Questionnaire Sheet

We take your privacy very seriously and all your information will be kept strictly confidential. In return, we would like to request that you answer the following as accurately as possible. Position: Age: and above Manager 18 – 25 Secretary / Staff 26 – 33 Agent 34 – 44 45

Length of Service: 0 – 1 Yr Civil Status: Gender: Single Male

2 – 3 Yrs Married Female

4 – 5 Yrs

6 Yrs and above

------------------------------------------------------------------------------------------------------------------------------------1. Please rate the common problems encountered with the use of the existing manual system. 5 – Strongly Agree 4 – Agree 3 – Undecided Disagree 2 – Disagree 1 – Strongly

Common Problems There is no clear sales process to follow and guide the agents in closing every sale. Keeping track of the prospect and client lists are done manually by agents. Difficult and time consuming in manually keeping track of all schedules and appointments. Inability of managers to keep track of the agents’ sales activities. Storage of files is susceptible to be damaged as well as lost of files.

5

4

3

2

1

2. Please rate the difference between the manual system and the proposed system. 5 – Excellent Criteria 5 Accuracy Reliability Efficiency 4 – Very Good Manual System 4 3 2 3 – Good 2- Fair 1 - Poor

1

Proposed Online System 5 4 3 2 1

Speed UserFriendliness Thank you very much for your precious time to complete this survey. Have a great day!

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