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Marketing Research Proposal


1. Executive Summary
The research conducted on BlackBerry, UAE tries to find the reasons for rapidly declining market share by analyzing customer preferences and brand awareness. It does so using survey questionnaires and interviews. The data obtained from a sample size of 60 respondents will be analyzed using elementary statistical models such as percentages, mean, median and mode and will be presented via charts and graphs. The final project will be submitted by May 2013.

2. Background
Research In Motion (RIM), a global leader in wireless innovation, revolutionized the mobile industry with the introduction of the BlackBerry solution in 1999. The blackberry phone came in market during the 1999, but it nowhere looked like the current models and was a fast-growing trend. In 2003, blackberry released their first smartphone ( 2012). BlackBerry also expanded from smartphones to the growing field of Tablets, by introducing the BlackBerry PlayBook and also various support business software and accessories ( 2003) As of 2012, BlackBerry constituted a large chunk of about 10% market share in the mobile industry, with the US ( 2012). and also stood the 4th in the Best Canadian Brands ( 2012) The reported profit for the current financial year is of 1.2 billion USD ( 2012)

Restrictions would be the age.  Various applications that can satisfy their technological needs. trial and usage of BlackBerry products. all aged between 18-25. 5. Data analysis and reporting Once collected. In the past 5 years since the blackberry messenger became popular. Blackberry’s main aim is to develop socializing.  Understand factors that are the driving purchase decisions  Understand the positioning opportunities relative to the competition. 4. The research aims to find:  Understand awareness. For 2012). it changed the scenario. The data will be collected via surveys and in-depth interviews. Problem Definition and Research Objectives BlackBerry faces an enormous problem as they are rapidly loosing market share and are dropping sales. People could easily stay in touch and text unlimited from different parts of the world (us. specifically targeting the younger generation. Instruments for the same would include close-ended questionnaires and face-to-face interviews.In the past five years Blackberry made a drastic change in the way people communicate. 3. the frequency of a particular response to a . Research Design The research will consider a sample size of 60 respondents. location (based within the UAE) and that the respondent has been using a cell phone in the past one year.blackberry. the quantitative data will be categorized and prioritized.

Costs and Timetable The estimated costs are considered a maximum of AED 100. The time framework for the assignment is as below: December 2012 . Central tendency of the data will be calculated using the mode (most frequent response) as the data are represented by ordinal numbers. Also. pilot and review questionnaire  Administer questionnaire March 2012:  Final collection of questionnaire  Data analysis April 2012:  Final writing of project report. data will be analyzed by calculating the mean response and the normal distribution around the mean.January 2013:  Review of literature  Draft literature review February 2012:  Compile.question will be calculated as a percentage and the data will be illustrated using tables and bar charts. 6. May 2013  Submission of report .

php [Accessed: 12 Dec 2012].7.bbscnw. .co. ( [online] Available at: (2012) BlackBerry Brand Ranking | All Brand Rankings where BlackBerry is listed!. [online] Available at: http://www. [online] Available at: http://bgr. [Accessed: 12 Dec 2012]. Rankingthebrands.BlackBerry Smartphones.Company .com/company/company. Android once again grow market shares at RIM and Microsoft’s expense. B. (2012) iOS. [online] Available at: (2003) A short history of the BlackBerry [Accessed: 12 Dec 2012].d.html [Accessed: 12 Dec 2012].com/ashort-history-of-the-blackberry. [online] Available at: http://www.aspx?brandID=21 [Accessed: 12 Dec 2012].) BlackBerry . Reed.rankingthebrands. Bibliographies BBC News (2012) Blackberry-maker to shift focus.