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Installation and Recovery Introduction Course Overview Requirements Installing OS X Lion Installation Process External Drive Installation Lion Recovery Internet Recovery External Recovery Disk Recovery Utilities Reinstalling OS X Lion Symptoms & Fixes Troubleshooting Practice Learning Resources Contact Us Printer Friendly

OS X Lion: Installation and Recovery
Introduction

This course covers the requirements, installation process and recovery features of OS X Lion.

Course Objectives
Describe the minimum specifications required for OS X Lion. Demonstrate the OS X Lion upgrade and installation processes. Utilize the recovery partition to repair disks, restore or reinstall OS X Lion. Locate and use OS X Lion installation utilities. Determine and resolve common installation and recovery issues.

Audience

Prerequisites

Time Required

You will need

Technicians who wish to troubleshoot and service Mac computers

OS X Lion: Basics

60 minutes

OS X Lion (10.7 Mac computer, Pri and Internet conne

Requirements

Mac Computer Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor Memory 2GB Minimum

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repair disk. As a result. App Store Update to OS X v10. If the button to the right of the Install Mac OS X Lion item doesn't change to "Install" allow you to download Lion. Installing OS X Lion Here are the ways to get and install OS X Lion: New Mac Computer OS X Lion will be preinstalled on every new Mac computer.8 recommended) Apple ID and Internet Connection Some features of OS X Lion may require an Apple ID and Internet Connection. use Spotlight to search for "Install Mac OS X Lion" on your computer. Mac OS X v10.6.apple.com/service_training/en/063/en/Lion_InstallationRecovery/index. Installation Process service. any attempts to download will be disallowed w viewed from a computer running OS X Lion. Where's the installer? Your installer may have been removed after your successful first login to OS X Lion. and restore from a Time Machine backup without the need for optical d Refer to AppleCare Knowledge Base article HT4718 for more information. To redownload the installer on a computer running OS X Lion. then purchase OS X Lion from the Mac Ap installer will download to the Dock and automatically launch.8.6. F instructions to complete your installation.info. press and hold the Option key while you the Purchases tab.6. Mac App Store's pu page will show OS X Lion as being "Installed".6 or later (v10.php?page=printer 2/17 . I installed OS X Lion via Mac App Store.apple.com/service_training/en/063/en/Lion_InstallationRecovery/index.info. 1 2 3 OS X Lion Personal License Buy OS X Lion once and you may install it on all your authorized Mac computers connected to the Mac A Store.3/25/12 service.php?page=printer Hard Disk 7GB of available space (GUID Partition Table Scheme) Important: At least 13GB of available space is required to install OS X Lion and utilize Lion Recovery to reinstall Lion.

available: on-disk utilities for repair. How can computers be connected in order to use Migration Assistant? Click here to view answer Click Install. you should quit the install and crea external. Some disk 9 partition configurations may result in the OS X Lion installer reporting that it could not create a Recover 10 In these situations. If you missed that opportunity you can use Migration Assistant (Applications > Utilities > Migration Ass at a later time. Agree to the terms of install.php?page=printer 3/17 . applications. 1.apple. bootable OS X Lion hard drive with a Recovery HD. You will be able to return to the upgra OS X Lion on your computer's boot drive after creating the external Recovery HD. Answer the following questions by launching Migration Assistant or using the Finder's H menu. first.info.info. 1 2 3 4 5 6 Installer says "Some features of Mac OS X Lion are not supported for the disk" 7 8 This message means the installer cannot create the Recovery HD partition on your hard disk.php?page=printer Here's what to expect after purchasing the OS X Lion upgrade or launching the installer application: Click Continue to begin the installation process.apple. computer settings and files be transferred from? 2. setting a firmware password. Learning Activity Prior files and folders can be transferred during the initial setup process for new Mac computers or whe Lion is installed onto a new partition or disk (that does not have any version of OS X installed).com/service_training/en/063/en/Lion_InstallationRecovery/index.3/25/12 service. Where can user accounts. service. even if you are permitted to continue the install. and FileVault disk encryption.com/service_training/en/063/en/Lion_InstallationRecovery/index. these features will not be Note: If you continue with the OS X Lion the software license agreement.

