent Management

Training Notifications

Supervisor A Qualification needs for EE xxx1 … Supervisor B Qualification needs for EE xxx2 …

Personnel Development

Configuration, PD Infotypes

Custom Talent Management Solution
Configuration Add-On PD Infotypes Qualifications/Requirements Reporting Training Notifications

Supervisor Z Qualification needs for EE xxxn …

Fig. 1.:

Component diagram of a custom Talent Management Solution

2.2 Specifications
2.2.1 Key features  Utilize SAP standard qualifications catalog  Seamless integration of traditional SAP Talent Management and custom add-on relationship management

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Custom Talent Management Solution      Employee Training Notification application Qualifications and requirements analysis report Online Qualifications and Requirements analysis Qualifications and Requirements document administration with templates Configuration of new qualifications/requirements, additional personnel development infotypes

2.2.2    

General Features define Job/Position Qualifications and Requirements allow a storage for Qualifications and Requirements documents utilize efficiency for a qualification to categorize a job/position qualifications level notify management personnel via email for upcoming Talent Management events such as o position qualification alignment – synchronize people qualifications with that of a position o job qualification alignment – synchronize people qualifications with that of a job o need to adjust qualification level for job/position o handle approvals for new job/position qualifications/requirements o cascade notification through 3 levels of management based on processing; cascading happens biweekly  Qualifications and requirements analysis report  Configuration: o Infotypes to hold qualifications/requirements and their relationships to jobs/positions/employees o SAP standard qualifications catalog

2.2.3 System Requirements  SAP HR release 4.6C, 4.70, ERP2003, ERP2004, ERP2005, or higher

2.3 Custom Talent Management Applications
2.3.1 Description The following applications will be provided with the custom Talent Management Solution  Qualifications and Requirements Analysis Report  Custom Profile Match-up with Employee Training Notifications

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Custom Talent Management Solution  Mass data entry applications for o Qualifications to persons o Qualifications to jobs

Add-On PD Infotypes

Qualifications Catalog

Talent Management Applications
/KDSSC/…

Qualifications/ Requirements s

EE Training Notifications, Qualifications Overview

Fig. 2.:

Data flow diagram of a custom Talent Management Solution

2.3.2 Detailed Specifications The following should give a brief introduction to the custom Talent Management Solution and its benefits. 2.3.2.1 Qualifications and Requirements A qualification (Q) in general is an attribute that must be met or complied with and fits a person (P) for a specific purpose which can be a job (C), position (S), cost center (K) or other capacity. Qualifications can be grouped in a qualifications group or catalog (QK). There may be more than one qualification required for a job each with a minimum efficiency or proficiency. Efficiency thereby describes how skillful a person is in performing the corresponding task without wasting time and effort unnecessarily. Hence efficiency is the ratio

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Custom Talent Management Solution of the actual time used to perform a task versus the total time passed. Ideally this ratio should be 100% for any given qualification. SAP provides freely definable scales for the proficiency assignment. There are 2 types of scales, the quality scale with well defined text values and the quantity scale which consists of a numeric interval with a defined step size. The total set of qualifications (Q) and their corresponding proficiencies for the job (C) defines the job requirements profile (QP). The assignment of qualifications to jobs is sufficient and need not be assigned to positions (S) individually as the profile will be inherited by the position connected with this job.

num1 num2

Q

num n
Fig. 3.: Diagram for a qualification with scaled proficiency

Q1 Q2

QK

Qn

Fig. 4.:

Diagram for a qualification catalog

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Custom Talent Management Solution

QK1

Q1

Q2 QK2 Qn C S

QKm

Fig. 5.:

Diagram for a job/position requirements profile QP

2.3.2.2 Organizational Unit and Personnel Assignment In the organizational structure a person (P) is assigned to an organizational unit (O) which has some cost centers (K) and positions (S) assigned to it. S1

K1

S2 K2 Sn O

Km

Fig. 6.:

Diagram for a organizational structure

According to the organizational structure each person will inherit the consolidated requirements profile for the position and job he is assigned to. S
Fig. 7.:

C

P

Diagram for a personnel assignment

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Custom Talent Management Solution

2.3.2.3 Shortcomings of the SAP standard Talent Management In the SAP system appraisals for job requirements can be executed on a complex level but only for one business object at a time. For example you want to analyze and match-up a certain position or job and the person who is assigned to it. This can be done with the profile match-up. You can also get a qualifications overview for an entire organizational unit.

