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: +8801711313030; +88-01199884702 Email: firstname.lastname@example.org Carrier Objective: To work in an organization where dynamism is the key concern and have enough scope to utilize my potentials that I have acquired from my academic and working experience along with proper use of my vision, positive attitude, leadership qualities, interpersonal relationship and communication skills. Work Experience Experience 1: Company Name : Huawei Technologies Co. Ltd. Company Business : Telecommunication Vendor Designation : Team leader, Deputy Superintendent Engineer (From June’09 to till) Working Areas : CDMA Manage Service Project (Citycell, Bangladesh) Job Responsibility • Supervises all personnel assigned to the Network Operations Center (NOC) • IP Network monitoring and performance management system administration. • Shift management, coordinate, manage and drive the whole team during the shift period. • Directs collection of performance reporting • Co-ordinate all the activities manning of a 24 hour 7 day operation and also shift responsibilities for network surveillance. • Monitors process results M&P’s, maintenance, routines etc. • Responsible for assure that the operated network meets the agreed assurance KPI's. • Network performance analysis and KPI reporting. • Incident Management • Carry out Management Reporting • Monitor, Enhance and Implement Call and Service Qualities measures • Manage key customer communications for planned and emergency works • Key Escalation point for any Customer (Internal & External) complaints and faults • Individual and Team Development/Training Experience 2: Company Name : Huawei Technologies Co. Ltd. Company Business : Telecommunication Vendor Designation : Team Leader, Deputy Superintendent Engineer (June’08 to May’09) Working Areas : GSM Manage Service Project (GrameenPhone, Bangladesh) Job Responsibility • Develop Grameen Phone NMC team to handle Huawei NGN equipments. • Responsible for assure that the operated network meets the agreed assurance KPI's. • Supervises all personnel assigned to the Network Operations Center (NOC). • Resource Planning and Scheduling of Network Operations Center (NOC). • Co-ordinate all the activities manning of a 24 hour 7 day operation and also shift responsibilities for network surveillance. • Responsible for supervision of fault, configuration, performance and service management.
coordinate. and exercises judgment within defined policies. associates. track program progress. tools. routines and financial Allocates resources and operating expenses Identifies staff imbalance. manage and drive the whole team during the shift period. issues. Network Quality and performance measurement. Involve in cost saving initiatives and reduce O & M cost where possible and also provide opportunities to staffs to participate. . Cost Saving Initiatives. • Documents existing cross-functional business processes. integrated projects involving multiple business units. Company Business : Telecommunication Vendor Designation : System Engineer (From March’2008 to May’2008) Working Areas : CDMA Manage Service Project (Citycell. • Lead management of large. equipment. • Create and manage integrated work plans and issue logs. Sudan Major Responsibility: • Manages data. Experience 4: Company Name : Huawei Technologies Co. facilitate on-going issue resolution and inter-departmental communications to ensure objectives are met and on target. recommends solutions and implements changes as appropriate using current corporate guidelines and labour Manages the allocation of necessary resources (staff. Manage staffs effectively and ensure understanding of the NOC Quality Systems as well as implementation and refinement of all NOC processes. and publish operational processes and procedures • Estimation of the projects and preparation of relevant technical and commercial documentation. Manage key customer communications for planned and emergency works Key Escalation point for any Customer (Internal & External) complaints and faults Review and Propose System changes to meet the changing environment Processes and Organizational Workflow Optimization. procedures and authority. • Analyze and develop process details and metrics to drive improvement opportunities for cross-functional processes to ensure business requirements are met and maximum efficiencies are realized. designs and documents process improvements and new cross-functional business processes.) Design & Maintain the NOC processes and assure it is being followed. maintenance. Quality Documentation and Implementation. Experience 3: Company Name : Huawei Technologies Co. etc.• • • • • • • • • • • • • • • Builds and maintain relationships with peers. Ltd. • Provide Support to other Country’s projects. Ltd. • Network Quality related reporting. and representatives internal and external to the organization Coordinates training requirements/implementation Monitors process results M&P’s. configuration and fault handling for Huawei CDMA M800 Switching system. Bangladesh) Job Responsibility • Shift management. document. • Develop. • 1st Level troubleshooting. Company Business : Telecommunication Vendor Designation : Consultant (From September’2007 to February’2008) Working Areas : Sudatel NOC MS Project. Ensure Preventive Maintenance procedures are executed and results analyzed by the teams. Khartoum.
