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com> wrote: Hey there, Sure you've had a flood of emails asking for them, but I was just wondering how much you're taking for making Loki Helmets. That is, if you still are. Thank you. Jenny x On 14 May 2012, at 22:02, "Toby " <email@example.com> wrote: Hi Jenny Helmets run $350 + shipping. Thank you T On May 14, 2012 6:40 PM, "Jennifer" <firstname.lastname@example.org> wrote: Thank you for the quick reply. I'm exceedingly interested, however how much would it be to ship to England? That's the part which is worrying me. Jenny x Date: Mon, 14 May 2012 18:59:46 -0400 Subject: Re: Helmet. From: email@example.com Someone just asked this yesterday, and I am not sure yet. I quoted them at $40 with the stipulation that I would refund any difference. On May 15, 2012 9:39 AM, "Jennifer" <firstname.lastname@example.org> wrote: Hey again, Sign me up. Tell me how its best to send you the money and all that jazz. Thank you so very much for your swift replies and I look forward to hearing back from you. Jenny x Date: Tue, 15 May 2012 09:43:08 -0400 From: email@example.com To: Jennifer [firstname.lastname@example.org] Hi Jenny Paypal can be sent to email@example.com Just to clarify, this is for the helmet from Avengers, or from the Thor movie? Thor movie is ready now, Avengers helmet still about 2 weeks away from completion. Thanks
Toby On May 15, 2012 1:03 PM, "Jennifer" <firstname.lastname@example.org> wrote: Hey Toby, Must be nice and early in the morning for you at the moment. It would be an Avengers one, if that's okay. I don't mind the wait. :) And just before I hit send; it's a total of $390. Correct? Jenn x
Date: Tue, 15 May 2012 13:59:32 -0400 Subject: RE: Helmet. From: email@example.com Thank you for your support Jenny. That paypal could not have come at a more perfect time. I had literally just pulled into the parking lot to pick up some casting supplies. You saved me the trouble of a later trip & I was able to pick up all the needed supplies at once. :) I shall keep you updated with progress pictures along the way. Thanks again T On Jun 7, 2012 3:30 PM, "Jennifer" <firstname.lastname@example.org> wrote: Hey, Just wondering how the whole affair is going. :) Jenn x On Jun 7, 2012 7:35 PM, "Toby Markham" <email@example.com> wrote: Actually, since my move back home to Chicago over the weekend, I haven't had a chance to work on it. I had hoped to get the lower portion sculpted & molded before the move, but it never happened. I was just now about to start working away on it. :) On 10 Jun 2012, at 01:20, "Toby Markham" <firstname.lastname@example.org> wrote: The sculpt is done! Now I put it into silicone, then build the horns. ;)
On Jun 10, 2012 3:17 PM, "Jennifer " <email@example.com> wrote: I did a little excited dance when I received this message. Hope your move went smoothly, by the way. :) Date: Thu, 14 Jun 2012 11:22:24 -0500
From: firstname.lastname@example.org Just pulled and trimmed the first one! Its going to a journey though, sculpting those horns. Symmetrical and positioned/aligned even. Date: Mon, 16 Jul 2012 10:52:07 +0100 From: Jennifer [email@example.com] Heya Toby, The progress pictures look fantastic. I also stalked you a while on your live cam. You truly are a genius. Just checking up on the progress and what not. Have a great day, Jenny x :) On Wed, Jul 25, 2012 at 4:17 AM, Jennifer [firstname.lastname@example.org] wrote: Hey there Toby, Just checking you got my last email. Hope it's all going well :) Jenny x Date: Wed, 25 Jul 2012 21:19:33 -0500 From: email@example.com
Yep, I think my molds should finally be completed by the end of this week! T On Thu, Aug 23, 2012 at 6:09 AM, Jennifer [firstname.lastname@example.org] wrote: Sorry to bother you again! Just hoping on an update from you. :) Jenn x Date: Sat, 25 Aug 2012 11:50:31 -0500 From: email@example.com After horn mold issues, I feel that I finally got a handle on just how to get them right. I got the supplies to do so the other day, but been going nuts trying to finish the rest of the armor for this coming weekend. So the first week of September I should be ready for the
push and make helmets galore! T Date: Sat, 22 Sep 2012 11:53:16 +0100 From: Jennifer [firstname.lastname@example.org] Hey Toby, I'm doing an event in late October and I would really need the helmet to complete the costume. Please, please please could you get back to me about this??? Jenn Date: Sun, 23 Sep 2012 19:53:27 +0100 From: Jennifer [email@example.com] Still waiting for a response. Regards, Jenny. On Tue, Sep 25, 2012 at 3:11 AM, Jennifer [firstname.lastname@example.org] wrote: To Toby, I'm still waiting for you to respond to my emails. I'm a little upset that you've gone so quiet. I've noticed that you are now selling the helmets from your main website. If you're at this stage then can I please ask when my own one, which I ordered in May, will arrive? I think almost half a year is a generous amount of time. Please respond. Regards, Jenny. Date: Tue, 25 Sep 2012 04:49:31 -0500 From: email@example.com Oops, sorry about that. I've been absent from all of my emails, working on all of this stuff. I've got a few things finished, and a pile of stuff that needs to be assembled. Among that pile are a few horns ready to be joined to helmets, and magnets added. I just have about 2 or 3 to fully put together, and I want to send you the best of the 5 I'll have here, since you were the first. Sorry about that holdup. :(
T Date: Tue, 25 Sep 2012 11:06:25 +0100 From: Jennifer [firstname.lastname@example.org] Thank you for the response, buddy. I'm sure you can imagine that I was just getting worried. Seen your latest Loki shots; looks fantastic. I shall continue to be patient. Best of luck with it all. Jenn x Date: Mon, 15 Oct 2012 11:17:19 +0100 From: Jennifer [email@example.com]
