JOB PACK Registry - CAT’s Faculty Departmental Administrative Assistant Reference No: NARG4124 Closing date: Friday 11th January

2013 at 12 noon Interview date: Friday 25th January 2013

Applications should be returned in an envelope clearly marked "Confidential" to: Human Resources Advisor University of Bedfordshire 3rd Floor Fairview House Luton Bedfordshire LU1 3JU England Telephone No: 01582 743390

Alternatively applications can be sent electronically via e-mail to the following address: Email:

All applications must be received no later than 12 noon on the above closing date. Applications will not be accepted after this deadline.



University of Bedfordshire – Introduction – The Facts – Investing in Staff – Research University Structure Our Community – Campus Information – Maps and Directions The Region – – Bedford Luton

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University of Bedfordshire’s Mission Statement, Core Values and Beliefs Benefits and Facilities of the University of Bedfordshire • • • The Application Procedure Departmental Profile Job Description

Pakistan. However. The CETL leaves an extensive legacy of an employment focused curriculum providing staff development and support. We have some 24. focussing primarily on vocational areas including education. Our students are drawn from both home and abroad – with substantial success in recruiting from the EU. our history dates back to 1882. when Bedford Training College was founded. India. sport.200 members of staff across our two main campuses in Luton and Bedford.000 organisations including the BBC. The Facts • • • • • • • • • • • • • We are undergoing a £180m expansion and development programme in our campuses We won the Queen’s Award for Enterprise: International Trade 2011. teacher training and media. the new Buckinghamshire campus in Aylesbury. as a result of the merger between the University of Luton and De Montfort University’s Bedford campus. Nigeria and elsewhere. It is now known as the Centre for Learning Excellence The Faculty of Education.000 students. media. Sport and Tourism is one of the UK’s largest providers of teacher training Our Careers and Employment Service has been commended by the Association of Graduate Careers Advisory Services (AGCAS) for incorporating skills into degree courses to make students more employable We have industry links with some 4. The University of Bedfordshire is a teaching intensive institution with a broad portfolio of courses. the Butterfield Park and Putteridge Bury sites on the outskirts of Luton. the University has established a reputation for delivering excellent teaching. Since that time. external customers and stakeholders depends. and around 1. It is our aim to help all our employees reach their full potential and we demonstrate this commitment by offering a full range of training opportunities and events via our Organisational Training and Development Unit. and we are one of the highest climbing institutions in the Universities Green League 2011 ranking 53 out of 138 Our graduates enjoy excellent employment rates. upon whom the quality of service we offer to students.University of Bedfordshire Introduction The University of Bedfordshire was established in August 2006 by order of the Privy Council. and across hospital sites in Bedfordshire and Buckinghamshire and several partner institutions including local FE colleges and the British School of Osteopathy. China. not least in the areas of sport.3m. the most prestigious corporate award We are a leading partner in the Bedfordshire Olympic Opportunities Support Team (BOOST) which aims to maximise the benefits of the 2012 Games to Bedfordshire’s businesses We received the Fairtrade Status Award in 2012. health. TUI and Channel 4 We were commended for our ‘world-leading’ research in the Government’s Research Assessment Exercise (RAE) 2008 We have been awarded top marks – a ‘confidence’ rating – in our most recent Quality Assurance Agency audit 2009 Our staff have received a number of National Teaching Fellowship Awards for outstanding contribution to teaching and learning Investing in staff The University considers its staff to be its single most important resource. and appear in 15 subject tables The Government chose us as a Centre of Excellence in Teaching and Learning in 2007. . awarding us £3. computing and business. with 90% in work and/or further study within six months of graduating (Destinations of Leavers from Higher Education 2010) In The Guardian’s University Guide 2013’s league table for English we have jumped a massive 59 places ranking 43 out of 102. with 46% of students aged over 25 years old.

and English Language and Literature. Schools and Divisions. and Business and Management Studies. Bedfordshire was commended for its ‘world-leading’ research in several areas including Communications.The University of Luton was the first University to gain the prestigious Investors in People award in 1994 and further to the assessment in June 2011 we achieved the Gold award in IiP as the University of Bedfordshire. Tourism and Leisure. Sport and Tourism (EST). University Structure The University has four academic faculties: the Faculty of Creative Arts. University of Bedfordshire Business School (UBBS) and the Faculty of Education. Research Funding for research has doubled following the University’s successful performance in the Government’s Research Assessment Exercise (RAE) 2008. The independent awards are given for five years and show how successful a business is. Cultural and Media Studies. Social Work. Each faculty is led by a Dean and sub-divided into Departments. Social Policy and Administration. the Faculty of Health and Social Sciences (HSS). We won the accolade for our “outstanding achievement in increasing its overseas income by 154 per cent over three years and producing an aggregate of £54m over that period". Technologies and Science • Dean – Professor James Crabbe • Department of Computer Science and Technology – Professor Yong Yue • Division of Journalism and Communications – Professor Alexis Weedon • Division of Media Arts and Production – Mr Peter Dean • Division of Art and Design – Mr Colin Davies • Division of Performing Arts and English – Professor Helen Bailey • Division of Science – Prof Jan Domin Faculty of Education and Sport • Dean – Dr Sally Bentley • Associate Dean of Education and Sport – Dr Gordon Mellor • Initial Teacher Training Education Department – Dr Wendy Cunnah • Department of Physical Education and Sport Studies – Dr Paul Beedie (Acting Head) • Department of Sport and Exercise Sciences – Prof John Brewer . Sport. Queen’s Award for Enterprise The University was presented with the Queen’s Award for Enterprise: International Trade 2011. The Queen’s Awards for Enterprise are made annually by HM The Queen and are the most prestigious corporate awards that any UK business can win. We will retain this status for 3 years. Earth Systems and Environmental Science. The RAE also rated our research as ‘internationally excellent’ in Computer Science and Informatics. Technologies and Science (CATS). Tourism & Hospitality – Dr Sally Everett Faculty of Creative Arts. University of Bedfordshire Business School • Dean – Dr Sonal Minocha • School of Law – Professor Jonathan Black-Branch • Department of Management & Business Systems – Elizabeth Parkin • Division of Accounting and Finance – Professor Chin-bun Tse • Division of Language and Communication – Theo Maniski • Division of Marketing.