Fault Management. configuration and fault handling. maintenance. Supervision of correlated operations. Develop improvement strategies and recommendations to initiate change and lead the organization to execute new process and procedures. Confirm the latest edition of technical standards and check the project specific requirements Prepare additional offers. troubleshooting and maintenance of Huawei CC 08 Switching System. Risk management. SoftX 3000 etc. routines etc. BGIS solution implementation. • Responsible for assure that the operated network meets the agreed assurance KPI's. • Network Quality and performance related reporting. • Coordinate all the activities manning of a 24 hour 7 day operation and also shift responsibilities for network surveillance. BTTB 52. Ltd. Company Business : Telecommunication Vendor Designation : Core Network Engineer (From January’2006 to August’2006) Working Areas : Technical Support Department. Project : BTTB (Jatrabari) 15K MSU Project. Experience 6: Company Name : Huawei Technologies Co. • Participation in PAT and UAT part Experience 7: Company Name : Agila Network and Communication Company Business : Internet Service Provider Designation : Network Administrator (From April’2003 to December’2005) Job Responsibility • Ensure stable and reliable ISP services (e.g. and employee. Sudatel NOC reorganization. Proxy server. Experience 5: Company Name : Huawei Technologies Co. spare part lists if required. • Monitors process results M&P’s. • 1st Level troubleshooting. Bangladesh) Job Responsibility • Shift management. quality. Ltd. Administrate Linux Sever for DNS. Project management and design project delivery plan according to ETOM. • Database backup and restoration. Analyze and recommend changes on the effectiveness and administration of a workforce to meet internal and external objectives. and Internet Gateway. Performance management and Trouble Ticket system process flow design and implementation. including financial. Square NGN Project Job Responsibility • Installation. Company Business : Telecommunication Vendor Designation : System Engineer (From September’2006 to August’2007) Working Areas : CDMA Manage Service Project (Citycell. backups and etc) • Identify and resolve performance issues on ISP servers • Development of platform monitoring and management tools . Process flow Design and Implementation. coordinate. commissioning.5K Project.• • • • • • • • • • • • Prepare and deliver executive-level briefings and reports on project activities and results. Fungwei Great technologies LTD. manage and drive the whole team during the shift period.
LTD. • Computer troubleshoot Professional Training: Training Wireless Communication Installation of GSM BTS and CDMA BTS Optical Transmission RBT and Microwave Transmission (Ericsson) Advance IN Training Duration 12 Days 2 Days 13 Days 2 Days 15 Days Organized By Cisco Valley Huawei Technologies Co. P.S. Configuring of servers like Mail Server. College (Chittagong Board) SSC (Science) (1994). Huawei N2000. IBM Tivoli. +8801199884702 Personal Information Father’s Name Mother’s Name Permanent Address Nationality Passport Number Sex Language Proficiency Religion Marital Status Contact Number . Voipswitch softswitch etc. CSDC Huawei Technologies Co. LTD. • Provide Hardware and Software support to client. Bangladesh Dhaka.: Hyamchar. Transmission. IP Backbone. DNS Server. OSS (HP Openview. Swapan Kumar Das Shabitri Das Vill: Pachim Char Krishnapur. Cox’s Bazar Govt. Hardware and Software requirements and make appropriate recommendations for procurement. National University HSC (Science) (1997). Have strong knowledge and working experience about Quintum VOIP gateway’s. HP TeMIP). Huawei Technologies Co. Bangladesh Dhaka. Ramu Khijari Model High School (Chittagong Board) Other skills: • • • Good knowledge about 2G. Place Dhaka. Huawei M2000.O: Char Krishnapur. in Computer Science (2002).Bangladesh Education: B.Sc. DHCP Server. Experience on setup a full featured ISP using UNIX operating system. WAN and TCP/IP. Proxy Server in UNIX Platform. Dist. Experience 8: Company Name : Microtel Computers Company Business : Network Solution Business Designation : System Support Engineer (From July’2001 to February’2003) Job Responsibility • Various types of input/output device and controller card installation. LAN. Bangladesh Dhaka. 3G. Core. NMS. P. MERA Soft switch. • Plans and analyzes Network design. VAS. LTD. Bangladesh Dhaka. Gateway Server.• • • • Fault diagnosis and resolution (identify and fix service affecting issues in a timely manner) Support for the backup network and ISP services Provide coaching for less experienced team members • Contribute to the development and deployment of new platforms and products Installing DVB Circuit in different location for internet connectivity. Hindi (Oral) Hindu Unmarried +8801711313030.: Chandpur Bangladeshi Z0439003 Male Bengali(native). English (Written and Oral) .
Al-Amin.com ________________________________________ Suvra Kanti Das .References: Md.Sr. Email: srafia@huawei. Sr. Email: malamin@huawei. Manager Huawei Technologies Bangladesh LTD.com Sayda Rafia. Manager Huawei Technologies Bangladesh LTD.
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