You are on page 1of 20

S e p t e m b e r 2 012

BURRIS GAZETTE
O U R DISC I P LI N E: M A K E I T H A PPE N | O U R FOCUS: G E T IT RIG H T | OUR COM M IT M ENT: I AM B U RRIS

Burris IT Supports The Fresh Market Startup in New Castle


In August 2012, our New Castle location welcomed a new customer - The Fresh Market! Over the years, the Burris Team has successfully launched several new start-up warehouses. New Castle is no exception! This time, our Team faced a unique challenge: adding a new dry dock warehouse while transitioning the current freezer to suit the needs of TFM. With a short timeline and a big goal, the Burris IT team went to work to make the success of Burris New Castle a reality. So, how did Burris IT accomplish this goal while still handling their regular responsibilities to our other locations? Good old-fashioned hard work, dedication, and teamwork. In the weeks leading up to the start of shipping, the Burris IT Team created a support center in New Castle with all the necessary resources and equipment to offer aroundthe-clock support. At any given time, there were at least 5, or as many as 14, IT people on-site in New Castle. Jennifer Gallagher, who helped in the dry dock warehouse, said, It was a wonderful experience to see the Burris Team come together for another successful startup. The dedicated IT Team set up equipment, trained Team Members, and improved the operational systems to ensure Burris New Castle had all the necessary tools to offer WOW service to TFM right from the start. Each member of the Support Team took turns working a week or more in New Castle. Ed Krupka, the President of Burris IT, commended their efforts by saying, If there were lights on and an NC Team Member was there, so was someone from our IT Team. I feel extremely blessed to have the team we have. I am very proud of them. In addition to Support, IT Team Members from the Software, Infrastructure, Development, and Business Analyst teams worked each day of the week throughout July and August. Kent Garthwaite, a Burris IT Business Analyst, was one of the Team Members in New Castle this summer. He explained the mission of the IT Team when he said, The Team Members in the warehouses and offices of all Burris locations are our customers. It is our job to give them the resources they need to be successful in supporting the customer. With the help of Burris IT, the great team of both veteran and new Burris Team Members is ready to Make it Happen for The Fresh Market! Written by Sarah B. Lauzen | Communications Strategist

From Team Members Perspective By Ron Hervi, New Castles, Human Resources Manager

e have been preparing for months. Every detail was planned in advance. Our buildings were updated, racked and cleaned. Our team members trained in Atlanta and Elkton. Our drivers completed training delivery routes for our sister facilities in Atlanta, Elkton, and Harrington. Product started arriving on

our docks. Every team member was ready. Our CDL-A drivers were ready to deliver. We even did a practice run on August 11, 2012! On March 26, 2012, New Castle PRW had 16 team members. By August 12, 2012, the New Castle Distribution Center had over 110 Team

Members and lots of resource experts in the facility to ensure we were ready to service The Fresh Market. With only a few delays, The Fresh Market started receiving product shipped directly from Burris New Castle. (read more on page 8)

BURRIS CEO
It is hard to believe that we are already rolling into the 2012 Holiday Season! Our Burris Logistics Family is now at 1,800 Team Members and growing. We have been truly blessed as a company to have so many dedicated and talented people throughout our 16 locations, and to have the opportunity to do business with such great Customers. In August, I got a chance to spend quite a bit of time in our New Castle operation as they began the distribution to The Fresh Marketwhat a great week! I could not have been more pleased with the Teamwork and the Make It Happen attitude that was displayed. Not only did I get to see several departments pulling together to get a new startup off the ground, but I got to see a supervisory team that was all promoted from within Burris!...Team Members like Brian Kiliany BK, Corey Smith, Mike Downes, Chris Robbins, Herman Littleton. Jim Bertuola, you assembled a great team many who I have failed to mention above, but were critical to the success of this operation. I am very pleased with the progress that is being made throughout the company. A few examples We continue to make great progress with HPWP (led by Laura McCann). Well over 200 of our leaders have attended this weeklong
2 | MAKE I T HA P P E N

Letter from

training, which is designed to help us all communicate and work together more effectively to continue our journey of making Burris a truly great place to work while at the same time being highly productive! Our goal is not to be the biggestwe couldnt care less about thatour goal is to be the best at what we do! The Custom group has started their Burris Process Excellence initiative (led by Chris Turk), designed to create consistent best practices throughout all Custom facilities. Not only has the PRW+ group exceeded an overall facility occupancy of over 90%, but they have done it without having a single lost-time accident in over a year! Honor Foods continues to increase sales and has made several strong additions to their leadership team to position this division to grow. The Freight Management group just last month brokered over 250 loads in one weeka new record! I also wanted to mention how absolutely incredible Orlandos engine room looked on my last visit to that facilitygreat job Scott Giacobbe and Team!