Fig. 8.:

SAP Profile Match-up

As a supervisor you only want to have a list of qualification for people working for you to derive necessary training requirements or you want an entire list of qualifications and their proficiencies for your group only. The custom solution proposed here will allow to do this in an easy way. 2.3.2.4 Custom Profile Analysis Report The Custom Profile Analysis Report allows to view a specific group of employees and there qualifications.

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Custom Talent Management Solution

Fig. 9.:

Custom Profile Analysis Report selection screen

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Custom Talent Management Solution

Fig. 10.: Custom Profile Analysis Report output

2.3.2.5 Custom Profile Match-up with Employee Training Notifications The Custom Profile Match-up application with Employee Training Notifications allows to create training notifications for missing or incomplete qualifications for employees per supervisor. Every supervisor will receive and Email with the training needs for his people. This mechanism ha been enhanced to provide information throughout 3 management levels based on unresolved biweekly notifications. Hence a requirement not resolved by one level will trigger a notification for a higher management level two weeks later.

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Custom Talent Management Solution

Fig. 11.: Custom Profile Match-up selection screen

2.3.2.6 Qualification Maintenance via Mass Data Entry for Personnel and Job Assignments The qualification maintenance applications allow a mass data entry to make sure that all people or jobs have the correct qualification assigned to them with their corresponding

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Custom Talent Management Solution proficiency value. The application have a pre-selection for personnel groups or jobs and allow to assign the qualifications via drag and drop.

Fig. 12.: Qualifications to Person Update pre-selection screen

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Custom Talent Management Solution

Fig. 13.: Qualifications to Person Update maintenance screen

Fig. 14.: Qualifications to Person Update pre-selection screen

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Custom Talent Management Solution

Fig. 15.: Qualifications to Job Update maintenance screen

2.4 Performance
The Talent Management Solution will perform very fast. Only in the case that massive employment data relations need to be analyzed will performance be impacted.

2.5 Reliability
To approach software reliability1 we utilize the best engineering methods to improve software reliability of our solutions. Before the deployment of software solutions, testing, verification
1

According to ANSI, Software Reliability is defined as: the probability of failure-free software operation for a specified period of time in a specified environment. Software Reliability is an important attribute of software quality, together with functionality, usability, performance, serviceability, capability, installability, maintainability,

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Custom Talent Management Solution and validation will be performed. Software testing in form of unit and acceptance tests is used to minimize the possibility of defect occurrences after release and therefore improve our software reliability. After deployment of our software solutions, field data will be gathered and analyzed to improve the software and provide updates as necessary.

2.6 Durability
We achieve software durability2 through an pragmatic approach that combines object oriented techniques (OOTs) with formal description techniques (FDTs). OOTs help system analysts and designers to bring modularization and structure to the programs to permanently commit data changes. The main focus of FDTs is to ensure the correctness of the final system by the provision of extensive validation and verification methods.

2.7 Simplicity and Aesthetics
It is a requirement that the solution will be easy to use and to maintain. There should be no special knowledge needed to run a qualifications analysis report. All of this should ultimately lead to a good user-perceived quality of the solution.

and documentation. Software Reliability is usually hard to achieve, because the software complexity tends to be high. 2 In computer science, durability is the property that guarantees that transactions that are successfully committed will survive permanently and will not be undone by system failure.

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Custom Talent Management Solution

3 Serviceability and Maintenance
As defined in the Solution Definition and Specifications above various tables and PD infotypes are to be created to allow proper configuration of the custom Talent Management Solution.

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Custom Talent Management Solution Disclaimer
Some software products marketed by KDSSC contain proprietary software components of other software vendors. PDF , Adobe , Adobe Acrobat , and other related products are trademarks or registered trademarks of Adobe Systems, Inc. SAP, R/3, mySAP, mySAP.com, xApps, xApp, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. Microsoft , WINDOWS , NT , EXCEL , Word , PowerPoint and SQL Server are registered trademarks of Microsoft Corporation. HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3C , World Wide Web Consortium, Massachusetts Institute of Technology. JAVA is a registered trademark of Sun Microsystems, Inc., JAVASCRIPT is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. All other products and services mentioned within this document are the trademarks of their respective companies.
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