Fire wire. If you have additional partitions or connected external hard disks. SDHC SDXC card. Changing Disk Partition Scheme In preparation for installing OS X Lion onto a non-GUID partition schemed external USB. If your storage device already uses the GUID Partition Table scheme and has at least 13 GB available (af formatting). 2. or Thunderbolt storage device to your computer. from the /Applications/Utilities folder. 4. Click the attached storage device where it indicates its size in GB. or a Thunderbolt storage device.php?page=printer Installing on External Drive OS X Lion can only be installed onto internal and external hard drives that use the GUID Partition Table scheme. service.com/service_training/en/063/en/Lion_InstallationRecovery/index.com/service_training/en/063/en/Lion_InstallationRecovery/index.apple.apple. use these steps to change the disk's partition scheme. Select the destination disk. Most new pre-formatted storage drives use the MBR (Master Boot Record) partition scheme.info. 3. you may proceed with the installation by launching the Mac OS X Lion installer.php?page=printer 4/17 . 1. FireWire. or insert an SDHC or SDXC into the SD card slot if your Mac has one.info. Back additional components. this screen appears. drive. Attach a USB.3/25/12 service. Launch Disk Utility. Click the Partition tab. Warning The installer may download up any important files that are on the device to a differe These steps will erase the storage device.

Click the GUID Partition Table radio button.php?page=printer The Mac is now prepared for the OS X Lion install/upgrade.apple.com/service_training/en/063/en/Lion_InstallationRecovery/index.com/service_training/en/063/en/Lion_InstallationRecovery/index. Select "1 Partition" from the Partition Layout pop-up menu. The OS X installer will not allow an install on a volume that contains a Time Machine backup. 13.3/25/12 service. then click OK. 10.info. 12.php?page=printer 5/17 .apple. In the format field. 5. service. This procedure will install a version of the OS X Lion that is compatible with the Mac it was created w Using this Lion system with a different kind of Mac may produce unpredictable results. 11. not your computer's boot drive. 7. After the reformatting process is finished. Click Options. Launch the Install Mac OS X Lion installer. 6. Enter a name for the drive in the Name field. Click Apply. 8. Verify that you wish to erase and reformat the selected drive by clicking Partition. Important Notes on External Drive Installation Be sure you install Lion on the external storage device you've connected for this purpose.info. Your storage device must have at least 13 GB available (after formatting) to install Lion and an Intern Restore partition. choose Quit Disk Utility from the Disk Utility menu. select Mac OS Extended (Journaled). The Mac will automatically restart. Do not select more than one partition. 9.

it is possible that you didn't hold Command-R early enough. If OS X Lion was installed onto a new disk or partition (that does not have any version of If you used Command-R to start from Recovery HD and you see a login window or your own desktop icons. Recovery HD Hold down Command-R during startup to boot into the Recovery HD. you will encounter the login OS X already installed) you will see screen or desktop (based on your Users & Groups system preference).3/25/12 service.info.com/service_training/en/063/en/Lion_InstallationRecovery/index.php?page=printer Lion Recovery OS X Lion installation begins. When OS X Lion is installed. or hold down the Option key to a the Startup Manager. Can't access Recovery HD? setup screens. hold down Command-R at startup. Times will vary. it creates a special partition on your computer's hard drive called "Recovery This hidden partition includes all of the tools you need to reinstall Lion. Lion Recovery allows you to repair disks or reinstall OS X Lion without the need for a physical install dis Recovery is built into your Mac. Recovery HD will not appear in the Startup Manager. and even resto from a Time Machine backup. service.7 (Lion) do not include restore discs or flash drives. When FileVault 2 is enabled.apple.apple. Recovery Partition is Hidden It will not mount on the desktop or appear in Disk Utility. A "Mac OS X Utilities" application window should appear after the Recovery HD is finished starting up. hold down Command-R at startup and enter the firmware password to access Recovery HD. do not use the Startup Manager as Recovery HD will not ap Instead. If a firmware password has been enabled. Otherwise. Successful installation is confirmed.com/service_training/en/063/en/Lion_InstallationRecovery/index.info.php?page=printer Internet Recovery 6/17 . repair your disk. Instead. The Mac will automatically restart. Select Recovery HD. Restart and try again. New Mac Computers: Restore Discs Not Included Computers that ship with Mac OS X 10.

