Hydro Ottawa Holding Inc.

3025 Albion Road North, PO Box 8700 Ottawa, Ontario K1G 3S4 Tel.: (613) 738-5499 ext. 203 Fax: (613) 738-5498 bryceconrad@hydroottawa.com

Société de portefeuille Hydro Ottawa inc. 3025, chemin Albion Nord, C.P. 8700 Ottawa (Ontario) K1G 3S4 Tél.: (613) 738-5499 ext. 203 Téléc.: (613) 738-5498 bryceconrad@hydroottawa.com

October 29, 2012 His Worship Mayor and Council City of Ottawa 110 Laurier Avenue West Ottawa, Ontario K1P 1J1 Dear Mayor Watson and Council: RE: Environment Canada forecasts Hurricane Sandy to bring high winds and rain in Eastern Ontario and Ottawa Region As you know, Hurricane Sandy is expected to cause significant damage as the storm continues north along the eastern seaboard of the United States. Environment Canada is forecasting that while the northeastern United States will take the brunt of the storm, “there will likely be some significant impacts in Southern and Eastern Ontario. Strong and gusty winds will be the main threat, with rainfall a lesser concern.” Hydro Ottawa continues to monitor the approaching storm and our crews are standing by to ensure the reliable supply of electricity to Ottawa homes and businesses. Hydro Ottawa will use traditional and social media to keep the public informed and we encourage councillors to use their own social media accounts to help distribute and disseminate our alerts. Upon completion of restoration to Ottawa customers, Hydro Ottawa will provide assistance to other utilities as requested and required. As always, customers should report power outages and electrical emergencies by calling Hydro Ottawa’s 24-hour Power Outage Reporting and Information line, 613-738-0188. The latest information on ongoing power outages can also be found on the online outage map at www.hydroottawa.com/outagemap. Updated every 15 minutes, the map displays the location of outages, the estimated number of customers affected, the cause of the outage, and the estimated time of restoration, once known. This site can also be accessed using a mobile device. In the case of a fallen power line, the public should stay at least 10 metres (33 feet) away and call 911 immediately. The ground around a downed wire may be hazardous due to the flow of electricity through it. Treat all downed wires as live wires – don’t touch them or any object in contact with them such as fallen trees or branches. As always, should you have any questions please do not hesitate to contact me at 613-738-5499, ext. 203. Sincerely, via email

Bryce Conrad President and Chief Executive Officer cc: Kent Kirkpatrick, City Manager, City of Ottawa Pierre Richard, QC, ICD.C., Chair, Board of Directors 1

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