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Bi-Sector Array RET System

Technical Operations Manual

SCULPTING THE AIR WAVES


S H A P I N G

T H E

F U T U R E

EN-10049-WIN-04

COPYRIGHT

Copyright2011TenXcWirelessInc.AllRightsReserved.
Noinformationinthisdocumentmaybereproducedinanyformorbyanymeanswithoutpriorwritten
permissionfromTenXcWireless.
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Thetrademarks,logosandservicemarks(Marks)inthisdocumentarethepropertyofTenXcWireless
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respectiveowners,whomayormaynotbeaffiliatedwith,connectedto,orsponsoredbyTenXcWireless.
DISCLAIMERS

Informationinthisdocumentmightbesubjecttochange.TenXcWirelessreservestherighttomake
changestothecontentofthisdocumentationatitssolediscretion.
TheproductdesignisbasedonenvironmentalrequirementsoutlinedinIEC60068andthereforemeets
thestaticmechanicalloadimposedonanantennabywindatthemaximumvelocityspecifiedinthe
TenXcproductdatasheet.WindloadsarecalculatedaccordingtoANSI/EIA222G.Extraordinary
operatingconditionssuchasheavyicingorexceptionalstressmayresultinthebreakageoftheantenna
orseparationfromthesupportingstructure.Theseconditionsmustbeconsideredduringthesite
planningandinstallationprocess.
Theinstallation,maintenance,orremovalofanantennarequiresqualified,experiencedpersonnel.You
mustrefertotheappropriatelocalsafetycodesandensureproperelectricalandelectromagnetic
compatibilitybeforeproceedingwiththeinstallation.Alllocalcodesshalltakeprecedenceover
informationinthisdocument.Antennasystemsshouldbeinspectedonceayearbyqualifiedpersonnel
toverifyproperinstallation,maintenance,andconditionofequipment.TenXcWirelessInc.disclaims
anyliabilityorresponsibilityfortheresultsofimproperorunsafeinstallation.
CORPORATE HEADQUARTERS CONTACT INFORMATION
TenXcWirelessInc.
11HinesRoad,Suite200
Ottawa,Ontario,CanadaK2K2X1
Email:info@tenxc.com
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PublishedonSeptember13,2011
Documentname:
Documentnumber:

BiSectorArrayRETSystemTechnicalOperationsManual
EN10049WIN04

BI-SECTOR ARRAY RET SYSTEM

Contents
1.ABOUTTHISDOCUMENT ...............................................................................................................................1
1.1.TIPS,NOTES,ANDPRECAUTIONS .......................................................................................................................1
1.2.ACRONYMSANDTERMS .....................................................................................................................................2
2.ABOUTOURPRODUCT.....................................................................................................................................3
2.1.THEBSARETSYSTEM .......................................................................................................................................3
2.1.1.Listofcomponents ......................................................................................................................................3
2.1.2.Advantagesandfeatures.............................................................................................................................4
2.1.3.Daisychaining............................................................................................................................................5
2.2.COMPLIANCEWITHSTANDARDS .......................................................................................................................5
2.3.CEDECLARATIONOFCONFORMITY ..................................................................................................................5
2.4.RETINTEROPERABILITY.....................................................................................................................................5
2.4.1.TenXcWarranted .......................................................................................................................................5
2.4.2.IOTCertification ........................................................................................................................................6
2.4.3.OtherOperabilityTest................................................................................................................................7
3.CONNECTINGTHEBSARETSYSTEM .........................................................................................................7
3.1.SMARTBIASTEECONFIGURATION ....................................................................................................................8
3.2.TMAWITHSMARTBIASTEECONFIGURATION ................................................................................................9
3.3.BTSWITHRETCONFIGURATION ....................................................................................................................10
4.RETOPERATINGPROCEDURES ..................................................................................................................11
4.1.INSTALLINGTHEPORTABLECONTROLLER ......................................................................................................11
4.2.MENUBUTTONS ...............................................................................................................................................12
4.3.SCANNINGFORDEVICES ..................................................................................................................................12
4.4.ADDINGDEVICES .............................................................................................................................................13
4.5.REFRESHINGTHELISTOFDEVICES ...................................................................................................................14
4.6.SETTINGTHETILTOFDEVICES(QUICKMENU) ................................................................................................14
4.7.SETTINGTHETILTOFDEVICES(DETAILSETTING)...........................................................................................14
4.8.ADDINGORCHANGINGANTENNADETAILS ...................................................................................................15
4.9.SELECTINGFREQUENCIES.................................................................................................................................16
4.10.DISPLAYINGTHESTATUSOFDEVICES ............................................................................................................17
4.11.DISPLAYINGTILTSETTINGS ............................................................................................................................18
4.12.CALIBRATINGDEVICES...................................................................................................................................19
4.13.CLEARINGALARMS ........................................................................................................................................20
4.14.PERFORMINGSELFTESTS ...............................................................................................................................20
4.15.RESETTINGDEVICES .......................................................................................................................................20
4.16.DOWNLOADINGSOFTWAREFORDEVICES .....................................................................................................21
5.CONFIGURATIONPROCEDURES................................................................................................................21
APPENDIXA.RETSYSTEMDIAGNOSTICS..................................................................................................23
APPENDIXB.CONFIGURATIONPROCEDURES .........................................................................................25
B.1.CONFIGURINGBSARETACTUATORS ............................................................................................................25
STEP1:
Addingvendors.............................................................................................................................25

