Implementing Oracle WMS/MSCA in a Wireless Environment

7 Steps to the Finish Line OAUG OATS Conference Worcester, MA June 2003 Teresa K. Purdy Oracle Practice Director

Datavision, Inc.
12 years in business 120 Employees Corporate office in Warminster, PA International offices in United Kingdom and Australia Global Sales and Service

We evaluate, implement, and support leading technologies for Global 2000 and emerging companies.
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Oracle Practice Credentials
• Oracle Applications User • Utilize mobile data collection with Oracle Applications internally • Oracle Partner • WMS Beta Testing Participant with Oracle WMS Development • Maintain a WMS/MSCA development environment • Leadership in the OAUG WMS/MSCA SIG
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Introduction to Oracle WMS/MSCA

Full Integration = No Middleware

• Business logic remains within the enterprise server • Data integrity preserved • Data redundancy eliminated • Database synchronization eliminated

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Standard Desktop Interface

Browser UI Browser UI Browser UI Browser UI Browser UI

Manufacturing Quality Forms Server Inventory Shipping Receiving E-Business Suite

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Mobile Interface
Mobile support for existing desktop applications
Mobile Browser UI UI Mobile Browser UI UI Mobile Browser UI UI Mobile Browser UI UI Mobile Browser UI UI

Manufacturing Quality Mobile Forms Server Server Inventory Shipping Receiving E-Business Suite

Oracle MSCA
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Oracle MSCA & WMS Incremental Functionality
!LPN Based Receipts !Mobile User Interface !Rules Based Put Away !Rules Based Cost Groups !Auto Assign Status & Attributes

!Rules Based Allocation !Task Type Assignment !Cartonization !Pick Methodologies !Task Split & Merge !Task Dispatching !LPN Based Picking !Dock Appointments !LPN Based Shipping

New Entities : Rules Engine, LPN’s, Tasks WMS Installed, WMS Org WMS Installed, Inv Org New Entities : Cost Groups, Material Status, Lot/Serial Attributes Mobile (RF) Transaction & Barcode Support
Mobile Transaction Server, Mobile Applications Framework, New UI !Receipt Routing !Direct !Standard !Inspection !Inspection with Oracle Quality !Inbound ASN !Pick Release !Release Rules !Release Sequence Rules !Pick Slip Grouping Rules !Pick Confirm !Ship Confirm



Oracle Mobile Applications Architecture

Oracle Mobile Applications Architecture

Mobile Transaction Server RF Base Station (Router)

Application / Data Base

RF Device

LAN or WAN Telnet over TCP/IP Slide 10


Mobile Transaction Server (MTS)

• • • • • •

SOFTWARE, not hardware Supports both WMS and MSCA Adheres to IEEE 802.11b Device independent Scalable over multiple servers “Forms Server” for data collection devices

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Telnet Session Mirroring on the Desktop

• Allows the Telnet session to be viewed from a desktop or other Telnet client • Facilitates user training and performance monitoring • Enables remote trouble shooting and support

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Label Printing with Oracle

Label Design Format Oracle Labeling Setup Label Print Requested

3rd Party Software

Oracle MSCA Printer/Format Assigned Oracle Created XML Request Label Printing 3rd Party Software

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Example Label Types

• • • • • • • • •

LPN – LPN information LPN Content – LPN plus content information LPN Summary – Nested LPN contents summarized Material – Item, quantity, lot, etc. Serial – Material plus serial number Location – Subinventory / Locator Shipping – Customer / Address Shipping Contents – Shipping plus content WIP Content – WIP job content
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Functionality Demonstration

Oracle WMS/MSCA Login Screen

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Main Menu (Inbound)

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Inbound Process - Receiving a PO

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Inbound Process – PO and Line

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Inbound Process – LPN Assignment

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Inbound Process – Optional Details

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7 Steps Methodology
• • • • • • • One Step at a Time Build on Your Strengths Take Advantage of the Best Technology Master the Basics Control Risks Train for the Event Who Has Your Back?

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Step 1: One Step at a Time
• A comprehensive wireless data collection integration plan should be developed in conjunction with end user input.

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Integration Process Map
Information Gathering • Review Current Network • Review Functional Requirements • Develop Future Requirements Perform Site Survey and Security Analysis Application Configuration and Modifications Can include: • Software Installation & Configuration • TE Modifications • Mobile Screen Customizations

Security Analysis

Site Survey and Security Analysis Reports to Customer

Hardware Recommendation and Selection Integration of Labeling Hardware and Software (if required for Pilot)

Hardware / Device Procurement

Integration of Labeling Software and Hardware

Customer Site Preparation

Device Configuration

• Completed at Datavision • Shipped to Customer prior to installation

Business Process Mapping

WLAN Installation

WLAN Installation includes installation of the Security Solution


Optional Services

Install CRP Environment

Knowledge Transfer and Device Training

(Optional Anchor Leg Services have a dotted line border.)

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Step 1: One Step at a Time
• The foundation of the application implementation is having the software up and running on your network and data collection devices without errors.

