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Loan and Advances of SEBL

CHAPTER -1
INTRODUCTION OF THE RRPORT

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ORIGIN OF THE STUDY BACKGROUND OBJECTIVE OF THE STUDY SCOPE OF THE STUDY SOURCES OF INFORMATION METHODOLOGY LIMITATION

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Loan and Advances of SEBL

1.1 ORIGIN OF THE STUDY The Applied Research Work program exercise a significant importance as it is undertaken after completion of a vast theoretical course, Organized by the Department of Business Administration, the students study thoroughly about the institutions. At the end of the program, the students are required to place the accomplishment and findings of the work through the writing of report covering the topic assigned to them. During the program each student is supervised and guided by a teacher of the department. It enables the students to develop their analytical skills and scholastic aptitudes. I have conducted a study on “Sanctioning and Recovery System of Loan and Advances” of Southeast Bank Limited’. My supervisor Mr. Md. ShahanShah Molla, Lecturer Department of Business Administration, Leading University, Sylhet, also approved the topic and authorized me to prepare this report as part of the fulfillment of internship requirement. 1.2 BACKGROUND Loan comprises the most important asset as well as the primary source of earning for the financial institutions. On the other hand this loan is also the major source of risk for the bank management. A prudent bank management should always try to make an appropriate balance between its return and risk involved with the loan portfolio. An unregulated banking financial institution might be fraught with unmanageable risk for the purpose of managing its potential return. In such situation, the banking financial institution might find itself in serious financial distress instead of improving its financial health. Consequently, not only the depositors but also the general shareholders will be deprived of their money from the bank. The determination of loan quality will also affect the intermediation efficiency of the institutions and thus the economic growth process of

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Loan and Advances of SEBL the country. This establishes the fact that bank should provide increasing emphasis on various analytical tools and techniques for screening proposal and loan decision taking.

1.3 OBJECTIVE OF THE STUDY The basic objective of this paper is to acquaint with how a banking financial list evaluate individual potential borrower- based on which sanction different credit limit to different customer and charges different interest to different borrower that is what factors determinates decisions. The specific objective are 1. 2. To know more about the credit sanctioning policy of SEBL. To have an adequate knowledge about which factors mostly affects the loan sanctioning decisions, what amount of loan should be sanctioned to a particular loan applicant depending on his credit worthiness.

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To furnish the possibilities that the commercial bancs can extend their expertise consultation service to control risk exposures of a loan.

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To identify and suggest scopes of improvement in loan and advance portfolio of SEBL

.1.4 SCOPE OF THE STUDY The study would focus on the following areas of Southeast Bank Limited.

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Loan and Advances of SEBL      Credit evaluation system of Southeast Bank Limited. Procedure for different loan facilities. Credit portfolio management of Southeast Bank Limited. Organization structures and responsibilities of management. Each of the above areas would be critically analyzed in order to determine the efficiency of SEBL’s Credit appraisal and Management system.

1.5 SOURCES OF INFORMATION Information collected to furnish this report is both from primary and secondary in nature. This study is mainly based on the information extracted from various published annual reports, books, documents, study reports and articles. Interviews and discussion with the senior executives of the Bank gave some insights into the problems and issues of the study. The methods of collecting data followed throughout the study may be detailed as under:        SEBL credit policy and guidelines Practical Banking experience of the bank’s officers. Discussion with the officers / executives of the Bank. Annual Reports Journals of existing literature Publications of Bangladesh Bank Different websites.

1.6 METHODOLOGY The following methodology will be followed for the study:

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Primary data sources are scheduled survey. and brochures of Southeast Bank limited and different publications of Bangladesh Bank. This paper has focused on the most sensitive part of the organization i. 2.e. monitoring and repayment practice. To identify the implementation. 1. manuals. loan and advance. Only three month time is not enough to complete such a study in a lucid manner. So the bank authority hesitated to disclose important information to maintain business secrecy. The secondary data sources are annual reports. and informal discussion with professionals.Loan and Advances of SEBL Both primary and secondary data sources will be used to generate this report.7 LIMITATION OF THE REPORT 1. supervision. interview with the employee and extensive study of the existing file was done. Chowhatta Branch 5 .

Loan and Advances of SEBL CHAPTER -2 ORGANIGATIONAL OVERVIEW OF SOUTHEAST BANK • • • • • • • • • • • • • STATUS OF THE BANK VISION OF THE BANK MISSION OF THE BANK CORE VALUES OF THE BANK CLIENT COMITMENT OF THE BANK NATURE OF BUSINESS DEPOSIT SCHEME LOAN SCHEME INTERNATIONAL BUSINESS OTHER PRODUT/SERVICES CORE OBJECTIVE MANAGEMENT STRUCTURE OF SEBL SPECIAL FEATURE OF THE BANK 6 Chowhatta Branch .

The Bank also tries to fulfill its share in community responsibilities.500 million and its Capital and Reserve reached TK. correct in judgment. good profitability. honest in dealings. Its aims are for boosting modern management. encourages improvements. "A Bank with Vision" has been precisely an essence of the legend of success in the Asian countries. Southeast Bank Limited has 46 branches throughout Bangladesh and its aim is to be the leading bank in the country's principal markets. advanced technology. a second generation private Bank. solid growth and excellent image of the bank. The bank by concentrating on the activities in its area of specialization has achieved good market reputation with efficient client service. The Southeast Bank Limited is pledge-bound to convert the bank into a global modern banking institution dynamic in actions. By such measures the Bank intends to grow and increase shareholders' earning per share. The Bank is committed to providing continuous training to its staff to keep them up to date with modern practices in their respective fields of work. emerged in 1995 amid liberalization of global economics. values sense of urgency and develops people who accept challenges and turned them in to opportunities. Currently its Authorized Capital TK.87 million as of June 30.3. fair in approach.0 STATUS OF THE BANK Southeast Bank Limited. polite in behavior and devoted to high quality services to clients. which is focused on the established and emerging markets of Bangladesh. The Bank has a diverse arrangement of carefully adapted products and services to satisfy client needs. Southeast Bank Limited has been licensed by the Government of Bangladesh as a Scheduled commercial bank in the private sector in pursuance of the policy of liberalization of banking and financial services and facilities in Chowhatta Branch 7 . progressive in ideas.Loan and Advances of SEBL • SOUTHEAST BANK AT A GLANCE 2. 2678. Southeast Bank Limited is a scheduled commercial bank in the private sector. 2006. Today. Southeast Bank Limited in a responsive organization which promotes innovations. futuristic in attitude.

Steady return on shareholders' equity. Balanced growth strategy.Loan and Advances of SEBL Bangladesh. Attract and retain quality human resource. Innovative banking at a competitive price. Deep commitment to the society and the growth of national economy.’ 2. 2.2 MISSION OF THE BANK • • • • • • • • High quality financial services with the help of latest technology.3. 2. the Bank within a period of 10 years of its operation achieved a remarkable success and met up capital adequacy requirement of Bangladesh Bank. In view of the above. Fast & accurate customer service. High standard business ethics.1 VISION OF THE BANK ‘To stand out as a pioneer banking institution in Bangladesh and contribute significantly to the national economy. CORE VALUES OF THE BANK • • • • • • • • Integrity Respect Fairness Harmony Team spirit Courtesy Commitment Service Excellence 8 Chowhatta Branch .

Southeast Bank does all traditional banking business including the wide range of savings and credit scheme products. Safety and security of their money in trust with Bank. Competitive pricing of products and services. Mutual growth. retail banking and ancillary services with the support of modern technology and professional excellence. First-rated solutions of the banking problems and issues. The types of deposits. the Bank has introduced the following customer friendly deposit schemes: a) b) Pension Savings Scheme (PSS) Education Savings Scheme (ESS) Chowhatta Branch 9 .5 NATURE OF BUSINESS As a commercial bank.Loan and Advances of SEBL 2. Savings Bank Deposits and Current Account Deposits. 2. loans & advances and international business are as under: 2. The bank has launched a number of financial products and services since its inception. DEPOSIT SCHEME Besides Fixed Deposits.4 CLIENT COMITMENT OF THE BANK • • • • • • • • Dispatch of work with high degree of professionalism and use of most suitable banking technology. Founding life-long relationship based on mutual trust and respect. Sharing their values and beliefs.6. Response to customer needs with quickness and accuracy.

3 years) Double Benefit Scheme (DBS) 2.8. ship scrapping.7.Export Business . steel & engineering. textile. LOAN SCHEME The loan portfolio of the Bank is well diversified and covers funding to a wide spectrum of business and industries including readymade garments.Loan and Advances of SEBL c) d) e) f) Monthly Savings Scheme (MSS) Savers Benefit Deposit Scheme (SBDS) Fixed Deposits ( 1. construction. cement. a) c) e) f) Agricultural Scheme Working Capital Consumer Credit Scheme Finance to NBFIs b) Commercial Lending d) House Building Loan g) SME Finance h) Large/Medium Scale Industry i) Loan against Export & Import 2. 6 & 12 months and 2. healthcare. edible oil. pharmaceuticals. 3. real-estate and loans under consumer’s credit schemes allowed to the middle-class people of the country for acquiring various household items.Import Business . chemical. INTERNATIONAL BUSINESS The international business of the bank includes the following: . 2.Foreign Remittances Chowhatta Branch 10 .

there is transparency in decision-making and management activities. OTHER PRODUT/SERVICES The other product / services offered by the bank are as under: .Loan and Advances of SEBL 2. Chowhatta Branch 11 .Real Time On-line any Branch Banking Service .Dual Currency Visa Credit Card .11 MANAGEMENT STRUCTURE OF SEBL Southeast Bank is blessed with a well-designed management structure with clearly defined responsibilities. Vision for the future is the characteristic that differentiates Southeast Bank from other competitors.9. The bank has appropriate organizational structure manned with qualified professionals for proper planning.Merchant Banking Services 2. controlling and monitoring functions. executing. delegation of authority and proper accountability. Resultantly.ATM Operation . 2.Islamic Banking Services .10 CORE OBJECTIVE The bank's overall objective is to have a higher profitability than that of the weighted average of other banks. As such the main focus of the Bank is on highly profitable business with convincing growth potential.