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STEP2:
STEP3:
STEP4:
STEP5:
STEP6:
STEP7:

Addingantennamodels ................................................................................................................26
ScanningforBSARETantennas .................................................................................................28
Browsingantennadetails..............................................................................................................29
Selectingantennamodels..............................................................................................................30
Resettingthesystem .....................................................................................................................30
Calibratingthesystem ..................................................................................................................31

APPENDIXC.CEDECLARATIONOFCONFORMITY.................................................................................32

List of figures
FIGURE1:DUALBANDBSA .........................................................................................................................................3
FIGURE2:RETSYSTEMCONNECTIONSCHEMATIC ......................................................................................................4
FIGURE3:SMARTBIASTEECONFIGURATION ..............................................................................................................8
FIGURE4:TMAWITHSMARTBIASTEECONFIGURATION ...........................................................................................9
FIGURE5:BTSWITHRETCAPABILITY .......................................................................................................................10
FIGURE6:INSTALLINGTHEPORTABLECONTROLLER.................................................................................................11

List of tables
TABLE1:TIPS,NOTES,ANDPRECAUTIONARYSYMBOLSLEGEND ................................................................................1
TABLE2:LISTOFTERMSANDACRONYMS ....................................................................................................................2
TABLE3:BSARETSYSTEMCOMPLIANCEWITHSTANDARDS......................................................................................5
TABLE4:IOTCERTIFICATION .......................................................................................................................................6
TABLE5:OTHERPRODUCTCOMPATIBILITYTESTRESULTS ...........................................................................................7
TABLE6:MENUBUTTONSQUICKREFERENCE............................................................................................................12
TABLE7:RETSYSTEMTROUBLESHOOTINGTIPS ........................................................................................................23

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1. About this document


Thisdocumentdescribeshowtoinstall,configure,adjust,andmanagetheBiSectorArray
RemoteElectricalTilt(BSARET)system,foroptimumperformance.

1.1. Tips, notes, and precautions


Thefollowinglegendshowshowtips,notes,andprecautionaryinformationappearinthis
document.
Table 1: Tips, notes, and precautionary symbols legend
Tip:Thisboxprovidesusefulinformationthatmighthelpyouduringtasks.

Note:Thisboxprovidesadditionalinformationthatyoushouldknow.

Caution/Important:Thisboxprovidesgeneralcautionaryandsafetyinformation.

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1.2. Acronyms and terms


Thefollowingtableliststheacronymsandtermsthatappearinthisdocument.
Table 2: List of terms and acronyms
Term or acronym

Definition or expansion

AISG

AntennaInterfaceStandardsGroup

ALD

Antennalinedevices

ASC

AntennaSupervisionControl

BSA

Bisectorarray

BTS

Basestation

CE

ConformitEuropenne(EuropeanConformity)

CSA

CanadianStandardsAssociation

EDT

Electricaldowntilt

FCC

FederalCommunicationsCommission

FW

Firmware

HW

Hardware

IOT

Interoperabilitytest

RBS

Radiobasestation

RET

Remoteelectricaltilt

RF

RadioFrequency

RIU

RETinterfaceunit

RRU

Remoteradiounit

SW

Software

TMA

Towermountedamplifier

VET

Variableelectricaltilt

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2. About our product


ThissectionincludesadescriptionoftheBSARETsystem,andimportantinformationaboutthe
product,suchascompatibilityandcertification.

2.1. The BSA RET system

TheBSA,fromTenXcWireless,isbasedonapatentedadvanced
beamshapingtechnology.Anindustryfirst,itusesunique
asymmetricalbeamshapingtoimplementhigherorder
sectorization,essentiallysplittingonesectorwithtwohigh
performanceasymmetricalbeamsfromasingleantenna.The
divisionallowsforbetteruseoflimitedspectrum,delivering
maximumcapacityperformancegainswithsimple
implementationandreducedsitecount.