hold down Command-R. Broadband access to the Internet DHCP Enabled. consider the fol options: service. 1 2 3 4 5 6 Lion Internet Recovery Requirements 1.php?page=printer Internet Recovery If recovery partition isn't available because your hard drive stopped responding or you installed a new h drive without Mac OS X installed.info. Internet Recovery Compatibility Internet Recovery will only work on newer Mac models introduced after the public availability of OS X Li 2011).com/service_training/en/063/en/Lion_InstallationRecovery/index. Connecting to Internet Recovery At startup. 2. WPA/WPA2 Wi-Fi or Ethernet network connection.apple. 3. computer firmware will automatically direct your Mac to use the Lion I Recovery feature.php?page=printer 7/17 . When the Mac determines Recovery HD is unavailable. Refer to the bottom of this page for other options.apple. it starts Internet Recovery.info. Newer Mac models Introduced after public availability of OS X Lion. Lion Internet Recovery lets you start your Mac directly from Apple's Servers.com/service_training/en/063/en/Lion_InstallationRecovery/index. Older Mac Computers If you can't startup from the recovery partition or Apple's servers via Internet Recovery. Apple ID and password If you OS X Lion was purchased from the Mac App Store.3/25/12 service.

Mount the disk image. Not applicable to wired network connections. 2. Startup from an OS X Lion USB thumb drive. Launch the Lion Recovery Disk Assistant. 3.com/kb/DL1433 Network settings are verified. the external recovery drive can only be used with the system that created it. Creating an External Lion Recovery Disk 1.com/service_training/en/063/en/Lion_InstallationRecovery/index. Download the Lion Recovery Disk Assistant application from this KB Article: http://support. new partition on the external drive.info.com/service_training/en/063/en/Lion_InstallationRecovery/index. the Mac must have an existing Recovery HD. The drive must have at least 1GB of free space. 2. Note: Network must be DHCP enabled. service.apple. External Recovery Disk You can also create Lion Recovery on an external hard drive or USB thumb drive that has all of the same capabilities as the built-in Lion Recovery. If the computer shipped with Lion.3/25/12 service.php?page=printer 8/17 . The Lion Recovery Disk Assistant will erase all data on the external drive when creating th Recovery HD.php?page=printer options: 1. If the system was upgraded from Mac OS X v10.apple. Only WPA/WPA2 Wi-Fi networks are supported.apple. Startup from an external storage device that has OS X Lion installed.info. Important Points In order to create an external Lion Recovery using the Lion Recovery Assistant.6 Snow Leopard to Lion. or c Select your preferred Wi-Fi network. You should either backup your data before running the Lion Recovery Disk Assistant. Startup from a Snow Leopard install or restore disc. the external recovery drive c used with other systems that were upgraded from Snow Leopard to Lion. connection is established. 3. Note: Snow Leopard (or older) repair tools and utilities may not work with OS X Lion.