made easily accessible via the new Student Information Desk (SiD). which will act as a base for all student services. Learning Resources Knowledge Hub Putteridge Bury Conference Centre Human Resources Information Services Quality Careers and Employment Service Organisational Development Training Unit . The new Campus Centre houses informal and formal teaching spaces. Admissions and Recruitment Our Community All our campuses offer close-knit and friendly environments where staff are encouraged to interact and work effectively together. The University is undertaking multi-million pound development with £85m invested in state-of-the-art facilities at our campuses over the past four years and a further £55m to follow at our Luton campus by 2012. as well as exhibition spaces for student work. It boasts a brandnew £34m Campus Centre which opened in autumn 2010. Luton campus. which include brand-new £40m student halls Fitzroy Court which opened autumn 2011.• Department of Education Studies – Juliet Fern Faculty of Health and Social Sciences • Dean – Professor Michael Preston-Shoot • Department of Acute Health Care – Ms Judith Chappell • Department of Community Services – Dr Barbara Burden • Department of Applied Social Studies – Professor Ravi Kohli • Department of Psychology – Dr Ian Robertson • Division of Sports Therapy – Dr Lucy O’Drisocoll • Postgraduate Medical School – Dr Clare Morris (Acting Head) Dean of Bedfordshire and Hertfordshire Postgraduate Medical School – Professor Alan Sinclair University College Milton Keynes • Dean – Professor Keith Straughan Research Institutes • iBEST Institute of Biomedical and Environmental Science and Technology (formerly known as LIRANS) • IRAC Institute for Research in Applicable Computing • RIMAD Research Institute for Media. Park Square The Luton campus is located in the town centre and is home to Luton’s main teaching buildings. and a new £15m Postgraduate Centre still to come. Art and Design • IHR Institute for Health Research • IASR Institute of Applied Social Research • BMRI Business and Management Research Institute • IRED Institute for Research in Education • ISPAR Institute for Sport and Physical Activity Research • INTOUR Institute for Tourism Research The University also has many non-academic departments including: Registry Partnership Office Centre For Learning Excellence Finance Facilities and Estates EU and International Office Chaplaincy Development and Alumni Relations Marketing. Communications.

As part of the multi-million pound redevelopment. Polhill Avenue This campus has excellent facilities. the Luton campus has also seen a £1. Luton campus. ward. Luton The Putteridge Bury site is located four miles from the main Luton campus on the Bedfordshire-Hertfordshire border. café and social space. The University of Bedfordshire’s own Postgraduate Medical School is also based here. It is home to the University of Bedfordshire Business School’s postgraduate courses. A further £12m is being invested in the Computing and Media departments. Putteridge Bury campus. the University’s Conference Centre. Future developments will include simulation laboratories complete with fully functional theatres. the Knowledge Hub and the Bedfordshire and Hertfordshire Postgraduate Medical School. It is a magnificent neo-Elizabethan country mansion set in 30 acres of landscaped gardens. fully equipped gymnasiums and state-of-theart sport science labs.4m investment in business facilities including a new Law Moot Court and unique Business Pods. .The Luton campus also has a coffee shop. and the Biomedical and Forensic Sciences laboratories. Bedford campus. a friendly atmosphere and a proven track record of exceptional teaching and graduate employment. two brand-new. Butterfield Park Butterfield Park is an 85-acre business and technology site providing dedicated healthcare teaching and learning facilities to ensure that students have plenty of opportunities to develop and refine their clinical skills. and clinic environments. restaurant and comfortable staff coffee lounge. The campus is located 20 minutes by foot from the town centre has recently undergone a £34m redevelopment programme which includes a new Campus Centre housing 280-seat theatre which runs regular professional seasons. and is within easy walking distance of The Mall Arndale shopping centre and Luton train station. plus labs upgrades including in the Psychology.

