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..
:
1- Peter Goudge (2006) - Employee Research: How to Market
Research Society (MRS)
2- Mark Murphy [accessed Sep 2012] Why 5 Point Scales Dont
Work (and other problems with employee surveys) [Online]
http://www.leadershipiq.com/wpcontent/uploads/2012/01/Why_5_Point_Scales_Dont_Work.pdf

3- The Drivers of Employee Engagement. Robinson D, Perryman S


, Hayday S Report 408, Institute for Employment Studies, April
2004
4- ESOMAR Handbook of Market and Opinion Research 4th
edition Chapter 26 [Employee research Ruth McNeil].
5- Article 7 Ways to Increase Response Rates on Employee
Surveys [Online] http://www.custominsight.com/employeeengagement-survey/employee-survey-response-rates.asp
[Visited on 9th Sep 2012]
[Online] -6
http://yhareb.com/wp/?p=428 [Visited on 11th Sep 2012]

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