WHATS NEW IN 2012

ver the next several months, you will see some significant changes to our Human Resource Information Systems. We have partnered with Cornerstone On Demand to provide our team members with a way to manage your career with Burris Logistics. Cornerstone On Demand has a recruiting component to allow applicants to apply online, a performance management component to allow all team members to have access to their goals and performance appraisals from any computer, a learning management component to have a catalog of courses that team members may take to further their career with Burris, and a succession planning component to help us track our team members to grow our own leaders. This is an exciting project and we will be providing you with more information as we begin the implementation process. Laura McCann, SPHR Director of Team Member Relations

Donnan R. (Donnie) Burris | CEO

BURRIS LOGISTICS

Fan the Fire: HPWP


August 19 through August 24, 2012 was a hectic week for 24 of our Burris team members. They attended HPWP Leadership class in Annapolis, MD. It was an exciting week and everyone left with a commitment to continue to Fan the Fire. Our next HPWP project is to have Sue Bingham and Gloria St. Martin-Lowry conduct a train-the-trainer for High Performance Coaching and Counseling. These classes were held in Milford the week of September 5th. With HPWP, Laura McCann and Chris Turk, Vice President of Process Engineering, have begun working together to link HPWP

Continues to Grow
with the Burris Process Excellence initiative to focus on continuous improvement in how we do business. In January we are planning to have a train-the-trainer class for Hiring Team trainers. If anyone is interested in being a trainer to help institute hiring teams in your facility, please notify Laura McCann. Laura McCann, SPHR | Director of Team Member Relations lmccann@burrislogistics.com D: 302.839.5202 | | C: 302.354.4077 Front row seated: Tyrell Drumgo, Jennifer Maloney, Dawn Carmichael, Karen Kappra, Glenda Pearson, Steve Tuttle Second Row: John Shepherd, Sr., Nelson Flores, Joe Windfelder, Stanford Ricks, John Anthony, Mark Ortlauf, Jeff Roberts, Lloyd Keys Third Row: Zachary Sharrow, Ramon Delgado, Walt Passwaters, Alan Pierce Back Row: Ludec Sebak, Jarrod Johns, Chris Turk, Patrick Farley, Christopher Lindgren Not Pictured: William Wright

The Risky Business team is demonstrating the value of hiring teams. (Chris was not hired.....)

HPWP Jeopardy Coaching

J Demonstrating High Performance Coaching Patrick Farley getting the job done in an HPWP environment

Who remembers Tell - Tell - Show Show?

High-Performance Workplace KEY PRINCIPLES


Mark Ortlauf (light blue shirt), Steve Tuttle (white shirt) & Dawn Carmichael trying to make John Anthony (striped shirt) go to work....

Positive Assumptions about People Identification and Elimination of Negatives Open, Two-Way, Adult-to-Adult Communication Employee Involvement and Empowerment Mutual Trust and Respect Training Competitive Wages and Benefits High Expectations

FAN THE FIRE

G E T IT RIGHT | 3

BURRIS SPEC
BURRIS LOGISTICS LAKELAND WAREHOUSE RECEIVES SUNSHINE STATE SAFETY RECOGNITION AWARD
07/06/2012 Burris Logistics Lakeland warehouse recently received a Sunshine State Safety Recognition Award from USF SafetyFlorida. This is the facilitys first award. The 118,000-square-foot, temperaturecontrolled warehouse is part of a network of 13 facilities located throughout the East that service the food industry. The family-owned and operated company is based in Delaware and has been in business for 87 years. Safety and health is a top priority for Burris Lakeland warehouse. For the last three years, it has not incurred a single recordable injury. Its commitment to safety is shared not only by management but by its employees as well. A safety committee meets monthly and performs regular safety inspections. Furthermore, the committee ensures employees are properly trained, outfitted with personal protective equipment (PPE), and can provide feedback through a safety suggestion form. The hazards associated with operating a large warehouse are numerous. From exposure to cold temperatures and being struck by a forklift to slips, trips and falls and lock-out/tag-out, Burris management takes great care to ensure the safety of all its employees. The company handles this successfully through teamwork and dedication to its employees. USF SafetyFloridas David Ashman started consulting with the Lakeland facility in December. He says he immediately noticed managements involvement in the entire safety process and their concern for the safety and well-being of their employees. They truly care about their employees and maintaining a safe work environment, adds Ashman. USF SafetyFlorida gives its Sunshine State Safety Recognition Award to Florida small businesses that demonstrate a commitment to exemplary workplace safety and health efforts. To earn the award companies must receive an onsite consultation; correct any hazards, if found; and involve employees in the companys safety and health efforts. To learn more about USF SafetyFlorida and the importance of workplace safety and health, visit www.usfsafetyflorida.

SF SafetyFloridas David Ashman (right) presents the USF SafetyFlorida Sunshine State Safety Recognition Award to Burris Logistics Jim Nestle (left) and Doug Lillie (center). The company received the award in June.

UDAIRY CREAMERY
The UDairy Creamery had a booth in the Delaware Building where it sold ice cream from noon-8 p.m. daily. The UDairy Creamery and the College of Agriculture and Natural Resources extended a special thanks to Burris Logistics in Harrington for making it possible to have UDairy ice cream at the State Fair by providing transportation and storage at its facility.
4 | MAKE I T HA P P E N

1st Annual Ice Cream Social


HONOR FOODS SOCIAL COMMITTEE hosted their first annual Ice Cream Social. Everyone enjoyed the social with 30 different flavors of ice cream and plenty of toppings. Thank you to all our team members for their hard work and dedication every day!

