The Business Resilience Circuit

Risk – Continuity – IT – Corporate Governance - Recovery
Circuit and workshop
12 -13 December 2012 Citigate Central Sydney

Circuit Facilitator Panel
| Sydney Water | |ANZ |

Wednesday, 12 December 2012

| Business Continuity Institute, Australasia | | Continuity & Compliance Management Services Pty Ltd | | The VR Group |
AUD $1890 plus gst
Circuit and Your choice of Workshop

Thursday, 13 December 2012

WORKSHOP A Understanding and managing ICT-related risks to your business

WORKSHOP B Designing business resilience/business continuity programs in challenging operating environments

Facilitated by: Dr Jonathan Gray, Director, Performance Assurance Business; Paul Brebner, Senior Researcher, NICTA
NICTA is Australia's Information and Communications Technology (ICT) Research Centre of Excellence. NICTA's primary goal is to pursue high-impact research excellence and, through application of this research, to create national benefit and wealth for Australia. NICTA aims to be one of the world's top ten ICT research centres by 2020.

Facilitated by: David Crossley, Managing Director, Future Risk Pty Ltd
David has assisted companies directly after major disasters including the Japanese Tsunami in 2011 as well as running debriefs on major disasters such as the Christchurch earthquakes as an example.




The Business Resilience Circuit – Wednesday, 12th December 2012
Economic and political turbulence. Natural disasters. IT failure. Human error. A truly resilient organisation should be able to recover from any of these incidents effectively, and quickly get back to running business as usual. But how can you tell if your organisation is really resilient? It’s not enough to tick off points on a check list, test your emergency plan once a year and then let your organisation forget about resilience until another incident occurs. To be truly resilient, your organisation needs to have an integrated strategy covering continuity planning, risk management, knowledge sharing, IT alignment and leadership. These activities must be embedded and understood across your organisation all of the time, not just when disaster strikes. If not, your organisation can be seriously damaged by even a minor incident, wasting time and money, disrupting service delivery and damaging your organisation’s reputation.
8.30 9.00 Registration and refreshments Chairperson’s opening remarks Ken Simpson, Director, The VR Group Morning refreshments and networking

10.45 9.15

Bringing it all together: Creating a corporate framework to build resilience for the organisation
Facilitated by: David Parsons, Manager Emergency Management & Security, Sydney


If your organisation hasn’t experienced adversity for a while, there’s always the risk that adversity management practices will be seen as peripheral and unnecessary to the every day running of your organisation. Engaging employees and leadership will allow you to keep building resilience between incidents and improve overall business practices. 11.15 Encouraging staff to work as a team and contribute to resilience building, share knowledge and create an adaptive and creative workforce Proving the value of organisational resilience to management and encouraging them to lead by example Using your resilience framework to refine business processes to improve performance between incidents

Facilitated by: Phil Carter FBCI, Group Business Continuity and Crisis Management, ANZ
Creating contingency plans for the incidents that could befall your organisation is a vital part of building business resilience, but those contingency plans are useless unless they’re tested across the organisation. Building up scenarios and running emergency exercises gives you the opportunity to test out just how well those carefully laid plans will really work, and engage your organisation with business resilience in a practical manner. 12.45 1.45 Developing incident scenarios and integrated contingency plans Using maturity models to estimate how well prepared your organisation is Running an emergency exercise that will engage your organisation and really test your capabilities Evaluating the success of the exercise and improving future plans Business networking lunch

Getting the most out of running an emergency exercise

Improving your organisation’s IT resilience capabilities within your overall strategy
Facilitated by: Steven Cvetkovic, Managing Director; Continuity & Compliance Management Services Pty Ltd;

IT resilience is all too often ignored or considered only separately from your overall resilience strategy; many business strategists have a poor under standing of what IT can deliver, and the implications if IT systems are compromised during an incident. 3.15 3.45 Understanding where IT fits into your organisational framework Bridging the gap between IT resilience and overall strategy Developing IT specific resilience planning Afternoon refreshments and networking

Risk and resilience: Building resilience through risk and impact analysis
Facilitated by: Tim Janes, Australasian Chapter President, Business

