LEEDS METROPOLITAN UNIVERSITY LEEDS BUSINESS SCHOOL

Name of the Candidate: Neeraj Sharma

Module Title: Personal Effectiveness

Student ID: Date of submission: 1st April 2011

Personal Effectiveness

Page 1

The skills are explained with appropriate example from past experience how its being developed or in case of non. Personal Effectiveness Page 2 . This strategy is design taking into consideration tools like SWOT analysis and SWAN analysis which states what needs to overcome. it provides justification foe incomplete achievement of developmental objectives. The concept of experiential learning and self -development are used to develop personal and professional competencies.accomplishment.Executive summary The report depicts the necessary skills that are required to be a competent manager. The report specifies the aim and objectives of the author along with the strategy developed to achieve those aim and objectives.

empowers employee with creativity and logical argument skill that helps the organisation to remain ahead of competitors. The personal effectiveness is not opportunism to be super organised or sacrificing spontaneity but personal effectiveness is all about taking appropriate steps to fit according to one‟s own style to give the feelings that one is doing best of his ability. how growth & changes occurs and how one can acquire new attitude or behaviour to get the desired result in more effective manner. 2009) The personal effectiveness can inform an individual where he is now. It helps an individual to increase personal responsibility for behaviour and actions. management and leadership. it means having successful career that drives them. image and behaviour. accountability. increased effectiveness and change. accomplishment of goals that results in growth. The concept of personal effectiveness guides an individual about their actions and attitude. improves employees performance by becoming self.aware. For some the success means satisfying personal life while for some. Apart from individual. Personal effectiveness deals with self-responsibility. making best possible use of his talent. 2004). improving personal and professional skills. It also helps in understanding how core values and behavioural styles affects interaction with team and how choice impact one‟s performance. (Kashdan. employees learns to focus on job performance Personal Effectiveness Page 3 . the success is the one what makes him or her happy.Task. The concept of personal effectiveness is similar to money management where an individual would like to have best rate of returns out of investment (resources). The significance of personal effectiveness can be understood from the benefits derived by an individual and organisation. to comprehend managerial dilemmas and conflicts positively. However. time and energy for the activities which are of utmost significance to personal and professional development (Chopra. talent and competencies. organisation too derives benefits from personal effectiveness like increases employees responsibility for best results. time and energy. achieving goals.Explore and reflect upon your learning and development since starting the masters programme Introduction Personal effectiveness refers to making optimum utilisation of personal resources like personal skills.

spread rumours. To learn and develop key professional skills like continuous professional development. running meeting. influential skill. This will enable to know what skills need to be focussed upon. making business presentations. Objective 1. and decision making and problem solving skills. time management.rather than engaging into grapevine communication to be part of company politics. and communication skill 3. SWOT analysis It is very important to undertake SWOT analysis to know the strengths. Strengths  Can work in close co-operation with team members  Actively working  High risk taking capability  Critically analyse all the possible options before taking crucial decisions  Works with less or no supervision  Highly organised at workplace  High tolerance capacity Personal Effectiveness Page 4 . 2012 2. creativity and logical argument skill. To learn and develop personal key skills like stress management. To finish post –graduation master programme by the end of Jan. opportunities and threat. Aims and objectives The career aim is to become Operations Manager in a company that offers conducive working environment and inspires to develop personal & professional skills. weakness.

lack of confidence in influencing people can be developed through self –awareness and reflective learning practice.Weakness  Cannot effectively utilise team members to get the task done  Cause delays in taking actions  Cannot cope with excessive work pressure  Lack of confidence in public  Lack of confidence in influencing people Opportunities  British world.wide recognised credentials  International work experience Threat  Lack of immediate manager support can pose threat to career ambition  Other candidate wih similar credential can pose threat to current position SWOT analysis reveals that appropriate actions needs to be taken to convert weakness into strengths like utilising team member can be converted into strength by learning and developing managing people skill through reflective practice. Weakness like delays in taking action can be converted into strength by learning and developing assessment skill and decision making and problem solving skills through management techniques and self -learning. Personal Effectiveness Page 5 . lack of confidence in public can be converted into strength by developing communication and presentation skill through experiential learning.

SWAIN ANALYSIS Criteria Strengths Good job prospects Career Weaknesse s No practical experience Aspirations To be operations manager Interests Purchase. hesitate to get work done from others No support from manager To acquire all key personal competencie s Communicatio n skill. Also reflective practice can help in developing personal skills. budgeting. management and leadership Decision making. Personal Effectiveness Page 6 . This can be developed by actually implementing personal skills and looking for apprenticeship or trainee management roles. training. time management . report writing Need to do Qualification. stress management Practical implementatio n Social Support Good support from teacher‟s friends and colleagues To be helpful Mutual support Contact people The SWAIN analysis indicates that the biggest weakness to career ambition is absence of practical implementation of personal skills and relevant experience. Lack of confidence. sales. study Qualification s / Training World-wide recognised British credentials No practical training To complete qualification with first class Personal Skills and Qualities Stress management . develop personal and professional skills Practice.