BURRIS LOGISTICS

IAL EVENTS
DRIVING CHAMPIONSHIP BURRIS - HARRINGTON
We would like to recognize 2 of our drivers who competed in the Truck Driving Championship on May 12, 2012. Mike Hennelly finished 3rd on his first time ever competing. Arthur (Artie) Bunting finished in 1st place and represented Burris and the State of Delaware at the nationals in Minneapolis, Minnesota in Mid-August. Both of these men were in the 5-axle van class and did an outstanding job.
Thelma Legates celebrated her 15-year anniversary on July 15. Thelma has been in several departments and worn many different hats over the past 15 years. For the past four years she has handled all collection efforts for the BJs and TFM accounts along with billing for the Harrington facility. Pictured: Thelma Legates (L) and Rachael Keys (R) Angela Tranchina celebrated her 5-year anniversary on Aug 20. Angela handles all Accounts Receivables for Burris Logistics - handles all inbound cash applications and interfaces all the different billing done throughout the company into our accounting software. Pictured: Angela Tranchina (L) and Rachael Keys (R)

On Saturday September 22nd Burris sponsored a team for the Delaware MS Bike to the Bay. Wayne Romanczuk (CFO), Ed Krupka (CIO), Lauren Thomas (IT), and Kim Marks (friend of Laurens) did the 75-mile bike ride from Del Tech to Dewey Beach. Donnie Burris (CEO), Drew Bowman (IT), and Rob McCarthy (IT) completed the 49-mile ride from Lake Forest High School to Dewey Beach. Shawna Alexander (Finance) drove the support vehicle and took pictures. Collectively they raised over $1750 for the fight against MS. Way to go team!

G E T IT RIGHT | 5

CUSTOM
Burris Custom Retail Distribution focuses on providing customized services and solutions for food retailers. These services include purchasing, warehousing, delivery, and more. The teamwork-based approach to customer service involves several departments and the dedication of approximately 1,500 Burris team members serving customers in 29 states with accurate and timely deliveries. Work teams from purchasing, receiving, inventory control, shipping, maintenance, transportation, security, customer service, information technology, human resources, finance, and accounting all contribute to make it happen. The Burris facilities serving these customers include Atlanta, Elkton, Federalsburg, Harrington, New Castle, Orlando, and Rocky Hill. These facilities can receive and ship over 1,700,000 cases, rack up over 600,000 tractor-trailer miles, and make over 2,000 on time deliveries in a week. Success is ultimately determined by customer satisfaction. Retailers today face a very demanding and competitive business environment. Shoppers want more variety, better selection, more fresh foods, and lower prices. Responding to the needs of our customers and their customers sets us apart. Going the extra mile, fulfilling the special request, getting the add-on loaded, and that special delivery there on time sets us apart. Recently a video was made to help share the Burris Custom Retail Distribution story with the retail industry. The video can be seen at: http://www.burrislogistics.com/Solutions/Custom-RetailDistribution John Haggerty | Vice President Business Development
C U S T O M R E T A I L D I S T R I B U T I O N

Enjoy all the benefits of self-distribution

with none of the headaches.


Some of Americas most well-known retailers outsource the procurement, warehousing and transportation of their products to Burris Logistics so that they can focus on what they do best: Choosing the right products, building a competitive brand and creating a great customer experience. Burris offers you: Higher margins More control Advanced technology True partnership Exceptional service One invoice to pay

So do what you do bestand outsource the rest. Contact us to find out why these leading retailers choose to partner with us. www.BurrisLogistics.com 800-805-8135
Trend-setting logistics. Deep-rooted values.

Scan here to watch a short video about Burris.

2008 Rocky Hill, CT 1999 New Castle, DE


6 | MAKE I T HA P P E N

2007 Atlanta, GA 1988 Federalsburg, MD

2004 Elkton, MD 1973 Harrington, DE

2001 Orlando, FL

C U S T O M R E TA I L D I S T R I B U T I O N

Orlando Celebrates
Yesterday was Burris Orlandos 1 1-year anniversary! Tiffany from Burris Orlando says, We started shipping on 9-1 1-01, just 20 weeks and 2 days after breaking ground! We celebrated today with a visit from Donnie (CEO of Burris Logistics), lunch, t-shirts, and a few fun contests for employees. Congratulations Burris Orlando!
GREAT LUNCH ENJOYED BY ALL AT FEDERALSBURG IN HONOR OF LESLIES 25 YEARS! Just to let you know we have another 25-year person at Burris Federalsburg. Leslie Pyfer, transp director, will celebrate 25 years on July 25th. Another interesting fact is that in the Federalsburg office, there are 4 of us that have been with Burris over 25 years; Leslie will make 5 and she is the baby! We have Ed Givens, Lynn Morean, Sheila Richardson, Kathy Jones and now Leslie!

