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Global Recruitment Market ----------------------------------------2012

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Executive Summary
Recruitment, or staffing, industry is one of the major businesses which move in tandem with the global economic condition. Recruitment is defined as the process of attracting, screening, and selecting a qualified person (from within or outside of an organization) for a job opening. The industry is categorized on the basis of its types and sources, namely Internal and External recruitment. Considering the structure of the global recruitment industry, the overall staffing market can be bifurcated in two major segments: General staffing and Professional staffing. Furthermore, the sub segments of general and professional staffing include Temporary staffing, Permanent staffing and Outsourcing. As of now, the general staffing segment which takes into account the staffing of the semi-skilled and lower wage blue collar workers overshadowed the professional staffing segment in terms of market share, which is constituted by the high skilled and higher wage professionals staffing. On account of the ameliorating economic condition all across the globe, the recruitment industry is growing at a swift pace currently. In addition, a substantial share of the production activities is inclining towards the developing nations/emerging countries, and because of the resultant cost benefits, the recruitment market is poised to gain momentum from the same in the near future. The report provides a comprehensive overview of the global staffing industry along with the coverage of major regional markets like North America (the US and Canada), Europe (France, Germany, Italy, the UK, Spain, Sweden and Switzerland), Asia (India and Japan) and Australia, describing the market size, segmentation, and employment/unemployment rates.

Some of the major trends and developments covered in the report include deployment of supplier management strategies like VMS, MSP, RPO, HRO, industry consolidation through mergers and acquisitions, and the quick penetration of online recruitment sources especially in the US. Moreover, there are certain underlying growth drivers such as the improving global economic scenario and increasing employment. Since employment is closely correlated to the world GDP, augmentation in the GDP in the years to come will expedite the growth of recruitment market. But in line with these growth drivers, there also exist some challenges and issues which potentially hinder the growth of recruitment industry on regional basis. A couple of these challenges include lack of skilled workers and stringent regulatory obligations by which the staffing agencies are bound to abide.
Moreover, the global staffing/recruitment market is fiercely competitive and highly fragmented with numerous global and national players vying for the market share. The leading four companies account for about one-fifth of the total revenues of the industry. Adecco Group is the largest company operating in this industry, followed by Randstad and Manpower. The present report also profiles these four companies along with a discussion of their respective business strategies. By combining SPSS Inc.s data integration and analysis capabilities with our relevant findings, we have predicted the future growth of the industry. We employed various significant variables that have an impact on this industry and created regression models with SPSS Base to determine the future direction of the industry. Before deploying the regression model, the relationship between several independent or predictor variables and the dependent variable was analyzed using standard SPSS output, including charts, tables, and tests.

Recruitment is the process of attracting, screening, and selecting a qualified person (from within or outside of an organization) for a job opening
Global Recruitment Market by Value (2001-2011) The global recruitment market increased by a CAGR of ,,,,,% during 2001-2011 and was valued at US$,,,,, billion in 2011. In 2009, reflecting the severity of the economic crisis, the market declined by ,,,,,,% to US$,,,,, billion from US$,,,,, billion in 2008, and then registered an increase of ,,,,,% to US$,,,, billion in 2010 For the year 2011, general staffing segment claimed .% share of the global recruitment market revenues. For the cited period, the share of professional staffing segment, which incorporates the higher skilled, higher wages white collar employees, constituted ..% of the overall staffing market.


2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Euros US$

In geographical terms, North America accounted for the largest market for staffing and HR services, with approximately % of the total revenues of the staffing market as of 2011. For the same year, the second largest contributor was Japan with .%, followed by the UK & Ireland with .% of the global recruitment market share by region. On holistic basis, Europe represented a very strong market, accounting for .% of the global market. The strongest growth has been observed in the emerging markets leading to an increase in the overall global staffing market. Industry Trends/Developments: -Focus on Supplier Management -Industry Consolidation via M&As -Penetration of Online Recruitment Sources Industry Growth Drivers -Growing world economy -Rising employment rates

Global Recruitment Market Share by Geography (2011)

North America UK & Ireland France Rest Global

Japan Germany & Austria Rest EU

Global staffing market is divisible in two segments viz. General staffing and Professional staffing
The US Staffing and Recruitment Industry Sales (2000-2011)
2011 2010 2009 2008

One of the key contributing regions to the global recruitment is the US, which reported the combined sales of temporary and contract services with search and placement services at US$..... billion in 2011, a growth of ..% as compared to 2010. Search and placement sales accounted for % of the total staffing and recruiting industry sales in the US as of 2011.

2006 2005 2004 2003 2002 2001 2000

Canada recorded sales worth US$... billion in 2011, an increase of .% as compared with the sales of US$.... billion in 2007.