time management skill is very important to meet deadlines. budget limit. Personal Effectiveness Page 7 . Since stating the master programme. where the time is money. autogenic training. yoga. meditation. Managing stress is key personal skill that will help an individual to remain calm in business. getting a hobby. etc. progressive relaxation. All business issues are associated with some or the other problems like deadline.Personal skills learned and developed or to be learned and developed since stating masters program Stress management Stress management is improvement of stress that perks ups everyday functioning of a person. The stress is caused either due to excessive work load beyond one‟s capacity or due to one‟s inability to cope with work pressure. the author have been handling stress with the help of stress management techniques like cognitive therapy. deep breathing. this creates pressure which leads to stress. Time management One of the primary fundamental personal skill necessary for strategic managers is time management. time management. Some of the stress management techniques are used in conjunction with others but few of them like medicines are taken only in case of situation beyond control. natural medicines. In this organised and professional world. fractional relaxation. spas. listening to relaxation music.

Creativity is a skill that is not taught but comes through experiential learning and use of intuition and interest in particular thing. Personal Effectiveness Page 8 .Based on past experiences in failing to manage time during exam time has taught the author to manage his time. Creativity and logical argument skill This personal skill can help to accomplish organisational objective by leading to innovative ideas of doing things. Since starting the masters programme the author is making use of time log book to manage time as shown below Day Studies College Work Sleep Other Activities Total Monday Tuesday 4 4 8 8 - 10 10 - 8 8 8 8 8 8 8 4 4 2 2 12 16 16 24 24 24 24 24 24 24 Wednesday 4 Thursday Friday Saturday Sunday 4 4 - The use of time log have helped author in managing time to greater extent. Logical argument skill is critically analysing the pros and cons of the idea and seeking an alternative options before taking crucial decision.

it is necessary that one‟s voice is heard specially if one is having belief in his ideas. Communication includes oral. written and communication through gestures. seeking experts advice. Communication skill The basic personal key for a successful strategic manager is communication skill. the author has been actively taking part in group discussion and making presentation which has raised the confidence to speak in public.For example. Since starting masters programme. There are many ways to learn and develop this skill through attending seminars. The author influence his immediate manager by being positive and cheerful and presenting the ideas with full confidence. by becoming fellow member of professional bodies. he / she would certainly seeks ways to keep him up-todate with the latest trends in his profession. The influential skill is not taught nor comes from the book. Key professional skills learned and developed or to be learned and developed since starting masters programme Continuous professional development Continuous professional development is life -long learning activity. The author is in process of learning and developing logical argument skill by analysing pros and cons of the situation and experiential learning. If an individual is interested and loves his profession. it is necessary to influence the immediate manager to influence him to agree to the implementation of idea. individual reading. talking informally. Personal Effectiveness Page 9 . It is learned and developed only through reflective practice. the author has developed a better way of providing better customer service through use of interactive feedback system at workplace. Influential skills At organisation. joining online communities.

Decision making and problem solving skills Decision making is process of selecting the available options to reach a desired goal. objectives and outcomes to make it more effective. There are many techniques for decision making and problem solving like SWOT analysis. Conducting meetings In managerial careers. and attending meeting is like routine part and parcel of the job. Business presentations Making a successful business presentation is a challenge for a manager. It needs skill to control challenging situations. The author wish to develop this skill by experiential learning. inductive Personal Effectiveness Page 10 . Running meetings is such a skill that requires excellent organisational skills and good communication skill.The author is passionate about operations manager and seeking opportunity to be member of any professional body or individual reading about new operation technologies used in food industry where the author is currently working. organising meeting. The successful business presentation can make the existing or potential client happy which can eventually help in achieving the organisational objective and personal objective of getting promoted. Since starting the masters programme. This practice certainly raised the confidence to give public presentation. A well – managed meeting must have clear agenda. the author has been given the opportunity to take part in class presentation. Problem solving is filling out the gap between present situation & desired goal. The author has got chance to attend meeting at workplace but yet not got chance to organise meetings. This skill will be further developed through reflective practice.

