Voices.

com Android App

Client User Guide

The Official Guide For The Voices.com Android App

David Ciccarelli
Chief Executive Officer and Co-Founder of Voices.com

USING THIS GUIDE
This guide will help you to... ✓ Learn how to download the app ✓ Login or sign up free if you’re a new member ✓ Navigate around the Android app Discover amazing features such as... ✓ Searching for voice talent ✓ Requesting a quote from a voice talent you’re interested in working with ✓ Posting a job that’s open to the entire marketplace who will quote on your project ✓ Making payment in a safe, secure way Ready? Let’s jump in!

Service & Support
North America 1-888-359-3472 International +1-519-858-5660 Email support@voices.com Web http://www.voices.com

Global Headquarters
150 Dufferin Ave. Suite 800 London ON N6A 5N6

1

DOWNLOADING THE APP
How Do I Download and Install The App? It's a simple process to download both free apps and paid apps to your Android. Follow the instructions below for easy downloading. 1. First you will need to create an account on Google Play before you can download any apps. Follow the link below to take you to the sign up page. 2. When you sign up, you will need a credit card or payment information, even if you only download this free app, Google Play will still require this information. After you are done with this process, you should have a username (email address) and a password. You will need these to download the apps. 3. You can just search “Voices.com” in Google Play and the app listing will come right up. 4. Select the Voices.com app and hit the "Install" button (it's a free app). 5. Once your Android has started downloading the app, a status bar will show up to indicate how long it will take to download (approximately 1 minute.) Once it is complete, you can access the new app on your Android in the My Android Apps section of Google Play.

Service & Support
North America 1-888-359-3472 International +1-519-858-5660 Email support@voices.com Web http://www.voices.com

Global Headquarters
150 Dufferin Ave. Suite 800 London ON N6A 5N6

2

SIGNING UP
New Voices.com Members You can sign up for a free Voices.com account to get access to all the cool new features of the Voices.com Android App. The first step is to select your account type. Are you a talent or client? A client is a person who is looking to hire a voice talent for a project such as a commercial, narrate a video, provide a voice for a character in a game or record a voicemail message. A talent is a person who is looking for voice-over work, wants to record a sample of their voice on their Android and promote themselves to prospective employers. Once you’ve signed up, you’ll be immediately logged in and can start using the app right away. You can start by filling out your Bio information with a brief “about us” for your company. Simply tap the pencil icon from the global menu options in the blue header. You’ll also find your account options in this area. To navigate around Voices.com and manage your job postings slide your finger to the right of screen to bring up more menu options.

Service & Support
North America 1-888-359-3472 International +1-519-858-5660 Email support@voices.com Web http://www.voices.com

Global Headquarters
150 Dufferin Ave. Suite 800 London ON N6A 5N6

3

LOGGING IN
Existing Voices.com Members Already a Voices.com member? Awesome! All you need to do is login with your existing username and password and you’ll have instant access to your Voices.com account on your Android. Getting a New Password If you forgot your password, that’s OK. Simply click the “Did you forget your password?” link on the Voices.com App login screen and you’ll see the option to have your password reset. Just enter your email address and we’ll send you a new password.

Service & Support
North America 1-888-359-3472 International +1-519-858-5660 Email support@voices.com Web http://www.voices.com

Global Headquarters
150 Dufferin Ave. Suite 800 London ON N6A 5N6

4

CHECKING OUT THE TOP 100
Listening to Voice Talent There are a few Top 100 lists on our Android App. Tap the Favorites menu to see all available lists. The Favorites list is determined by the number of times clients have shortlisted a talent by clicking on the "Save to Favorites" feature. The talent who are saved the most often to client favorites appear on this list. The Most Listens list shows you the top 100 talent whose profile demos have been listened to the most. The New Talent list features new members of Voices.com and those who have most recently renewed their memberships. The Recently Hired list showcases the most recent 100 talent who have completed a job through Voices.com. The list is updated every five minutes.

Service & Support
North America 1-888-359-3472 International +1-519-858-5660 Email support@voices.com Web http://www.voices.com

Global Headquarters
150 Dufferin Ave. Suite 800 London ON N6A 5N6

4

SEARCHING FOR VOICE TALENT
Searching by Keyword Searching for voice talent on your Android is fun and easy. To get started, tap the Search button in the navigation bar. At the top of the Search screen, you’ll see a search bar where you can search our marketplace of 75,000 voice-over talent from around the world. Search by keyword, language, gender and more. Browsing by Category Alternatively, if you know the category of audio samples you’d like to listen to, just tap the category icon.

Service & Support
North America 1-888-359-3472 International +1-519-858-5660 Email support@voices.com Web http://www.voices.com

Global Headquarters
150 Dufferin Ave. Suite 800 London ON N6A 5N6

6

VIEWING PROFILES
Learning More About a Talent If you hear a voice talent you might like to work with, tap through the search result to see their complete profile. Each profile is made up of three parts; Bio, Demos, Feedback. The bio lists all the talent’s biographical information such as their work experience, credits, skills and recording studio set-up. The demos tab showcases audio samples of the voice talent. Each demo includes a title, description and options to share by email, Facebook or Twitter. The feedback tab reveals ratings and reviews that the voice talent has received from work they completed through Voices.com. To move ahead, simply tap the “Request Quote” banner at the top of the profile.

