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Jeff Klassen


Improvement in Comm Skills

I have learned a lot about communication skills in Comm Skills 1015. One thing I

have learned a lot about is how detrimental external interferences can be to the meaning

of the intended message. According to Seiler & Beall (2005), interferences can be defined

as “anything that changes the meaning of an intended message” (p. 18). I have

discovered first hand that these interferences can cause the person I am communicating

with to get distracted and miss out on part of the message I am trying to convey to them.

Interferences can be both internal and external. Internal interferences most often come in

the form of people having a lot on their mind (Seiler & Beall, 2005, p. 18). External

interferences can be caused by loud noises in the environment, a smoke filled room, dirty

or grimy conditions or an unpleasant odor (Seiler & Beall, 2005, p. 18). When I, the

communicator, try to communicate an important topic, I know that I can do very little to

relieve the listener of his internal interferences and that I should focus on limiting the

listener’s external interferences. Because of the topics taught in Comm Skills 1015, when

trying to hold an important conversation, I would take the person I wished to hold a

conversation to a quiet location where not a lot of distracting activities would be taking

place. Doing this drastically reduced the external interferences to the message I was

trying to convey and thus facilitated me in getting the message to the user in as pure a

form as possible. This semester, in Comm Skills 1016, we will be going over public

speaking. I hope that I, from this, will learn how to further decrease external interferences

when speaking to others.


Seiler, J. S., Beall, M.L. (2005). Communication: Making connections (6th ed.).

Massachusetts:Pearson Education.