php?page=printer 4.3/25/12 service. Reinstall Mac OS X Set up and install a new copy of Lion.info. 5. Insert an external drive. Lion Internet Recovery will then download and start from a Recovery HD image.com/service_training/en/063/en/Lion_InstallationRecovery/index. Mac OS X Utilities You will then be offered all the same utilities and functions. or to use Safari to browse the Apple Support website. it will not erase the Recovery HD partition service.apple. What happens to Recovery HD if I reformat my drive? If you use Disk Utility to reformat a volume on your hard disk.info. Recovery Utilities After the Recovery HD is finished starting up. 2. Join a wireless network by going to Fi menu in the right corner of the menu bar and entering the network's password (if necessary). Restore From Time Machine Backup Use if you have a backup of your system that you want to restore. 3. or erase your hard drive. Select the drive where you would like to install. Disk Utility Check. 4. you should see a desktop with a Mac OS X menu bar and OS X Utilities" application window. and follow the on screen instructions. Get Help Online Use Safari to browse the Apple Support website.php?page=printer 9/17 . These utilities reside on the recovery partition.apple. The following tools are available from the Mac OS X Utilities window: 1. repair.com/service_training/en/063/en/Lion_InstallationRecovery/index. Connect to the Internet Connect to the Internet using a DHCP-enabled wired or wireless connection to reinstall OS X Lion from Recovery HD.

com/service_training/en/063/en/Lion_InstallationRecovery/index. which would delete the recovery partition in the process. 3.com/service_training/en/063/en/Lion_InstallationRecovery/index. Some reasons may include: Issues occur either during system startup or after startup is complete.info. Terminal Allows the user to interact with the computer through a command line interface.3/25/12 service. Reinstalling OS X Lion Under some circumstances. partition is hidden and not visible to Disk Utility. However. if you select the entire disk in Disk Utility. Unstable or strange system behavior or performance issues. Reinstalling OS X Lion Using Recovery HD service.info. CD DVD.apple. yo Utilities Menu The following utilities can be accessed via the Utilities menu found in the Mac OS X menu bar: 1.php?page=printer 10/17 . User accounts must be associated w Apple ID at initial installation of OS X Lion or by entering their Apple ID in the Users & Groups system preference pane. you may need to reinstall OS X Lion. You can reinstall OS X Lion while keeping your files and user settings intact. Network Utility Provides network information that can aid in troubleshooting network connectivity. Known OS X Lion compatible applications continue to crash despite being reinstalled. Firmware Password Utility Used to set a firmware password to prevent the Mac from starting up from a different hard disk.php?page=printer If you use Disk Utility to reformat a volume on your hard disk.apple. 2. it will not erase the Recovery HD partition erase the entire disk. An Apple ID can reset user passwords OS X Lion allows users to reset their password using their Apple ID.

Click Install.. In the pane where you select a disk. 4.3/25/12 service. 2. Connect to the Internet with a DHCP-enabled network connection.apple. During the Internet Recovery process. (PPPoE authentication and specific proxy servers) are not supported. 2.info. You will need to use the USB thumb drive to reinstall OS X Lion. Note: If a Mac computer's logic board is service or replaced. 3.com/service_training/en/063/en/Lion_InstallationRecovery/index. The server verifies software that is licensed to this computer.php?page=printer 11/17 . Reminder: When FileVault 2 is enabled. select your current OS X disk. you can try redownloading the installer on a compute service. Reinstalling OS X Lion using Installer App If you purchased OS X Lion via the Mac App Store. Select Reinstall Mac OS X Lion and then click continue. The disk appears on the Desktop. If you bought Lion from the Mac App Store. 3. If you installed OS X Lion using the USB thumb drive. hold down Command-R during startup (or hold down Option key to select Recov HD). 2.com/service_training/en/063/en/Lion_InstallationRecovery/index.php?page=printer 1. Restart your Mac. Recovery HD will not appear in the Startup Manager. 4. the time required to download will vary. Click Install. 5. 4. Open the disk and launch "Install Mac OS X Lion". it is important that the technician migr original serial number to the new logic board. choose a network from the Wi-Fi menu in the right corner of the menu bar.info. Instea down Command-R at startup. Lion Recovery requires that DHCP be enabled on your chosen Wi-Fi or Ethernet network. depending on speed of your Internet connection. If you are not using a wired Ethe connection. you will not be able to reinstall OS X Lio Lion Recovery. you will be prompted to enter the Apple ID and passwo used to purchase Lion.apple. If the server is unable to verify license for OS X Lion. 5. Reinstalling OS X Lion using USB Thumb Drive 1. The OS X Lion download is about 4 GB large. your computer's serial number is transmitted to Apple's Reco server. A "Mac OS X Utilities" application window should appear. Insert the OS X Lion USB Thumb Drive into one of the USB ports on your Mac. it cannot be reinstalled using Lion Internet Recovery. 3. Important Notes 1. 6.