Beda. Slightly further afield from Bedford. Cambridge. There is certainly the potential for considerably more growth in existing markets and in the development of new markets. Completed developments in and around Luton include a £0. open areas for small group work and clinical skills facilities. The M1 Knowledge Exchange links the University of Bedfordshire with Cranfield University in support of business development both locally and regionally. cricket. The Cecil Higgins Art Gallery and Museum is home to award-winning collections of fine and decorative arts from the 18th to 20th centuries. London and Birmingham at the centre of the UK’s transport network. tennis and basketball.beds.Buckinghamshire campus. Bedford’s surrounding area has a wealth of parks and open spaces including Bedford The Region Luton and Bedford are situated in the county of Bedfordshire. Central Bedfordshire and Luton are set to benefit from inward investment totalling more than £3. There are a number of other massive developments currently in progress or in the pipeline. angling. These include: • • £200million investment in the redevelopment of the Power Court site (opposite the University) £400million retail and housing development at the former Vauxhall site in Luton. while the Priory Marina offers sailing and windsurfing. social space for self directed learning or group learning activities. individual learning pods. See our website for a virtual tour of the campuses: www. wildlife and conservation areas.3billion science park at Butterfield and a £0. which is ideal for walks. Oxford House boasts a fully equipped skills lab set up to replicate a working hospital ward. the University of Hertfordshire and Cranfield University to provide healthcare courses in the region – and the Luton and Dunstable Innovation Centre.2billion investment into widening the M1 motorway. Also close by is Woburn Abbey and Safari Park. also known as Napier Park. as well as an IT suite. and are ideally placed between Oxford. There are also massive shopping developments underway or currently in planning process to enhance Luton’s shopping experience. Bedford Bedford is an idyllic riverside town on a beautiful stretch of the River Great Ouse. There is also an indoor snow slope in the Xscape centre.2billion by 2012. to the modern day. located in the nearby town of Milton Keynes. nine classrooms. The University of Bedfordshire has always maintained a strong record in applicable research and has a national presence in knowledge transfer. Bedford has excellent transport links to the rest of the UK as it sits between the M1 and A1. and the famous Royal Society for the Protection of Birds (RSPB) nature reserve at Sandy. The University currently manages the Bedfordshire and Hertfordshire Postgraduate Medical School – a partnership between the University of Bedfordshire. The University itself contributes some £300 million to the local economy each year. The Box End Park watersports centre offers a variety of activities including waterski and wakeboarding. . These include investments into transport infrastructure: • • • A further £20million towards Luton Town Centre Transport Scheme £85million Luton Dunstable busway £16million to update the train stations and London Luton Airport. Bedford has a museum which tells the town’s story from when it was established by the eight century Saxon chief. near the University campus. there are 206 acres of open country for lake and river walks. only 40 minutes from London by train. Aylesbury The Buckinghamshire campus is located on the ground floor of an executive building and offers state-of-the-art facilities for healthcare subjects.

Local healthcare services include not only dedicated local GPs and community nurses. In addition. and a firm commitment to cultural integration has seen Luton become something of a model of amicable community relations. but also one of its most diverse. 16 bowling lanes. all of which consistently perform well in government league tables. pubs and restaurants all under one roof. In all. London Luton Airport is just 5km from the Luton campus.beds. so the capital is only a 30-minute train journey away. Everyone in Luton benefits from all the facilities you would expect in a town of this size. Luton is not only one of the UK's largest towns. a music it has excellent transport links to the rest of the UK and Europe. If you are unable to access the internet then please contact the Human Resources Department on 01582 743376 and we will send you a map and directions. please visit our website: www. more than 100 different nationalities make up this vibrant. speech and drama. Surrounded by the beautiful North Chiltern Hills. you are spoilt for choice. and act as yet another testament to the town's diversity.Bedford grew around a traditional open-air market which still exists today on Wednesdays and Saturdays and is located in St Paul’s Square. Right at the heart of the town. The Mall Arndale shopping centre has recently seen a £20m redevelopment and offers 130 stores and integrated car parks. . exhibitions and comedy nights. the annual Bedford Regatta and the biennial River Festival make the most of the town’s riverside location. Maps & Directions For maps and directions to each of the University campuses. the Bedford Beer Festival and Proms in the Park. modern Luton and Dunstable Hospital. As for shopping. There is also a thriving theatre and an arts centre which holds live music events. Park Square and is currently the UK’s seventh largest A service for tailored driving directions is available where you will be asked to enter your postcode for detailed driving directions and a map. Bedford also hosts many colourful festivals throughout the year including a festival of music. Luton Luton is the largest town in Bedfordshire and lies just 50km north of London. multicultural society. on the banks of the river. The Galaxy Centre is home to an 11-screen cinema. but also the large. The surrounding traditional shopping streets and Luton's famous markets perfectly complement the centre.

