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General Banking A Study on

Rajarbagh Branch, Dhaka Under the supervision of Kazi MD. Nasir Uddin Assistant professor Department of AIS Jagannath University, Dhaka. Prepared by Irin Aziz ID # 073307 MBA 1st Batch Department of Accounting & informrtion System Jagannath University, Dhaka JAGANNATH UNIVERSITY,DHAKA. LETTER OF TRANSMITTAL 30-06-2011 Kazi Md. Nasir Uddin Lecturer Department of Accounting & information System Jagannath University Subject: Submission of Internship Report on General Banking Dear Sir, It is my pleasure to submit my internship report on General Banking, A Study on Th e Rupali Bank Limited, Rajarbagh Branch, Dhaka As a partial requirement. This int ernship report attempts to describe my observations, learning during the study t his course. I made sincere efforts to study the related materials, documents, and operationa l system of Rupali Bank Limited, Rajarbagh Branch, Dhaka, and examine relevant r ecords for preparation of the internship report. I have tried my best to make this internship report as comprehensive and informa tive as possible within the time allowed for me. Due to various limitations ther e may be some mistakes for which I beg your apology. Finally, I shall be glad to answer your any kind of query relating to this inter nship report, if necessary. I have been tried to provide a brief discussion abou t import mechanism in Bangladesh. Thanking you.

Yours Faithfully. ---------------------------------------Irin Aziz ID # 073307 MBA 1st Batch Department of AIS Jagannath University

Supervisors Certification

This is to certify that analysis paper titled GENERAL BANKING PRACTICES OF Rupal i Bank Limited Rajarbagh Branch, Dhaka- submitted in partial fulfillment of the requirements for the award of the degree in Master of Business Administration ( MBA) in AIS of The Jagannath University,Dhaka is a record of the analysis car ried out by Irin Aziz, ID No-073307 under my active supervision and guidance her supervisor, I approve this report for submission in the Department of AIS , Jagannath University, Dhaka. I wish her success in the future.

. Kazi Md.Nasir Uddin Assistant Professor Department of AIS Jagannath University,Dhaka.

ACKNOWLEDGEMENT

I wish to acknowledge immeasurable grace and profound kindness of the Almighty A llah, the supreme ruler of the universe who enables us to make my dream in a rea lity. From its first inception until its final completion, the success of the study re sts not only me but also on the contribution of all of my colleagues of Rupali B ank Limited, Rajarbagh Branch, Dhaka. They have given me a vivid discussion. Who have inspired, influence guided my work. First at all I would like to acknowled ge who have provided continue constructive counsel and incomparable guidance for completing my Internship Report. I wish to express my immense gratitude and my especial debt to my respected teac her Kazi Nasir Uddin. I am thankful to his untiring guidance, help and suggestio ns. I thanks also goes to my friends and classmate. I all together worked during the preparing period of the Internship Report. I am grateful to them for their valu able comments correction etc. on my Internship Report. Finally, the inspiration, encouragement and support provided by family members m ust be acknowledged.

Executive Summary The report is a prepared as part of practical orientation of MBA program a descr iption of general banking activities done by Rupali Bank, Rajarbagh branch. As a conventional bank branch it has a general banking section where the primary task of deposit collection, maintenance of accounts, cash and all local service s are done. It performs the job of fund management on behalf of the whole bank. Other main duty of the department is maintenance of the accounts and dealing wit h the clearinghouse. The loans and advance section is in charge of proper disbursement of the funds t o productive as well as profitable ventures. The foreign trade department is in charge of foreign trade financing. The bank works as both issuing bank, negotiat ing bank and reimbursement bank to international trading. Remittance of foreign currencies is another important job of the department. Especially I have been asked to prepare the report based on the general banking section of Rupali Bank. In this age when management requires proper flow of accurate information to run an organization successfully than the banks way of information handling is quite outdated from the view point of sophisticated management information science. Facts and figures of the branch clearly indicates that the Rajarbagh Branch of R upali Bank Limited is as well run branch and the trends of graphs shows a sign of improvement and expansion of activity in all sphere of banking.

TABLE OF CONTENTS Chapter- l Introduction 1.1 1.2 1.3 1.4 1.5 1.6 Background of the study.. 02 Origin of the Report. 02 Objectives of the study.. Methodology of the study. 03 Scope and Rationale of the study. Limitation of the study. 04

03 04

Chapter- 2 An Overview of RBL 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 Introduction of Rupali Bank Limited. 06 Mission of the Bank.. 06 Present Capital Structure. 06 Breakup of paid up capital.. 06 Board of Directors 07 Chief Executive.. 07 Organogram of Rupali Bank Limited. 07 No. of Branches. 07 No. of Zones and Corporate Offices 08 No. of employees.................... 08 International banking... 08 Product and Services............................ 08 2.13 Correspondent banking 2.14 Country wise list of Correspondent Bank.. 09

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Chapter- 3 An Overview of General Banking 3.1 3.2 3.3 3.3.1 3.3.2 3.4 3.4.1 3.4.2 3.4.3 3.4.4 3.4.5 3.5 3.5.1 3.5.2 3.5.3 3.5.4 3.6 3.7 3.7.1 3.7.2 3.7.3 Line of Product & Services of RBL.. 11 Product and services. 11 Product of Trade service...12 Fund Based... Non Fund Based... 13 13 13

General Banking... Account Opening.. Remittance Clearing. Cash... 31-32 Accounts Department.. 14-19 20-25 25-29 32-38

Loan and Advances...

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Cash Credit (Hypothecation)...39 Cash Credit (Pledge) 39 Overdraft (OD). 40 Loan Against Trust Receipt (LTR) 40 Project Loan.. Foreign Exchange.. 40 40

Letter of Credit (L/C)...41 Loan Against Imported Merchandise (LIM).41 Foreign Bill Purchased (FBP)..42

3.8 3.9

Endorsements of Passports...42 Legal and Recovery... 42

Chapter-4 Observation of the study SWOT Analysis..43-46 Findings.47 Major Findings.50

CHAPTER-5 Conclusion & Recommendation Conclusion.52 Recommendation..53-54

Bibliography55 Appendix .56-62 Abbrebation.....63