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officers will devise a written weekly schedule (providing same to the Adult Drug Court Program Manager each week) of dates and times for surveillance/home visits. Deviations from the schedule will occur periodically and the officers are to advise the Program Manager whenever possible of any schedule deviations/changes. Mobile phones will be utilized and should be fully charged prior to beginning any client home visits. Officers will activate their own respective phone at the start of the surveillance/home visits. No other calls (except emergency family calls or calls from the Program Manager, law enforcement agencies, dispatch or probation-parole officers) should take place during home visits. Officers will have their district Court identification card displayed on the front of their person at all times during work so it is easily visible for clients, their families, and other individuals who may be present at a residence during a home visit. The safety of the surveillance officers is paramount. The utilization of common sense, civility and basic investigative techniques is inherent in this position. Surveillance officers are encouraged to participate in any local, free training involving safety issues. Attendance at training sessions must have prior approval of the Program Manager. It is the intention of the adult drug court to comply fully with the federal grant requirements in having non-violent offenders admitted into the program. Bearing this in mind, the opportunities still exist for criminal activity on the part of the program’s clients and surveillance officers do not have arrest and detain powers. Surveillance officers are encouraged to communicate with the local Drug Court Adult Probation Officer(s) so as to obtain enough relevant information about a participant’s address. Surveillance officers may inquire from the Drug Court Probation Officer (s) as to exact directions, copies of any maps or drawings to a participant’s residence, and if any alerts of any kind (dogs, weapons suspected, gang activity, etc.) exist. If at any time either surveillance officer feels unsafe in the home visit, the officer should immediately end the visit and leave the area. A report should be written to document the event and what was occurring that produced such feelings. The safety of the surveillance officer is paramount on each and every field/home visit. As of this writing a hand-held radio will be issued to the surveillance officers with the authority of the Mesilla Valley Regional Dispatch Authority (MVRDA). The surveillance officers must fully comply with any and all regulations and procedures required by MVRDA regarding the radio and its use. Any abuse of these regulations and procedures will result in disciplinary action being initiated by the Program Manager. Home Visits:

Standard Operating Procedures for Surveillance Officers – 3rd Judicial District, NM

Surveillance officers must act in accordance within the scope of their duties at all times while conducting home visits. No personal business is to be conducted during work hours. Searches are not authorized unless verbal permission is given by the client (if any other person living in the home protests or declines, a search will NOT be conducted at that time) for a specific and limited area of the residence (such as the refrigerator). A full residence search by a surveillance officer is not allowed at any time. Surveillance officers shall treat each client (and client’s family, significant other, roommates, etc.) with respect at all times. If a client is not at home during a field visit, the surveillance officer will write a report accordingly to reflect that information. Any reasons for the absence must be noted within the report. (Any incomplete reports will be returned to the surveillance officer as soon as reasonably possible and will be corrected within the date specified by the Program Manager). If information is obtained from another individual at that client’s home, the surveillance officers have the right to ask that person’s name for the report. It must be noted that the person may decline to give that information, which should then be noted in the surveillance officer’s report. The surveillance officers are to maintain good rapport and professional relationships with the various counselors at Counseling and Recovery, Inc. (treatment provider) as well as with any assigned probation officers of the New Mexico Corrections Department’s Probation and Parole Division. Surveillance officers are to strive to comply with specific requests from these parties (and also from drug court team members) to the best of their abilities. Special requests must also be communicated in a timely manner (within 48 hours) to the Program Manager. At no time during a home visit should a client be left unattended and/or unobserved by the surveillance officers. Again, safety concerns dominate the situation. If a client tests positive for any substance, the surveillance officers are to contact via phone the Drug Court Probation Officer. If that officer is unavailable or fails to respond, the surveillance officers may contact the Drug Court Probation Officer’s supervisor (of the Special Programs Unit). If either the Drug Court Probation Officer or his/her supervisor fails to respond, the surveillance officers may proceed to phone the Corrections Department hotline (1-800-428-5684) for further assistance. If no one from the Corrections Department responds, the surveillance officer will leave the residence and indicate to the client that a report will be forwarded to the Drug Court Probation Officer for review and further action. A written report must be completed and faxed to the Drug Court Probation Officer within 24 hours if the incident occurs Monday-Friday (within 48 hours if the incident occurs during a weekend). Failure to do so not only compromises the integrity of the drug court program but could also result in disciplinary action toward the surveillance officer(s). Surveillance officers are to be vigilant and observant at all times while conducting field/home visits. They must indicate in their reports any unusual behaviors or events, including but not limited to client conduct and other information that may be considered useful by the drug court program, judge, the drug court team members, program manager and treatment provider.

Standard Operating Procedures for Surveillance Officers – 3rd Judicial District, NM

While family members and others who reside with clients are under no obligation to respond to any surveillance officers questions, surveillance officers should strive to develop some level of rapport with these individuals if possible. These individuals can serve as sources of information concerning the client and this can prove invaluable for the surveillance officers. The radio and mobile phone(s) are to be kept in a good operating condition at all times. Any problems are to be reported to the program manager in a timely manner. Submitted by:

Virginia L. Acosta, LBSW Program Manager APPROVED:

_______________________________ The Honorable Lou A. Martinez ACKNOWLEDGED:

__________________________________ The Honorable Stephen Bridgforth ACKNOWLEDGED:

___________________________ Date: ____________________

_______________________________ Date: _________________________

Standard Operating Procedures for Surveillance Officers – 3rd Judicial District, NM