Culture is natural development during birth process {what we call is behavior, that changes from individual to individual broadened when lives in family that family is part of a society (group or community), behavior of the group is culture} and its evolution is based on intelligence reaction to experiences and needs. For example initial stages of humans, behavior were similar to other animals lived in groups. Animals too live in groups (society or community) and their group behavior and practices is their culture. Human intelligence reacted stronger to experiences and needs that widened cultural status. Culture is process to live in group. Each society has norms to follow by individuals in order to retain society strong and intact. Culture is a process for identity of living creatures and cultural evolution raises the identity of society, benefit goes to its individuals. Culture differentiates from group to group (as behavior changes) though major part remains same as human culture to differentiate from other species. This gives different identity. For society’s culture there is one individual behind who broadens or establishes the cultural status. Culture developed by beliefs, faith, practices, customs, way to live, art, intelligence, language, food habits, and economy etc; Cultural growth gave identity to the societies that named, Christian or Muslim or Hindu or Jewish or Buddhist etc; have different cultures. So when we come across art, customs etc; we identify what is their culture or which religion they belong. Cultural growth is community growth. Differences of cultures of two societies when clash leads to war and stronger one overpowers the other to establish own culture that way it broadens its culture. An apparent example we have is western culture spread in most parts of the world.

communication can be perceived better as a twoway process in which there is an exchange and progression of thoughts. opinions. touch. such as body language Signlanguage. and a receiver. Communication is a process whereby information is enclosed in a package and is channeled and imparted by a sender to a receiver via some medium. and writing. such as speech. eg: pictures. . a message. But when it pertains to the act of an organization . Communication is commonly defined as "the imparting or interchange of thoughts. it is characterized and qualified by categorizing her/him or her/his act as a cultured or an uncultured one. paralanguage. writing.howsoever big or small it starts getting characterized and qualified by the behavior of the group constituting the organization and is called organisational culture. graphics and sound. Communication requires that all parties have an area of communicative commonality. There are auditory means.of doing a thing. What is communication? Communication processes are sign-mediated interactions between at least two agents which share a repertoire of signs and semiotic rules. Although there is such a thing as oneway communication. whether individually or organizationally.a refined way . or information by speech. feelings or ideas (energy) towards a mutually accepted goal or direction (information). When it pertains to the act of an individual. All forms of communicationrequire a sender. eye contact through media.Culture is the way . or signs". and tone of voice. The receiver then decodes the message and gives the sender a feedback. song. and there are nonverbal means. which the majority of people in a particular group adhere to.

Because of cultural differences. as a result. the host smiled and said: “Where? Where? ” ----Which made the American surprised. “Your wife is beautiful”. when we encounter some unfamiliar material or something related to cultural background. but the American understood it as “which parts of the body”. There is another example: Head nod. The same word or expression may not mean the same thing to different people. but can’t understand well. “Where? Where?” means “”In Chinese is a kind of humble saying. we are able to guess the meaning according to its context. Even if there are some new words in the material. We get the experience under our own culture. although the language used incommunication may be faultless. Even if the material is easy. he said. nose…”---an answer that puzzled the host. when the visitor saw the host’s wife. we just get the general meaning. The nod indicates understanding in the United States. However. but we can learn that words have different meanings under different cultures. can we understand correctly. we understand easily. hair. Maybe we have such experience: when we are listening to something familiar. The misunderstanding was caused by different cultures. because we lack of the knowledge of cultural background. misunderstandings may arise. we may misunderstand. Only if we know the different culture. In order to have good communication with another culture Development OF CONVERSATIONAL SKILLS AT PERSONAL AND PROFESSIONAL LEVEL- . but in Japan it means only that the person is listening.The relationship between the two: When we communicate with others. we may feel difficult. when we communicate with people from different cultures. but he still answered: Eyes. no matter what is concerned. For example: Once an American visited a Chinese family. we get the meanings based on our experience and understanding. Events like this are common when people of different languages and cultures communicate with each other. It’s a joking.

There is more to conversation skills than talking. It is simply not enough in today’s job market to be good at what you do. The art of conversation is only limited by your imagination. processes information and expresses clearly. Match the other person's body language by leaning forward when they lean . you must also be able to communicate well with subordinates and authority and possess necessary skills in order to move towards next level within your career track.. An employee with expert technical skills.Communication is the key to any personal relationship and your professional relationships are no exception to this rule. Since conversation and language are the base means by which we all communicate. HOW TO DEVELOP BETTER CONVERSATIONAL SKILLS:1. Your career growth is highly dependent on conversation skills. how can others express themselves? Make an effort to shift the focus of the conversation to the other person. a person with less experience and fewer technical skills but who is adept at the art of conversation has a better chance of getting a promotion. Be aware of your own body language. whereas an employee with additional talents in conversation skills is an invaluable asset to the company. no matter what your field of interest is. In fact. expertise and experience is considered valuable. Stop talking.. having excellent conversation skills is a must for any serious professional. It sounds very simplistic but if you are constantly talking. There is a great deal of value in working with a person who listens well.

Attention to small details will give the person you are speaking with a feeling that you truly hear what they are saying and that you are genuinely interested in their opinions. 3. If your tone suggests a condescending attitude. Questions indicate that you are fully attentive to what . boredom. Even if you are only giving brief answers or asking short questions the tone of your voice plays a major part in communicating effectively and displaying good conversation skills. ask questions to clarify or invite additional information. A respectful. Superior conversation skills are based on mutual respect. etc.forward. you will lose your audience and people will no longer want to spend time speaking with you or listening to what you have to say. or anger. Pay attention to the tone of your voice. 2. This is a secret of good conversation skills. In order to move the conversation forward. preferably friendly tone will allow you to communicate efficiently and earn you the respect of others.

and the leader will be able to understand and acknowledge your efforts and skills . misunderstandings and arguments. discussions or decision-making. you can better express your ideas and viewpoints to the leader. where a good rapport can avoid conflicts. for getting along with superiors. Using Neuro-linguistic training. After a strong rapport is built. Rapport building is vital to group meetings. Give your full attention to the speaker. The Importance of Rapport Building Rapport building skills can be used in any area of your life and on any person. Rapport building might be required within your family. Do this and your conversation skills will improve. you can establish a good rapport with your team leader. teammates and subordinates. as per Neuro-linguistic courses.is being said and that you have a real interest in the speaker's views. It is very important in professional life as well. they will automatically grant you the same courtesy. When you show others that you want to hear them. You can avoid conflicts with your spouse or better understand the thought processes of your child once a good rapport is developed. for your spouse or children. or leader of a group.

The other important thing you have to keep in your mind. speed and deepnes of voice of the person you're talking to. isn't something that will improve your relations. If you don't believe me just go out and look at people in love holding hands or pay attention to your body position while you talk to your best friend. I Think it's common sense.Significance of rapport building in the process of conversationBody position. it's a superb rapport builder. legs and torso should be positioned in a way that makes you look like a mirror reflection. Tone of voice. is natural for most of the people. now you have a reason to. of the other person. You should try to match the way they are speaking. Emotions. Matching mood of the person you are having interaction with. is watching out for their favorite words and phrases. . Copying body position of person you are buildig rapport with is the most important thing you can do. Your hands. to the tone. but presenting opposite emotions to the one of the person you're trying to have a good rapport with. Wording. accenting certain words and all the other speaking mannerisms they have. However if you haven't been doing it. Always pay attention. If you will be able to include such stuff into your sentences they will feel like you share the same outlook on life. ones they use very often.