#776 Zone 6 Anislag, Daraga, Albay, Philippines 4501 Mobile No: +639103851884 Email Address: jll_marbella@yahoo.com

To utilize my education and skills with a growing and dynamic firm

Store Supervisor
Legaspi Btq - Guess? USA (California Clothing, Inc.) G/F Pacific Mall, Legaspi City April 28, 2008 – January 28, 2009  Accountable for the sales performance of the store focusing on delivering excellent customer service, growth and profitability and implementation of basic concepts and guidelines on store operations  Monitors retail development and market trends in the mall  Develops operating budget and strategic plans  Analysis on a regular basis factors affecting store performance  Meets with counterpart mall management personnel to discuss and resolve administrative concerns  Directs store operation and ensures on attainment of strategic objectives, consistent implementation of brand image standards (visual, signage, store, marketing), and strict compliance and implementation of policies and procedures  Monitors inventory management activities  Manpower management through proper orientation of staff, schedule preparation, daily peptalk on performance, product information/ salability, new policies and procedures  Maintains high morale and discipline among the staff  Coordinate with other department heads to ensure smooth store operation

Assistant Marketing Head/ ICL Corporate Course Consultant
Informatics ( IT school based in Singapore) 2nd Flr. GTS Bldg., Rizal St., Old Albay, Legaspi City August 1, 2005 – April 19, 2008  Responsible for building and maintaining customer database that includes corporate accounts, through varied creative sales and marketing activities and customer care strategies  Develop and deliver informative sales presentations based on customer needs  Utilize customer-focused selling techniques by assessing customer knowledge  Participate in efforts geared towards meeting customer expectations  Build customer loyalty; After-sales support and consistently addressing customer needs  Strictly implement the systems, processes and procedures related to enrollment and payment collections  Handles Account Receivable effectively through a systematic collection system  Maintain current, approved merchandise promotional materials used in sales presentation and communicate merchandise needs and requirements to the Services Officer

Part-time Lecturer
Informatics ( IT school based in Singapore) 2nd Flr. GTS Bldg., Rizal St., Old Albay, Legaspi City August – December, 2006  Handled the subject class of CS111: Computers and Information Processing for Advanced Diploma in Computer Science. Prepared lessons and exams good for 54 hours.

Office Assistant
Palmas Agri-Business, Inc. (Magnolia Poultry Dressing Plant) San Miguel Foods, Inc. - Regional Processing Center Anislag, Daraga, Albay April – May 2005  Requested to furnish the company manual wherein proper coordination with department heads and managers was highly required specifically to San Miguel Corporation. The job was offered immediately after I have finished my bachelor degree.

Chowking (Jollibee Corporation) G/F Pacific Mall, Legaspi City February – July 2003  Responsible of sales and marketing strategy to collate additional revenue through delivery service. This was a part-time job for workaholic student.

Office Assistant
Shelmed Cottage Treasures (International Handicraft Exporter) Lotivio St., Daraga, Albay May – June 2002  Work with international handicraft exporter which dealt on negotiation on sales innovation. At the same time, act as personal secretary of vice president of the company. The job was a summer program of Department of Labor and Employment (DOLE) in partnership with different private industry.

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Master in Management Bicol University Graduate School, Legaspi City (18 Units Completed) Bachelor in Science Major in Computer Science Bicol University College of Science Legaspi City (June 2001 to March 2005) Thesis Title: “Geographic Information System on Industries of Legaspi City” Secondary Anislag National High School, Anislag, Daraga,Albay (June 1997- March 2001) Elementary Anislag Elementary School, Anislag, Daraga,Albay (June 1991- March 1997)

 Web Studio Programs Adobe Photoshop Informatics, Legaspi Center, Philippines (April 24 – May 11, 2006) Web Studio Programs Macromedia Flash MX Informatics, Legaspi Center, Philippines (October 22- November 19, 2006) Automotive Driving Bicol University College of Industrial Technology, Legaspi City (June to October, 2006) PC Troubleshooting Informatics, Legaspi Center, Philippines (July 8, 2006)

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 PC Operations, National Certificate Level II, Philippine TVET Qualification and Certification System (Certificate # 070501020511 – DOLE, TESDA), July 6, 2007 Organizer, PHP Web Programming Seminar Informatics, Legazpi City, January 21, 2007 IT Support (Informatics Team) “4th Farmers’ & Fisherfolks’ Celebration” AGRI-FIESTA 2006 Provincial Government of Albay thru Provincial Agricultural Services, People’s Hall, Capitol Bldg., Legazpi City (May 16, 2006) Organizer, Webpage Designing using Macromedia Flash MX and Dreamweaver MX Informatics, Legazpi City (March 29, 2006) 2003 Miss Intrams, Search for Mr.&Miss BUCSI, Bicol University College of Science, Legazpi City 1st Honorable Mention, Batch 2001, Anislag National High School, Anislag, Daraga, Albay 2000 Qualifier, National Schools Press Conference, Tacloban City 2nd Honorable Mention, Batch 1997, Anislag Elementary School, Anislag, Daraga, Albay

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Almost four (4) years experience in Operations, Sales and Marketing
   Customer Service Oriented Good business ethics and has innate excellent interpersonal skills Excellent oral and written communication and presentation skills Detail oriented, flexible, results oriented   Has initiative with a high sense of urgency and can work under pressure Team player, displays leadership potential and can work with minimum supervision

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PC Operations (Certificate# 070501020511 - National Certificate II, Philippine TVET Qualification and Certification System – DOLE, TESDA)
     Participate in workplace communication Work in a team environment Practice career professionalism Practice occupational health and safety procedures Apply quality standards      Operate a personal computer Operate a word processing application Use e-mail and search the web using browsers Operate a spreadsheet application Operate a presentation package

Computer Proficiency

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Hypertext Mark-Up Language (HTML) Adobe Photoshop CS

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Macromedia Flash MX other computer software application (MIS)

Date of Birth Nationality Gender : Civil Status Height Weight : Blood Type Religion : : : : : : : : August 4, 1984 Filipino Female Married 5’2 feet 48 kilos “A” Roman Catholic

References are available upon request.

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