Wayne Mucha, Rocky Hill, Driver of the Year

I (Tiffany Gates) just wanted to take a few minutes to brag about Derrick. While he was visiting Orlando, we were sending a group of our team members to Daily Bread to serve lunch to the homeless. This is a program that we offer our team on a monthly basis, but were short on members that particular day. Derrick volunteered to go and did an amazing job! Thanks for your help!

ROCKY HILL, Conn. (WTNH) -- More than two dozen trucks will bring tons of donated food to a warehouse today, and eventually help feed the hungry. Its called the Convoy of Caring. The trucks will be filled with $21 million worth of donated food. Charlie Agganis, Rob Hayes, and our driver Wayne Albert attended. The YouTube video has our truck right in the background during the newscast. Check it out!
Tuesday, 25 Sep 2012

http://www.wtnh.com/dpp/news/connecticut/convoy-ofcaring-brings-donated-food
G E T IT RIGHT | 7

NEW CASTLE
Makes It Happen!
Seeing our facility evolve from a small customer base to a large, fast paced distribution center has been an exciting and challenging opportunity for all of us, according to Jennifer Willey, Customer Service Representative, a long-term Burris team member. Anna May Ottinger, Human Resources Assistant, who started with Burris in April 2012, works hard to ensure that our Team Members receive caring, supportive and confidential service. Anna May said, This was my second distribution center startup and the energy at Burris has been phenomenal. According to Fernando Tatem, CDL-A driver, This is also my second start-up operation. Like any startup, bumps and bruises occur, but as we gel, the operation becomes tighter and more efficient. Im glad to be a part of our success here. Kelly Blackburn, Office Manager, has seen our facility go through a metamorphosis over the past few months. Kelly says, We all came together to become one big team, which made our grand opening a huge success. Jim Bertuola (not pictured), our General Manager, has been instrumental in ensuring that our team members have the opportunity to work in a productive, family and team-oriented environment. He knows that our customer, The Fresh Market, will receive top quality service from us. Barry Worthy, Selector, said it all We do it as a team!

HARRINGTON EMPLOYEE OF THE MONTH

JAN - Charles Browne (L) | Steve Palmer (EOTM) FEB - Mike Graham(L) (EOTM) | Bill Adkins MARCH - Bill Adkins (L) | Joe Gott (EOTM) APRIL - Bill Adkins (L) | David Legates, Sr. (EOTM) MAY - Ed Melvin (L) | Kenny Turner (EOTM) JUNE - Charles Browne(L) | John Smith (EOTM) JULY - Doug Phillips (L) (EOTM)| Doug Kemp AUG - David Legates, Sr. (L) (EOTM) | Bill Adkins

8 | MAKE I T HA P P E N

C U S T O M R E TA I L D I S T R I B U T I O N

ON MAY 6, 2012

FAREWELL TO LARRY & RICHARD

We had a BBQ at the Harrington facility to say good-bye and good luck to two members that have been a permanent structure at this facility for many years, Larry Passwaters with 36 years of service and Richard Clark with 38 years of service. After all these years it was truly a difficult good-bye for all of us here in Harrington. Larry and Richard will always be remembered by everyone that had the pleasure of working with or for them. We have all been touched by both of these incredible men. We wish both of you the best of luck and you will truly be missed!

CELEBRATING YEARS OF SERVICE

(1st row left) Kenny Turner\Celebrates 25 years (1st row middle) Terry Holt\Celebrates 20 years (1st row right) Bob Austin\Celebrates 10 years (2nd row left) Robert Mann\Celebrates 10 years (2nd row middle) Barry Kellam\Celebrates 5 years (2nd row right) Nathan Butcher\Celebrates 5 years

G E T IT RIGHT | 9

PRW PLUS

LAKELANDC
Greg Carroll

elebrates

b irthdays

Tim Simmons

Cindy Hazzard

William Griffith

Tonia Sikes

Scott Shirah

Jim Nestle

Brad Edwards

Timothy Preston

Alicia Bowers

Chester Miller

David Felder

Michael Davidson

Randall Browning

Paul Thomas

10 | M A KE I T HA PPE N

PRW PLUS

Lyndhurst Shatters Record


On January 24th, 2012, the Lyndhurst facility shattered its own lost time injury record of eight hundred and one days!
On January 24th, 2012, the Lyndhurst facility shattered its own lost time injury record of eight hundred and one days! This was a tremendous feat, and would not have been possible without the diligence and dedication of each team member. As with all operational and maintenance tasks, safety must include individual and team efforts in order to be successful. We must be accountable for our actions and their results, and we must expect the same from our team mates. Moving the dial forward one day at a time is much more than keeping the numerical streak alive . . . it is about keeping our people injury-free and alive. When we come in that front gate each and every work day, we expect to go back out that gate at the end of our shift in the same condition in which we arrived. Every team member at Lyndhurst does his or her part to ensure that this happens. To commemorate this milestone feat, the management team held a barbeque cookout for each shift, and each team member was given a fleece Burris jacket. A large banner acknowledging the feat was hung in the warehouse, and a smaller version was placed in the visitor waiting area (see banner above). Every Lyndhurst team member should be proud of this accomplishment and what it symbolizes, and as a TEAM we need to keep moving that dial forward one work day at a time. Congratulations to All Bill Weeks, Burris Logistics, Safety & Compliance Manager

Is it ready yet?