Figure 1: Dual Band BSA

TheBSAincorporatesthelatestinarraytechnologywithasingle
panelsupportingtwosectorsinahighlycompactradomedesign.
TheRETseriesBSAenablesremotecontroloftheelectrical
downtiltoftheantennainthefieldwithsealedAISG2.0compliant
RETactuators.EachsectorintheantennahasitsownRET
actuator.Theelectricaldowntiltofthebeamsineachsectorcanbe
independentlyadjustedtoprovideflexibilityinoptimizationand
tomaximizespectralefficiencyandperformance.

2.1.1. List of components


TenXcBSARETsystemconsistof
AISG2.0compliantRETactuator
AISGcompliantRETcablefordatacommunication
GemintekAISG2.0controller
ThefollowingdiagramillustratesTenXcRETsystemcomponentsandhowtheycanbe
connectedforasixsectorsolution.

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Figure 2: RET system connection schematic

2.1.2. Advantages and features


TheBSARETsystemhasthefollowingadvantages:
Factoryinstalled,withnofieldassemblyrequired.
Preconfiguredfromthefactoryandreadytouseoutofthebox.Formoreinformation,
seeRETInteroperabilityonpage5.
Robustmechanicaldesignthatprovidesmorethan10,000adjustmentcycles.
Theactuatoroperatesasastandaloneunit,withnoneedforthecompleteantenna,to
performcompatibilitytestsinthelab.
Quickadjustmentcycle,whichmeansthatthedurationofnetworkdowntimeisshorter.
OtherfeaturesoftheRETsysteminclude:
AISG2.0andcompatibilitywithseveralbasestationsandportablecontrollers.Formore
information,seeRETInteroperabilityonpage5.
Independentlyadjustablesubbeamsthatprovideunmatchedflexibilityinoptimization,
leadingtodierentiatedperformance.
Electricaldowntilt(EDT)accuracywithatoleranceof0.1.
Daisychainingability.SeeDaisychaining.

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Fieldupgradeabilityusingasoftwaredownloadapplication.
Compliancewithsafety,emission,immunity,environmentalandregulatory(CE,CSA,
FCC)standards.
2.1.3. Daisy-chaining
TheTenXcWirelessRETsystemsupportsdaisychainingupto12actuators,withthedefault
factoryshippedfirmware.ForaNokiaSeimensbasestation,youmustupgradethe
configurationfileontheRETactuatortousethedaisychainfeature.Theupgradeisnot
requiredifyouarenotusingthedaisychainconfiguration.Formoreinformationabouthowto
updatetheconfigurationfile,seeConfigurationProceduresonpage25.

2.2. Compliance with standards


TheBSARETsystemcomplieswiththestandardslistedinTable3.
Table 3: BSA RET system compliance with standards
Category

Details

Safety

EN609501,UL609501

Emission

EN55022

Immunity

EN55024

Environmental

IEC6006821,IEC6006822,IEC6006825,IEC6006826,IEC60068211,
IEC60068214,IEC60068218,IEC60068227,IEC60068229,IEC600682
30,IEC60068252,IEC60068264,
GR63CORE4.3.1,EN60529IP24

Regulatorycertification

FCCPart15ClassB,CE,CSAUS

2.3. CE declaration of conformity


ForinformationabouthowourproductcomplieswithEuropeanUnion(EU)directives,seeCE
declarationofconformityonpage32.

2.4. RET Interoperability


2.4.1. TenXc Warranted
TenXcWirelessBSARETsystemisIOTcertifiedbyGemintekCorporation.TenXcWirelesshas
designedandfullytestedtheRETsystemtoworkwiththeGemintekportablecontroller,and
hasperformedfullregressiontestingoftheRETfirmwareandhardwareusingthemodel:
HabilisP,S/Wver.1.1.0
HabilisC+,S/Wver.3.1.9

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TenXcWirelessregularlyperformsfullregressiontestingforeachinternalfirmwarerelease,
andforeverysoftwarereleaseoftheGemintekportablecontrollersoftware.

Note:ItisstronglyrecommendedthatyouusetheGemintekcontrollerwithTenXcRET
Antennaduringsitecommissioningandtroubleshooting.

2.4.2. IOT Certification


TheBSARETsystemisIOTcertifiedbyEricsson.Table4liststhebasestations,antennaline
devices(ALD),andsoftwarerevisionsusedduringtheIOTcertification.