12 SPECIAL FEATURE OF THE BANK g) h) Southeast Bank Limited is engaged in conventional commercial banking. ENTRY LEVEL Probationary Officer Trainee Asstt.Loan and Advances of SEBL ENTRY LEVEL Management Trainee Management Trainee Managing Director Deputy Managing Director Senior Executive Vice President Executive Vice President Senior Vice President Vice President First Vice President Senior Asstt. It is the pioneer to introducing and launching different customer friendly deposit scheme to tap saving of the people for channeling the same to the productive sector of the economy. Vice President Senior Principal Officer Principal Officer Executive Officer Senior Officer Officer Junior Officer Assistant Officer Computer Operator Cashier Chart-1: Hierarchy of Southeast Bank Ltd. Officer Computer Trainee Cashier Trainee 2. i) The bank is committed to continuous research and development so as to keep phase with modern banking. Vice President Asstt. Chowhatta Branch 12 .

01 3500.23 69582.92 68714.84 38258.80 11916.18 4940.34 35125.47 3500.00 Authorized Capital Paid-up Capital Reserve Fund Equity Reserve) Deposit Advance Investment Import Business Export Business Guarantee Business Fund 22810.00 2500.57 21350.00 3422.64 6504.09 5113.81 7657.30 13511.00 1056.77 38470.20 4804.36 25874.76 21120.26 48164060 41147.32 Chowhatta Branch 13 .00 in Taka in Taka in Taka in Million Million Million Million 10000.10 7975.37 1180.61 8656.99 9008.61 8462.67 55474. The bank has introduced camera surveillance system to strengthen the security service inside the bank premises.12 42178.00 2852.15 32551.74 4186.14 29079.28 12299.86 6265.05 77497.05 46056.60 6468.52 (Capital and 9927. The bank introduced customer relation management to asses the need of the customers and resolves any problem on the spot.36 2828.47 2236. Now I would like to show a feature as the improvement of last five years as bellow: At a Glance improvement of five years TABLE 1:SOUTHEAST BANK AT A GLANCE 2009 Particulars Taka 2008 2007 2006 2005 Taka in Million 2500.74 15078.60 28771.Loan and Advances of SEBL j) k) l) The operation of the bank is computerized to ensure prompt and efficient service to the customers.18 60281.16 96669.55 58019.92 46724.

98% 1.81 35.19 4338.20 790.66% 3.11 6766.90 % 3.47 7237.85 10250.79 4614.12% 11.88 1300.45 2062.72% 146 589 22152 1254 56 12.64% 0.97 1708.51% 1.11 1473.86% 4.06% 1.20 1222.97% 11.27 2916.90% 130 507 5750 759 31 4689.66 909.53 64370 54.5:1) 16.77% 13.44 374.50% 138 536 8855 845 31 Chowhatta Branch 14 .39 53706.11 4706.62 43294.42 112676.24 2685.66 1870.66% 3.00% 140 598 9636 964 38 17.13 8670.37% 6.Loan and Advances of SEBL Total Income Total Expenditure Operating Profit Net Profit after-Tax and Provision Fixed Assets Total Assets Earning per Share (Taka) Dividend Cash (%) Bonus Shares Return on Equity (ROE) Return on Assets (ROA) Non performing Loans as % of Total Loans Capital Adequacy Ratio Number Banks Number of Foreign Correspondents Number Of Shareholders Number of Employees Number of Branches of Correspondent 13704.12 59.11 15% 40.64 31.71 20% 20%(5:1) 17.45 9087.58 887.56 5754.88 15% 35%(20:7) 20%(5:1) 25%(4:1) 8% (12.55 3216.92 81181.12% 145 587 12536 1080 46 19.90% 1.55 3012.73% 11.09% 4.

The growth of Authorized Capital and Shareholders equity of the Bank is shown below: Authorized Capital 2009 2008 Year 2007 2006 2005 0 5000 Amount 10000 Chowhatta Branch 15 . the Authorized Capital of the Bank was Tk. The Authorized Capital since inception of SEBL have been increased by 1. At the end of 2009.10. 000.Loan and Advances of SEBL At the time of incorporation in 1995. the Authorized Capital and of the Bank stood at Tk.900% respectively to maintain sound capital adequacy of the Bank and to make the Bank financially stronger.00 Million.00 million.500.

96669. 2009 as compared to Tk. Chowhatta Branch 16 .Competitive interest rates. attractive deposit products.Loan and Advances of SEBL Fig 1: Authorized Capital Shareholders Equity 10000 9000 8000 7000 6000 Amount 5000 4000 3000 2000 1000 0 2005 2006 2007 2008 2009 Year Fig 2: Shareholders Equity The Bank mobilized total deposits of Tk.67 million in 2008. deposit mobilization efforts of the employees and confidence reposed by the customers in the Bank are the factors that contributed to the notable growth in deposits.68714.05 million as of December.

00. As we have been making Substantial profits for five consecutive years.000 shares at the time of listing with Dhaka Stock Exchange and Chittagong Exchange in 2000.373 shares in the Form of Bonus Shares and Rights Shares after listing with stock exchanges. We had 30. We have issued 3. 26. showing 1040. 12. The Bank’s positive Earning per Share for the last five years is shown below: Chowhatta Branch 17 .Loan and Advances of SEBL Deposit (2005-2009) At a Glance 70000 60000 50000 Taka In 40000 Million 30000 20000 10000 0 2005 2006 2007 2008 2009 Year Fig 3: Total Deposit At the end of the year 2009. 26. 42. the number of outstanding shares of our Bank stood at 3.373 shares. the harmony between increased numbers of Issued Shares and Earning per Share is being maintained.88% increase in number of Bank’s outstanding shares.

64 2006 2007 Year 2008 2009 Fig 4: Earning Per Share At the end of the year 2009. The Bank’s positive Earning per Share for the last five years is shown at above& cash dividend and bonus share are shown below. showing1040.71 42. Chowhatta Branch 18 .42 31.11 54. the number of outstanding shares of SEBL Bank stood at 34226373 shares. It have issued 31226373 shares in the form of Bonus Shares and Rights Shares after listing with stock exchanges. the harmony between increased numbers of Issued Shares and Earning per Share is being maintained.88% increase in number of Bank’s outstanding shares.88 35. SEBL had 3000000 shares at the time of listing with Dhaka Stock Exchange and Chittagong Exchange in 2000. As it has been making Substantial profits for five consecutive years.Loan and Advances of SEBL Earning Per Share 70 Amount 60 50 40 30 20 10 0 2005 59.

00% 8.00% 30.00% 15.00% 20.00% % 15.00% 25.00% 0.00% 10.00% 0.00% 15.00% 15.Loan and Advances of SEBL Bonus Share 40.00% 2005 2006 2007 Year 2008 2009 Fig 4: Bonus Share Cash Dividend 25.00% 2008 2009 Chowhatta Branch 19 .00% 0.00% 2005 2006 2007 Year 0.00% 35.00% 20.00% 5.00% 20.00% 20.00% 10.00% 20.00% 35.00% 5.00% % 25.

90% 16.00% 17.00% 10. The percentages of Return of Equity for the last five years are given below: Return on Equity 25.Loan and Advances of SEBL Fig 5: Cash Dividend During the year 2009.00% 0.00% 5.51 percent as against 12.00% 20.00% 2005 2006 2007 Year 2008 2009 Fig 6: ROE Chowhatta Branch 20 .06% % 15.64 % 19.51% 17.06 percent of the previous year.98% 12. Return on Equity (ROE) of the Bank was 16.

Loan and Advances of SEBL CHAPTER -3 LITERATURE VIEW OF LOAN AND ADVANCES OF SEBL • • LOAN TYPES OF LOANS LOAN CLASSIFICATION ---AN OVERVIEW • Chowhatta Branch 21 .

Or loan is an arrangement in which a lender gives money or property to a borrower.Loan and Advances of SEBL 3. Henchmen” when a bank makes an advance to a customer whether by overdraft or loan account is called banker’s credit” From above definition we can say that credit or advance is main function of a commercial bank. at some future point(s) in time. and the borrower agrees to return the property or repay the money. Bank lends money in different forms. Like all debt instruments. between the lender and the borrower. usually for a specified rate of interest is called bank loan or bank advance”1 “Banker’s credit means the credit granted by a banker to his customer’s” Prof.0 LOAN A loan is a type of debt. 1 Chowhatta Branch 22 . usually along with interest. which means banker grant credit to his customer for his profit. Usually. there is a predetermined time for repaying a loan. a loan entails the redistribution of financial assets over time. and generally the lender has to bear the risk that the borrower may not repay a loan (though modern capital markets have developed many ways of managing this risk). According to oxford dictionary of business “a specified sum of money but by bank to a customer.