Thank YOU For Making It Happen!

Patriot Wall
We would like to thank Hope Cousins, (CSR), Rosalind Harris, (Inventory Control)
WAYNESBORO MINOR LEAGUE ALL STARS. The team is made up of 9-10 years olds. Alex Whitesell (warehouse supervisor) is the head coach. Tyler and Hunter Whitesell (sons of Alex and Melissa (Inventory manager) are on this team. Burris Logistics sponsor this team. I AM Burris

and Judy Brown (Office Manager) for their time and effort put forth to create the Patriot Wall. We would like to extend a big thank you to the service men and women who give so much to serve our country and protect our country. Also we thank their families for the sacrifices they make for us.

THE FLAG IN THE SHADOW BOX WAS FLOWN OVER THE CAPITOL BUILDING IN HONOR OF BURRIS LOGISTICS PATRIOT WALL
G E T IT RIGHT | 11

PRW PLUS

Jacksonville STUFFS THE BUS!


HTTP://WWW.FIRSTCOASTNEWS.COM/LIFE/ COMMUNITY/STUFFTHEBUS/DEFAULT.ASPX
We raised over $350.00 in school supplies including 6 backpacks. George Thompkins (L) and Adam Riggs (R) both were kind enough to allow us to take pictures...while we had many others that were camera shy.

PERFECT ATTENDANCE

Haines City
GREG ROSS CONGRATULATES BILL ENGLISH, CARLOS SEALEY, JIMBO GRAHAM, RED FARMER, AND TORRAIN BENTON.

JACKSONVILLE RECOGNIZES TEAM MEMBERS WITH 10+YEARS OF SERVICE: Steve Sadler 14yrs, Marvin White 14yrs, Mack Aurand 13yrs, Larry Kimmel 13yrs Billy Finn 12yrs, and Elizabeth Hagood 11yrs.

High-Performance Workplace KEY PRINCIPLES


Positive Assumptions about People Identification and Elimination of Negatives Open, Two-Way, Adult-to-Adult Communication Employee Involvement and Empowerment Mutual Trust and Respect Training Competitive Wages and Benefits High Expectations

FAN THE FIRE

12 | MAKE I T HA P P E N

BURRIS LOGISTICS

BURRIS & YOUPARTNERS IN HEALTH CARE AND HEALTH COSTS


Burris Benefit Plans are an important part of your compensation as a Burris Team Member. We understand how important these Plans are to you and your family. We at Burris strive to offer you very competitive Plans at a reasonable cost in spite of continually rising benefit costs. We are proud of our Plans. We review our Benefit Plans continuously to add valuable new features and assure that the costs are reasonable. As part of our review we measure ourselves against companies nationwide to see how we compare. Our deductibles, copayments, out of pocket maximums and team member contributions meet or are lower than the averages in the Kaiser Employer Health Benefits Survey that we use to compare our Plans to other companies. We are proud to announce that 2013 Team Member contributions will increase approximately 2.5% as compared with the nationwide

average increase of 9% (Mercer 2012 Survey). Burris continues to offer the best coverage at the lowest possible cost to Team Members. We offer two BCBS PPO plans. You should compare these and determine which is best for you and your family. Burris takes our Team Members health seriously; therefore we always seek ways to improve our Wellness Program. The Wellness Program is designed to help you achieve and maintain excellent health. We are trying to make this process as user friendly as possible. In 2013 we will be implementing a new and improved Wellness Program! Are you ready?? This one will not require an online Health Assessment! We will continue to provide on-site biometric testing and Wellness rewards. There will be more details to come. Open Enrollment for 2013 is right around the corner. During October you will have the opportunity to attend presentations and review and enroll in all of the benefit Plans Burris offers. It is also during this time that you will have the opportunity to enroll in a medical plan if you have previously waived coverage, change your coverage selection (if desired) and enroll eligible dependents not previously enrolled. The open enrollment period allows you the opportunity to choose your benefits and make

any changes youd like. The time you spend reviewing and filling out the information is time well spent. Once completed, youre all set for the year! Youve taken care of a lot of important items: Health Care, Dental, Vision & Life and Disability Insurances. You also have a great support system in your local and Corporate Human Resource Professionals, who are knowledgeable and stand ready to help you. When you turn in your forms, you can have peace of mind knowing youve made the best choices for you and your family for 2013. We are all very fortunate to work for Burris and be a part of this great organization. We all look forward to a prosperous and healthful 2013! Burris has us covered with a great benefit package. Please take advantage of the excellent Plans being offered. Watch for your Open Enrollment dates that will be taking place in your facility. Barbara L. Smith Burris Logistics, Human Resource Assistant

G E T IT RIGHT | 13

Peer to Peer Recognition Program


for excellence in customer service and Teamwork/ Collaboration.