Note:TheIOTbetweentheTenXcWirelessRETandNokiaSeimensNetworkisinprogress
andexpectedtobecompletedsoon.

Table 4: IOT certification


Vendor

Device type

Model number

Software revision

IndoorMacroRadioBaseStation

WCDMARBS3206

CXP9014346/1_R3L07(W10.0.2=
W10A)

MainRemoteRadioBaseStation

WCDMARBS3418

CXP9014346/1_R3J02(W10.0.1=
W10A)

RemoteRadioBaseStation

RBS6201

CXP9014346/1_R5AV/17P7.1/W10
(EP9CPP_8.0.0e)

RRU22(21IV40)

KRC161134/4

R1B(40W)

RRU22(2120)

KRC161109/1

R2A(20W)

ASC42100

KRY11242/4

R1E

RETInterfaceUnit(RIU)

KRC115032/1

R1D

IOT certified
Ericsson

ATMA2100

KRY112144/1
KRY112442/1

R1A

IOT certification in progress


Nokia
Siemens
Network

BaseStation

Flexi

WN6.0_22.11155

RealTiltRCUA

1.02NK

2.01NK(Kernel0.69NK)

Note:TheTenXcWirelessRETsystemsupportsdaisychainingupto12actuators,with
thedefaultfactoryshippedfirmware.ForaNokiaSeimensbasestation,youmustupgrade
theconfigurationfileontheRETactuatortousethedaisychainfeature.Theupgradeis
notrequiredifyouarenotusingthedaisychainconfiguration.

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2.4.3. Other Operability Test


TheBSARETsystemhasalsobeentestedwiththefollowingAISG2.0devices.

Note:TheBSARETsystemhasbeensuccessfullytestedinalabenvironmentwiththe
devicesandspecificsoftwareversionslistedinTable5.Ithasnotbeentestedagainstall
softwareversions.TenXcWirelesscannotguaranteefullinteroperabilitywithhardware
versions,softwareversions,andconnectionarchitecturethatarenotlistedinTable5.Itis
stronglyrecommendedthatthecustomerverifiestheinteroperabilitywithTenXcWireless
RETproductsanddevices,priortoinstallation.

Table 5: Other product compatibility test results


Vendor

Device type

Model number

Software revision

Andrew

AISG2.0HandheldController

ATC200LITEUSB

6.2

AISG2.0AntennaControlUnit

ATC3001000

ATCBIOSv79,Applicationv90C,
ATM3v2.0.20

SmartBiasTee

ATSBTBottomMF

JunctionBox

ATJB200A01004

TMA

E15S08P80

BaseStation

BBU3900

S/WV200R012C00SPC410,BootRom
01.208.01.001

RemoteRadioUnit

HWEI.550312400

S/W11.378.10.009,BootRom
01.055.03.001

AISG2.0HandheldController

PCA86010046

2.1.1

SmartBiasTee

78210455

LightningProtectionDeviceA01

86010030

Powerwave

MasterControlUnit(MCU)

7070.30(Rev.G)

8000.00R9J2.1.426

RFS

AISG2.0HandheldController

PAUSB/485

3.2.1

TMA

ATMAA1412D1A20

SmartBiasTee

BITA2SAL20

Huawei

Kathrein

3. Connecting the BSA RET system


ThissectionincludesproceduresabouthowtoconnecttheBSARETsysteminthefollowing
configurations:
SmartBiasTee
TMAwithSmartBiasTee
BTSwithRETcapability

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3.1. Smart Bias Tee configuration


ToconnecttheBSARETsystemintheSmartBiasTeeconfiguration,seeFigure3.

Note:MakesurethatyouconnecttheSmartBiasTeeaccordingtothemanufacturer
instructions.

Figure 3: Smart Bias Tee configuration

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3.2. TMA with Smart Bias Tee configuration


ToconnecttheBSARETsysteminthetowermountedamplifier(TMA)withSmartBiasTee
configuration,seeFigure4.

Note:MakesurethatyouconnecttheSmartBiasTeeandTMAaccordingtothe
manufacturerinstructions.

Figure 4: TMA with Smart Bias Tee configuration

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3.3. BTS with RET configuration


ToconnecttheBSARETsysteminthebasestation(BTS)configuration,see
Figure5.

Note:ThebasestationandTMAmustsupportAISG2.0RET.

MakesurethatyouconnecttheSmartBiasTeeorTMAaccordingtothemanufacturer
instructions.