In this arrangement. direct and indirect. is given security a lien on the title to the house until the mortgage is paid off in full. The financial institution. the money is used to purchase the property. 3.Loan and Advances of SEBL In a loan. An indirect auto loan is where a car dealership acts as an intermediary between the bank or financial institution and the consumer. each of these obligations and restrictions is enforced by contract. There are two types of auto loans. issuing of debt contracts such as bonds is a typical source of funding. used by many individuals to purchase housing. Acting as a provider of loans is one of the principal tasks for financial institutions. Typically. A direct auto loan is where a bank gives the loan directly to a consumer. which can also place the borrower under additional restrictions known as loan covenants. A mortgage loan is a very common type of debt instrument. the borrower initially receives or borrows an amount of money.g. in much the same way as a mortgage is secured by housing. the money is paid back in regular installments. called the principal. which provides an incentive for the lender to engage in the loan. The loan is generally provided at a cost. referred to as interest on the debt. In some instances.2. If the borrower defaults on the loan. or partial repayments. the bank would have the legal right to repossess the house and sell it. in practice any material object might be lent. each installment is the same amount. and is obligated to pay back or repay an equal amount of money to the lender at a later time. a loan taken out to purchase a new or used car may be secured by the car. a car or property) as collateral for the loan. In a legal loan.2 TYPES OF LOANS 3. For other institutions. The duration of the loan period is considerably shorter often corresponding to the useful life of the car. in an annuity. however. Although this article focuses on monetary loans. Chowhatta Branch 23 . from the lender.1 Secured A secured loan is a loan in which the borrower pledges some asset (e. to recover sums owing to it.

The vastness of the loan classification status of Bangladesh can be measured from the figures of total classified loans in the country. Classification of loans include only such assets of the balance sheet of a bank which did not yield interest income and have remained past due for some quarters.. Loan classification is defined in terms of degree of risk associated with loans.3 Demand Demand loans are short term loans that are atypical in that they do not have fixed dates for repayment and carry a floating interest rate which varies according to the prime rate. Chowhatta Branch 24 . doubtful and bad/loss as per classification guidelines by the Bangladesh Bank. Demand loans may be unsecured or secured.2.2 Unsecured Unsecured loans are monetary loans that are not secured against the borrower's assets.Loan and Advances of SEBL 3.3 LOAN CLASSIFICATION ---AN OVERVIEW Loan classification attempts to categorize the debt information in a systematic manner.2. These may or may not be regulated by law. Loans are classified as substandard. They can be "called" for repayment by the lending institution at any time.] 3. These may be available from financial institutions under many different guises or marketing packages: • • • • • credit card debt personal loans bank overdrafts credit facilities or lines of credit corporate bonds The interest rates applicable to these different forms may vary depending on the lender and the borrower. 3. Loans are generally categorized in Bangladesh as either unclassified or classified.

The loans which become payable after serving demand notice by the bank concerned are termed as Demand Loan.Loan and Advances of SEBL Objectives of Loan Classification: To find out Net Worth or Adjusted Capital of a bank.Forced LIM.    Table 3:Type of loans to be reported in CLS. 2. as for example OD. FBP. For Example. Type of loans Continuous Definition These are those advances which do not have any set schedule for drawing or disbursement but usually have a terminal date of full adjustment or repayment. Sl No. To put the bank on sound footing in order to develop sound banking practice in Bangladesh. which is payable on specific repayment schedule and specific period is to treated as term loan. To calculate the required provision and the amount of interest suspense. PAD. Demand 3 Term Chowhatta Branch 25 . IBBP ETC. CC. These are loans. To help for assessing financial soundness of a bank.     Importance of Loan Classification: Strengthen credit discipline Improve loan recovery positions Make planning for future course of loan. 1.

Industrial Finance etc. Loan disbursed in agri-sector repayable within 12 months will also be treated under this head.Loan and Advances of SEBL For example.1 lac and micro credit repayable within 12 months. Short term small loan means loan up to Tk. 4 Short Agricultural Micro Chowhatta Branch 26 . Term Short term agriculture loan include the short-term credit / mentioned in the circular issued by Annual Agricultural Credit Department (ACD) of Bangladesh Bank under annual credit program.Project Finance.

Loan and Advances of SEBL CHAPTER-4 LOAN AND ADVANCES AT SOUTHEAST BANK LTD • • • • • • • OVERVIEW TYPES OF LOAN IN SEBL RATE OF INTERAST ON LOAN DOCUMANTATION OF LOAN PROCESS OF DISBURSMENT APPROVAL AUTHORITY PROCEDURE OF RECOVERY Chowhatta Branch 27 .

Banks provide loans and advances to the businessmen either through overdraft or by discounting of bills of exchange. The making of loans and advances has always been prominent and most profitable function of a bank.Loan and Advances of SEBL 4. they cannot afford to lock up their fund for long periods. Thus. follows a very cautious policy and conducts his business on the basis of well-known principles of sound lending in order to minimize the risk. credit creation means multiple expansions of bank deposits. Only a small portion of a bank’s demand and time liabilities is advanced on long term basis where the banker usually insists on a regular repayment by the borrower in installments. while and Chowhatta Branch 28 . The difference between loans and advances is that the advances are for short period and loans are for relatively longer period. money) now by a promise to pay at some time in future. Credit means getting the purchasing power (i. carry greater risk and are generally non-shiftable. The bank loan is not paid directly to the borrower but is only credited in his account. A bank keeps a certain proportion of its deposits as minimum reserve for meeting the demand of the depositors and lends out the remaining excess reserve to earn income. Every bank loan creates an equivalent deposit in the bank. therefore. So. Loans and advances are the most profitable and the least liquid assets of the bank.0 OVERVIEW Bank credit means bank loans and advances. They usually grant short term advances which are utilized to meet the working capital requirements of the borrower. Sanctioning advances to clients and others out of the funds at its disposal is one of the principal services of a modern bank.e. Loans and advances earn high rate of interest. Thus. Commercial Banks deal with the money from the depositors repayable on demand.. While lending fund a banker. The whole structure of banking is based on credit.

computer. This Loan is sanctioned for house building purpose & interest rate is 16%. Industrial loan (1) Term Loans: The term loan is determined on the basis of conception period of a project and generation of income by use of the loan. Such loans are provided for agricultural activities. fishing etc. farm. 4.Loan and Advances of SEBL advances are mostly preferred by the banks because of their high yields. DVD etc. the interest rate is 13% the customer must have an account is the bank. The following documents are required for this type of loan Chowhatta Branch 29 . to the service holders to buy car. furniture. machinery. Consumer Credit Scheme b. and poultry. extension of tea gardens and development of horticulture. airconditioner. The customer needs a verification certificate form his employer. House building Loan: It is a long term Loan. The customer needs two guarantors. House Building Loan c. Mostly this loan has a time period of 2 years to 3 years.1. Over Draft 3. transport facilities. Mainly loan has a time period of 3-5 years. they are not popular from the consideration of liquidity and safety of the bank. dairy. a. Time loan 4. Consumer Credit Scheme (CCS): This is a special credit scheme provided by Southeast Bank Ltd. Term Loans a. TYPES OF LOAN IN SEBL There are different types of loans are offered by the Southeast Bank Limited these are given below – 1. b. Staff Loan 2. TV.

In order to get loan form the bank. Commission. Chowhatta Branch 30 . For the bank guarantee client needs to bear Stamp. It is sanctioned for less than a year. Here interest will be charged on the withdrawal loan amount.00%.1. (3) Time loan: It is a short term loan. (2) Over Draft: Advance in the form of overdrafts is allowed on a current account. The interest rate of the loan is 8.1 BANK GUARANTEE: Bank gives guarantee to his valued client on the basis of work order by tender. and Vat etc charges.Loan and Advances of SEBL o Valuation certificate of the Bank o Estimated cost for construction of house by the engineer o A copy of permission from DIT c. the clients are obliged to fulfill certain requirements provided by the bank. This type of loan gives some facilities to the staffs of the bank. Normally this type of loan is sanctioned for 3. 6 or 9 months. The customers may be sanctioned a certain limit within which he can withdraw his loan amount for several times within a stipulated period. 4. The maturity period is 180 months to 15 years. (4) Industrial Loan: The bank provides industrial loan to it clients. overdraft facility is normally given to the party for the expansion of business and this facility is given for maximum one year. The client should be deposited his margin amount which is refundable. When client will like to close his bank guarantee the bank maintain some procedure. Staff Loan: This type of loan is only given to the employees or staffs of bank. It is sanctioned for 5 years or above.

Than Liability A/C: DR.15. Asset A/C: CR.00 crores Lead arranger:  Participants:   [2] H. Southeast Bank Limited is involved in this process with many parties.00 crores Chowhatta Branch 31 . Part A/C: CR.P ChemicalsLead arranger:  Co-arranger:  Participants:   Exim Bank Limited Jamuna Bank Limited Southeast Bank Limited Prime Bank Limited Arab Bangladesh Bank Limited Exim Bank Limited Southeast Bank Limited Loan amount Tk. Margin A/C: DR. There is a leading bank and others are participants.Loan amount Tk. 4. Recent two loan syndication of Southeast Bank Limited is given below: [1] Meer Cement.2 LOAN SYNDICATION A Syndication of loan is a loan given to a party by some banks.33.1.Loan and Advances of SEBL Cancellation of Bank Grantee B/G: The amount deposited for margin on B/G bank created liability account.

Table-4: Interest Rates of Loan LENDING CATEGORIES 1.00% 13.2 RATE OF INTERAST ON LOAN The Bank from time to time circulate the interest rates/pricing of loans.50% 11.00% Loan to Agricultural input Traders and Fertilizer 10. LARGE AND MEDIUM SCALE INDUSTRIES (TERM LOAN) 3.Loan and Advances of SEBL 4. EXPORT o Jute Goods Export o Other Export 6.00% Dealer/ /distributors 2. • • Loan to primary producers LENDING RATE 9.50% 14.50% 16 . charges .00% Fixed 14. WORKING CAPITAL (Industrial) o Jute o Other than jute 5. commissions etc.00% Chowhatta Branch 32 . to its Branches with the approval of the competent authority and as per guidance of Bangladesh Bank.00% 16.50% 13. AGRICULTURE. LENDING • Jute Trading • Commercial Lending(Others) 7. As on date the Bank fixes a mid rate for lending based on the Average Cost of fund.00% Fixed 11. HOUSE BUILDING FINANCE • Real Estate Developers 16. COMMERCIAL. SMALL & COTTAGE INDUSTRIES (TERM LOAN) 4.