Partnership – we believe in working in partnership with individuals and organisations to develop our students. in doing so we will be guided by these values: Access – we value diversity and have a student focus on all we do. be able to perceive their programmes of study within a broad cultural perspective. The University is setting guidelines for good practice and targets for action which will be regularly monitored and reviewed. . and the University is developing a curriculum which is responsible to contemporary society. The University aims to celebrate the diversity of its student body and the community which it serves in ways which are mutually enriching. Scholarship – we develop and maintain our knowledge of subjects and disciplines which we impart to our students through our teaching. Respect – we have a concern for all our students and staff. to inform our applicable research and to make a difference to the communities of which we are a part. training and development policies. the University is working actively towards achieving a body of staff which reflects more accurately the range of backgrounds found in society as a whole. Mission and Values Our Vision The University of Bedfordshire’s vision is of a world where all are able to benefit from transformational educational experiences. Innovation – we expect our work to be innovative as well as true and believe in continuous improvement. All students should. Our Values We have a commitment to our students. Employability – we believe in empowering our students and preparing them for the world of work. thereby enhancing the quality of all our activities. Our Mission We create a vibrant multi-cultural learning community enabling people to transform their lives by participating in excellent innovative education. Through its resource planning strategies. Equal Opportunities Statement As an academic community.University of Bedfordshire’s Vision. staff and stakeholders and aspire to fulfil our mission. As an employer. the University acknowledges its duty to offer the best possible education experience to all students. scholarship and research. This is being achieved through its staff recruitment. as an integral part of their experience. the University is committed to meeting the needs of all students and staff.

or swim. Sickness During periods of absence owing to sickness. Our Organisational Development and Training Unit provide courses. If no spaces are available staff will be put on a waiting list and informed by Facilities and Estates when a space becomes available. Maternity and Paternity Provision All female/male employees are entitled to maternity/paternity leave. but the overriding intention is that newcomers to the University be introduced to its values. For nonacademic staff there is the Local Government Superannuation Scheme where the employer’s contribution is averaged at 20. Pension The University of Bedfordshire offers two pension schemes. gym and golf memberships call 0845 3303 085. For academic staff there is the Teachers Pension Scheme where the employer’s contribution is 14. Holidays Annual leave entitlement is generally 25 days for non-academic staff and 35 days for academic staff pro rata per annum in addition to the 8 statutory bank holidays. which is deducted from your salary on a monthly basis. there is normally an entitlement to sickness payments under the University’s Occupational Sick Pay scheme made according to length of service. This can be accomplished via a variety of methods. full details of the schemes are available from the Human Resources Department. which staff are encouraged to attend. with our aim being to provide excellent training and personal development opportunities to all staff. Allocation of a parking space is not guaranteed. Actual entitlement to maternity leave and pay is determined by length of service. and ask for the .2% and the employee’s contribution is variable depending on your salary. guidance and encouragement to a new member of staff. swim and gym.Benefits and Facilities of the University of Bedfordshire Training The University is committed to supporting staff training and personal development.4%. Any employee allocated a parking space will be charged a parking fee. New employees who have been active members in the Universities Superannuation scheme (USS) in the 30 days prior to commencement at the University of Bedfordshire must continue their membership with the USS. but this may not always be possible due to limited parking spaces available to the University. culture and working practices within a relationship of mutual trust and respect. Car Parking The University aims to provide parking for all staff that requires it. Staff Discount Scheme Active Luton The University of Bedfordshire has agreed special corporate rates at all active Luton centres where you can use the facilities at any centre and enjoy special membership rates and discounts. To take advantage of the University of Bedfordshire swim only. which gives a discount of around 10%. concessionary days may be offered at the discretion of the University. In addition. in addition to Statutory Sick Pay. Mentoring The University’s mentoring scheme is where an established member of staff offers advice. Occupational Sick pay will only be payable in accordance with the University’s Policy on Management of Sickness Absence.1% and the employee’s contribution is 6. thorough a discounted membership option or a Go4Less card.

