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Sep 1st 2011 By Gautam Bhushan
Learning at workplaces is seeing a new level of excite in the present day scenario with the plausible use of immersive video games with scripts such as those of „God of War‟ or „Assassin‟s Creed‟, that will see a place for itself in modern day organizations - Gautam Bhushan, Head – Aircel Academy I believe that learning today is in its most exciting and complex phase yet. There are a plethora of innovative learning methodologies and tools emerging to support needs of the new generation learners. The corporate executives of today are easily distracted, having low patience levels; demand instant gratification, thanks to the fast-paced work-environment and; now more than ever, rely on friends and peers via social networks for support and recommendations. Organizations have, over a period of time, realized that „behavior change‟ cannot happen as a result of an isolated learning incident, otherwise referred to as a „training program‟ and learning now is increasingly being viewed as a process rather than an event. Training days, classroom delivery and power point presentations are so „last season‟! Organizations are trading full day training programs with learning on demand in the form of small nuggets that are available to employees for just-in time learning. Problembased learning, experiential and action learning have evolved to new levels. Add to this the right mix of „buddy programs‟ and „field coaching‟ along with an opportunity to reach out to your friends and network and voila - you now have a highly engaged learning environment! At the fulcrum of the changing canvass of learning methodologies, is surely the rapid leap in technology that we have witnessed and continue to witness. It plays a critical role in delivering structured learning on demand as well as collaborative user-generated knowledge building content. CISCO‟s „Show and Share‟ is an illustration of a technology application that can be used in learning to create a secure video community that allows trainers to record their own videos and make them available for learners to access at their own time and pace; peers to collaborate in skill building by posting, annotating and commenting on videos and; training managers to view and generate reports on learning statistics.
Imagine a workshop on „Appraising Performance‟ or even better „Managing Change‟ through the use of performing arts or corporate theatre. The power of M-Learning has been heightened by easy access of mobile 3G services. online bulletin boards help CLOs (Chief Learning Officers) embrace Web 2. which was primarily understood best by eLearning organizations of a different era. collaborative knowledge-sharing and cloud-based systems are critical to leverage the learners‟ comfort with social networking. SmarterComics emphasizes how a comic version of important books is the perfect solution for people on the go. save their time. Sounds strange? Not really. However. helping them learn and simultaneously. blogs. it would be fair to ask: What about the traditional way of learning? What does the future hold for ILT (Instructor-led training) or experiential learning as we knew it? Interestingly. making available video-based learning and interactive quizzes on the go.Likewise. “If written and presented correctly. familiar folk lore and mythology that is analyzed and contextualized to modern day corporates. telecommuters. collaboration and communication. they have also shaped our thoughts and beliefs. in today‟s learning environment. . busy executives.0 as part of their learning strategy that is welcomed by the learners today. are changing the entire delivery mechanism of learning with their comic book adaptations of bestselling business books. be it smartphones or tablets. This is of value to the employee on the move. which provides for distinct elements of the learning need to get their own unique treatment. Publications such as SmarterComics. Let us take a look at some traditional methodologies that are creating a buzz and are likely to gain a lot of momentum as tools for learning and development in the future. Apart from forming strong bonds with the storytellers. Given this scenario. will now gain far greater significance as design will be playing a key role in achieving the business outcomes that learning sets out to achieve. Story-telling is being used as a powerful tool with the objective of introducing and embedding the values within an organization. Organizations are increasingly using this medium as learning through visual memory and associative recall is long lasting. Daniel Margolis in his very recent article „Comic Books Become Learning Delivery Superpower‟ in Chief Learning Officer says. and pretty much everyone in the spectrum. rather than diminished. Wikis. comic books can impart business learning in a way that aids absorption and retention of content”. These can be in the form of new stories set in contemporary times or more interestingly. the role of the more traditional methodologies. My personal favorite is the use of comic books in learning. one thing is clear – the role of the Instructional Designer. The humor and creative pull of comic books is unsurpassed by any other medium. what technology has done is that it has allowed for a far more creative and learner centric design to emerge. It has enhanced. M-Learning or learning via mobile devices. are the emergent mainstay for functional training. Most of us have grown up listening to or reading stories. There is a great buzz around learning apps available for the iPAD and Android devices.
” ARGs. museums.” The opportunities in learning are limitless today and the times are truly exciting for both the learner as well as L&D professionals. portals can leverage new HTML5 technology to deliver content across multiple mobile devices and web browsers. We can only begin to imagine what lies around the corner. in that players generally function as themselves in a real-world environment. libraries. Beyond this. the use of something similar to Second Life set against a corporate backdrop. Most importantly. I can also visualize the use of immersive video games with scripts such as those of God of War or Assassin‟s Creed as tools for learning. Dan provided a cross-section of the most effective approaches to eLearning. An Educause whitepaper describes Alternate Reality Games (ARGs) as games that “weave together real-world artefacts with clues and puzzles hidden online to create an engaging. or printed materials. Throughout the 3D eLearning course. Or for that matter. ARGs are not role-playing games. Once built. “Prediction is very difficult.websites. cell phones. collaborate. If you didn’t attend. 2012 The Organizational Development Forum invited Dan Longhouse to speak on emerging trends in custom employee training. according to Educause. collective experience for players. learners complete interactive exercises and scenarios based on real-world factors. use multiple resources and media to find solutions. movies. television programs. Clues and pieces of the puzzle can be anywhere . Emerging Trends in Organization Development | Posted on December 4. . but also increases accuracy of information delivery. and GPS-enabled handhelds are frequently used to access clues. ARG‟s allow the learners to research.So where do we go from here? As Niels Bohr said. signs. skilling them with problem solving and decision making . recorded telephone messages. So. are not computer or video games. building essential business skills and bringing the most immersive learning ever! Peter Drucker has aptly said. especially if it is about the future. “The best way to predict the future is to create it. stores. another very exciting development is that of alternate reality learning games as a powerful tool for learning. Presenting to some of the region’s top employers. New Hire Portals – Creating an online learning portal not only centralizes and streamlines the process from pre-hire through the first 90-days. in that sense. though electronic devices such as computers.qualities vital in their roles in the corporate world. new learning scenarios are easily integrated and updated.” Coming back to the role of technology. here’s what you missed: Interactive Virtual Environments – Modeling a fully-functioning digital replica allows employees to experience real environments and situations without risk.
By using storylines with day-to-day scenarios. employees learn to successfully overcome common compliance issues and the alike.Scenario-Based eLearning – Expressing complex compliance issues with fun. . interactive eLearning courses are some of the most impactful and effective trainings.
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