UTTARAKHAND OPEN UNIVERSITRY

Principles of Management
BBA-10 PAPER CODE: 101 Section-A Note - Section-A consists of 15 questions carrying 01 mark each. Objective Type Questions
Match the following: 1. 2. 3. 4. Fourteen Principles of Management Hawthorne Experiments Bureaucracy Time and Motion Study (Moderate) (Unit-2) Answer-1 ii 2 i 3 iv 4 iii Fill in the blanks i) Elton Mayo ii) Henri Fayol iii) F. W. Taylor iv) Max Weber

5. The philosophy of management known as total quality management developed primarily out of the work of……………………….
W. Edwards Deming (High) (Unit-7)

6. ……………………….. displays the structure of a particular decision, and the interrelationships and interplay between different alternatives, decisions, and possible outcomes.
(Moderate) (Unit-7) Decision Tree The informal group’s communication system is called as ……………………. . (Low) (Unit-5) Grape vine A narrow span of management results in a ………………………………….organisation. (Moderate) (Unit-3) Tall Forces which tend to distort communication are called ……………………………….to communication. (Moderate) (Unit-5) Barriers Delegation is a …………………. while decentralisation is the end result.

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(Low) (Unit-3) Page No.Section-B consists of 20 questions.(Moderate) (Unit-3) Page No.(High) (Unit-1) Page No.(High) (Unit-3) Process State True or False 11. What is Planning?(Low) (Unit-3) Page No.(Low) (Unit-1) True 13. 18-19 8. Which are the three essentials of management?(Low) (Unit-1) Page-4-6 6. Each question carries 05 marks. In Authoritarian Leadership decision making is centralised. What are some elements of MBO process?(Moderate) (Unit-1) Page No. Define organising. Taylor and Henri Fayol differ in their approach to management thought. Ratio analysis is a powerful management tool for measuring various aspects of business operations.19-20 2.(Low) (Unit-1) Page No. 90-91 10.(Low) (Unit-3) F 12. 8-9 5. Critical Path Method is a display of complex project as a network with one time estimate used for each step in the project. Answer the following questions in 150 words. Short Answer Type Questions 1. 69-72 7. 96 11. Budgets are standing plans. 33 3.(Moderate) (Unit-1) Page No. How F. How would you define a problem?(Low) (Unit-3) Page No. 84-85 9.4 and 13 4.W. 130-132 12. What is delegation of authority?(Moderate) (Unit-3)148-149 . (Low) (Unit-4) True 14. What is Management? Discuss its main characteristics. Differentiate between Management and Administration. science or both’ explain with illustration.(Low) (Unit-7) True Section-B Note . ‘Management is an art.(Moderate) (Unit-1) Page No.(Moderate) (Unit-7) True 15. State its principles.(Moderate) (Unit-2) Page No. Differentiate between standing plans and single-use plans. Management is a continuous process. How would you define social responsibility of business.

(Moderate) (Unit-4) Page no.88-89 10. What is upward communication?(Low) (Unit-5) (Page No.13. List various steps involved in decision making process. Which are the social issues where the businesses and the management are expected to get involved?(High) (Unit-1) Page No. Define ‘Trait theory’. 17.(Moderate) (Unit-1) 7.(Moderate) (Unit1) Page No.’ Explain the statement with the help of suitable examples. (Moderate) (Unit-6) (Page No.21-22 2. Write a detailed note on Corporate Social Responsibility. Define quality control. 4-7 4.(High) (Unit-3) Page no. 280-281) 23. What are the characteristics of an effective control system?(Moderate) (Unit-7) (Page No. What are the advantages of Laissez-faire or free-reign leadership?(Moderate) (Unit-4) 15. 4& 5 .Section-C consists of 15 questions. Differentiate between extrinsic motivation and intrinsic motivation. Compare the classical approach on management with the modern approaches of scientific management. What are various principles of effective planning?(Low) (Unit-1) Page No.102-103 11. 33-49 6. 164-170 . Why is planning so important for the success of any organisation?(Low) (Unit-1) Page No. 94-99. 3349 3. 62-65 8. 84-87 9. Define ‘Managerial Grid’. What are the essentials of effective communication?(Moderate) (Unit-5) ( Page No.(High) (Unit-3) 5. Long Answer Questions 1." Discuss this statement and explain the process of decision making. Answer the following questions in 500 words. Write about centralisation and decentralisation in detail.(Moderate) (Unit6) (Page No. 139-140 14. 232) 21. Define Management. Each question carries 10 marks.(Moderate) (Unit-4) (Page N0. List its functions and importance in present scenario.(Low) (Unit-7) (Page No.266-268 22.(High) (Unit-1) Page No. What is Management process? Explain the idea of Management process on the basis of the catch word POSDCORB.(Moderate) (Unit-4) (Page No. 169-171) 17. 202-203) 19. Decision making is the primary test of management.(Moderate) (Unit-3) Page No. Write a short note on positive and negative incentives. 166-167) 16. 286-287 Section-C Note . Under what situations would each style be effective? Give examples. Compare the three leadership styles. ‘Management is an art of getting things done through others.(Moderate) (Unit-2) Page No. What does PERT stands for?(Low) (Unit-7) Page No. Why decision making and problem solving are termed as core functions of management. (Moderate) (Unit-1) Page No. 231) 18. 210-211) 20.

controlling should also be a dominantly forward-looking function. 263-266 16.(Moderate) (Unit-5) Page No. 236-237 17.218. 256-262 15. (Unit-3) (Moderate) Page No.(Moderate) (Unit-5) 18. Explain and compare the various contingency theory of leadership. Explain the elements of control. Describe in detail Maslow’s Need Hierarchy Theory. 263266) 20. Describe the different methods of comparing the actual results with expected results for the purpose of evaluating the effectiveness of control system. 145-149 19. “Just as planning. What is meant by delegation of authority? What are the elements of the process of delegation? Explain the benefits of delegation.(Moderate) (Unit-4) Page N0.(Low) (Unit-6) Page No. (Unit-7) (Moderate) (Page No.(High) (Unit-7) Page No. Define control. Explain the process of communication. (Unit-7) (Moderate) Page No. 171-174 13.12. 205-209 14. List out any four barriers to communication and elaborate on how they can be overcome.” Comment. Describe motivation. 256-263 . Explain the various types of communication with its relative merits and demerits. Discuss the importance of control in organisational system. Define communication. What are the two main types of control? How is each type used?(Low) (Unit-7) Page No.