Childcare Vouchers The University operates a childcare voucher scheme where the employee will be able to take a portion of their salary as childcare vouchers. • Theatre Breaks – Low cost packages to see all top West End shows • Concerts and Events – Packages to leading rock.Superbreak is the UK’s leading short break operator. • Airport Parking and Hotels – Book an airport hotel including parking • Dining – Great value 2 night offers with dinner at top brand hotels.. Brussels. Lille. two indoor football pitches. We have combined to offer a New Client Invitation allowing new clients to be pampered at 80 per cent off standard charge. Bruges. What can it offer? • Accommodation – More than 2000 two to five star hotels in London and across the UK. Bedford (ASC) Is a multi-use facility offering an extensive range of sporting opportunities. call 01296 780 222. Kaarp As a public sector employee at the University of Bedfordshire you will benefit from special offers on the Kaarp Voluntary Benefit website and automatic entry to Costco (subject to joining fee.000 hotels & apartments around the world . • Eurostar Breaks .Book a Eurostar break to Paris. all have a joining fee of £10 to cover administration. Annual membership from £65 per annum. their three visit invitations always sell-out quickly. The above are guidelines only and cannot be taken to constitute part of the formal contract of employment. • Travel – Rail Inclusive packages available from all UK mainline stations.. Disneyland Paris. Everything listed in this three visits promotion is with 80% off! With the Zoe Dee New Client Invitation University of Bedfordshire Employees. indoor cricket nets.99. pop. their families and friends can have the ultimate hair experience. Evolution @ Josephs Hair Salon Using New Client Invitation and a University of Bedfordshire offer. Unions The University recognises two unions. two full size volleyball courts and a climbing wall. Superbreak The University has partnered with Superbreak to offer staff a ten per cent discount on hotel accommodation with optional rail travel. To enquire about gym membership or arrange an induction. For further information please contact the Human Resources. sporting and cultural events • Spa Breaks – Take time to unwind and relax. Further details are available from the Human Resources Department. The sports hall is the size of eight full size badminton courts and is home to two tennis courts.) Further details are available from the Human Resources Department. theatre and dining.membership adviser or receptionist. Aylesbury Campus Aylesbury College offers staff at the University of Bedfordshire gym membership for an amazing £10 per month and you will only pay a one-off £15 induction fee.Also available: • Attraction Breaks – Treat the family to a visit to Legoland or many other theme parks • Golf Breaks – At some of the finest courses in the land • Minicruise Breaks – Our Minicruise breaks to some of the most popular cities in Europe • Murder Mystery Breaks – Become a sleuth whist enjoying some luxury • European City & Beach Breaks – Choose from 5. No income tax or national insurance will be paid on the portion of salary taken as childcare vouchers. Planning a break at any time? . As most people spend £40 or more on just 1 trip to the beauty salon. Membership options start at £15 per month. Zoe Dee Beauty Salon Staff can sample a selection of their exclusive services. Academic staff are eligible to join the Universities and College Union (UCU) and non-academic staff are offered the chance to join Unison. staff. Alexander Sports Centre. Ghent and Antwerp. There are 5 membership options available. a full size basketball court. Friends and Family Members can purchase this package for only £39.

Their bright and spacious salon is also the perfect venue for Pamper Parties and Group Bookings. nail enhancements. supervised by tutors who are fully qualified or 020 7407 0222 or www. Pizza Hut and Superdrug. Luton.bso. They'll answer your questions and provide valuable help and information on illnesses. We look forward to giving you a warm welcome. Costco You can get membership of this chain of cash and carry warehouses that sell high-quality. If planning a party you can also book a table for 25 guests or more to gain an additional discount off your food bill. Offers include Alton Towers. Luton All staff (and students) can claim a 10 per cent discount on ModeFlowers. waxing. Just take along your University ID card. Sea France. Osteopathy treatment University staff can access BSO (British School of Osteopathy) treatment at the Southwark Bridge Road clinical centre at a specially discounted rate of £16 per appointment. University employees can exclusively access AXA PPP healthcare's free information telephone service. Big Yellow Storage Big Yellow is offering University of Bedfordshire staff an extra 10 per cent discount To receive a 10 per cent discount off the cost of storage for the length of your stay . To book a table please call 01582 Remember to take a passport size photo with you. Their team of nurses. on promotion of their University ID pass. food outlets and cinemas. when they buy a meal. There's also a free tea or coffee for a trial period with any meal addition to any current opening offer either visit stores. pharmacists. 365 days a year. including NUS Extra This card costs £11 to buy for the academic year and gives you discounts and offers at a wide range of shops. Subway The University has teamed up with Subway to offer all University staff an Exclusive promotional offer – a £4 meal deal on presentation of a voucher at their participating stores in Luton and Bedford town centres. make-up and ear piercing. Sea Life Centres. Cafe Rouge and many more. health. around the clock. finance. Kaarp website This is especially for all public sector employees. They offer free parking. To get the card contact Jon Stanley in the Students’ Union jon. Visit www. the website or call 0800 783 4949. Show your ID before ordering. Luton. The Houmous Bar. Order By 5pm for guaranteed next day flower delivery.For more information contact: clinicappointments@bso. The clinic is based at 98-118 Southwark Bridge Road. Odeon. Chloe’s Beauty and Relaxation University staff can claim a 10 per cent discount by showing their staff id card at Chloe’s Beauty and Relaxation in Bedford. Treatment is provided by senior BSO osteopathy degree nationally branded and selected private-label merchandise at low prices.CN. You’ll find deals on entertainment. is one of the UK's leading online Flower Health at Hand As a member of Bedfordshire and Luton Chamber of The Mall. Treatments include: tanning. counsellors and midwives are available night and day to give you the benefit of their expertise.stanley@beds. friendly staff and are sure you will find a perfect treatment to suit you. treatments and medications. If you can't find the flowers you are looking for on their website please call one of their friendly staff on 0800 954 1925 who will be more than happy to assist you. Guildford ModeFlowers.costco. Sports massage . shopping and travel. SE1 0BQ.Cyprus Nights Meze Bar Restaurant Staff can get 15 per cent off any menu at Cyprus Nights in Guildford Street. Staff and students can also enjoy free internet access at CAFE. The Houmous Bar is located on Smiths Lane between Debenhams and Marks and Spencer. To book call 01234 328288.

uk to discuss options. or desktop computers. .ac. laptops or printers. Check out for more details. Contact Organisational Development and Training Unit by email at odtu@beds. As a member of the club which normally costs £10 you receive ten per cent discount on a wide selection of products all day Thursday and Saturday. For more details and to book visit the sports massage website Gardening All staff can join Frosts Gardening Club for free.Based in room E203 at the Park Square campus in Luton it is open Tuesdays. DVD drives. Payment is £7 per session.frostsgardencentres. scanners. Staff can also buy Microsoft Office from ISD for home use for just £10! Full details are available via ISD. Hardware and Software All University staff can claim an educational discount when buying IT hardware for personal use from suppliers which are part of the Southern Universities Purchasing Consortium (SUPC). Thursdays and Fridays from 12noon to 3pm. This could include buying USB flash drives. Training The University may agree to make a financial contribution towards fees to help an employee with an external course.