3 DOCUMANTATION OF LOAN Documentation is obtaining such agreement where all the terms and condition and securities are written and signed by the borrower. ii. Letter of hypothecation of goods and capital machinery. 8. iv. Generally. There are no hard and fast rules of documentation and it varies from bank to bank. CONSUMER CREDIT SCHEME 9. Letter of arrangement. the documents are taken in the case of a secured advance by SEBL: i. Stock report: This report is used for OD and CC. Personal guarantee of the owners of the property.00% 16. CREDIT CARD 10.50% 16 .00% 16 . In this report. v. Memorandum of deposit of title deed of property duly signed by the owners of the property with resolution of Board of Directors of the company owning the landed. vii.00 % 16. iii.50% per month 4. Letter of continuity. In documentation each type of advances requires a different set of documents. FINANCE TO NBFIs 11. vi. information about the quality and quantity of goods hypothecated is furnished. It specifies rights and liabilities of both the banker and the borrower. 33 Chowhatta Branch .Loan and Advances of SEBL • Individual/Housing Finance Comp. It also differs with the nature of securities.00% 2. The documents should be stamped according to the stamp Act. Demand promissory note: Here the borrower promises to pay the loan as and when demand by bank to repay the loan. OTHER LOANS • • SME Others (Fixed) 13.

Bangladesh Bank and deed of the Mortgage and power of the Attorney to be drafted and executed under the Supervision of the Bank’s Legal Advisor. XVII/XIX for filling charges with the register of joint stock companies under relevant section.  The legal documents of the vehicle have been obtained.  Lawyers certificate to the effect that all the legal formalities (Equitable/ Registered Mortgaged) has been properly created on the land and building in favor of the bank and bank has acquired the effective title of the property.  They will thoroughly examine and ensure that the subject credit facility does not contradict to any law.  The officer of Loan Administration must collect the acceptance of the customer’s of the terms and conditions on the duplicate copy of the sanctioned advice.1Pre-disbursement Compliance: When the credit proposal are approved the credit officer must have to be ensured that the disbursement of the credit facilities must comply with the directions written in the credit policy and circular made by time to time along with checking all the following terms and conditions. Letter of lien for advance against FDR 4.4 PROCESS OF DISBURSMENT 4. Guarantee of all the directors of the company. Chowhatta Branch 34 . x. Letter of Revival.  Registered power of attorney has been collected from the borrower (contractor) assigning the work order favoring the bank and the power of attorney has been registered with the work order given agency and they have agreed that they will issue all the cheques favoring bank.4. xii. rules and regulation of the country. Resolution of the board of directors to borrow fund to execute documents and completes other formalities Form no. xi.Loan and Advances of SEBL viii. ix.

as appropriate. Branch will disburse the loan amounts only when all security documentation is in place. 4. Residue if any shall be paid along with last installment.4. Disbursement will be made in all cases after having acknowledgement of receipt of the goods. No partial payment allowed.will be charged.3. the loan amount will be disbursed and credited (against Quotation(s) to be produced/submitted by the customers) directly to the respective account of the customers to be maintained with the Branch and payment thereof (sanctioned amount plus client’s equity) as per quotation(s) shall be made directly to suppliers/ shopkeepers through Pay order or Demand Draft. outstanding principal & accumulated interest as on the date of payment has to be paid. However for minor purposes disbursement may be made by clients’ choice at the discretion of banking authority.3 Mode of Repayment: Maximum 60 (sixty) Equal Monthly Installments depending on loan amount and items.1000/.2 Mode of Disbursement: After sanctioning of loan under the Scheme. In such cases.1 Early Repayment The borrower may repay the loan in full before the end of the loan term. 4. In case of early payment Tk.4. and clean. CIB report is obtained.3.4. 4. 4.2Security /collateral & Documentation: 1) Duly filled in Loan Application Form Terms and conditions signed 2) Demand Promissory Note Chowhatta Branch 35 .Loan and Advances of SEBL  Collection of the satisfaction certificate in respect of all the documents both legal and banking from the lawyer.4.  After being satisfied all the above terms and conditions the credit in-charge will disburse the loan amount to the client.

9) Tin Certificates (if any) 10) Personal Net-worth statement 11) Salary Certificate / Pay slip / Bank Statement of 3-12 months 12) Proof of Professional Certificate (when required) 13) Quotations of Items to be purchased 14) Copy of recent Utility bill paid in the name of borrower (for address verification)/ Copy of Passport/Copy of Valid Trade license 15) Letter of Hypothecation 16) Letter of Lien 17) Trust Receipt 18) Cash and/ or collaterals.Hire Purchase raised in the BRTA and blue-book of the car). 8) Post dated cheques as per repayment schedule.Loan and Advances of SEBL 3) Letter of Continuation 4) Irrevocable Letter of Authority for undated cheque 5) Letter of Introduction from the employer or referee (where applicable) 6) Personal guarantee of two guarantors acceptable to the bank and qualified to borrow under the scheme. 7) Undated cheques for 1.5 times to the loan amount. immovable property. assignment of interest may he accepted if offered by the client. 19) Other (if any) • For Car Other Security/ Collateral a) Hypothecation over the car (lien mark. b) First party comprehensive insurance of the car (Policy must be renewed every year and copy of the policy must be submitted to the bank) • For Cur Other Legal Documents Chowhatta Branch 36 .

Loan Renewal Successive loans depend on track record of previous loan. The Officer shall regularly follow up for recovery and necessary measure for recovery. 4.3. To identify and manage arrears.Loan and Advances of SEBL a) Letter of Set-Off b) Irrevocable Letter of Authority to repossess the vehicle c) Ownership transfer form signed by customer d) Letter of Offer with full terms and conditions stated therein and duly accepted. This call be achieved by identifying early signals of delinquency and thus minimizing losses. Collection also protects the assets of the bank. the following aging classification is adopted: Chowhatta Branch 37 .3 Other Terms & Condition Prepayment Prepayment penalty will be charged on the outstanding amount and when decided by the bank. usually repayment behavior of the borrower is the main considerations for renewal and enhancement of the loan amount. Collection Steps The goal of the collection process is to obtain payments promptly while minimizing collection expense and write-off costs as well as maintaining the customer’s goodwill by a high standard of service. Recovery System If the borrower fails to adjust the loan within validity period or to repay his monthly installment then the responsible loan-monitoring officer of the concerned branch will arrange for adjustment of the overdue installments from the borrower’s savings account if there adequate balance.4.

APPROVAL AUTHORITY The Bank’s existing policy is to centralize the delegated power to be vested to Committees. Follow up & Persuasion over phone 1st Reminder letter 2nd reminder letter + Single visit • 3rd reminder letter • Group visit by team member • Follow up over phone • Letters to Guarantor.Loan and Advances of SEBL Past (DPD) 1-14 15-29 30-44 Due Collection Action Letter. Reference all above effort follows • Warning on legal action by next 15 days Call up loan 45-59 60-89 Final Reminder & Serve legal notice Legal proceedings begin Repossession starts Telephone calls/Legal proceedings continue 90 above and Collection effort continues by officer & agent Letter to different banks/Association 4. Chowhatta Branch 38 . Before approving any facility the authority must be ensured that the borrowers CIB report as obtained is updated and clean. The following guidelines are to be applied in the approval/sanctioning of Loans. • • The credit approval authority must be delegated in writing from the MD and Board (as appropriate) and records of all delegation to be retained in CRM. This policy is adopted with the view to minimize the risk by screening the proposal at the approval stage. Employer. The sharing of knowledge and experience for taking decisions enables the management to avoid the unnecessary risk.5.

MD/Head Office Credit Committee / Head of Credit Risk Management must approve and monitor any cross-border exposure risk. Approvals must be evidenced in writing.Loan and Advances of SEBL • • • • Delegated approval authorities should be reviewed annually by MD/CEO/Board.1Credit Approval Process Southeast Bank conducts its banking operation under branch banking system. Head of Internal Control. For administrative control and smoothening its day-to-day operation and extension of Chowhatta Branch 39 . however. Regional credit centers may be established.5. all large loans must be approved by the Head of Credit and Risk Management or Managing Director/CEO/Board or delegated Head Office Credit Executives. The “pooling” or combining of authority limits should not be permitted. All credit risks must be authorized by Committee within the authority limit delegated to them by the MD/CEO/Board. Approval records must be kept on file with the Credit Applications. Any credit proposal that does not comply with Lending Guidelines. The credit approval function should be separated from the marketing/relationship management (RM) function. and Head of CRM. • • • • • The aggregate exposure to any borrower or borrowing group must be used to determine the approval authority required. or by electronic signature. • Credit approval should be centralized within the CRM function. regardless of amount. Any breaches of lending authority should be reported to MD/CEO. should be referred to Head Office for Approval. It is essential that executives/members of the Committee charged with approving loans have relevant training and experience to carry out their responsibilities effectively 4.

all branches have been placed under centralized Credit Operation Department of Head Office. Credit gets credit and risk assessed by Credit officials. The credit officers and executives after obtaining credit applications through Branch Manager along with all required papers and documents ensures sufficiency and consistency of the papers and documents. it is declined and Credit Division inform the decision to the branch accordingly. When the proposal is under the approval authority of the Executive Committee. the proposal. When the proposal falls beyond the power of the Head of Branch. Credit committee after thoroughly & critically examining the proposal recommend it to the Branch Manager who approve credit under his delegated authority. They originate credit proposals. If a proposal does not meet the basic lending criteria as per Credit guidelines and banking norms. Financial Institutions. it is sent to Head Office. DMD (credit) and the Managing Director. For mitigating the credit risk due to lack assessment or refrain sanction of any credit facility without fulfilling the total requirement for sanctioning a credit by the Head of Branch. The proposal being found acceptable is placed to Head Office credit committee if the proposal falls under the delegated authority of the Management. Southeast Bank Limited has introduced centralized system of sanctioning any type of credit except credit facility backed by cash collateral. However proposals may also be received at Head Office for syndication and also from big clients. where the approval are accorded. At the branch level the officers and executives of credit department must possess full knowledge of the policy & procedures of credit operations. through Divisional Head. prepare detailed credit memorandum after undertaking a thorough credit check and conducting credit risk assessment of the client in light of credit policy Guidelines of the Bank. Credit Division. Credit proposals are generally originated at branch. having been assessed by the credit Officers/Executives is placed to the EC. Credit. The fully documented Credit Memorandum (CM) is placed to the Branch Credit Committee by the In-charge credit. Head office Credit Division keeps credit files under proper control number and its use is restricted to the authorized officials only Chowhatta Branch 40 . quick credit delivery.Loan and Advances of SEBL appropriate and quick services. Divisional Head.