Figure 5: BTS with RET capability

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4. RET Operating Procedures


ThissectiondescribeshowtomanagetheBSARETsystemusingtheGemintekHabilisP
portablecontroller.

Note:AlltheproceduresinthissectionarebasedontheGemintekHabilisPsoftware
application.Formoreinformationabouthowtousethissoftwareapplication,refertothe
Gemintekvendordocumentation.

4.1. Installing the portable controller


ToinstalltheGemintekHabilisPortablecontroller,performthefollowingprocedure(see
Figure6):
1.

InstallthesoftwareapplicationthatwasshippedwiththeGemintekController,onyour
laptoporotherdevice.

2.

ConnecttheAISGcabletotheAISGportontheHabilisPadapter.

3.

ConnecttheUSBcabletotheUSBportontheHabilisPadapterandtoyourlaptopor
equivalentdevice.

4.

Connect24VDCpowersupplytothepowerportontheHabilisPadapter.

Formoreinformation,refertotheGemintekvendordocumentation.

Figure 6: Installing the portable controller

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4.2. Menu buttons


Thefollowingtableliststhemenubuttonsthatappearintheproceduresinthisappendix.
Table 6: Menu buttons quick-reference
Menu buttons

Action

(Scanfordevices)

Scanfordevicesattachedtothesystem.

Addadevicetothesystem.

(Adddevice)

Getthelatestdetailsfortheattacheddevices.

(Getdetails)
Setthetiltfortheantenna(quickmenumethod).

Addorchangesettingsfortheattacheddevices.

Calibratethedevice.

Clearanysystemalarmsappearingonthepanel.

Doaselftestontheselecteddevice.

Resettheselecteddevice.

Downloadthefirmwaresoftwaretotheselecteddevice.
Addorchangesitespecificdetails.

Savethesitespecificdetailyouselected.
Getthecurrenttiltinformationoftheselectedantenna.

4.3. Scanning for devices


ToscanforRETdevices,performthefollowingprocedure:
1.

12

ClicktheScan
button.

Amessageboxappears.

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2.

ClickOK.

Theprocessstarts.Whenitisfinished,amessageboxappears.

3.

ClickOK.

TheRETpanedisplaysthedeployedBSARETantennas.Thefollowingexampleshows
thatoneBSARETantennaisdeployed.ItalsoshowsthetwosectorsandtheirsectorID,
bearing,frequency,model,tilt,andserialnumbers.

4.4. Adding devices


ToaddaRETdevice,performthefollowingprocedure:
1.

button.
ClicktheAddDevice

TheAddDevicedialogboxappears.

2.

Dothefollowing:
TypethevendornameintheVendorCodetextbox.
TypetheserialnumberofthedeviceintheSerialNo.textbox.

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3.

ClickAdd.

Theprocessstarts.Whenitisfinished,amessageboxappears.

4.

ClickOK.

4.5. Refreshing the list of devices


Torefreshthelistofdevices,performthefollowingprocedure:
1.

button.
ClicktheRefresh

Theprocessstarts.Whentheprocessisfinished,amessageboxappears.

2.

ClickOK.

4.6. Setting the tilt of devices (quick menu)


TosettheelectricaltiltoftheRETantennafromthequickmenu,performthefollowing
procedure:
1.

SelecttheantennafromthelistintheRETpane.

2.

button.
Clickthe

TheSetTiltdialogboxdisplaysthecurrentelectricaltiltoftheantenna,andtheminimum
andmaximumelectricaltilt.

3.

TypethenewelectricaltiltsettingintheCurrentTilttextbox.

4.

ClickSettilt.

Theprocessstarts.Whenitiscomplete,amessageboxappears.

5.

ClickOK.

4.7. Setting the tilt of devices (Detail Setting)


TosettheelectricaltiltoftheBSARETantennafromtheRETDetailSettingdialoguebox,
performthefollowingprocedure:
1.

14

SelectadevicefromtheRETpane.

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2.

Clickthe
button.

TheRETDetailSettingdialogboxappears.

3. TypethenewtiltintheCurrentTilttextbox.
4. ClickSettilt.

Theprocessstarts.Whenitisfinished,amessageboxappears.
5.

ClickOK.

6.

ClickClose.

4.8. Adding or changing antenna details


ToaddorchangeRETantennadetails,performthefollowingprocedure:
1.

SelectadevicefromtheRETpane.

2.

ClicktheEditbutton.

TheRETDetailSettingdialogboxappears.