WHATS UP AT HONOR?
Honor Foods has put in place a peer to peer recognition program. Peers nominate other peers for achievement of exceptional performance in any of the 7 core accountabilities. The SLT team reviews the nominations and nominators present their nominee with an award at the monthly business update meeting. A business update meeting took place on Wednesday, July 18, 2012. The following team members were nominated and received awards. Walt Tullis(R) nominated Dave Pomroy(L), for excellent customer service.
Paul Diaz nominated Greg Cyganiewicz for excellent teamwork/collaboration and productivity. Greg regularly puts in hours above and beyond to achieve objectives and do what is best for the interest of Honor Foods. Greg in fact has come in many times after hours and when we are closed to load and unload trucks by himself. Greg is committed to excellence and his unselfish actions greatly benefit Honor Foods.

Frank Wills (R) also nominated Rory Killeen(L) for Teamwork/ Collaboration and Spirit Award. Steve Hart(R) nominated Mike Fishkron(L) for his productivity. John Shepherd and Tony Lapergola(L) nominated Rafael Green(R) for Teamwork/Collaboration and productivity. THE WAREHOUSE RECOGNIZED RAFAEL GREEN AND MIKE FISHKRON FOR THEIR OUTSTANDING CONTRIBUTIONS. From right to left: Steve Hart; Rafael Green; Mike Fishkron; Tony Lapergola and Walt Tullis OUR OUTSTANDING TEAM MEMBERS RECOGNIZED FOR GOING ABOVE AND BEYOND ON A DAILY BASIS
From left to right : Rafael Green; Ronnie Bortnick; Rory Killeen; Dave Pomroy; Mark Mumbauer; Mike Fishkron; Jay Roman

From right to left: John McVay, Ann Polites, and Rick DEgidio. Cooking on a HOT Friday afternoon.

1st Annual Company Picnic


The Honor Foods social committee, held its first company picnic on August 3, 2012. There was plenty of food and fun. All team members enjoyed a hot fun Friday. We had team members throughout the company pulling together to help this event become successful. All food left over was donated to the homeless shelter and the womens shelter.

Dawn Carmichael(R) nominated Ronnie Bortnick(L) for the Spirit Award. Joe Adams(R) nominated Mark Mumbauer(L) for excellence in teamwork/ collaboration. Frank Willis(R) nominated Jay Roman(L)
14 | M A KE I T HA PPE N

From right to left: Dawn Carmichael, Crystal Boyland and Karen Kappra taking time out of cooking to set up.

REDISTRIBUTION

Team Members recognized

for their outstanding customer service and teamwork to the company on Friday, August 17 , 2012 at the business update meeting.

Chris Neris, receiving his award from his nominator Steve Hart. Chris Neris was nominated by Steve Hart, for his teamwork and collaboration. Steve stated that this team member continues to help out in the warehouse wherever help is needed, without being asked to do it. He always completes his scheduled duties and then helps out in other areas during the course of his shift. He always keeps up with his job duties but always does more than asked. Thank you Chris for your hard work!

David Price receiving his award from Greg Nottis, who stepped in for Jesse Roman who was not able to attend the meeting. David Price was nominated by Jesse Roman for his teamwork and collaboration. Jesse states that David is a very hard and dedicated worker. He always goes above and beyond what is expected of him. He is truly a team player; hes always is willing to give fellow team members a helping hand. Jesse has worked with David for 20 plus years and hes always been this way. Its truly a pleasure to have David as a Co-worker.

Sue Murphy receiving her award from her nominator Joe Adams Joe Adams nominated Sue Murphy for her teamwork and collaboration. Sue is always willing to do anything to help out the sales team. Just one of the recent events: Sue volunteered on several occasions to come in early to help out when others are on vacation or are out due to illness. She comes in at 6:30am to help out and answer the phones and take orders. Sue you are truly an asset to the team!

Sue Murphy and Dawn Carmichael Dawn Carmichael nominated Sue Murphy for her excellent customer service and also for her teamwork and collaboration. Sue gives our customers outstanding customer service every day. She also helps out with sales calls when the sales team is in their sales meeting. Dawn nominated Sue because she manages to do her job well every day, and still greets everyone with a big smile. Thank you Sue for being a pleasant face and voice for Honor Foods.
G E T IT RIGHT | 15

BURRIS SAFETY

BURRIS SAFETY INITIATIVE


Cruise Your Way to Safety coming to a Burris Logistics facility near you!
Beginning on November 1, 2012 there will be a fresh focus on safety. Burris Logistics is rolling out this years enticing safety contest labeled Cruise Your Way to Safety. This new safety challenge includes opportunities at all facilities to win an exciting cruise package by achieving your locations safety goal. For more details, participate in your locations Cruise Your Way to Safety kick-off meeting facilitated by Frank Ahern. Bon Voyage!!

THE CRUISE SHIP

LEAVES IN
DAYS
WILL YOU BE
ACCIDENT-FREE

ABOARD?