     Application forms and Curriculum Vitae (CVs) To apply for a University of Bedfordshire post. your personal interests or Ensure your application form is returned to Human Resources. Inform us on the equal opportunities monitoring form of any special requirements you have for interview or subsequent employment. If you are not able to include all your information in the areas provided on the form. Print your name and address in block capitals. These may include experience gained through employment. please take your time and complete it as fully and accurately as possible. Job Specification We strongly recommend that you thoroughly read the job description attached to this pack as it will highlight all the essential and desirable criteria set for this post. relating your skills and experience to those required. one of these should include your current or most recent employer. clearly labelled.THE APPLICATION PROCEDURE Please read the following guidelines carefully before completion of your application. Ensure that you use the Personal Statement section in the application form to adequately match your skills and experience against this criteria. CVs are not permitted as a substitute. you must complete the application form provided. You should do this by describing/explaining the things that you have done or achieved. References Nominate two referees in the appropriate sections who will be able to comment on your suitability for the post. then please feel free to attach extra sheets. Luton by 12pm on the closing date. Demonstrate how you can meet each of the criteria identified on the person specification. the shortlisting panel will be looking at how you best match the essential and desirable criteria so if you do not tell us we will not know. therefore. We are unable to make assumptions about you or your abilities. Park Square. as this will assist photocopying. Further copies of the application form can be obtained from http://www. The following notes are designed to be of assistance to you in completing the form.     Complete all sections of the form. Through the shortlisting . the criterion will be used to decide which candidates are suitable for interview. Remember. in full. where applicable. Completion of the Application Form Your application form will be the key to deciding whether you will be called to interview. Ensure that you are available to attend on the advertised interview date. If you are applying for more than one vacancy you must complete an application form for each post. If an application is made through a CV alone it will not be put forward for shortlisting. Please use black ink or type. Please ensure that you clearly state the reference number and the post you are applying for in the space provided at the top of the application form. as it is rarely possible to convene an interview panel on any other date. but can be included when accompanying the application form.

Should you have any queries relating to the job or person specification please contact the Human Resources Department. Upon successful appointment. Alternatively all applications may also be posted or delivered to the Human Resources Office using the address stipulated on the front page. If you have not heard from us within 4 weeks after the post/s closing. You must ensure that your application reaches the University by 12 noon on the closing date as late applications are not accepted. Proof of Eligibility to Work for the University Of Bedfordshire All shortlisted candidates are asked to provide documentary proof of their eligibility to work for the . due to the rising costs of recruitment and our wish to direct our funds towards the provision of high quality education. we are unable to write to unsuccessful candidates. please send a small self-addressed postcard. you will be required to sign all documentation. if you would like your application to be acknowledged.opportunities@beds. Please do not let this deter you from applying for any future vacancies at the University of Bedfordshire. it is unlikely that your application has been successful on this However. If you are submitting your application electronically. we are unable to acknowledge receipt of your application. Unfortunately we are unable to provide candidates with feedback from their application form if they have not been shortlisted. Acknowledgement of your Application Due to the high levels of applications the University receives. Successful candidates selected for interview will be confirmed by letter. Selection Procedure Selection criteria for interviews is based on merit only and may include one or more of the following interview selection processes: • • • • Application Form Panel Interview Written Exercise Presentation Exercise If you are expected to embark upon an exercise or presentation as part of the selection process you will be notified of this in your interview letter. Unfortunately. Interview Selection If an interview date has not been confirmed on the advert or in the job pack then interviews will be held as soon as possible after the closing date. affix a postage stamp and return it with your completed application form and we will send it back to you on the day we receive your application. The Closing Date The closing date for this post is on the front sheet of this job pack and is also stated on the advert. All the information obtained during the selection procedure will be assessed and used in the final decision making process. Your application will be treated in the strictest please note that you are not required to send any further copy of your application via any other means. Applications can be sent electronically via an e-mail to employment.

