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Zanadu Usability Test Presentation 2012

By: Eugene Ling

Monday, December 3, 12

HOMEPAGE
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Monday, December 3, 12

Users don’t like forced registration. Also, they don’t read virtual tour.
Solution: Create a new welcome page for unregistered users. This page can display the benefits of being a member. (See wireframes on next slide)

Monday, December 3, 12

Users don’t like forced registration. Also, they don’t read virtual tour.
Solution: Create a new welcome page for unregistered users. This page can display the benefits of being a member. (See wireframes on next slide)

Monday, December 3, 12

Wire Frame Designs for New Homepage for Unregistered Users

Monday, December 3, 12

Monday, December 3, 12

Monday, December 3, 12

Monday, December 3, 12

Monday, December 3, 12

Users don’t see the flash sales right away.

Solution: Put flash sales in the banner along with the existing content.

Monday, December 3, 12

Users don’t see the flash sales right away.

Solution: Put flash sales in the banner along with the existing content.

Monday, December 3, 12

Monday, December 3, 12

Search function isn’t user friendly

Solution: Implement auto-fill in the search bar and redesign search bar to geographically list all of the travel destinations. (See wireframes on next slide)

Monday, December 3, 12

Search function isn’t user friendly

Solution: Implement auto-fill in the search bar and redesign search bar to geographically list all of the travel destinations. (See wireframes on next slide)

Monday, December 3, 12

Wire Frame Designs for New Homepage and Search Function

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Monday, December 3, 12

Monday, December 3, 12

Monday, December 3, 12

Monday, December 3, 12

Monday, December 3, 12

HOTEL INTRODUCTION PAGE
Monday, December 3, 12

Monday, December 3, 12

Users find that the menu bar isn’t very visible

Solution: Make the division between the buttons clearer by creating white divider lines. Make the button look more clickable by underling the words.

Monday, December 3, 12

Users find that the menu bar isn’t very visible

Solution: Make the division between the buttons clearer by creating white divider lines. Make the button look more clickable by underling the words.

Monday, December 3, 12

Monday, December 3, 12

Users want to find more “inside tips/ recommendations”

Solution: The “tips” button is somewhat misleading for people. They expected to find tips from previous users

Monday, December 3, 12

Users want to find more “inside tips/ recommendations”

Solution: The “tips” button is somewhat misleading for people. They expected to find tips from previous users

Monday, December 3, 12

第⼀一步:选择 房间
Monday, December 3, 12

Monday, December 3, 12

Wire Frame Designs for New Phase One Page

Monday, December 3, 12

Currently, users cannot see the deals unless they select the right amount of days. We can display all the deals and make it really easy for the user to change their stay dates.

Rearranged the upper top tab

Condensed blocks of information using links

Made the size of the deals smaller

Condensed buttons

Monday, December 3, 12

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Monday, December 3, 12

Problem: The website doesn’t make the child policy clear enough

Monday, December 3, 12

第⼆二和第三 步:个⼈人信息 和确认订单
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Monday, December 3, 12

Monday, December 3, 12

Users felt that the page was way too long and that they had to scroll too much

Solution: Tighten everything up. (See wireframes on next slide)

Monday, December 3, 12

Users felt that the page was way too long and that they had to scroll too much

Solution: Tighten everything up. (See wireframes on next slide)

Monday, December 3, 12

Wire Frame Designs for New Phase Two and Three Page

Monday, December 3, 12

combined “拼⾳音名“into the 个⼈人信息box Added the credit card name under the credit card information changed 信 ⽤用卡卡主姓 名to信⽤用卡 名 simplified other selections and warning signs changed the color of the tick box to make it more noticeable
Monday, December 3, 12

summarized the trip summary (step 3) into the side bar Link to see the charges per night

shows cancellation and child policy clearly collapsed and renamed the optional services 机 场接送,床 型, ZANADU credit

Combine steps 2 and 3 together

Monday, December 3, 12

Monday, December 3, 12

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Monday, December 3, 12