Loan and Advances of SEBL Flow chart for approval Process of Loans & Overdrafts Credit Application processed by credit officers and recommended by Credit In charge/ Head of Branch of the branch. Chowhatta Branch Head of Branch (HOB) Head Office.5. Fig: Flowchart for approval process of loans and advances Branch Credit Committee San ctio n/D ecli ne 4. Credit Division Head Office Credit Committee Managing Director Executive Committee/Board of Director Proposed Credit facilities are compliant of the existing banking regulations.2Mandatory Checking    CRG has been done. Other analysis and assessment has been done properly. 41 .

4.  Approval authorities check that pricing of the facilities are within the Bank's declared band. Fresh approvals. compromise agreement for large loan accounts are placed for approval by the Board as per Bangladesh Bank Guidelines. 4. Credit approvals are given on a one-obligor basis. Credit Administration.5. rescheduling.Loan and Advances of SEBL       Competent authority as per Bank's policy approves facilities in writing. Limit is approved as per authority delegated in the rule book. The purpose of the segregation is to improve the knowledge levels and expertise in each department. Large loans are approved within the ceiling advised by Bangladesh Bank. Credit Approval/Risk Management. renewal.5 Preferred organizational structure & responsibilities Chowhatta Branch 42 .  Proposal incorporates that facilities are subject to banking regulation. which shall be mentioned in the sanction letter also. to impose controls over the disbursement of authorized loan facilities and obtain an objective and independent judgment of credit proposals.4 Segregation of Duties The following lending functions should be segregated: 1.5.5. 3. Relationship Management/Marketing. 2.3Appeal Process Any declined credit will be represented to the next higher authority for re-assessment/ approval. Standard facilities are described using standard language. 4.

however. 4.Loan and Advances of SEBL The appropriate organizational structure must be in place to support the adoption of the policies detailed in Section 1 of these guidelines. Regional credit centers may be established. Credit approval should be centralized within the CRM function.5.1 Preferred Organizational Structure The following chart represents the preferred management structure: Head of Branch Credit Department Credit Administration Fig 7: Organizational Structure Branch CEO/Managing Director Deputy Managing Director Credit Division Chowhatta Branch Credit Administration Deapartment Law & Recovery Unit 43 .5. all applications must be approved by the Head of Credit and Risk Management or Managing Director /CEO /Board or delegated Head Office credit executive. The key feature is the segregation of the Marketing/Relationship Management function from Approval / Risk Management / Administration functions.

2.Loan and Advances of SEBL Fig 8: Organizational Structure (Head Office) 4. to provide recommendation to MD/CEO for approval. Credit Applications recommended by RM. personal banking. Credit Risk Management (CRM) • Oversight of the bank’s credit policies.2 Key Responsibilities The key responsibilities of the above functions are as follows. Chowhatta Branch 44 . Doubtful & Bad and Loss accounts to maximize recovery and ensure that appropriate and timely loan loss provisions have been made. To ensure that lending executives have adequate experience and/or training in order to carry out job duties effectively. within delegated authority. Where aggregate borrower exposure is in excess of approval limits.5. • • To provide advice/assistance regarding all credit matters to line management/ RMs. & treasury operations. • • Oversight of the bank’s asset quality. procedures and controls relating to all credit risks arising from corporate/commercial/institutional banking. • To approve (or decline). Directly manage all Substandard.

RMs should proactively monitor the financial performance and account conduct of borrowers. Relationship Management/Marketing (RM) • • To act as the primary bank contact with borrowers. factory/warehouse inspections.Loan and Advances of SEBL Credit Administration: • • • • • To ensure that all security documentation complies with the terms of approval and is enforceable. To monitor insurance coverage to ensure appropriate coverage is in place over assets pledged as collateral. potential deterioration in accounts or for any credit related issues. and general monitoring of account conduct/performance. and all security documentation is in place. To control loan disbursements only after all terms and conditions of approval have been met. • To highlight any deterioration in borrower’s financial standing and amend the borrower’s Risk Grade in a timely manner. • To seek assistance/advice at the earliest from CRM regarding the structuring of facilities. Changes in Risk Grades should be advised to and approved by CRM. To maintain thorough knowledge of borrower’s business and industry through regular contact.1 of these guidelines. • To be responsible for the timely and accurate submission of Credit Applications for new proposals and annual reviews. Internal Audit/Control Chowhatta Branch 45 . and is properly assigned to the bank. etc.2. 1. To maintain control over all security documentation To monitor borrower’s compliance with covenants and agreed terms and conditions. taking into account the credit assessment requirements outlined in Section 4.

6 PROCEDURE OF RECOVERY: In whatever form bank advances are. they are repay-able on demand or at the expiry of some fixed period. 5. 4. 2. 4. the entire loan usually becomes immediately recoverable at the option of the bank. Failure to adhere to the terms and conditions of the sanction in spite of the bank’s repeated requests. The bank cannot afford to wait till the last day when the period of limitation expires. Advances are usually recalled under the following circumstances: 1. Dissolution of the partnership. Loans are repayable on the expiry of the periods for which they are granted. Insolvency of the borrower or the guarantor. 6. Want of satisfactory turnover. granted. Chowhatta Branch 46 . 4. or for the recovery of the amount if it is decided not to continue the facility.6.Loan and Advances of SEBL • Conducts independent inspections annually to ensure compliance with Lending Guidelines. In case the loan is repayable in installments and default occurs in the payment of any installment. Sills of exchange discounted are repayable on demand. Reports directly to MD/CEO or Audit committee of the Board. Death of the borrower or the guarantor.1 Recalling of advances Banks conduct a regular scrutiny of all advances and ensure that timely action is taken in each case either for the continuance of the facility on the existing terms. 3. or deterioration of the security. or with such modifications as may be considered necessary. although the bank seldom exercises the right except in circumstances mentioned below. Failure to renew the documents sufficiently before the expiry of the period of limitation. operating procedures. or liquidation of the borrowing company. bank policies and Bangladesh Bank directives.

9. In the cases stated above. If it comes to the notice of the bank that the party has committed a fraud or has heavily speculated. the law and order situation at a certain place is such that it may be risky to continue the advance there. the bank endeavors to revokes the advance by making a formal demand. he is also called upon to adjust the account or have it adjusted by the principal. The bank may at any time decide advances against certain commodities because of their over production or the fear of an expected slump. preferably through a lawyer. It must. if any. however. notice to him and to the guarantor.2 Notice In case. This should normally be done after obtaining the approval of the authorities concerned. as the case may be. with a threat of legal action. if necessary. 4. There may also be other reasons for withdrawing the facility e. Much will. be known that legal proceedings entail a good deal of delay and expense and the results in the long run may not generally be satisfactory. any indulgence shown to him may further complicate matters for the bank. If he is already heading towards insolvency. Deterioration of the financial position of the party. it will be an adverse factor and the bank may consider recalling the advance. Change in the bank’s policy regarding certain types of advances. If there is a guarantor. The banker should carefully scrutinize the proposal and if he considers that the debt could be recovered without resorting to litigation.Loan and Advances of SEBL 7. and thereafter. The party may come round and make a proposal for repayment—may be by installments—and request for time to implement it. acknowledgement due. however. the only course left open to the bank would be to send a registered. the borrower does not adjust the account as desired. 8. He may agree to offer additional security or a respectable guarantor of means. he may agree. by putting pressure on the borrower or his legal representatives. the bank may consider filing a Suit.g. Failure to maintain adequate margin in spite of reminders to the borrower. depend on the honesty of purpose of the borrower and his financial position at that time.6. unless the case is urgent and there is Chowhatta Branch 47 . If the threat of litigation does not have the desired effect.

If it is an unsecured advance. if any. own benefit. Care should.Loan and Advances of SEBL no time to seek their instructions. After the notice has been served. the notice should state that in case the advance is not fully and finally adjusted within. 4. The cover with the remarks of the post office should be kept intact with the other relative documents. the borrower and the guarantor. If the advance is on a pledge basis. preferably under dual control. should be threatened with a suit after the period mentioned in the notice has expired. if any. should be tactfully got corrected by the borrower. This is sufficient service in law. The Post Office receipt/s for sending the registered letter/s and the acknowledgement/s by the addressee should be carefully preserved. as such. say. whose business is to deal in them. would be liable for any balance that might remain due. It may bring a suit 4 in the sale of the pledged goods is the debtor himself.3 Goods under pledge If the account is by way of pledge and the pledgor makes default in payment of the debt. It would not be necessary. to tender the evidence of the postman in whose hand the word “refused” was written. as it/these may have to be tendered in the court as documentary evidence. the Post Office would return it to the bank in due course with the remark ‘Refused’. the pledged goods would be sold by private sale or public auction at the discretion of the bank and the net sale proceeds would be applied in repayment of the advance with interest. it would be difficult to secure the cooperation of the party. The bank should carefully scrutinize the documents before serving legal notice or filing a suit. The notice should also state that the borrower as well as the guarantor.6. The documents must be kept safely in proper custody. the bank as a pledgee has two alternatives. Any discrepancies in the documents. a fortnight. after the security has been sold. if noticed. Chowhatta Branch 48 . be taken that the borrower does not enter into collusive transactions for his. however. In case the borrower or guarantor refuses to accept the registered notice.