Continuity Institute Australasian Chapter

The analysis of risk exposures and the creation of prevention and mitigation options are fundamental to the development of a resilient organisation. Are established and proven risk management techniques sufficient for this purpose or do they need to change? This session will focus on practical ap proaches and examples for enhancing organisational resilience through risk and impact analysis. 5.15 What is required to “understand the organisation”? Using and adapting recognized risk and impact analysis methods. Who should participate in the analysis? Achieving organisation benefits by reducing risk exposures Chairperson’s closing remarks and end of Circuit

Post-circuit workshops – Thursday, 13 December 2012

• • • •

Understanding and managing ICT-related risks to your business
Registration and refreshments: 8.30 am Workshop time: 9.00am - 12.00 pm Facilitated by: Dr Jonathan Gray, Director, Performance Assurance Business; Paul Brebner, Senior Researcher, NICTA

About the workshop:

The performance and everyday functioning of any organisations has become increasingly dependent on their IT systems. To manage this risk, your organisation must consider questions like:

How long can you survive without your mission-critical systems operating effectively? Do you really understand your future business workloads and how do you manage change in your organisation? How effective is your ICT governance and how confident are you that your ICT Investment Business Case is sound? What can you do to improve assurance and increase the chances of success for your ICT change/investment?

This interactive workshop is designed to give you practical techniques and strategies to address these questions. You will learn about: • • • • • • • Modelling the performance of ICT and its impact on your business Managing scope, risk, and cost in large ICT investments 26 August Pre-forum workshops: Wednesday, Exploring alternative ICT architectures to support your business Evaluating the merits of alternative solution architectures Finding and fixing poor performance before solutions go live Managing technology risk throughout the investment lifecycle Demonstrating good governance in your business


About the workshop leader:

Dr Gray has 25 years of computing experience in industry and academia both in Australia and the UK. Dr Gray's research interests have encompasse parallel and distributed systems design, database technologies, software engineering methods and tools, organisational capability development, an business process improvement. Dr Gray is currently managing a research initiative for NICTA in Canberra focused on software methods and tools for the improvement of business processes in government.


Designing business resilience/business continuity programs in challenging operating environments
Registration: 12.30pm Workshop time: 1.00pm - 4.00pm Facilitated by: David Crossley, Managing Director, Future Risk Pty Ltd

About the workshop:

Traditional Business Continuity Programs (BCP) has evolved over the past 15 years in sectors highly reliant on IT Infrastructure and IT/Disaster Recovery Strategies. In many instances this requirement has been driven by compliance and corporate governance with many plans never seeing the light of day. Business resilience is now being developed in challenging operational environments that require individual design and development to best suit the needs of the organisation. Whilst the traditional methodology and parameters should still be applied, thinking outside the square to develop robust business resilience frameworks, programs and plans requires innovation and an organisational will to not only keep up with the Joneses, but to set standards for others to follow. This thinking should also apply to organisations wishing to reinvigorate, review or renew existing programs to provide a legacy of longevity and integration into everyday business activity. This interactive workshop will explore a case study with the ANSTO Business Resilience Program as well as other international examples who operate in challenging and higher risk environments. The workshop will review certain aspects of these case studies including; • • • • • • • Business resilience frameworks and organisation Linking enterprise risk to business resilience Infrastructure versus process in production and manufacturing environments Business Impact Analysis and Disaster Recovery Strategy Designation of planning arrangements from emergency to recovery Plan framework, structure and methodology Exercise and testing Focused on enterprise business resilience, David’s expertise has been recognised in both the commercial and government sectors. Over the past twelve years he has provided counsel, direction and advice in all facets of security risk, emergency, crisis and business continuity management to varied clients in multiple industry segments in the Asia Pacific Region. He has assisted companies directly after major disasters including the Japanese Tsunami in 2011 as well as running debriefs on major disasters such as the Christchurch earthquakes as an example.

About the workshop:

Working in high risk operational environments, David has participated in large planning teams with multiple stakeholders, and process owners. His team participation, productivity, commitment and reliability are driven from years of working in these highly disciplined, operational risk environments.

5 WAy S T o B o o k yo u r P l A C e AT T h i S e v e n T
phOnE: +61 1300 550 662 fax: +61 1300 550 663 +61 (02) 8913 4000 +61 (02) 8913 4099

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pOSt: Send the completed registration form to Ark Group Australia Pty Ltd, Main level, 83 Walker Street, North Sydney, NSW 2060

12-13 December 2012, Citigate Central Sydney
Early Bird offer Book before 13 April 2012 Receive a free Kindle Wi-Fi 6 e-Reader

The Business Resilience Circuit


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