CRUISE YOUR WAY TO SAFETY COUNTDOWN

September 26, 2012: ATLANTAS CRUISE YOUR WAY TO SAFETY KICK-OFF MEETING
As of June 30th

Frank Ahern | Corporate Director of Safety, Health & Environment

3,416 days without a lost time accident!


LAKELAND TEAM models Burris Accident Defender (B.A.D.) shirts.

16 | M A KE I T HA PPE N

BURRIS SOCIAL MEDIA

Burris launches Social Media Initiative!


So why did we join Social Media? Simply put - we want to be where our people are. A majority of our current and potential Team Members, partners and customers are active on at least one of the Social Media sites. Our presence on these sites allow Burris to reach more people with our mission, culture and story. What Can You Do to Help? 1. Find and like/follow as many of our pages as you can. 2. Make sure your place of employment on your information profile (for Facebook and LinkedIn) points the official Burris Logistics Page (with the Snowflake icon). 3. Encourage other team members to follow the pages. 4. Like and comment on our posts and pictures. 5. Send any ideas or thoughts to Sarah Lauzen - slauzen@burrislogistics.com Meet the Social Media Coordinator and stationed at Camp Pendleton awaiting his first deployment quickly approaching this fall. I have been very fortunate to be able to work mostly from my home in Carlsbad, California. When I am not in my home office, I am traveling back East to the Burris Corporate Office or visiting one of our 14 locations somewhere between Connecticut to Florida! I have been to all Burris Locations within the last 2 years (most more than once) giving me the opportunity to meet many of our team members. Facilitating internal communications and coordinating our Social Media efforts are only part of my tasks here at Burris. Many of you know me as Friday Google Tip Girl and I will still continue to support all of Follow our Google Apps users into the future. I am open and easy going. If you ever have any questions, ideas, thoughts or concerns please do not hesitate to call, email or chat me - even if we have never met or chatted before! Disclaimer: I use too many exclamation points (!) and smiley faces :) in most of my communications. A

Sarah Lauzen, Communications Strategist

habit I am constantly trying to monitor. Have something you would like to share? Send it to me - Sarah Lauzen at slauzen@burrislogistics.com.

the Red Snowake

facebook.com/BurrisLogistics

Facebook

twitter.com/BurrisLogistics

Twitter

youtube.com/BurrisLogistics

linkedin.com/company/ burris-logistics

Editor - Sarah Lauzen Though, I am originally from Milford, Delaware, I currently live in California with my husband. Ted is a USMC helicopter pilot and we are currently

BURRIS

G E T IT RIGHT | 17

T R A N S P O RTAT I O N

Burris - Elkton July 29th - Photoshoot

Burris IT Explores Modern Desktop Solution

Team Members will be able to access their familiar desktop experience from any computer, notebook, thin client, smart phone, or smart device without headaches. Team Members will have the same consistent experience: the same data stored the same way, identical applications and configurations, and their familiar personalizations, The advances of todays modern technologies can regardless of where they are lead to amazing new tools for our ever-changing and Team Member, Lloyd Keys (not pictured) located, offering more freedom to growing work environment. With all of the new developments, it be productive in any environment. is imperative that companies are able to modernize and adapt This new solution, recently branded Freedom, is currently being their systems in order to provide their employees with the best tested by team members in a variety of departments. So far, the possible tools for success. Luckily, our Burris IT Infrastructure feedback has been positive and encouraging. In the upcoming team has discovered a new solution in desktop automation. months, Burris IT will continue to test different groups of Burris VDI, Virtual Desktop Infrastructure, is a new technology that ties users at various locations to determine if VDI is a good fit for our desktop environments to user identity and not a device, allowing Team Members. end-users the freedom to access their familiar data, applications and experience from any qualified device. While much testing still remains, it is the goal of the IT infrastructure team to make Freedom virtual desktop available to Burris Team Members are more mobile than ever before. Whether we are sitting at our desks, at a different Burris Location, all Burris team members in the future! out in the warehouse, at home, or traveling in between, Burris Sarah B. Lauzen | Communications Strategist
18 | M A KE I T HA PPE N

BURRIS ANNOUNCEMENTS

RETIREMENT

Ron Collins
CONGRATULATIONS and well wishes to Ron Collins who, on

Tobias Schrock

33 YEARS OF DEDICATED SERVICE


Congratulations and farewells were in order for Tobias Schrock. Mr. Schrock retired from Burris Logistics in Harrington, DE after 33 years of service. He started here in August of 1979. He was a driver for our Mars stores in Baltimore, MD, Acme, and Pace all over the East Coast. He has seen business come and go and adapted well to the change. Mr. Schrock was always a team player and would go that extra mile to Make It Happen. He will be greatly missed. Good Luck on your retirement Toby.