The staffing industry revenues in the UK for were US$....billion or GBP. billion. The recorded a decline of approximately .% in highest level recorded was of US$.... billion 2007/2008. US$ Billion

the year 2010/2011 industry revenues terms of USD. The or GBP.billion in

The UK Staffing Industry Revenue (2004/2005-2010/2011) Canadian Staffing Industry (2007-2011)

Billion 2004/2005









Temp Staffing Retained Search

Perm Palcement PEO & Other

On the global level, the three largest listed staffing companies represent approximately 18% of global turnover as of 2011The Adecco Group is the largest HR services company
Indian Recruitment Industry Revenues (2008-2011) Australias Temporary Labor Industry Revenues (2005-06 to 2010-11)

INR Billion





US$ Billion

US$ Billion









The overall organized Indian recruitment industry in FY11 was estimated at approximately US$.... billion (INR. billion). The industry grew at a CAGR of ..% over the cited period. Australias temporary labor market has shown improvement over the past 30 years, establishing itself as a significant contributor to the Australian economy with a turnover of approximately US$.... billion in 2011. It is anticipated that the need for flexibility in the labor force will continue to grow in the years to come as the requirement for organizations to remain competitive rises. Adecco, Randstad and Manpower are the leading recruitment companies with shares worth %, ..% and..%, respectively in the global recruitment industry.

As of 2011, the global recruitment market generated revenues worth US$..... billion and the same is projected to grow at a compound annual growth rate of .% over the period of next three years, spanning from 2011 to 2014, reaching US$..... billion by 2014. This impressive CAGR could be attributed to the growth drivers like ameliorating economic condition all across the globe, increasing production activities and a surge in the hiring process across all the industries.
The major issues which are likely to hinder the growth of global recruitment industry include: - Lack of skilled workers -Stringent regulatory obligations

Note: Market attractiveness is inverse of penetration. Low penetration means high attractiveness and vice-versa

Table of Contents
1. Recruitment 1.1 Overview 1.2 Types of Recruitment 1.3 Recruitment Strategies 1.4 Recruitment/Staffing Industry 2. Recruitment Market Size 2.1 Global Recruitment Market -Market Value -Market Segments -Geographical Breakdown 2.2 North American Recruitment Market 2.2.1 The US -Market Value -Market Segments -Employment Growth -Other Statistics 2.2.2 Canada -Market Value -Market Segments -Unemployment Rates -Employment Growth 2.3 European Recruitment Market 2.3.1 France -Market Overview -Unemployment Rates -Employment Growth 2.3.2 Germany -Market Overview -Unemployment Rates -Employment Growth
2.3.3 The UK -Market Overview -Unemployment Rates -Employment Growth

List of Graphs & Tables

List of Charts Detailed Recruitment Process Recruitment Services Market Global Recruitment Market by Value (2001-2011) Global Recruitment Market Share by Category (2011) Global Recruitment Market Share by Geography (2011) US Staffing and Recruitment Industry Sales (2000-2011) US Employment (March 2009-March 2012) US Staffing Industry by Segment (2012) US Temporary and Contract Staffing Sales (2000-2011) Annual Temporary and Contract Staffing Employment in the US (2000-2011) Percentage of Temporary and Contract Employees by Sector (2011) US Search and Placement Sales (2000-2011) US Search and Placement Employment (2000-2011) Canadian Staffing Industry (2007-2011) Canadas Staffing Industry Share by Segment (2011) Canadas Labor Force (2003-2011) Canada Employment (March 2009-March 2012) Canadas Unemployment Rate (2002-2011) French Staffing Market (2000-2011) French Temps Y-o-Y Growth (August 2000-August 2012) France Labor Force (2003-2011) France Unemployment Rate (2002-2011) Germanys Labor Force (2003-2011) Temporary Employment in Germany (2010-2012) Germanys Unemployment Rate (2002-2011) The UK Staffing Industry Revenue (2004/2005-2010/2011) UKs Labor Force (2003-2011) UKs Unemployment Rate (2002-2011) Italys Labor Force (2000-2011) Y-O-Y Changes in Italian Temporary Contracts (May 2010-May 2012) Italys Unemployment Rate (2000-2011) Switzerlands Temporary Employment Growth (January 2009-July 2012) Swedens Temporary Employment Growth (1Q05-1Q12) Indian Recruitment Industry Revenues (2008-2011) Indian Recruitment Market Size by Segment (2011)

2.3.4 Italy -Market Overview -Unemployment Rates -Employment Growth 2.3.5 Spain, Switzerland and Sweden -Market Overview -Temporary Employment Growth