. In the event of a candidate withdrawing his/her application or refusing the offer of employment on grounds that. Interview expenses will not be payable where an unemployed person is able to claim such expenses from the Employment Advice Service. Medical Questionnaire Candidates who are offered the position will be required to complete a confidential health questionnaire. Overnight accommodation is offered for those candidates invited for interviews that live beyond a 60-mile radius. Please contact the Human Resources Department to book accommodation for you if required. which will be sent to them with their offer letter. In these cases candidates will be informed at the interview. The expenses of a candidate who is offered a post will be paid after commencement of employment. Where applicable the candidate will also be asked to reimburse the University for the cost of any overnight accommodation. Receipt of a satisfactory check would be a condition of appointment. to the Human Resources Department. in the opinion of the Interviewing Panel. as soon as possible. are inadequate. candidates' expenses will be paid on receipt of a completed Expense Claim Form and relevant receipts within 4 weeks of receipt. Completed questionnaires should be sealed in the envelope provided and returned. Interview Expenses: Candidates invited to attend an interview will be provided with information on claiming interview expenses and where applicable. no expenses will be paid. Criminal Records Bureau (CRB) Disclosure Check Please note that some University of Bedfordshire posts may require a CRB disclosure check.University of Bedfordshire in accordance with the Immigration (Restrictions of Employment) Order 1996.

other offices of the university and external parties such as Visiting Lecturers. 4. 5. It will include a role helping to follow up students required to meet with the Head. Luton Campus NARG4124 G5 (Pts 17 – 22) £20. organising travel and accommodation. telephone and personal enquiries from students. To help manage staff diaries. To help meet the staff resourcing needs of assigned Departments by providing timetabling support and delivering an efficient administrative service for drafting temporary staff contracts and liaising with Finance to deliver infrastructure support and other service aspects. training. must have nominated deputy) YES YES YES NO NO NO x x x Departmental Administrative Assistant Registry Faculty Manager (CATS Registry) Park Square. set up staff/student activities and work in close liaison with academic staff in areas focussed on the student experience. set up conference and seminars to raise the profile of the Department and stimulate recruitment. To provide a broad-based professional administrative service to Departmental Head of Life Sciences under a day-to-day reporting line and also to their academic staff as appropriate. organising meetings etc and taking notes. To undertake such other duties as may be required by line management. This is a KEY POST (i. S/he will be assigned particular departmental responsibilities but will also be available to provide some support for corporate matters as requested. co-ordinate attendances.559 £23. . To work in a team to provide mutual operational cover as required and ensure that the service to the Faculty is maintained during absences and times of particular pressure. 6. Operational responsibility will be towards the assigned Departmental Head. This job requires SAFEGUARDING 3. To serve as a principal Departmental point of contact for Registry and other student support functions. This post has MANAGEMENT RESPONSIBILITY 2. Technologies and Science. such as special events 10. To organise conferences. organise meetings and take notes for distribution and action. and administering staff temporary contracts. The postholder will also conduct fact-finding tasks to support commercial and professional bids. to include diary management. emails. and arrange other travel and accommodation needs. experience and grade of the post holder.811 Principal Accountabilities: 1. a) to serve on an enquiries desk and gate-keep student access to academic staff b) to support other Department-specific activities. undertake other general clerical duties. all designed to uplift administrative burden from senior academic staff. in keeping with the knowledge. fostering a personal network for operational benefit. 3. To undertake research and prepare reports as required to complement the work of those engaged in student attendance tracking and portfolio/course administration by obtaining or preparing focussed reports from shared drives to clarify priorities.e. Key Elements (please tick as appropriate) 1. 9. If required.Details Job Title: Department: Job Reports To: Location: Post Number: Pay Point: Context The postholder provides administrative support to Head of an academic department in the Faculty of Creative Arts. staff and external clients and organisations. To deal with correspondence. 8. 2. 7. researching information and preparing reports.

. prospective students. various other parts of the university and students. as queries are received via telephone calls. Service Delivery: To act serve as a key point for receiving and conveying accurate and timely information. Decision Making Process: Generally to implement routine processes or upon the supervision of others with only a minor range of decision making responsibility. Also enquiry handling requires a positive approach to problem solving and a willingness to learn and gain job-experience to illustrate a growing confidence and competence over time. Ensuring an efficient broad-based administrative service for the Department Head and others. Participation in the network of colleagues in similar roles is crucial to effectiveness in role. concise and accurate information to be communicated on a daily basis. Course Managers. other Departments. line manager. other academics. in both informal and formal situations. without permanent managerial supervision. Analysis and Research: .HERA Competencies Communication: The role requires clear. letters. Teamwork and Motivation: The ability to work as a member of a team is essential to ensure that a) problems are resolved promptly and efficiently and that work is not duplicated or missed. being a main interface between the Department. Participate in regular meetings with team colleagues. dealing with problems. administrative colleagues and students. within closely defined boundaries. Book rooms and refreshments for meetings and arrange accommodation/car parking etc as appropriate. Liaison and Networking: It is essential to develop and maintain good working relationships with a wide range of staff and students to ensure an efficient and responsive administration service is provided. other colleagues within the University and elsewhere. For example. and b) a teamwork approach is delivered to meet the needs of the Departmental Head even during absences of individual team members. Liaison is primarily with academic staff. Forward planning as required within the remit of the post. Initiative and Problem Solving: Demonstrating initiative in the context of the team approach. To be able to obtain information from a variety of sources to meet service delivery needs and be able to decide when reference is needed to a supervisor or manager in any more complex situation . Some limited requirement for preparation of written reports for limited and local use. as will the developing bond of trust in relationships with Departmental Heads. Planning and Organising Resources: Work independently and effectively to meet own deadlines and priorities. developing systems for addressing student enquiries. and to assist in making team decisions concerning improvements to processes and systems. and in person from students. and other academic and administrative colleagues to discuss current processes. emails.