Loan and Advances of SEBL 4.4 Stocks under hypothecation If the charge is by way of hypothecation. if the debt is not fully covered and repayment from some other source is not likely it will obviously be worthwhile to continue payment of the premiums both from the point of view of the gain to be realized eventually and the death-risk cover. or to surrender them.simple and equitable. A preliminary decree is passed by the court against the mortgagor in the first instance giving him time to redeem mortgaged property. be practical difficulties in obtaining possession of the hypothecated goods from an un-cooperative borrower. whether to pay the future premiums to the debit of the borrower’s account and maintain the policies in force until they mature. 4. a final decree is passed against him ordering the sale of the mortgaged property through the court. under the relative documents. has a right to take possession of the security and thereafter treat it as a pledge. however. the amount expected on maturity may exceed the cost of maintaining the policy. The bank may take over possession of goods and start selling them after giving reasonable notice to the borrower.6. in which case. There may.5 Mortgages In both types of mortgage. When an endowment assurance does have a long period to run to maturity.6. the bank. If the bank decides Chowhatta Branch 49 .6 Life policies If the debtor fails to redeem his indebtedness and the bank holds as security a life policy or life policies which have been assigned by the debtor. If the mortgagor (judgment debtor) fails to pay dues to the mortgagee (decree-holder) within the stipulated time.a suit will have to be filed against the mortgagor to enforce recovery and sell the mortgaged property. 4. the bank will have to consider the action it should take in the circumstances.6. when the bank requires the possession thereof.

Loan and Advances of SEBL that it would not be advantageous to maintain the policy.7 Unsecured advances It is possible that the security. and the chances of recovery through Court process will have to be carefully assessed before compounding the debt.6. In certain cases no security may be available. if any. it may surrender the policy and obtain from the insurance company payment of the surrender value. 4. the settlement cannot be arrived at without his consent unless there is an express clause to that effect in the agreement of guarantee. 4. it will have to be considered whether it would be in the interest of the bank to arrive at a compromise with the borrower or to proceed legally against him and get a decree for the amount due from him. no further withdrawals or debits in his advance account should be permitted. if any. may have to be sold and the guarantee. The position of the party and the guarantor. In case the bank agrees to the request.6. the debit balance in the account of the deceased may be transferred to a new account in the name of his heirs or successors along with the securities held in the account.6. after carefully assessing the chance of recovery of the debt. however. Legal opinion may have to be taken before this is done. be noted that if there is a guarantor. If the borrower’s successors and heirs approach the bank for the continuance of the facility.8 Compounding with the borrower The borrower may sometimes offer a proposal to the bank to compound the debt. For the balance. invoked. If the desired facility is refused or no application is made by the heirs or successors in this behalf. be made to secure the advance. may not be sufficient to liquidate the entire advance. Attempts should. a suit may have to be filed. If that is not possible and the party does not repay the amount after the period specified in the notice. in such cases. if any.9 Death 1. in taka full and final settlement of the debt. Borrower’s Death: After a borrower’s death (in the case of an individual soul proprietor of a concern). a suit Chowhatta Branch 50 . if any. will have to be examined from all angles. the case. In this case. the securities. 4. if there is one. It should.

or if securities belonging to the deceased partner are held for the firm’s account. under orders of the Court. They are not personally liable. In case where a guarantee is held from a thud party. the account should be stopped and a new one opened for the future transactions. or that of a firm or one or more of the borrowers in a joint account. Such a proceeding is called ‘insolvency’. insolvent: When a person is unable to pay his debts in full and upon his adjudication as an insolvent. He realizes the debtor’s property and ratably distributes the proceeds among his creditors. whether he is an individual or a partner of a firm. a partnership is dissolved by the death of any partner.10 Insolvency Insolvency of a borrower. Death of joint customer: In such an eventuality. if adjustment is not possible out of court.6. Death of guarantor: Similar steps. Chowhatta Branch 51 . as stated above. Meanings of insolvency. 4. 2. which come to their hands. the account should also be broken on the death of a partner. If the firm’s account is overdrawn and the banker desires to retain his clime against the estate of the deceased. are necessary in this case too. Death of partner: Unless there is an agreement to the contrary between the partners. his property. It should be noted that the heirs of the deceased borrower are responsible to pay the debt only to the extent of the assets of the deceased. steps similar to those stated in the previous paragraph will be necessary with suitable modification depending upon the circumstances of the case. 3. is taken possession of by the Official Receiver or the Official Assignee. 4. until fresh arrangements are made with the firm and with the guarantor. and the debtor is known as the ‘insolvent’. creates problems of its own and it would be necessary to explain what is insolvency and the steps to be taken in such a contingency.Loan and Advances of SEBL may have to be filed and a decree obtained. in certain circumstances.

Loan and Advances of SEBL The petition to declare a person or a firm insolvent is made by a creditor or the debtor himself, to a court of competent jurisdiction, which appoints an officer, usually the official Assignee or the Official Receiver, to take immediate possession of the assets of the person or the firm concerned. He realizes the assets and makes a ratable distribution of the proceeds (called dividend) amongst the insolvent’s creditors. Any person or firm capable of entering into a contract can be adjudged an insolvent if he/it is a debtor and has committed an act of insolvency. No insolvency petition can be presented against any corporation, association or company registered under any enactment for the time being in force.’ They can be wound up in accordance with the procedure laid down by the relative Act. When an order of adjudication has been made, all persons claiming to be creditors of the insolvent in respect of debts provable against him have to tender proof of their respective debts by producing evidence of the amount and particulars thereof, and the Court determines the persons who have proved themselves to be creditors of the insolvent in respect of such debts, and the amount of such debts, respectively, and frames a schedule of such persons and debts. If, in the opinion of the Court, the value of any debt is incapable of being fairly estimated, the Court may make an order to that effect, and thereupon the debt is no included in the schedule. The debt may be proved by delivering, or sending by post in a registered letter, to the Court an affidavit verifying the debt. The affidavit shall contain or refer to a statement of account showing the particulars of the debt, and shall specify the vouchers (if any) by which the same can be substantiated. The Court-may at any time call for the production of the vouchers. In the case of third party security, the banker may for the time being ignore the security and make a claim on the estate of the insolvent for the full amount of the debt. If the dividend or dividends that the banker receives from the estate of the insolvent are not sufficient to clear off the debt, the banker can thereafter fall back on the said security for the balance due to him. 4.6.11 Discharge

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Loan and Advances of SEBL A debtor may, at any time after the order of adjudication but within the period specified by the Court, apply to Court for an order of discharge. The Court may grant or refuse an absolute order of discharge, or suspend the operation of the order for a specified time or grant an order of discharge subject to certain conditions. A person once adjudicated an insolvent continues to remain an undercharged insolvent until he receives his discharge. 4.6.12 Stopping of account On the insolvency of one of the borrowers in a joint account, or of a principal or a guarantor in case of a guaranteed account, the account should be broken and any future payments will reduce the liability of the insolvent to the bank. It would always be advisable to take competent legal advice as

soon as it is known that a petition of insolvency is pending in court or the-borrower has been adjudged as an insolvent. 4.6.13 Suit and decree While recommending institution of legal proceedings in any case, branches are generally required by Head Office to indicate the chances of recovery of the amount involved, the estimated cost of the litigation (court fees, counsel’s fees and miscellaneous expenses) and the approximate time that would be required for getting a decree. On the basis of the information supplied, Head Office decides whether it would be worthwhile to take legal action or to write off the amount. If it is decided, ultimately to file a suit it has to be done against all parties, the principal or his heirs, successors or assigns and the guarantor or his heirs, etc., if any, a the case may be. After a decree is obtained, it has to be executed through court process by attachment and sale of the judgment debtor’s property.

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Loan and Advances of SEBL

Chapter -5
ANALYSIS AND FINDINGS

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Loan and Advances of SEBL • • • • FINANCIAL PERFORMANCE OF SEBL DEPOSIT OF SEBL ANALYSIS OF GROWTH IN LOAN AND ADVANCES PROBLEMS OF SOUTHEAST BANK

5.0 FINANCIAL PERFORMANCE OF SEBL Southeast Bank's policy was to expand the loan portfolio moderately in consideration of economic and socio-political scenario of the country. The Bank's loans and advances increased by 25.10% in 2008 to Tk.60281.26 million as against Tk. 48,164.60 million in 2007.The Bank emphasized on disbursement of agriculture credit for the farmers in fulfillment of government's socio-economic policy. The Bank extended a considerable amount of agri-credit directly or indirectly via NGOs through rural branches.