The button to the right of the Install Mac OS X Lion item should change to "Install" allowing you to download Lion. Follow s the order indicated below to resolve the issue.apple.info.php?page=printer running OS X Lion.) to reinstall applications. Note: If the button to the right of Mac OS X Lion item continues to read as "Installed".apple. DVD. Symptoms and Fixes Here are common problems with OS X Lion Installation and Lion Recovery as reported by users.com/service_training/en/063/en/Lion_InstallationRecovery/index. Locate and launch the installer to reinstall OS X Lion. Symptom #1: Can't find OS X Lion installer application Symptom #2: Startup volume cannot be selected as the installation destination Symptom #3: Installer reports "This disk cannot be used to start up your computer" Symptom #4: Installer reports "Some features of Mac OS X Lion are not supported for the disk (volum name)" appears during installation Symptom #5: Can't install OS X Lion onto an external hard drive Symptom #6: After installation. 1.com/service_training/en/063/en/Lion_InstallationRecovery/index.info. 2. 3. Press and hold the Option key while you click the Purchases tab. etc. You may be asked to ent Apple ID and password you initially used to download the app. they may be redownloaded as long as the app is still available. How do I reinstall my applications? Use the original media provided (CD. reinstall OS X Lion using anoth method. use Spotlight to s for "Install Mac OS X Lion" on your computer. If this is still unsuccessful. For applications purchased fro Mac App Store.3/25/12 service. folder named "Incompatible Software" appears Symptom #7: Prohibitory signs appear over certain applications Symptom #8: Internet Recovery unable to connect to Wi-Fi Network Symptom #9: Unable to start from Recovery HD Back to top Symptom #1: Can't find OS X Lion installer application Summary service. 4. Launch the Mac App Store.php?page=printer 12/17 .

the ins can't be found. Click Apply.info. Restart your Mac from your usual startup disk. Click and drag the resize corner of your intended install partition to make the size slightly smaller least 128MB less). quit Disk Utility and install OS X Lion. use Spotlight to search for "Install Mac OS X Lion" on your computer.com/service_training/en/063/en/Lion_InstallationRecovery/index. After installing the OS X Lion upgrade. If you cannot. Press and hold the Option key while you click the Purchases tab.apple. 6. To redownload the installer on a computer running OS X Lion: 1.info. Back to top Symptom #3: Installer reports "This disk cannot be used to start up your computer" Summary Lion Installer reports that "this disk can not be used to startup your computer". Resolution If possible. 8. 2. back up and reformat the target disk before installing. Restart your Mac from your usual startup disk.3/25/12 service. Resolution If possible. you can use Disk Utility to resize the partition back to i original size by dragging the resize corner to make the partition as large as it was before.php?page=printer User purchased OS X Lion upgrade via the Mac App Store. back up and reformat the target disk before installing. Open Disk Utility. located in /Applications/Utilities/. 3. 7. 2. try the following steps resize the partition which you wish to install OS X Lion on: 1. Resolution The installer may have been removed after first successful login to OS X Lion. This usually starts with a number representing the total size of the disk.apple. Click the Partition tab. When the partition resizing is complete. Don't make it as small as or smalle the blue portion. 5. If the button to the right of the Install Mac OS X Lion item doesn't change to "Install" and allow you to download Lion. Select the disk where the volume you intend to upgrade resides. If you cannot. Back to top Symptom #2: Startup volume cannot be selected as the installation destination Summary OS X Lion installer will not let user choose their startup volume as the installation destination. try the following steps resize the partition which you wish to install OS X Lion on: 1. 4. Mac App Store's purchases page will show OS X Lion as being "Installed".com/service_training/en/063/en/Lion_InstallationRecovery/index. any attempts to download will be disallowed when viewed from a computer running OS X Lion. service. As a result. After the OS X Lion installation is complete.php?page=printer 13/17 . The blue portion represents used data space.