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Wireless LAN Configuration

RF Device

RF Base Station (Router)

Mobile Transaction Server

Application/ Database

LAN or WAN Telnet over TCP/IP Slide 26


Step 2: Build on Your Strengths
• “Inventory” your business practices. • Match them against “best” practices. • Deploy seeded Oracle WMS/MSCA functionality and flexibility, including–
– Predefined forms – Data Field Identifiers (DFI’s) – Adaptive forms based on item type and setup

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Step 2: Customize if Required
• Oracle WMS/MSCA’s Java and PL/SQL architecture allows for the customization of the application to mirror your best business practices, if necessary • Customizations can include
– Changing the order of the fields in the display or other display modifications (JAVA customization) – Adding information fields into the display or other data customizations

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Customization Process
MSCA Telnet Server Process $MWA_TOP/bin/ CLASSPATH variable Mobile Device Application / Middle Tier LAN $JAVA_TOP/ Standard Functionality

Telnet over WLAN 802.11b

$CUSTOM_TOP/java Customizations

Access Point

Database Tier
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Customized Slides Example
Form: ITEM PO form (Receiving -> Receipts -> Item PO) Standard Functionality Customization


Customization Description: re-label the “Supplier Item” field to “X Ref”

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Step 3: Take Advantage of the Best Technology
• Build your wireless automated data collection system with the best pieces available • The 802.11b standard or WIFI allows for interoperability between different manufacturers devices, allowing you to select the best devices for every situation in your business environment, regardless of the manufacturer • Be satisfied with nothing less than best-ofbreed hardware selections
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Best of Breed Hardware Options

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Step 4: Master the Basics
• Accurate barcode printing and labeling is the foundation to any automated data collection system • The integration of barcodes into your existing business environment and processes requires careful planning and expertise

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Barcoding Basics – Breaking It Down
• Integrating barcode printers • Integrating barcode printing software • Developing a barcode labeling system for labeling items, LPNs, and locations • “Installing” internal barcode labels and placards on warehouse infrastructure • Compliance Labeling

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Label Printing Software Integration
1) WMS/MSCA user triggers a print request 3) Printing process waits and executes print requests as they come in, executing the XML data contents Label Printing Module (can co-exist with Oracle database or externally on another server)

Wireless LAN (802.11b) XML data transfer over TCP/IP Oracle ERP System 2) XML data is generated, per business rules (via Java Classes and PL/SQL) WMS: Label Print Mode Synchronous or A-Synchronous

Print Request over TCP/IP


4) Print request is submitted to the printer using the template as designed in the Label Module and in Oracle Applications

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Label Printers

“Decorating the Warehouse”
• Sight Survey / Analysis – identifying locations • Functional requirements review • Testing with hardware • Size, material, symbology determination
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“Decorating” continued
• Quote provided for the manufacturing process. Includes materials, printing, hanging specifications • Quote acceptance – Proofs provided for further testing on site • Installation
– Entire process take approximately 4 weeks
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Step 5: Control Risks
• Security flaws for 802.11b WEP encryption have been publicized in the press • Two primary security concerns
– Data Privacy (encryption) – Network Access

• No one solution is a “best fit” • Layered solution is recommended

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Security Options
Wiireless W reless ood hood Neiighbor h Ne ghbor

No Security Enabled

WEP 128 Enabled SSID Off
Door is locked

Door is open



LEAP/802.1x/802.1 1i Dynamic WEP 128 AES & EAP
Rotation Rotation s Locksmiths Locksmith

Hardened Security

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Active Security

Step 6: Train for the Event
• Change can be intimidating • Solid end-user training and testing programs are essential to building acceptance and excitement for your new solution • As an transaction execution system, WMS/MSCA is mission critical • End User failure means that Operations fails

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Types of Training Most Needed
• Technical Training for IT staff and internal Help Desk • Application Training and Certification for Super Users and End Users • Device Training and Trouble Shooting for Managers/Super Users • Device Training for End Users

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WMS/MSCA Conference Room Pilot
• Allows for validation of solution • Extended hands-on with hardware/application to clarify form factor and functionality requirements • Opportunity for technical staff to gain experience with system and hardware • Opportunity to for end-users to gain experience • Ability to analyze end users’ skill gaps for training • Provides “Sandbox” to define areas for customization or procedural modifications

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WMS/MSCA Pilot Kit Components
• • • • • • • Wireless Access Point 2 Portable Data Terminals (PDTs) Omni-directional Antenna Power Supplies Hardware Setup Software Setup and Training Available Options
– – – – Label Printing: Printer, Software, Software Integration Help Desk Support Project Management End User Documentation
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Step 7: Who Has Your Back?
• Develop post-implementation support requirements • A single point of contact for all of your service issues will minimize “finger-pointing” and eliminate confusion

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Post-Installation Services
• • • • • • Help Desk (24 x 7 Service available) Depot Repair Services Hot Spares Program Asset Tracking Network Monitoring Customer Care Center Gateway

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Customer Care Center Gateway
• Internet Portal • View equipment by serial number, model number or location • Search the complete support and repair history for any item • Monitor the performance statistics of your wireless network • Seamless integration with your company’s help desk • Customized Knowledge-Base
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Thank you!
• Contact:
– Teresa Purdy

• Datavision Oracle Practice:

• To join the OAUG WMS/MSCA SIG:

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Presented at OAUG OATS 2003 OATS2003

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