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Recently. 5. ship scraping. to ensure due diligence and to expedite the decision making process. edible oil. steel and engineering. Project Financing. cement. The Bank has already given continued efforts to maintain high quality of assets. deposit mobilization efforts of the bank employees and confidence reposed by Chowhatta Branch 56 . (RPGCL). The Bank has separate units at Credit Division of Head Office working for handling Garments Industry. The Bank also got involved in extending facilities in the CNG dedicated buses and CNG filling stations under Dhaka Clean Fuel Project against refinance program of Asian Development Bank (ADB) through Rupantarita Prakritik Gas Co. Loans to Small Enterprises and Consumers etc. Competitive interest rate. Ltd. telecommunication. in order to help the poor segment of people of the society. the Bank extended its financial assistance to NGOs for onward financing to the poor people. 68714. Besides giving emphasis on the satisfactory business performance of the clients and collateral support.67 million as of December 2008 as compared to TK. textiles and spinning. real estate.1 DEPOSIT OF SEBL The bank mobilized total deposits of TK. education and transport etc. we have geared up loan monitoring and follow up activities to arrest the loans from becoming non-performing. Syndication Loans. 55474. Moreover. pharmaceuticals. attractive deposit products. The non-performing loans of the Bank increased to 4.77% of the year 2007.05 million in 2007. 2008 from 3. the Bank also introduced House Building Finance Scheme under Refinance Scheme of Bangladesh Bank.12% as on December 31. The Bank also expanded its financing to the Small Enterprises and Consumers under SME Credit Scheme and Consumers Credit Scheme.Loan and Advances of SEBL The credit portfolio of the Bank is now very well diversified having a balanced mix covering a wide spectrum of business and industries including readymade garments.

2008 was as follows: Growth in deposit (Taka in Million) 80000 70000 60000 50000 40000 30000 20000 10000 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Year Fig 9: Growth in Deposit 5.39 percent. The deposit mix of the bank as on December 31. Chowhatta Branch Deposit ( Taka in Million) 57 . etc.1Guarantee Business The bank issued guarantees amounting to Tk.99 million during the year 2008 compared to Tk. authorities. The guarantees were issued in favor of different Govt.15.1. on behalf of the valued clients of the bank. private companies. autonomous bodies. Ministries. corporations.Loan and Advances of SEBL the customers in the bank contributed to the notable growth in deposits.078. individuals and multinational companies. 9008.32 recorded in the previous year registering a growth of 67.

25.1. the bank could extend facilities to 2848 small and medium enterprises amounting to Tk. the has an independent unit for such finance which is enriched with qualified and experienced bank officers.513 customers in 2007 registering 118.3 SME Financing The bank introduced SME financing scheme in 2004. 5. special emphasis.4 Syndicated Finance Southeast Bank Limited. Because of mounting.1.16 percent growth.8 2006 7975 2007 8656.2 2005 4717.023. 5.1.05 million to 1.40 million of which Chowhatta Branch 58 . or other big institutions need in order to meet their long term and shortterm financial requirement. governments.21 million as on 31. Southeast bank’s business is focused to a considerable extent on the corporate clients by maintaining the relationship and extending financial assistance based on a deep understanding on the client’s business environments.3.581.6.12. financial needs and internal strategies for growth.Loan and Advances of SEBL Growth in Gurantee Business Amount (taka in million) 20000 15000 10000 5000 0 Amount in million 2004 3391. 595.8 2008 9008. the pioneer amongst the local private commercial banks.3 2009 15079 Year Fig 10: Growth in Guarantee Business 5. started participation in the syndicated facility since 1996.2008 which was Tk. Since then the bank participated in 46 syndications of Tk.2Corporate Finance Corporate Finance is the broad term given to different facilities that large companies.

00 million and the projects have been successfully running as profitable concerns. the bank acted as arranger/agent of 13 syndications for Tk. 5.87 9178.78% 29.581.09 Growth rate over the previous year --48.93% 19.048.60281.96% 41.4.21 million in 1999 to Tk.70 32551.95% 59 .500. The growth rate in loans & advances over the previous year and over the base year (1999) has been analyzed as under: Table: 3 Analysis of Growth in Loans & Advances Year 1999 2000 2001 2002 2003 2004 2005 2006 Chowhatta Branch Loans & Advances 3402.26 million in 2009.03 13027.3402.49% 39.35% 41.13 15548. Growth in investments Amount (taka in million) 15000 10000 5000 0 2004 2005 2006 Year 2007 2008 2009 Fig 11: Growth in Investment 5.88 7061.25.21 5051.50% 47.2 ANALYSIS OF GROWTH IN LOAN AND ADVANCES The total loans & advances of the bank increased from Tk.40 million.11 22001.Loan and Advances of SEBL Southeast Bank's participation was Tk.00 million. Out of total syndication of Tk.

23401.26 26.49%.e. on an average. Loans & advances of Southeast Bank over the previous year witnessed a positive growth rate. provided loans & advances of Tk.16% over that of the year 2008.Loan and Advances of SEBL 2007 2008 2009 41147. This indicates that the average rate of increase of total loans & advances was Tk.16% The highest growth in loans and advances was in the year 2000 i.41% 17.23401. Like deposit there has been rising trend in loans & advances during the period from 1999 to 2009.60 60281. Classified Loans (Last 5 Years): Table: 4 Last 5 years classified loan of this branch Figure in “000” Year 2005 2006 2007 2008 2009 Total Amount 33903 33835 24015 26237 29953 Chowhatta Branch 60 .28 48164.2009. In the year 2009 growth rate in loans and advances was 25. This indicates that bank could sustain positive trend of business during the period 1999 .38 million per year.38 million per year. The growth in loan and advances of Southeast Bank over the past ten years are showed below in a diagram Southeast Bank. 48.05% 25.

From the graph.Loan and Advances of SEBL 35000 30000 25000 20000 15000 10000 5000 0 2005 2006 2007 2008 2009 2005 2006 2007 2008 2009 Figure 12: Last 5 years classified loan of this branch The amount of classified loan is increasing in the year 2006. it has been seen that classified loan was decreased from the period of 2007 to 2008. In 2008. this amount has been increased which is 2 crore 99 lac.But in 2009 it was increased. Total Loan and Advances (5 Years): Table: 5 Last 5 years loan and advance: Figure in “000” Year 2005 2006 2007 2008 2009 Total Amount 797726 845877 678400 617333 960027 Chowhatta Branch 61 . the total amount of classified loan was 2 crore 62 lac and in 2009.

In 2008.Loan and Advances of SEBL 1000000 800000 2005 600000 400000 200000 0 2005 2006 2007 2008 2009 2006 2007 2008 2009 Figure 12: Last 5 years loan and advance: Total loan and advances of this branch was not satisfactory before 2009.6 Amount of Various kinds of Loan & advances( Last 5 years) Figure in “000” Year Time loan Term loan CCS Overdraft Advances (BLC) Advances (LTR) Staff House Building Chowhatta Branch 62 . After that the amount of loan and advances was grow which was 96 crore. the total amount of loan and advances was only 61 crore 73 lac. Amount of Various kinds of Loan & advances: Table.

08 37.56 34. the amount of disbursement on overdraft was highest when more than TK.08 69.49.82 32. These two modes of disbursement contribute more than 85% of total disbursement for each financial year. 41.64.14 32. The amount of CCS is decreasing in each year.123.27. Staff house building loan is a loan which is issued only to the staffs of the branch at a lower interest rate for the purpose of house building for the staff.21 3.00.05 34.77 22.31 27.34.80 7.97 crore has been financed to the professionals.99 32.60 5. The volume of this mode of finance is also very much negligible.24 24. Again.18.92 4.Loan and Advances of SEBL 2005 2006 2007 2008 2009 5.20 32.10 6.27 7.85 26. Advances (BLC) and Advances (LTR) are two modes of disbursement which is issued against the letter of credit.27. In that period more than TK. The highest disbursement on term-loan has been occurred in 2006.72 15.72 27. Term loan is mainly given for real estate business and other industrial areas. Consumer credit scheme is a type of loan which is mainly given to the professionals or public/private employee. 37.12 32.32 8.11.27 36.11 Crore has been financed to various economic sectors. in the year 2006.24 23.64.12.97 36.12 33. These are the short term loans and the amounts of these two modes are negligible.57 32.94 22.12.82 30.41 14. Though the time loan and CCS has the great influence on this specified area. Percentage of Classified Loans: Table: 7 Percentages of Classified Loans: Chowhatta Branch 63 .23 The most popular modes of disbursement of this branch are term loan and overdraft.3 41.21.32 10.69.97.08 40.54.12. Overdraft is a mid term loan which is mainly financed for the requirement of working capital.32 6.

00 3.25%. But in 2009.25 3.Loan and Advances of SEBL Year 2005 2006 2007 2008 2009 Percentage of classified loan (%) 4.54 4.12 In 2008 the percentage of classified loan was very high which was 4.25 4. Perchantage of Classified Loan 2005 2006 2007 2008 2009 Fig 13: Classified Loan of SEBL Position of Loan and Advances of the branch: Table: 8 Position of Loan and Advances of the branch Chowhatta Branch 64 . the percentage of classified loan was decreased which was 3.12%.

On the other hand we see that in 2006 non-performing loan was 4% and 2007.16 lac.So in 2007.54 4.12%. non-performing is also improved.25% and in one year period of time.00 3. It happened due to intensive disbursement of Fresh Loan in the year 2009 rather recovery of classified loan.25 4. Loan Recovery (Last 5 years): Table: 9 Loan Recovery (Last 5 years) Figure in “000” Year Amount Chowhatta Branch 65 .25 3.6 crore and in 2007. it reduced to 3.12 In the year 2008.4 crore which is less than in 2008. classified loan was 2. non-performing loan was 4.Loan and Advances of SEBL Year Loan(In 000) Classified Loan(In % 000) 2005 2006 2007 2008 2009 797726 845877 678400 617333 960027 33903 33835 24015 26237 29953 of Non performing Loan 4. from the year 2008 to 2009 classified loan was increased by TK37. In 2008. it was 3. This improvement in 2007 was because of recovery of classified loan. But actually. Apparently it seems that % of classified loan reduced in 2009.54%. In the year 2009 additional TK.34.26 crore loan was disbursed. classified loan was 2.

