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ERP vendors play an important role in successful implementation Agility is the watchword WE have, time and again emphasized

the importance of having ERP system to run businesses in successful way in today's competitive economic market. As there are number of big and small ERP vendors in the Indian ERP market, selection of a proper system that suits your business needs are very important. [ ]To place the matter straight forward, what the decision makers must understand is having an ERP system just can't help your business process. It is very important to implement an ERP system with good ERP vendor support. A rightfully conducted ERP workshop could provide you the guidelines of what your requirements and expectations should be, including hands-on experience with the most successful ERP solutions and details of ERP vendors available in India today. ERP workshop conducted by ERP Vendors can also empower CEOs, COOs, CFOs, accountants, controllers, business owners and key decision-makers with ERP technology concepts. CRM or Customer Relationship Management, the backbone of any business has been integrated as an important module in the ERP system. Sales and marketing teams from companies can benefit from attending the workshop that will help them gain knowledge in marketing plans. The knowledge gained through from workshop can put into practice by the sales or marketing team with the approach to the customers that could help improve your revenue and market share growth and minimize expenses - all of which leads to higher profitability. The workshop will also debate on all areas of an ERP system, its advantages and disadvantages. When it comes to benefits of ERP there are many arenas which are unknown to many. ERP expects boundary-less flat organization structure where every employee is a decision maker and not a mere follower. Secondly, the decision-making must be scientific than based on 'gut feel'. Thirdly, ERP assumes that the user has an in-depth knowledge of the process he is associated with. He has to work in a team as a key resource element. The objective of the user is to pass maximum value to the customer than to create his own convenience. The user must be analytical in his thinking and be able to use information generated through data iterations for more effective and informed decisions. ERP system will work successfully if the users are training to handle the system to the optimum usage. Proper training makes the users fully equipped with handling of the system independently and this will contribute the success of all the business operations. The ERP Vendors or solution provider must pay attention while providing training to the user in the right manner. To become a good user, one has to get trained and trained well, and later self trained. But what is the disappointing factor is most of the ERP training in India is more of software training rather than going deeply into the functionality and technicality of the ERP system. Normally the user is shown various screens of the ERP system and taught how to enter what he was doing previously.

The ERP Vendors must explain to the user why he should enter there, what are the repercussions of his entries in other modules, how to use the best out of multiple settings, why a particular setting is made like that, etc. In fact, the reality that every entry is the financial entry and ultimately gets posted into General Ledger and posted in turn into Profit & Loss Account or Balance Sheet is never realized by the user during training or even after implementation. This feel of responsibility is extremely essential for the user to become a mature ERP user. To enhance the interest of users Indian companies must make a point of user training, focusing on ERP functionalities and not merely on tools for ERP. Ideally, the training session should be designed to cater to individual needs and hence carefully planned. ERP workshop will have a separate session to discuss and elaborate the training method of ERP extensively. Looking at the way it is getting organized, the workshop on ERP at Wagle Estate in Thane, will be very informative and useful event for the people who are connected with IT world. We are also eagerly looking forward to that event..

ERP Functional & Technical Comparison with other ERP Vendors

100% web-based ERP solution

The ERP packages are available with different functionalities and features. Some of the basic functional and technical features of standard ERP packages have been used hereunder for ready comparison. The most outstanding technical feature of eresource ERP among other ERP vendors is the Web Capability. Eresource ERP is the only 100% web based ERP solution.

Functionality Plant Maintenance HR Module

BUSINESS FUNCTIONALITY eresource BaaN SAP Available NOT Available Available Full Fledged Currently not Available HR handle available


Activity - based Available Costing

Available HR module available but not localized. No localized payroll Not available in Full-fledged ABM module BaaN but is ABC available and interfaced with functionality has similar a third-party available as functionalities. package part of SAP "Hyperion". R/3

Supply Chain optimization

Offers a fullfledged supply chain solution that caters to demand forecasting, supply network, planning, and Scheduling. Available. Fully supported

Integration with Available a product called "APS' from Berclain

Limited functionalities available in supply chain, advanced planning and scheduling activities.

Profitability Analysis Profit Centre Planning

Available Available Available. Available Configured as dimensions. No intelligence built in to cater to profit centre requirements like transfer pricing. CRM Solution Full-fledged Available Available CRM through solution "Aurum". covering field sales, marketing, service and Internet sales available Project Available Available. Available Planning and Scheduling

Available Available. Transfer pricing not supported.


Ease of

Most Easiest Average


Only project costing and Billing supported within the package. MS projects or primavera to be interfaced for planning and scheduling. Complex.

Use/Navigation Navigation and User Interface Cater to all Indirect Taxation Requirements Like Excise, MODVAT, TDS, Octroi etc. Workflow Indian Localization Available to Available. Available. Indian Standards Available.

System and Network Admin. Tools

Technology Full-fledged Not Available work-flow functionality available and supports multistage workflow. Available Not available.


Workflow is limited to a few areas only.

Transport Available Not Available Request for Transfer of Configurations Performance About 3.5 to About 7-8 over a WAN 4 Kbps Per KBPS per user user Internet 100 % Not Available Technology and Internet E-business based Implementation Upgrade Easily BaaN Ivc - the Upgradeable current product being offered in India has been largely rewritten in BaaN ERP the

Computing Need separate centre tools management system available. Available Not Available

About 4 to About 7-8 4.5 kbps per kbps/user. user Available Not Available

Clear Available upgrade path between releases

Support Services

Ease of Implementation

Online Remote Support available 24/7. Helpdesk facility available 24/7 Easy

new release being offered globally. Upgrade to BaaNERP from BaaNIVc is like a new implementation No equivalent of OSS - Only a 24 X 6 hour support for critical incidents

OSS (Online Support System) is available that provides 24 X 7 support across the globe. Complex

3 different service levels exist. All customers are not automatically eligible for 24 x 7 support. Complex


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