the reflective practitioner remains with same strategies even when earlier error occurred & correction was made.8) describes reflection as “turning experience into learning”. a new framing system is used. According to single loop learning system. network analysis. simulation. Donald Schon (1983) in his book “the Reflective Practitioner” brings out the concept of „reflection on action‟ and „reflection in action‟. linear programing. Approaches to achieve personal and professional learning and developmental objectives Reflective practice Boud (2001. Argyris and Suchon introduced the idea of single loop & double loop learning system. The double loop learning system. Reflection on action is an idea of learning through one‟s own past experience where the reflective practitioner analyse his own reaction to a particular situation and understands the reasons behind taking such actions and the outcomes as a result of taking such actions. etc. Gibbs (2001) in his model elucidates the reflective practice process shows below with the help of following diagram Personal Effectiveness Page 11 . The concept of reflective practice is introduced by Donald Schon back in early 1990‟s. Reflection in action is an idea of learning through one‟s own past experience where the reflective practitioner connects himself to emotions. feelings and prior experience to tackle the particular situation directly. the author is constantly striving to learn and develop decision making and problem solving skill through education and reflective practice. simulation. network analysis and nonstatistical decision making techniques like brain storming. task analysis. According to Kolb (2003) reflective practitioner go through four stages which begins with concrete experience which is reflected upon & from which abstracts concepts are developed which can be tested. focus group. linear programming. This is done through documented reflection of the situation. Since stating the masters program. Dewey (2001) focus on how one can learn by combining new and old experience. The author make use of reflective journal while group assignments to enable to learn from past experience of working in a team. consumer panel etc. p. brainstorming. involves changing personal objectives. policies so that when a similar circumstances arises. the author is aware of few statistical decision making techniques like decision trees.reasoning and deductive reasoning.

assessments skills. For instance author applies reflective practice to develop stress management skill by analysing what was done before to relieve from stress. building business relationship. what made feel good. developing a CV are not taught neither it comes from any books but have to learn and develop on its Personal Effectiveness Page 12 . analysing. effectively managing people. networking. This includes self-awareness. Self. Many personal skills like stress management. delegation. improvising weakness and developing one‟s own strengths. improving social abilities etc.development is taking all efforts to improve competencies & skills that are necessary in professional life. Similarly the professional skills like conducting meeting can be further developed through reflective practice approach by describing. self.Gibbs (2001. implementing personal developmental plan. reflective practice is a process of learning from one‟s own past experience.knowledge.166) To put in simple words. evaluating. time management. linking to emotions and taking lead actions.development Self. p.

awareness helps an individual to know what good he or she is into and what inspires him to achieve the goal.own. spas. Self. selfawareness. selfknowledge Reflective practice Reflective practice Reflective practice and self-knowledge Reflective practice Reflective practice Reflective practice Monitoring and feedback Time frame for success Stress management Everyday 8 weeks Time management Weekly basis 8 weeks Creativity and logical argument skill On. autogenic training. progressive relaxation. yoga.going basis On. deep breathing.going basis Influential skills Communication skills Continuous professional development Business presentations Running meetings Decision making and problem solving Personal Effectiveness Continuous basis Everyday Continuous basis Continuous basis 8 -12 weeks Continuous basis Upon completion of every presentation Every six months Continuous basis 3 months 6 months Continuous basis Page 13 .awareness. The approach of self -development will help the author to gain personal and professional skills for example. listening to relaxation music. with self. selfconfidence. getting a hobby. natural medicines Using time log schedule and adhering to it Use of intuition. author will be able to know what he wants and what he does not want which will empower to turn wants into reality. time management. Summarising learning and development skills with resources and time frame Learning and development needed Learning action to be taken including resources cognitive therapy. meditation.

Personal Effectiveness Page 14 . Every organisation wants to hire those candidate who has potential calibre to deve.Conclusion The concept of personal effectiveness has gained much significance in business and corporate world. it is essential to possess key personal and professional skills as mentioned above. Those skills do not comes from books and hence needed to be learned and developed on the basis of past experiences (reflective practice) and becoming self-aware. It can be concluded that in order to be a successful manager in any management field.lop personal and professional skills.

McBer and Company. (2001) How We Think: A Restatement of the Relation of Reflective Thinking to the Educative Process. J. 90. Thousand Oaks Dewey. & M. Jossey-Bass.php accessed on 13th March 2011 http://www.html accessed on 15th March 2011 http://personaleffectiveness.Centred Approach. New York. NY: HarperCollins.au/itl/pd/tl-modules/teaching-approach/groupassignments/topic13. Boston.B.edu. Kolb.leadersdirect. (2004) “The Power of Intention”. How Professionals Think In Action.com/perseffect. D. San Francisco. Gillen (eds) Promoting Journal Writing in Adult Education. Heath. New Directions in Adult and Continuing Education No.net/ accessed on 15th March 2011 Personal Effectiveness Page 15 . G. English.References Boud. (1981) Teaching Students to Learn: A Student. D. EnglewoodCliff. Boston. Webliography http://www. Milton Keynes. Basic Books. (2009). Open University Press Kashdan. Schön.deakin. 2001 'Using journal writing to enhance reflective practice' in L. D (1983) The Reflective Practitioner.C. (2003) Learning Style Inventory: Self Scoring Inventory and Interpretation Booklet. Chopra. T. Gibbs. J. D. Curious? Discover the Missing Ingredient to a Fulfilling Life.

uk/guides/developing.asp accessed on 20th March 2011 Personal Effectiveness Page 16 .http://www.ac.materials.com/p/personal_effectiveness_skills_training/snacks_1729-210342746.html accessed on 17th March 2011 http://www.impactfactory.

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