List of Charts
Indian Recruitment Industry Percentage Break-up (2011) Indias Temporary Recruitment Market Percentage Split (2011) Indias Permanent Recruitment Market Split (2011) Indias Permanent Recruitment Market Sourcing Share (2011) Number of Long-Term Temps in Japan (Mar08-Sept10) Japan Temporary Staffing Industry Share by Industrial Sectors (2010) Japans Employment Distribution by Number (2010) Japans Employment Distribution by Percentage (2010) Total Employed People in Australia (Jan 2012- Nov 2012) Australias Temporary Labor Industry Revenues (2005-06 to 2010-11) Number of Temporary Labor Employees in Australia (2008-09 to 2010-11) Firms by Size Most Likely to Use Temporary Labor in Australia (2010-2011) Australian Temporary Labor Market by Category (2010-11) Number of Employees in Australia by Industry (November 2011) Percentage of Employees by Industry in Australia (November 2011) Occupational Employment in Australia- Number of Employees (November 2011) Occupational Employment in Australia- % of Workforce (November 2011) Australias Employment Scenario by Skill Level (November 2011) Apprentices and Trainees In-Training by Industry in Australia (September 2011) Staffing Supplier Management Strategies Currently in Place (2011) Managed Service Program (MSP) Percentage of Companies Using VMS and MSP (2011) Percentage of Buyers Implementing Global CW Program (2011) Recruitment Process Outsourcing (RPO) Percentage of Companies Implementing RPO/HRO (2011) Staffing industry M&As (2009-2011) US Online Recruitment Market (2010-2012E) Global GDP (2001-2011) Global Employed Population (2002-2011) Global Staffing Industry Market Share by Company (2011) Adeccos Revenue Share by Service Line (2011) Adeccos Revenue Share by Business Line (2011) Adeccos Revenues and Net Income (2007-2011) Ranstads Revenue Share by Business Segment (2011) Ranstads Revenues and Net Income (2009-2011)

2.4 Asian Recruitment Market 2.4.1 India -Market Overview -Market Segments -Temporary Recruitment Market -Permanent Recruitment Market
2.4.2 Japan -Market Overview -End-Markets -Other Statistics 2.5 Australian Recruitment Market -Market Overview -Employment Growth -Regional Breakdown -Temporary Market Value -Temporary Market Volume -Employment by Industry -Employment by Occupation

3. Market Dynamics
3.1 Key Trends and Developments 3.1.1 Focus on Supplier Management 3.1.2 Industry Consolidation via M&As 3.1.3 Penetration of Online Recruitment Sources

3.2 Growth Drivers 3.2.1 Global Economic Growth 3.2.2 Rising Employment Rates

3.3 Key Issues and Challenges 3.3.1 Shortfall in Number of Skilled Workers 3.3.2 Regulatory Obligations 4. Competitive Landscape 5. Company Profiles 5.1 Adecco group 5.1.1 Business Overview 5.1.2 Financial Overview 5.1.3 Business Strategies -Focus on Strategic Priorities -Dual Approach Strategy 5.2 Randstad Group 5.2.1 Business Overview 5.2.2 Financial Overview 5.2.3 Business Strategies -Focus on Differentiation -Creating Value for Customers and Clients 5.3 Manpower Group 5.3.1 Business Overview 5.3.2 Financial Overview 5.3.3 Business Strategies -Focus on Digitization -Expansion of Professional Staffing Segment 5.4 Kelly Services Inc. 5.4.1 Business Overview 5.4.2 Financial Overview 5.4.3 Business Strategies -Driving Growth through Specialization -Focus on Serving Significant Clientele 6. Market Outlook 6.1 Market Forecast 6.2 Forecast Methodology 6.2.1 Dependent and Independent Variables 6.2.2 Correlation Analysis 6.2.3 Regression Analysis

List of Charts
Manpowers Revenues and Net Earnings (2008-2011) Kelly Services Revenue Share by Business Segments (2011) Kelly Services Revenues and Net Income (2008-2011) Global Recruitment Market Forecast (2010-2014E)

List of Tables
Advantages/Disadvantages of Internal and External Recruitment Temporary Employment Growth by Country (January-April 2010 & 2011) List of fastest-growing U.S. staffing firms (2011) Unemployment Rates by Occupation for Canada (2007-2011) Temporary Employment Growth by Main European Countries (December 2011-May 2012) Spains Permanent and Temporary Contract (August 2011-August 2012) Japanese Staffing Industry - Statistics (2010) Employed Population in Australia by Category (Jan 2012 Nov 2012) Australias Employment Market Trends (June 2012) Australias Employment Market (November 2011) Key M&As in Staffing Industry (2011) Gaps in Labor Supply/Demandby Region (CAGR 2010-20) Dependent & Independent Variables (20072011) Correlation Matrix Model Summary Coefficient of Determination Regression Coefficients Output

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