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SESERV

Socio-Economic Services for European Research Projects http://www.seserv.org
European Seventh Framework CSA FP7-2010-ICT-258138

IoS Socio-Economic Impacts
J Brian Pickering University of Southampton: IT Innovation Centre ICT Challenge 1.2: Collaboration Meeting, Brussels October 2012
© 2011 The SESERV Consortium © 2012 The SESERV Consortium 1

Consortium Internal Only

About the project
Co-Ordination Action around Challenge 1 Projects

Bringing together those developing (technologists)

…and get them talking

…and those doing research (scientists)

© 2011 The SESERV Consortium © 2012 The SESERV Consortium

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The Workshop trail
Users are concerned:
privacy, identity, community

Providers are concerned:
bandwidth, connection agreements

Users are driving:
usage, choices, technologies

2010

SESERV
Surveys Focus Groups

2012

what we did
© 2011 The SESERV Consortium © 2012 The SESERV Consortium

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The FI Landscape
Will we use the service Can we use the service?

Why should we use the service?

what we found
© 2011 The SESERV Consortium © 2012 The SESERV Consortium

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The FI Landscape

what we found
© 2011 The SESERV Consortium © 2012 The SESERV Consortium

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The FI Landscape
1. USER CONCERNS Increased transparency (data & systems) User-centricity Multi-disciplinarity Avoid extremes in debate Facilitate digital literacy Common terminology needed Clarify digital rights Global regulatory frameworks PROVIDER CONCERNS • Bandwidth overload • Capacity is not enough • Regulation is not enough • Business relationships key • Business models need to change • Content providers: a significant “force” • Users may be techno-savvy
16th October 2012

USERS DRIVING • • • • Watch out: I o T Bed-surfing On demand services Users driving innovation • Gamification significant • Net neutrality not right? • Regulation “misdirected?”
• • Connectivity Market control
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2. 3. 4.

5.
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7. 8.

what we found

© 2011 The SESERV Consortium © 2012 The SESERV Consortium

Individuals want to participate because that’s what makes them belong (even lurkers). They set their own boundaries; they enjoy the anonymity; and the contributions they make

The FI Landscape
Participative Sensing The Arab Spring The London Riots NetFlix et al YouTube et al

Gamification?

facebook et al
Wikipedia versus Meme

Privacy, cybercrime, skills, security, trust

Capacity, business models, regulation, cross-frontier

Users are participating
© 2011 The SESERV Consortium © 2012 The SESERV Consortium

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© 2011 The SESERV Consortium © 2012 The SESERV Consortium

Alan Hartman IBM Haifa Aleksandra Kuczerawy KU Leuven Alessandro Bogliolo University of Urbino Alissa Cooper CDT Andrea Glorioso EC Ben Bashford COUNCIL Bill Dutton University of Oxford Bob Briscoe Birtish Telecom Daniel Sebastao SAIL Elwyn Davies N4C Falk von Bornstaedt Deutsche Telekom Ian Brown University of Oxford Ian Graham MyFIRE Javier Salcedo Arsys Jonathan Cave RAND Kevin Doolin WIT Luis Correia SAIL Magnus Eriksson TA2 Martin Serrano FAME Mike Surridge GENESI-DEC Nick Wainwright HP Nicolas le Sauze Alcatel-Lucent Nicole Dewandre EC Petronela Burceag EC Robin Mason University of Exeter Robin Williams University of Edinburgh Sally Wyatt Royal Netherlands Academy of Arts and Sciences Sara de Freitas SGI Stephen Minton IDC Vesa Terävä EC th October 2012 16

http://www.seserv.org

A Cast Of Thousands
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The FI Landscape

Thank You!
© 2011 The SESERV Consortium © 2012 The SESERV Consortium

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