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Youcanaddorchangeinformationsuchas,SectorID,SiteID,InstallerIDandDate,
Azimuth(Bearing)oftheantenna,andMechanicalTilt
3. Typeintheinformationyouwanttoaddorchangeinthetextboxes.
4. Clickthecheckboxwhereyouchangedtheinformation.Forexample,ifyouchangedthe
SectorID,thenclickitscheckboxtoselectit.
5. ClicktheSaveSelectedbutton.

Theprocessstarts.Whenitisfinished,amessageboxappears.
6. ClickOK.
7. ClickClose.

4.9. Selecting frequencies


ToselectfrequenciesforRETantennas,performthefollowingprocedure:
1.

SelectadevicefromtheRETpane.

2.

ClicktheEditbutton.

TheRETDetailSettingdialogboxappears.

3. ClicktheSelbutton.

TheSelectFrequencydialogueboxappears.

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4.

Clickthecheckboxtoselectthefrequencybands.

5.

ClickApply.

6.

ClicktheSavedSelectedbuttonontheRETDetailsSettingsdialogbox.

Amessageboxappears.

7.

ClickOK.

8.

ClickClose.

4.10. Displaying the status of devices


TodisplaythestatusofRETdevices,performthefollowingprocedure:
1.

SelectadevicefromtheRETpane.

2.

ClicktheEditbutton.

TheRETDetailSettingdialogboxappears,anddisplaysthestatusofthedevice,including
alarms,ifanyareactive.

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3.

ClickClosetoexittheRETDetailSettingsdialoguebox.

Forinformationaboutclearingalarms,seeClearingalarmsonpage20.

4.11. Displaying tilt settings


Todisplaythecurrentelectricaltiltsettings,performthefollowingprocedure:
1.

SelectadevicefromtheRETpane.

2.

ClicktheEditbutton.

TheRETDetailSettingdialogboxappears.

3. ClicktheGettiltbutton.

TheGetTiltmessageboxappears.

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4.

ClickOK.

5.

ClickClose.

4.12. Calibrating devices


TocalibratetheRETdevice,performthefollowingprocedure:
1.

FromtheRETDetailSettingsdialoguebox,clicktheCalibratebutton.

Thefollowingmessageappears.

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2.

ClickOK.

Whentheprocessisfinished,amessageboxappears.

3.

ClickOK.

4.13. Clearing alarms


ToclearalarmsonRETdevices,performthefollowingprocedure:
1.

SelectadevicefromtheRETpane.

2.

ClicktheClearAlarmbutton.

Theprocessstarts.Whenitisfinishedamessageboxappears.

3.

ClickOK.

4.14. Performing self-tests


TodoaselftestontheRETdevices,performthefollowingprocedure:
1.

SelectadevicefromtheRETpane.

2.

ClicktheSelfTestbutton.

Theselftestprocessstarts.Whenitisfinishedamessageboxappears.

3.

ClickOK.

4.15. Resetting devices


ToresetthesoftwareofRETdevices,performthefollowingprocedure:
1.

FromtheRETDetailSettingdialoguebox,clicktheResetbutton.

Whentheprocessisfinished,amessageboxappears.
2.

ClickOK.

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4.16. Downloading software for devices


TodownloadtheAISGsoftwareforRETdevices,performthefollowingprocedure:

Note:ThesystemhasfactorydefaultsettingsandincludesAISGsoftware.Software
shouldonlybedownloadedandinstalledifyouneedanotherversionorupgrade.The
informationprovidedhereisforstandarddownloadprocedures.Formoredetails,follow
theinstructionsinthefirmwareupgradepackage.

1.

SelectadevicefromtheRETpane.

2.

ClicktheDownloadSoftwarebutton.

TheOpendialogueboxappears.

3.

SelectthefilethatyouwanttodownloadandclickOpen.

Thesoftwaredownloadprocessstarts.Whenitisfinishedamessageboxappears.

4.

ClickOK.

5. Configuration procedures
ForinformationabouthowtoconfiguretheBSARETsysteminthefield,seeConfiguration
proceduresonpage25.

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Appendices

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Appendix A. RET System Diagnostics


Thefollowingtableprovidesolutionstopotentialproblemsthatmightoccurwhenusingthis
system.
Table 7: RET System troubleshooting tips
Event

Possible cause

Suggested diagnostics

Actuatorjam
(Temporary)

Actuatormotoris
faulty

1.

Checkallconnectionstothemotor.

2.

Scanthesystemtoseeiftheactuatorresponds.

3.

Ifallcablesandconnectionsaresecureandthemotor
doesnotrespond,thencontactTenXcWirelesstechnical
supportatwww.tenxc.com.

1.