Hey, Wondering how it's going? Any more updates? Like I said, I was looking to get this helmet for the end of October for an event. Would really like a final date to be set if possible? All the best, Jenny. On Oct 29, 2012, at 5:38 AM, Jennifer [firstname.lastname@example.org] wrote: Dear mate, I've been pretty patient over this. Could I please get a final date for when you're going to send it out? It was a lot of money. I've waited a pretty long time. I'm just getting very worried whether I'm going to get it. Please give me a final date. All the best, Jenn. On Tue, Oct 30, 2012 at 5:50 PM, Toby Markham <email@example.com> wrote: FYI, here is a pic of the new black resin cast helmet parts I made you today. I'm very pleased with them, plus the bottom part is much more flexible when it comes to putting it
on. Well, I don't see an upload pic option here. Hmm still getting used to this new phone. Lol Date: Thu, 15 Nov 2012 13:46:47 +0000 From: Jennifer [firstname.lastname@example.org] Dear Toby, Starting to get worried. See you working on lots of other projects, but not the ones you've been paid months ago to do. Please, can I get a more accurate date?? It's been over half a year now. This is getting a little silly. Thanks. Jenn. Date: Fri, 16 Nov 2012 09:08:14 -0500 From: email@example.com Fret not Jennifer, my mini break will end later next week. I've 2 helmets with horns on them, and I can send you one of them once I am back home. I need to break the mundane workload up at times with other projects, to help avoid burnout. My mind also comes up with new ways to solve issues, and I end up tweaking pieces in the process. Are you a Whovian? Date: Fri, 30 Nov 2012 11:15:34 +0000 To: firstname.lastname@example.org Hey Toby, You've been quiet for a long time again. You said once you were home you'd be sending one out. Update please? Thanks Jenn. Date: Mon, 3 Dec 2012 11:58:04 +0000 To: email@example.com Dear Toby, I'm really going to have to put my foot down. This has been a very long time. I would like
a definite that the product will be sent out by the end of the year, or I would like a full refund. This only seems fair. I've been very patient over all of this. Please respond. Thank you. Kind Regards, Jenn. Date: Tue, 4 Dec 2012 12:07:01 +0000 To: firstname.lastname@example.org Dear Toby, After reading a VERY VERY worrying thread of business you've done in the past. I would like a refund in full. I'm quite happy to NOT get the helmet. I would rather have my money back. I would like you to respond within the next week. Thank you. Jenn. On 6 Dec 2012, at 21:24, "Toby Markham" <email@example.com> wrote: Apologies for not getting back sooner Jenn. I was ready to mail this, but realized you never gave me a shipping address. If you could please get that for me I will shoot it out today, if not possible, tomorrow. I am sorry for the long wait. You sent me money for this before I was even finished making it (even got it $50 less than everyone else gets charged). It was so touching that you were so confident in my work, that I wanted to ensure you got the very best I could get you. I had 2 helmets in October that apparently had mishaps. But the fact that I have yet to receive them back for repairs tells me that perhaps it wasn't as bad they made it sound to be (if at all). I had hoped to get you a helmet with the latest updates, but because you had been growing impatient, I made it the best I could with what I had already been producing. I was eventually planning a complete overhaul in the design, but that would've been way too long of a wait for you. I still have yet to find the time to repair my broken collar armor from early October, or broken horn repair from Halloween, on my own stuff. My items are always in a state of revisions, trying to squeeze out the best possible stuff. So all of that
distracts me from other things at times. Again, apologies. Just get me that shipping address & I'll have this dispatched ASAP. Thanks again T On Thu, Dec 6, 2012 at 4:09 PM, Jennifer [firstname.lastname@example.org] wrote: To Toby, Thanks but I would like a full refund. I've lost a lot of confidence. All the events of this year that I was hoping to have it for have passed. Please pay me back a full refund through paypal and sell the helmet to someone else. From Jenn Date: Thu, 6 Dec 2012 16:54:25 -0600 From: email@example.com I'm sorry Jenn, I do not do refunds, everything earned is immediately placed back into materials for development on orders and future projects. I have everything all ready packed up and half addressed to you. This would've already been out the door if I had your address. If you no longer wish to have it, I'm sure you can easily sell it for more to someone else (the one & only time I placed a scepter on ebay, it sold for more than twice my normal asking price). Thanks T On Fri, Dec 7, 2012 at 3:06 AM, Jennifer <firstname.lastname@example.org> wrote: To Toby, Alright. Address Address Address I would like it tracked, please. From Jenn.
Date: Fri, 7 Dec 2012 21:50:39 +0000 From: Jennifer [email@example.com] To Toby, My partner tells me that you've sent out the helmet. Please could you send me the tracking number?? Thank you! Jenn Date: Fri, 7 Dec 2012 17:47:07 -0600 From: firstname.lastname@example.org Hello It has gone out! They say it'll be there in about 7-10 days. XXXXXXXXXXXXXX and that was through USPS. Again, I apologize for the delay, I wanted to give you the very best I could. After all, you were my first buyer. The major concern I had was with weight. Everything is mounted together solid & fine, but I would've liked to have chosen an alternate method of doing so, that would have made it a tiny bit lighter. Every ounce of that helmet makes a difference when wearing it. You never responded with one of my previous emails, when I asked if you liked Dr. Who. I was going to toss in a Cyberman helmet in addition, for your wait. But since you never answered, I did not bother. So I tried to make you as pleased as possible, I really did! Thanks T
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