January 13, 2012, spent his last day with us as an employee of Burris Logistics. Ron is retiring after spending 36 years with us. Almost all of that time was spent in the Harrington facility with the exception of a short stint in Milford. Ron started in August of 1975. His starting wage was just over $3.00 per hour, very respectable at the time. We were working a swing shift, Sunday through Thursday and we averaged 12 hours per day. Tough duty, but Ron and his colleagues were up to the challenge. And they had to be, we had just started operating a new distribution center and our customers demanded (and deserved) our best efforts. It was apparent even then that we were building something special. Ron started work on the picking crew and stayed there for a few years. He then switched to the receiving crew and found a home spending the bulk of his career on the receiving dock. Ron and his wife Ann are building a new home and will be moving in sometime this Summer. Ron plans on enjoying his retirement by riding my motorcycle and fishing when its warm enough and doing some volunteer work through my motorcycle club. Anything else is just gravy. Well done Ron and thank you for your devotion over the years. We wish you, Ann, and your entire family nothing but the best.

JAMES FOXS PROMOTION BURRIS - MILFORD


James Fox has been promoted to Financial Reporting Manager (from Senior Accountant). James has earned this promotion through hard work and dedication to Burris. James will continue to report to the Corporate Controller, Jason James. James primary responsibilities will include collecting information from and assisting the Corporate Controller with reporting financial results internally and externally. James came to work for Burris December 27, 2006; he was previously employed by MBNA.

45 Years of Dedicated Service


HORACE DUDLEY
Horace Dudley, Harrington Receiver, is retiring on August 3, 2012. Horace has been with Burris Logistics since October 17, 1967. WOW!!!! Talk about I am Burris. Horace has been with the company for so long he is like our own Historian. He has seen Burris prosper from Milford to Harrington and Federalsburg....and on and on and on. It has been a great pleasure to have such a dedicated and valuable team member as Horace. Horace is a very quiet and shy man when you first meet him, but when you get to know him you are never surprised by anything that Horace comes up with :) Hes got a great sense of humor and compassion for his fellow team members. Horace is definitely one of a kind. We sure will miss you Horace and we wish you and your family the best of luck in whatever retirement holds for you.
G E T IT RIGHT | 19

BURRIS ANNOUNCEMENTS

BIRTHS
Dave Pomroy welcomed his new grandson, Chase Ryan Pomroy on Friday, June 22, 2012 weighing 8 lbs 11 oz , and 21 inches long. Congratulations to Dave and his daughter!! Philadelphia, PA Christopher Johnson (Harrington) and his wife Ebonee are proud parents of a new baby boy! Giovanni Ebontopher Johnson was born Friday, March 2, 2012, weighing 3 lbs 14.7 ozs. All are doing well and we send our congratulations to the Johnson family. Harrington, DE Michael (warehouseman) & Michelle Davidson are proud parents of a son Calvin MichaelLee Davidson born 8/29/12 7-lbs 10-oz 20 3/4 inches long. Lakeland, FL Erin and Joseph Still proudly announce the birth of their daughter: Kendall Riley Still Born on May 23, 2012 at 4:45PM 7 pounds, 6 ounces, 20 inches long Erin Calvert Still Milford, DE Michael and Stacey Iller proudly announce the birth of their son: Ethan Thomas Iller Born on September 10, 2012 7 pounds, 14 ounces, 19 3/4 inches long Michael Iller | Assistant Controller Elkton, MD

WEDDING
Burris Logistics would like to say congratulations to Damien Rios (Burris IT Support) and his new bride Kristen who were married in a beautiful beach ceremony earlier this month! Two other Burris Team Members also played important roles in the big day - Burris Support Center Manager Derrick Giuttari officiated the ceremony and fellow IT Support member Doug Stanley was the Best Man. Milford, DE

CELEBRATION
Shawna Alexander celebrates her 5-year service anniversary. Shawna is pictured with Jason James. Milford, DE

CONDOLENCES

Donna Chaney
The Milford Finance Department lost one of their long-time team members when Donna Chaney passed away on August 2, 2012. Donna had been with the company for over 38 years. She was only 19 when she started what would turn out to be her lifetime career. She worked most of those years in the accounts payable area. As her co-workers remember Donna, the same comments keep coming up. She had a wealth of knowledge and the most amazing memory. She was also known for her quiet sense of humor. She grew with Burris from the era of handwritten ledgers and carbon paper through where we are today. Donna was a lifelong resident of the Milford area. She is survived by her husband and two sons. She is missed by those that worked alongside her.

CELEBRATION
Joe Gott (L) celebrates his 35th service anniversary. Joe is pictured with his supervisor Paul Ranalli. Harrington, DE

DID YOU KNOW ?


Many years ago Burris had a challenge for someone to come up with the name for the new Burris newsletter. Some employees submitted names and they chose my suggestion: the Burris Gazette. I came up with the name Gazette because when I was 11 I delivered an afternoon paper called the Phoenix Gazette when I lived in Phoenix. Mike Martin | Programmer/Special Projects Analyst | Burris Logistics (Top-Right) Pictured on the cover is Burris New Castle Shipping Supervisor Corey Smith and Burris Business Analyst Gary Walstead. (Middle-Left) Pictured on the cover is Burris New Castle Shipping Supervisor Albert Kiliany, Burris Logistics CEO - Donnie Burris and Burris Industrial Engineer Ameya Dixit.