Service & Support
North America 1-888-359-3472 International +1-519-858-5660 Email support@voices.com Web http://www.voices.com

Global Headquarters
150 Dufferin Ave. Suite 800 London ON N6A 5N6

7

POSTING A JOB
Getting Started With Job Postings A Job is a project that requires a voice over recording. Usually dozens of voice talent will apply for these job postings. Posting a job will allow you to receive MP3 voice-over demos and price quotes from a variety of voice-over professionals. It is quick and easy to do. Our job posting service is free and yields fantastic results. Managing Your Jobs To post a job, tap the New Job icon which will bring you to the job posting form. Please complete all of the fields. For quoting purposes, our voice talent members request that you provide as much information as possible regarding your company, the nature of your project, the length of the script and what your company has budgeted for voice-over work. Vocal direction and a sample script are also very helpful. If you do not require a sample read of your script, please note that in the details section of the job posting.

Service & Support
North America 1-888-359-3472 International +1-519-858-5660 Email support@voices.com Web http://www.voices.com

Global Headquarters
150 Dufferin Ave. Suite 800 London ON N6A 5N6

8

EDITING A JOB
Changing The Job Information You have the ability to edit your job posting right from within the Voices.com App. Tap the Jobs link, locate the job you want to edit and tap the job. On the Job Details screen, simply touch the Edit icon which will flip you into edit mode. Make your changes, and then click Save.

Service & Support
North America 1-888-359-3472 International +1-519-858-5660 Email support@voices.com Web http://www.voices.com

Global Headquarters
150 Dufferin Ave. Suite 800 London ON N6A 5N6

9

REVIEWING RESPONSES
Listening To Auditions On the Job Responses screen, you’ll see a list of voice talent including their overall feedback rating, their quote for your project as well as a large audio player. Tap the play button to listen to a sample recording of your script, commonly referred to as an audition. You can see even more details by tapping through to the next screen called the Response Details. Viewing Response Details Below each response is a “More” link that you can tap to view the voice talent’s proposal. The Response Details displays a proposal written by the voice talent and some actions that you can take such as “Liking” the talent by touching the thumbs-up icon or deleting the response. We’re confident you’ll be impressed with the quality and variety of professionals who reply.

Service & Support
North America 1-888-359-3472 International +1-519-858-5660 Email support@voices.com Web http://www.voices.com

Global Headquarters
150 Dufferin Ave. Suite 800 London ON N6A 5N6

10

HIRING A VOICE TALENT
Awarding Your Job Once you’ve listened to all your auditions and narrowed it down to your favorite talent, you’re ready to award your job. You’ve found the best candidate based upon performance, audio quality and price so you’re ready to move ahead. On the Job Response Details screen, you’ll see a button labeled “Award Job.” Tap “Award Job” and you’ll see options for placing your order by credit card. For tight deadlines (you need the recording done the same day), it’s recommended that you call our customer service hot-line, toll-free within North America. Friendly customer service representatives are available to take your call, complete the hiring and accept payment by credit card over the phone. A receipt for your payment will be sent to your email address and the project will proceed immediately.

Service & Support
North America 1-888-359-3472 International +1-519-858-5660 Email support@voices.com Web http://www.voices.com

Global Headquarters
150 Dufferin Ave. Suite 800 London ON N6A 5N6

11

MAKING PAYMENT
Sending a Payment To Your Voice Talent On the Payments screen, you’ll see a list of your payments with information such as the job the payment was for, the date you made the payment and the amount. To see more information related to a payment, tap through to view the Payment Details. Once you’ve received the completed audio files and you are satisfied with the work, tap “Release Payment” which will notify Voices.com to release the funds from escrow and issue the payment to the voice talent.

Service & Support
North America 1-888-359-3472 International +1-519-858-5660 Email support@voices.com Web http://www.voices.com

Global Headquarters
150 Dufferin Ave. Suite 800 London ON N6A 5N6

12

COMMUNICATING WITH TALENT
Sending Messages Access all your previous messages and communicate with voice talent right from your Android. The list of messages in your Inbox is organized by most recent on top and you’ll even see which messages are new as indicated by the blue dot. If you’ve read a message, there will be no blue dot. You may also view your previously sent messages and deleted messages. Reading The Whole Message Simply tap the subject line to see the full message. On the message details screen you can read the entire message, reply to the sender or mark the message as unread and go back to it later. That’s it! You’re done.

Service & Support
North America 1-888-359-3472 International +1-519-858-5660 Email support@voices.com Web http://www.voices.com

Global Headquarters
150 Dufferin Ave. Suite 800 London ON N6A 5N6

13

ABOUT VOICES.COM
Voices.com was established in 2004 and is now the technology and industry leading website that connects businesses with professional voice talents. Radio and television stations, advertising agencies and Fortune 500 companies rely upon the Voices.com marketplace to search for, audition and hire voice talents with the assistance of our innovative SurePay™ escrow service and our Web application.

TV COMMERCIALS EXAMPLES

The winner of several awards, including the 1to1 Impact Award, Customer Relationship Management Elite Award, and the DigiFest New Voices Award, Voices.com has raised its profile significantly this year ranking on the PROFIT Hot 50 recognizing 534% growth over the past two years. In 2012 Voices.com won “Business of the Year” from the Chamber of Commerce. Clients include NBC, ESPN, PBS, The History Channel, Reader's Digest, Comcast, Bell Canada, Microsoft, Cisco Systems, ING, Western Union, Ford, GM, Jaguar, American Airlines, the US Army, the US Government and thousands more.

Service & Support
North America 1-888-359-3472 International +1-519-858-5660 Email support@voices.com Web http://www.voices.com

Global Headquarters
150 Dufferin Ave. Suite 800 London ON N6A 5N6

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