Checkallconnections,cables,andthepowersupply
voltage.

2.

ResettheRETactuatorandrescantoseeifitresponds.

3.

Calibratetheactuatorafterthereset/rescancycle.

4.

Iftheproblemcontinues,thencontactTenXcWireless
technicalsupportatwww.tenxc.com.

1.

ScanandreconnecttheRETantenna.

2.

MakesuretheAISG2.0controlleryouareusingis
compatible(hardwareandsoftware)withtheTenXc
WirelessRETSystem.Formoreinformation,seeRET
Interoperabilityonpage5.

3.

Iftheproblemcontinues,thencontactTenXcWireless
technicalsupportatwww.tenxc.com.

1.

Checkthatthecablelengthiswithinthemaximum
requirements.

2.

MakesuretheAISG2.0controlleryouareusingis
compatible(hardwareandsoftware)withtheTenXc
WirelessRETSystem.Formoreinformation,seeRET
Interoperabilityonpage5.

3.

Iftheproblemcontinues,thencontactTenXcWireless
technicalsupportatwww.tenxc.com.

1.

ScanandreconnecttotheRETantenna.

2.

Iftheproblemcontinues,thenisolatetheRETantenna.

3.

Iftheproblemstillcontinues,thencontactTenXc
Wirelesstechnicalsupportatwww.tenxc.com.

4.

Iftheproblemiscleared,thentherewasinsufficient
voltagesupplyontheAISGcircuit.

Actuatorjam
(Permanent)

Actuatormotoris
notmoving

Devicedisabled RETantennaisnot
connected

Timeouterror

Timeouterror

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Exceedingcable
lengthforactuator

RETantennaisnot
connected

23

TECHNICAL OPERATIONS MANUAL

Event

Possible cause

Suggested diagnostics

Devicenot
found

RETantennaisnot
connected

1.

Checkallconnection,cables,andthepowersupply
voltage.DisconnectandreconnecttheAISGcable.Scan
thesystem.

2.

MakesuretheAISG2.0controlleryouareusingis
compatible(hardwareandsoftware)withtheTenXc
WirelessRETSystem.Formoreinformation,seeRET
Interoperabilityonpage5.

3.

Iftheproblemcontinues,thencontactTenXcWireless
technicalsupportatwww.tenxc.com.

Checksum
error

Notcalibrated

Positionlost

Outofrange

24

Softwaredownload 1.
error

Calibrationerror

Powerfailureor
looseconnection

SetTiltvalueisout
oftherange

Checkallconnection,cables,andthepowersupply
voltage(accordingtotheAISGspecifications).

2.

ResettheRETactuatorandrestartthesoftware
downloadprocess.

3.

Iftheproblemcontinues,thencontactTenXcWireless
technicalsupportatwww.tenxc.com.

1.

Checkallconnections,cables,andthepowersupply
voltage.

2.

ResettheRETactuatorandrescantoseeiftheit
responds.

3.

Calibratetheactuatorafterthereset/rescancycle.

4.

Iftheproblemcontinues,thencontactTenXcWireless
technicalsupportatwww.tenxc.com.

1.

Checkallconnection,cables,andthepowersupply
voltage.

2.

ResettheRETactuatorandrescantoseeiftheit
responds.

3.

Calibratetheactuatorafterthereset/rescancycle.

4.

Iftheproblemcontinues,thencontactTenXcWireless
technicalsupportatwww.tenxc.com.

1.

Checktheminimumandmaximumelectricaldowntilt
supportedbythespecificRETantenna.

2.

Settheelectricaldowntilt.

3.

Iftheproblemcontinues,thencontactTenXcWireless
technicalsupport.

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BI-SECTOR ARRAY RET SYSTEM

Appendix B. Configuration procedures


ThissectiondescribeshowproceduretoconfiguretheBSARETsysteminthefield.

Note:TheconfigurationproceduresarebasedontheGemintekportablecontroller.
Contactyourlocalsupportteamifyouareusingadifferentbrandofportablecontroller.

B.1. Configuring BSA RET actuators


ToconfiguretheBSARETactuators,starttheGemintekHabilisPapplicationandperformthe
followingprocedures,inorder.
STEP 1: Adding vendors
Toaddvendors,performthefollowingprocedure:
1.

ClickAntennaModelManagementfromtheToolsmenu.

TheAntennaModelManagementdialogueboxappears.
2.

ClicktheAddVendorbutton.

3.

TypethenTenXcWirelessvendorcode(TX)intheVendorcodetextbox.

Amessageboxappearsthatstatesyouhaveaddedthevendor.
4.