23. the total recovery of this branch was more than TK.Loan and Advances of SEBL 2005 2006 2007 2008 2009 23. 58. the amount of total recovery loan was only TK. In 2005. After that the amount of recovery was increasing in each financial year though the trend was very slow before 2007.In 2009 the amount of recovery is TK 50 crore.67 58.53 17.43 50.33.33 28.47 crore.60 crore.10. In 2008 the amount of total recovery has stood above TK17 crore. In the year 2007.13 The recovery of loan of this branch was not in a satisfactory level before the period 2007.00. Loan Recovery 700000 600000 500000 400000 300000 200000 100000 0 2005 Amount 2006 2007 Year 2008 2009 Fig 14: Loan Recovery Disbursement and Recovery ratio: Table-10 Disbursement and Recovery Ratio Chowhatta Branch 66 .47.60.

in 2007.71%.71% 52.33 28.19%.59% 33.53 17.47. [Ratio :( Recovery of Loan/Total Loan)*100] 1000000 800000 600000 400000 200000 0 2005 2006 2007 2008 2009 Total Loan Recovery Fig 15: Disbursement and Recovery Area of Disbursement Table: 11 Disbursement n different sectors of this branch Figure in “000” Chowhatta Branch 67 .19% 27.10.00.Loan and Advances of SEBL Year 2005 2006 2007 2008 2009 Total Loan 797726 845877 678400 617333 960027 Recovery 23.13 Ratio 29. In 2005. but this ratio comes to 86. the ratio for disbursement and recovery becomes to 27. we see that the ratio for disbursement and recovery is in an increasing trend. the ratio was only 29.43 50.11% 86.33.60.59%.67 58.43% From the table. In 2008.

18.60 7.92 4.93 32.67 13.72 27.91 Real Estate 34.27.27 7. In these two sectors this branch investing more than 85% of its total loans and advances.94 21.60 Miscellaneous 33. In business/ industrial sectors.23.Loan and Advances of SEBL Year 2005 2006 2007 2008 2009 Business/ Industrial 2.00 Working Capital 25.3 5 40.26.57 32.24 25.12.54 32.79 Disbursement n different sectors of this branch in 2009 Fig 16: Disbursement The SEBL.97 15.44.57 33.69.3 2 41.64. LDP is financing most of its disbursement on the real estate and working Capital for the business sectors.21.7 2 35.07. Chowhatta Branch 68 .11.56 40. Consumer loan is another important segment where this branch is also keeping a significant role on the total economy.27.19 81.27.1 1 business/ industrial real state consumer loan working capital export import Miscellaneo us Consumer Loan 1.32 6.21 3.97.05 5.23 26.65 Import 41.41 14.01 Export 21.77.34.08 37. this branch is also investing which has an influence on its total disbursements.31 27.54 10.82 30.32 69. This branch is also financing on export/import sectors though the amount insignificant compare with the others sectors.8 5 36.

Chowhatta Branch 69 .5000 for both savings and current account.3 PROBLEMS OF SOUTHEAST BANK Although Southeast Bank Limited (SEBL) has been profitable organization in Bangladesh for the last ten years but it has also got some limitations.Loan and Advances of SEBL 5. These limitations exist in the operations.690 yearly. • Minimum balance required to maintain in account by the client is Tk. management and etc. But security should not deposited for credit card holder it should be give to their valued client those who are maintain high transaction • The CC TV does not cover whole space into the bank it should be cover full place. Some identified problems are as under: • Credit card service is also provided but for getting this card client must be deposited security more than as how much he/she want. • Comparatively Southeast Bank takes high service charge from their client for current account Tk. of the Bank.690 and saving account Tk.

• • • • Credit officers does not properly monitor the loan disbursements No guideline for merchant banking.Loan and Advances of SEBL • Southeast Bank Limited was started consumer loan but right now it stopped for defaulter. • • • • Bank should more focus on agricultural and industrial credit and discourage consumer durable finance. collaterals. While taking loan clients sometimes provides false securities. monitoring and follow up of each credit Southeast Bank is facing shortage of employee in their branches. • The head office should not centrally control all the decision. In facts the bank have no its own ATM booth Chowhatta Branch 70 . Bank should make proper and exhaustive documentation before disbursement and to ensure proper supervision. The process of loan proceeds takes more than a month which some times makes the borrower helpless to get the loan on due time. This system can build up Total Quality Management (TQM). This is the system in which every officer is capable to work in every desk. It should be again start and give consumer loan to well known client. branch should have some power to take decision. There is a very few merchant location of ATM card booth. • The management should implement “job rotation system” in the bank.

Loan and Advances of SEBL CHAPTER 6 SWOT ANALYSIS Chowhatta Branch 71 .

0 SWOT ANALYSIS OF SOUTHEAST BANK SWOT analysis. Weaknesses. The aim of the SWOT analysis is to identify the key internal and external factors that are important to achieve the objectives 6. Improved working situation Training and development facilities Good interior decorations with central air-condition. Opportunities and Threats involved in a project or in a business venture.1 Strengths        Well-built investment arrangement Having a goodwill in the banking sector Client loyalty is exceptionally high. It involves specifying the objective of the project or business venture and identifying the internal and external factors that are favorable and unfavorable to achieve the objectives. Minimum waiting time Chowhatta Branch 72 .Loan and Advances of SEBL 6. is a strategic planning tool to evaluate he Strengths.

2 Weaknesses   Worker number is inadequate More up to date banking facilities such as account checking by mobile. All the branches are computerized. 6. Amount of bed debt lower.  The workforces of the bank are not receiving appropriate validation regarding different type of facilities. Binding in rules and regulation.  Centralized management makes decision-making process more difficult and time overriding There is no 24 hours banking facilities.3 Opportunities Chowhatta Branch 73 . Southeast Bank is providing online banking facility to its customers. Lack of communication between management. Providing loan in corporate sector. Southeast Bank has its well-trained employees. Credit card is unavailable. It’s a good profit making branch of SEBL.    6.     Good corporate image in the banking sector.Loan and Advances of SEBL    Good personal relationship with customers.

 The country’s growing population is gradually and increasingly learning to adaptation of consumer finance. Islamic Bank are also coming up with very competitive force Chowhatta Branch 74 . expensive and technological services for customers. 6. attract the more businessmen.  Number of potential competitors both foreign and domestic private banks is increasing day by day. At present HSBC.Loan and Advances of SEBL  As Chowhatta branch of SEBL is situated most commercial area it has a chance to It has the chance to capture students segment of the market by giving them customized The population of Bangladesh is continuously increasing at a rate of 7.4 Threats      Current law and order situation is not positive for the investment part. and to Bangladesh Bank.  Many foreign banks are occupying markets by various attractive advertising and promotional activities but Southeast Bank is still behind them. Dutch-Bangla Bank. Mercantile Bank. The percentage of credit defaulter is elevated Pessimistic representation to the govt. EXIM Bank. BRAC Bank. Some Banks offering more attractable rate on deposits than Southeast Bank.3% per annum. Some foreign Banks are introducing many new. Social investment. Prime Bank.  service for both saving and credit scheme.

Loan and Advances of SEBL CHAPTER -7 RECOMMENDATIONS Chowhatta Branch 75 .

 The loan officer must be reviewed all types of loan on a periodic basis Chowhatta Branch 76 . Current portfolio should be exaggerated. is truthful in answering the bank’s question and will make every effort to repay what is owed. The loan officer must determine that borrower for responsible attitude toward using borrowed funds.Loan and Advances of SEBL 7.0 RECOMMENDATIONS The following important activities need to be performed by the bank to become more efficient and effective in near future  SEBL should establish new/updated financial products to attract potential depositors. Not to give weight only in working capital financing.   Customer’s credit scheme should ameliorate by various modern banking systems.   They should create other type of deposit to attract more customers.

Loan and Advances of SEBL CHAPTER: 8 CONCLUSION Chowhatta Branch 77 .

Through SEBL is facing both external and internal problems. Within a few years of its operation. Chowhatta Branch 78 . The bank has already developed good image and goodwill among its clients by offering excellent services to its customers. Southeast bank limited has been trying to operate its business successfully since 1995.Loan and Advances of SEBL 8. the bank has captured a position in the banking sector and it is looking forward.0 CONCLUSION In his modern world like all other sectors banking sector is also changing. telecommunication and globalization successfully. Southeast bank is operating its’ business facing various barriers like deregulation. it can achieve dynamic leadership by taking implementing marketing strategies.

Chowdhury. Credit Manual of the South East Bank Limited 5. 6th ed. 2. Cooper.) Business Research Methods. Chowhatta Branch 79 .05.1994 BRCD Circular of Bangladesh Bank no.12. 7. the USA. (1999.2001 8. Pamela S. Dhaka. A Journal of Banking Finance Volume XXVII Nos.bd. A Text Book Foreign Exchange by L. 2nd ed. Donald R. 09 date 14. sixth edition (McGraw-Hill International Edition). 7th Ed. Zikmund. 2009 4.).12.com 10. 20 date 27.). Circular: BCD Circular of Bangladesh Bank no. New Delhi. Bangladesh. India. (2002. L. June & September 2003 3.sebank. South-Western. www. 16 date 06. Ohio. Bank Management & Financial Services. Chowdhury. William G (2003. Business Research Methods. Annual Report of the Southeast Bank. R. 2 & 3.R. 9. A Text Book on Banker’s Advances.Loan and Advances of SEBL Reference: 1. and Schindler.1998 BRPD Circular of Bangladesh Bank no. Tata McGraw-Hill Publishing Company Limited. 6.

Loan and Advances of SEBL • • Recruit more employees. Southeast Bank may Chowhatta Branch 80 .