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Have you any idea !!! Case Study: Seven monkeys in a room: Middle of room is a ladder, leading to a bunch of hanging bananas. Each time a monkey tries to climb the ladder, all the monkeys are sprayed with ice water, which makes them miserable. Sooner enough, whenever a monkey attempts to climb the ladder, all of the other monkeys, not wanting to be sprayed, beat him up. Soon, none of the seven monkeys ever attempts to climb the ladder. A monkeys is replaced with new one. Seeing the bananas & ladder, he wonders why none of the other monkeys are doing the obvious, but undaunted, he immediately begins to climb the ladder. All the other monkeys fall upon him and beat him silly. He has no idea, why? However, he no longer attempts to climb the ladder. Another original monkey is replaced. The newcomer attempts to climb the ladder & …….? The previous new monkey participates in the beating, grateful that this time, he's not on the receiving end. However, he has no idea, why? he's attacking the new monkey. One by one, all the original monkeys are replaced. Seven new monkeys!!! None of them have ever been sprayed by ice water. None of them attempt to climb the ladder. All of them will enthusiastically beat up any new monkey who tries! Without having any idea, why? "AND THAT'S HOW COMPANY PRACTICES GET ESTABLISHED". Definition OB is a field of study that investigates the impact that individuals, groups and structures have on behavior within org for the purpose of applying such knowledge towards improving an org’s effectiveness. It is concerned with the study of what people do in an org & how that behavior affects the performance of the org.
employment turnover. OB—Managerial Agendas Very few and simple principles to explain very complex human beings. Because Human are not alike so our ability to make simple. elevators. These fundamental consistencies allow predictability e. So predictive ability can be improved by replacing the intuitive opinions with more systematic approach (using important facts & relationships).g. OB scholars avoid stating that effective leaders should always seek ideas of their followers before decision . during rush hours. but it is possible to predict behavior in supermarkets. Two people often act very differently in same situation. age –mates or class fellows.). & sweeping generalizations is very limited. x leads to y. Intuition replaced with Systematic Study We watch actions of others and attempt to interpret them by explaining ourselves why they have engaged in such behavior.OB is concerned specifically with employment-related situations such as jobs. Certain fundamental consistencies can be underlying the behavior of individuals can be identified and modified to reflect their differences. etc. OB concepts must reflect situational or contingency conditions: conditions: e. Observer may think ones behavior as irrational because he/she does not have the access to same information or cant perceive the environment in the same way as the observed person. People don’t exactly act alike if placed in an identical situations—different people behave variably. status or looks. and the same person’s behavior changes in different situations. doctor’s office. productivity. threat or jubilant situations etc. about fear. e. Var.g. work. So behavior is predictable generally and systematic study of behavior is a way / mean for making reasonably accurate predictions. 2ndly we behave differently when we are in a gathering of our elders or out seniors but differently if we are among our friends. classrooms. about driving behavior. Although not 100% accurate.g. Systematic study Differences exist among & b/w individuals. not everyone is motivated by money. absenteeism. human performance and management. but only under conditions specified in z (contg. We attempt to predict what they might possibly do under different sets of conditions & casual / commons sense approach leads to erroneous predictions. position. Behavior is predictable if we know how the other person perceived the particular situation & what is important to him/her. accurate. walking on roads. fuel stations.
global competition requiring the employees to become more flexible and to learn to cope with rapid changes These management concerns are: Responding to Globalization Managing Workforce Diversity Improving Quality and work Productivity Responding to the Labor Shortage Improving customer Service Improving people skills Contemporary Mgmt Concerns Responding to Globalization Globalization—Applied—Examples Globalization affects a manager’s skills in at least two ways: Managers are increasingly likely to face foreign assignments or transfers from one operating division or subsidiary in another country. Therefore to work effectively with them you need to understand their cultures. There they have to manage a workforce likely very different in needs.g. peers & other employees born & raised in different cultures. threats and opportunities for it. Rather its like that in some situations participative style is clearly superior.making. how it shaped them. more working women at the working places. Whatever motivates you might not work on them. E. Contemporary Mgmt Concerns Dramatic changes taking place in organizational settings pose some challenges. & how to adapt a management style to their differences. Because……… The cultural differences require the managers to modify their practices . typical employees getting older. corporate downsizing and heavy use of temporary workers serving the bonds of loyalty which historically used to tie many employees to their employers. autocratic DM style is more effective. So the effectiveness of a particular Leadership style is contingent on the situation in which it is used. but in others. aspirations and attitudes from those they used to deal at home. They might find your straightforward communication approach very uncomfortable & threatening. Even in home country you have to work with bosses.