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Daniel West

12.03.1993 15 Mannington Lane Westlea Swindon SN5 7AJ 07868965100 Referees: Keith Nugent - 07731446023 Warehouse Manager - Go Outdoors Andy Emery - 07879055802 Store Manager - Go Outdoors

Versatile, adaptable and reliable worker with customer service and warehouse experience looking to develop new skills in a challenging environment and bring my original ideas, enthusiasm and professional work ethic to your company. I take great interest in outdoor activities; camping, trekking/mountaineering and fishing help me keep a clear mind and demonstrate my determination. Discipline, respect and selfmotivation are key strengths I have acquired through my experiences in work, education and my involvement in the sea cadet corps that allow me to work well under pressure. My primary assets are ICT skills, customer service, communication and attention to detail. I am ready to start my journey of independence so I am looking for a permanent full time position to move to or fixed part time shifts of around 20hours a week to work in conjunction

2004 - 2009

Saint Josephs Catholic College - Ocotal Way, Swindon,

B French C Religious

GCSEs : English Language A* Mathematics B Science C ICT B English Literature B Business Studies A Additional Science Studies A ICT Double B

2011 - 2012

New College Swindon - New College Drive, Swindon, SN3 1AH

BTEC Creative Media Games Development The course combines Computing and Media studies with an emphasis on VB.NET programming, digital media production and industry development. I have further developed my IT thanks to this course; specifically my knowledge of web design (CSS and html) and working to briefs both

CAREER HISTORY: 05/2012 03/2010

Customer Advisor Go Outdoors ltd. - County Road, Swindon, SN1 2EQ
I joined the team at go outdoors when the Swindon branch was being set up. My role to begin with was merchandising the store following visual layouts for opening and being creative with setting up displays. When the store opened I worked in the camping and tents departments, assisting customers with finding the best kit to suit their requirements and prepare for the elements. I was responsible for tent sales, displays and POS. I dealt with refunds, till operations and stock replenishment and have developed great customer service skills from this position.

05/2012 Present Warehouse Operative

Go Outdoors ltd. - County Road, Swindon, SN1 2EQ

My primary role in the warehouse is to inspect and book in deliveries. The roll is around 75% computer based (data entry using excel and java based programs) and 25% manual labour. I work with purchase orders and investigate invoice queries; as well as contacting suppliers and customers, ensuring the smooth operation of the warehouse. Other roles include picking and packing, inspecting and dealing with the movement of faulty stock and internal/external product transfers. I prepare outbound deliveries of packages or pallets and organise stock in