3/25/12 service. Don't make it as small as or smaller than the blue po 6. Erase hard disk Make a full backup of your hard disk and all of its data (including your Boot Camp partition. When the partition resizing is complete. 7.com/service_training/en/063/en/Lion_InstallationRecovery/index. service. After the OS X Lion installation is complete. Resolution The OS X installer must be installed on a drive that uses the GUID partition table scheme. Usually. 3.info. In addition. If the hard drive uses the GUID partition table scheme but contains a Time Machine backup. Back to top Symptom #5: Can't install OS X Lion onto an external hard drive Summary User is unable to install OS X Lion onto an external hard drive. 2. 5. then erase your hard disk and create a single Mac OS Extend (Journaled) partition. or the configuration that Boot Camp Assistant created was manually m You have two options to resolve the problem: 1. Click Apply. Skip the Recovery HD installation. You won't have the on-disk utilities for dis and setting a firmware password nor can you use FileVault disk encryption to secure your data. Open Disk Utility. bootable OS X Lion hard drive with a Recovery HD. Click the Partition tab. 8. it contain a Time Machine backup. quit Disk Utility and install OS X Lion. OS X Lion may display the message: "Some features of Mac OS X Lion are not suppo the disk (volume name). which normally backed up by Time Machine). th message appears in one of two scenarios: The disk you are installing Lion on is a RAID volume The disk has a non-standard Boot Camp partition setup. Ins install and create an external. you can use Disk Utility to resize the partition back to i original size by dragging the resize corner to make the partition as large as it was before." Resolution This message means the installer cannot create the Recovery HD partition on your hard disk. Recovery HD is not needed to install and run OS X Lion. Click and drag the resize corner of your intended install partition to make the size slightly smaller least 128MB less).apple.php?page=printer 2. 4.com/service_training/en/063/en/Lion_InstallationRecovery/index. located in /Applications/Utilities/.apple. Reinstall OS X Lion. The blue portion represents used data space. Select the disk where the volume you intend to upgrade resides.php?page=printer 14/17 . This usually starts with a number representing the total size of the disk. where further partitioning was performed a running Boot Camp Assistant. Back to top Symptom #4: Installer reports: "Some features of Mac OS X Lion are not suppo for the disk (volume name)" appears during installation Summary During installation.info. move th backup to another hard drive then try installing OS X Lion.