using prior knowledge of processes and regulations. There will be a need in the first instance to provide support and reassurance with referral to others such as their tutors or student services for further help if appropriate. Have knowledge to offer student advice on various issues and processes in the faculty.Simple research from a limited range of sources to respond to needs for information closely defined by the Departmental Head and/or others. stationery-handling etc. Acquire knowledge of the structures of programmes of study. Teaching and Learning Support: No material expectation except to assist the Departmental Head and academic staff in their responsibilities in this area. Pastoral Care and Welfare: On occasions may be required to deal with students who are experiencing problems and may be extremely distressed or short-tempered. Occasionally required to carry documents such as paperwork to meetings. . also with the academic teams in assigned Departments. Team Development: Help in the induction and training of new colleagues. Sensory and Physical Demands: Work at desk with PC and monitor. Attend regular meetings with colleagues to share ideas and contribute to team objectives. all in keeping with a standard office environment Work Environment: The role requires the holder to understand how the work environment could impact on their work and to take any required action within health and safety guidelines to adapt. to contribute from the administrative perspective. also to the wider needs of the faculty. Presenting this in a way that facilitates understanding. Advising academics on individual student issues. Knowledge and Experience: Respond to enquiries using knowledge of staff availabilities and a growing understanding of university systems and processes. as part of the team.. Accountability Responsible to assigned academic Departments for delivery of wide-ranging administrative support.

attention to detail People skills: enjoy dealing with students and staff. working to deadlines and under pressure Well-organised Personal Attributes Accurate and reliable. and platforms such as MS Word and Excel Excellent oral and written communication skills Good telephone and face-to-face manner Numerate Able to work both independently and as part of a team and to help tackle and solve operational problems creatively Time management and ability to handle competing priorities.Person Specification Essential Criteria Good Secondary education (including maths and English) Qualifications BA/BSc or equivalent Professional qualification or experience Office-based administrative activities Knowledge Use of IT platforms such as MS Word and Excel Administrative experience in a service oriented work situation Experience Proficiency with using a PC and email. able to develop an effective personal network Discretion and confidentiality as required Able to show initiative Application Form Interview & feedback Written exercise Structure of Higher Education and its administrative framework Administrative experience in an Higher Education context Excellent keyboard skills Committee support Application Form Interview Application Form Interview Application Form Interview & feedback Written exercise Desirable Criteria Evidence (Assessed how?) Application Form Skills/abilities/ competencies .

Employees are expected to identify waste streams with a view to recycling and reuse. Environmental Statement Employees must make proper use of any equipment and systems of work provided and take all reasonable steps to ensure that control measures are properly used. gender. religion or sexual orientation is at the core of what we do and members of the community must actively promote a positive non-discriminatory work and learning environment for fellow staff and students.Signature: ------------------------------------(I confirm I have briefed the Post Holder on the requirements of this Job Description and other related documents) Nominated Deputies (if applicable) Dec 12 (v3. and review the need for the current level of consumption. They should take reasonable care for their own H & S and that of others who may be affected by what they do or do not do. discussed with and understood by Post Holder ------------------------------------------Name of Post Holder: -----------------------------------------------------------------. Employees must work with their Line Managers to ensure that an inventory is retained of all hazardous substances in the office that could be released into the environment. A commitment to equality of opportunity for all individuals irrespective of their age. including personal protective equipment in accordance with training or instructions. Employees are expected to identify operations that use significant amounts of energy. This includes identifying operations that use resources.1) 21 . Staff should correctly use work items provided by the University.Signature: ------------------------------------(I confirm I have been briefed on the requirements of this Job Description and other related documents) Name of immediate Line manager: ------------------------------------------------. with a view to reducing consumption. belief. Members of the University’s community are expected to respect and value individuality. prejudice and inappropriate behaviour. Date Job Description issued to.Equality Statement The University of Bedfordshire is fully committed to the principles of equality in all its actions. Health & Safety Statement All employees are required to ensure that all duties and responsibilities are discharged in accordance with the University’s Health and Safety (H & S) at Work Policy. differences and diversity. Briefing Note: the content of this Job Description does not preclude other work required by the Faculty department. minimising office energy use in heating and lighting. race. such as paper. harassment. Employees should demonstrate an understanding of the University’s commitments to equality and diversity as an integral part of the university’s core values and be able to identify and challenge discrimination. identifying savings where possible. Details of accountabilities will be discussed at annual reviews. disability. and work with others in an inclusive and consultative manner.

I confirm I have been briefed on the requirements of this Job) If there are more nominated deputies.As a KEY POST at least one nominated deputy must be identified. and is briefed on this Job Description.Signature: ----------------------------. Name of Nominated Deputy: -----------------------------------------. they should sign further copies of this Job Description.1) 22 . Amended by: Dated: Version: Dec 12 (v3.Date: ------------(As the Nominated Deputy for this post. The Job Holder must confirm that the Nominated Deputy(ies) receives a copy of.

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