ClickOK.

5.

ClicktheVendordropdownlisttomakesurethatTenXcWirelessisoneoftheitems.

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TECHNICAL OPERATIONS MANUAL

6.

SelectTenXcWirelessfromthedropdownlist.

7.

ATXfolderisautomaticallycreatedinyourfilemanager.

8.

GototheTenXcWirelessWebsite(www.tenxc.com)todownloadtheconfigurationfile.

9.

PuttheconfigurationfileintheintheTXfolder.

10.

Refertothereadme.txtfileforinformationabouteachconfigurationfile.

11.

Continuewiththeprocedure,Addingantennamodels.

STEP 2: Adding antenna models


Toaddanantennamodelanditsconfigurationfile,performthefollowingprocedure:

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BI-SECTOR ARRAY RET SYSTEM

1.

FromtheAntennaModelManagementdialoguebox,clicktheAddbutton.

TheAddAntennaModeldialogueboxappears.

2.

Typethefollowinginformationinthetextboxes:
ConfigFilethefilenameanditsfullpathorclickBrowsetoselectthefilefromtheTX
folderthatwascreatedduringtheprocedure,Addingvendors.
AntennaModelNametheantennamodelname.(Thedefaultnameisthe
configurationfilename,butyoucanchangeit.)
AISGModelNamethemodelnameoftheRETdevice.ThemaximumlengthofAISG
modelnameis15characters.
Versiontheversionoftheantennamodelconfigurationfile(optional)

3.

ClickAdd.

TheantennamodelappearsintheAntennaModelcolumnoftheAntennaModel
Managementdialoguebox.

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27

TECHNICAL OPERATIONS MANUAL

4.

Continuewiththeprocedure,ScanningforBSARETantennas.

STEP 3: Scanning for BSA RET antennas


ToscanforRETdevices,performthefollowingprocedure:
1.

ClicktheScan
button.

Amessageboxappears.

2.

ClickOK.

Theprocessstarts.Whenitisfinished,amessageboxappears.

3.

ClickOK.

TheRETpanedisplaysthedeployedBSARETantennas.Thefollowingexampleshows
thatoneBSARETantennaisdeployed.ItalsoshowsthetwosectorsandtheirsectorID,
bearing,frequency,model,tilt,andserialnumbers.

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BI-SECTOR ARRAY RET SYSTEM

4.

Continuewiththeprocedure,Browsingantennadetails.

STEP 4: Br owsing antenna details


TheGemintekRETapplicationdisplaysantennadetailsintheRETpane.
Tobrowseantennadetails,performthefollowingprocedure:
1.

ClicktoselectadevicefromtheRETpane.

2.

Dooneofthefollowing:
Doubleclickthedeviceyouselected.
ClicktheEditbutton.

TheRETDetailSettingdialogueboxopens.

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29

TECHNICAL OPERATIONS MANUAL

3.

Continuewiththeprocedure,Selectingantennamodels.

STEP 5: Selecting antenna models


ToselectantennamodelsfromtheRETDetailSettingdialoguebox,performthefollowing
procedure:
1.

ClicktheAntennaModeldropdownlistandselecttheantennamodel.

2.

ClicktoputacheckintheAntennaModelcheckbox.

3.

ClicktheSaveSelectedbutton.

4.

Continuewiththeprocedure,ResettingtheBSARETsystem.

STEP 6: Resetting the system


ToresettheBSARETsystemafteryouhaveuploadedtheantennamodelconfigurationfile,
performthefollowingprocedure:
1.

FromtheRETDetailSettingdialoguebox,clicktheResetbutton.

Whentheprocessisfinished,amessageboxappears.
2.

ClickOK.

3.

Continuewiththeprocedure,CalibratingtheBSARETsystem.

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BI-SECTOR ARRAY RET SYSTEM

STEP 7: Calibr ating the system


TocalibratetheBSARETsystemafteryouhaveresetthesystem,performthefollowing
procedure:
1.

FromtheRETDetailSettingsdialoguebox,clicktheCalibratebutton.

Thefollowingmessageappears.

2.

ClickOK.

Whentheprocessisfinished,amessageboxappears.

3.

ClickOK.

TheBSARETsystemisnowconfiguredandreadytouse.

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TECHNICAL OPERATIONS MANUAL

Appendix C. CE declaration of conformity


Thefollowingletterstateshowourproductscomplywiththeappropriatedirectivesand
standards.

32

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BI-SECTOR ARRAY RET SYSTEM

EN-10049-WIN-04

33

Sculpting the airwaves. Shaping the future.


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