In the format field. 5. Launch the Install Mac OS X Lion installer.apple. Backup your data. from the /Applications/Utilities folder. Enter a name for the drive in the Name field. 10.7) on another. 12. Back to top Symptom #7: Prohibitory signs appear over certain applications Summary Application is installed after installation of OS X Lion.6) on one partition and OS X Li (10. 3. choose Quit Disk Utility from the Disk Utility menu.info. After the reformatting process is finished. Creating a dual boot configuration with Mac OS X Snow Leopard (10. Back to top Symptom #6: After Installation.info. Select "1 Partition" from the Partition Layout pop-up menu. Click the GUID Partition Table radio button. Upgrading to a newer version of the application (if available) or 2. Click the attached storage device where it indicates its size in GB. 13.php?page=printer If the hard drive does not use the GUID partition table scheme follow these steps: (If it contains a Time Machine backup. a folder appears on the hard disk named "Incompatible Software". then click OK. Verify that you wish to erase and reformat the selected drive by clicking Partition. Launch Disk Utility. move the backup to another hard drive) 1. Upgrading to a newer version of the application (if available) service. select Mac OS Extended (Journaled). 8.com/service_training/en/063/en/Lion_InstallationRecovery/index. 4. 2. Users who wish to run these older applications should consider: 1. Resolution The OS X Lion installer moved PowerPC applications to this folder as they are not supported by OS X Lio Users who wish to run these older applications should consider: 1. 11.3/25/12 service. Click Options.com/service_training/en/063/en/Lion_InstallationRecovery/index. 6. and a prohibitory sign appear over the application Resolution A prohibitory sign over an application indicates that that it is a PowerPC application. 7. Do not select more than one partition. Click Apply.apple. PowerPC applicatio not supported by OS X Lion.php?page=printer 15/17 . Click the Partition tab. folder named "Incompatible Software" appears Summary After installation. 9.

php?page=printer 1. Restart and try again.3/25/12 service. Creating a dual boot configuration with Mac OS X Snow Leopard (10.php?page=printer 16/17 . 3. Check that the Wi-Fi network you are trying to connect to is WPA/WPA2. Back to top Symptom #9: Unable to start from Recovery HD Summary User holds down Command-R to start from Recovery HD. Resolution It is possible that the user failed to hold Command-R early enough. 2. 3. here is a troubleshooting scenario involving co presented in this course.apple. Scenario: "I can't install OX Lion onto my external hard drive.apple. 2. instead sees login window or desktop. Back to top Symptom #8: Internet Recovery unable to connect to Wi-Fi Network Summary Internet Recovery will not connect to Wi-Fi network.info. Upgrading to a newer version of the application (if available) or 2. consider holding down the Option key at startup to access Startup Manager.6) on one partition and OS X Li (10. Select Recovery HD. Resolution 1. Check that the Wi-Fi network is DHCP enabled. 1. consider using a wired Ethernet network connection.com/service_training/en/063/en/Lion_InstallationRecovery/index.com/service_training/en/063/en/Lion_InstallationRecovery/index. If no Wi-Fi networks meet these criteria.7) on another." A customer reports that she is unable unable to install OS X Lion onto her external hard drive. Back to top Troubleshooting Practice Taken from the experiences of Apple service personnel. What procedures should you follow? Click here to view answer Steps service. If it fails again.info.

php?page=printer 17/17 . Learning Resources Finding your Mac OS X version and build information (HT1633) How to use Migration Assistant to transfer files from another Mac (HT4413) Mac App Store: Frequently Asked Questions (FAQ) (HT4461) OS X Lion: About Lion Recovery (HT4718) OS X Lion: About Windows Migration Assistant (HT4796) OS X Lion: Apple ID can be used to reset your user account password (HT4798) OS X Lion: Installer reports "This disk cannot be used to start up your computer" (TS3926) OS X Lion: "Some features of Mac OS X Lion are not supported for the disk (volume name)" appears d installation (HT4649) OS X Lion .Technical Specifications (SP629) service. Click the GUID Partition Table radio button.info.php?page=printer 1. Launch Disk Utility.info. Install OS X Lion.com/service_training/en/063/en/Lion_InstallationRecovery/index. 6. Click the attached storage device where it indicates it's size in GB. 7.apple. 10. Do not select more than one partition. from the /Applications/Utilities folder. Select "1 Partition" from the Partition Layout pop-up menu. 9. 5. 2. In the format field.com/service_training/en/063/en/Lion_InstallationRecovery/index. Quit Disk Utility. 4. Backup data on the external hard drive. then click OK. 8. Click the Partition tab. 3.apple.3/25/12 service. Click Options. select Mac OS Extended (Journaled).