SWANSEA UNIVERSITY SCHOOL OF BUSINESS AND ECONOMICS MSC MARKETING DISSERTATION GUIDELINE BOOKLET 2011/12

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Table of Contents Page 1. 2. 3. 4. 5. 6. 7. 8. 9. Introduction What is an MSc Dissertation? MSc Dissertation Structure Assessment Criteria Originality of your dissertation Role of your supervisor Ethical approval Attendance during Part Two 10.1 Authorised Absence Time Limits and Extensions 3 3 3 6 7 7 9 9 10 10 11 11 11 12 12 12 14 14 14 15 17 19 29 31 38 40 50

10. Bar on Access 11. The MSc Dissertation Layout (From front to back – and the spine) 11.1. Number of Copies 11.2 Word Count or Limits 11.3 The Internal Layout of the MSc Dissertation 11.4 Distinguishing the Sections 11.5 The Main Text 11.6 Type of Paper and Formatting 12. Submission 13. Non-Submission and Re-submissions Appendix A – Record of Supervision Form Appendix B – Ethical Evaluation Form Appendix C – Request for Authorisation of Absence Appendix D – Extension Request Form Appendix E – Electronic Submission Appendix F – Referencing Guide for Taught Postgraduate Students Appendix G - Full list of supervisors, by student number

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1. Introduction This handbook outlines the requirements of your MSc Dissertation and provides clear guidance on the preparation of an MSc Dissertation, prior to its submission for examination. The MSc Dissertation is your own work. Its purpose is to demonstrate your understanding of: a marketing problem; the relevance of empirical research and how these methods might be applied to the problem; and the implications of the findings of your own research, if you have collected primary data. Before submitting your MSc Dissertation for examination check, re-check and then go through it again. The standards are demanding: be sure you meet them! It is essential to separate your own research and results from the work of other researchers. Clear and accurate referencing and acknowledgement is one of the most important features of a good MSc Dissertation.

2. What is an MSc Marketing Dissertation? The dissertation forms the requirement of Part Two of the MSc Marketing programme. The dissertation is the capstone project of a Masters degree and should reflect the ‘worth’ of the student. It is, in essence, a written report of no more than 20,000 words in length, based upon a comprehensive understanding of the relevant literature and elements of primary and/or secondary data research you have conducted yourself. A comprehensive understanding of the academic debate and critical application of existing research and the student’s own research to the context are key to the MSc Dissertation. A broad range of topics can be investigated for your dissertation. You should start by identifying a well-defined marketing topic of importance to a contemporary industrial/commercial/public sector or organisation. Therefore, you should begin by identifying an explicit and established topic, to which you may have been introduced during your Part One studies. You should select a topic that has inspired research and about which information is readily available. The dissertation should not simply ‘describe’ a company, organisation or institution, although aspects of the report may well include company information such as financial or product/marketing information. 3. MSc Dissertation Structure The outline given below is a guide which can be used to help you structure your dissertation. Bear in mind that this is only a rough guide and there are many variations from this that are quite acceptable, for example you may have an Introduction chapter followed by a separate Literature Review chapter, or you may further subdivide your literature review into two or more chapters. The word allocation between chapters shown below is also only a rough guide, but make sure that you don’t spend too long on your Introduction and Literature Review chapter, then hurriedly do very short methodology and analysis chapters. Many students also treat the Conclusions/Discussion chapter as an afterthought – make sure you allow enough time to bring out the full implications of your research in this chapter.

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Students sometimes ask if they can see previous students’ completed dissertations to give them guidance about what their own dissertation should look like. You will find a selection of dissertations in the university library. However, you should be very cautious when looking at previous dissertations, for a number of reasons: 1. You will not see the mark given to the dissertation; therefore it can be difficult for you to distinguish between a good dissertation and a bad one. 2. Although there is a fairly standard generic approach to structuring a dissertation, the actual result can look very different, even for two dissertations that are marked very highly. For example, a dissertation that uses a predominantly qualitative methodology may look quite different to one that uses a quantitative methodology. 3. You may be reading a dissertation on a subject that you know nothing about and the level of detailed knowledge contained in it may at first sight seem quite daunting to you. Don’t panic, your task is to become equally expert in your own chosen topic, so when any future students look through your dissertation, they will be impressed by the level of detailed knowledge that you have demonstrated. If you decide to look through some previous dissertations, try to undertake your own critical evaluation of them, so that this may guide the way you write your own dissertation: 1. Is the literature review well organised? Does it guide you through the key points and give a good justification for the topics that are covered and topics that are not covered in the review? Is there a clearly stated rationale for undertaking the research? Where appropriate, has thus been expressed clearly as hypotheses? Look through the methodology closely and be critical about how the author of the dissertation has justified the choice of methodology, their approach to sampling, and the application of the methodology, for example the measurement scales used. Remember that the marker of your own dissertation will be doing exactly this for your completed dissertation, so try and practice distinguishing a good methodology from a bad one. Look through the analysis and asked whether you would really believe the findings - how robust do you consider the tests to be? If you are making important decisions, would you want to rely on these results? Are the conclusions interesting and do they bring out the key findings of your research, or do they look hurried and inconclusive? A common problem of many dissertations is that students leave their conclusions section to the last minute, so they do not bring out all the implications of their work. Finally, just look through the general quality, layout and presentation. Does the list of references show evidence of widespread reading? Are all of the details of the references complete? Does the dissertation look like a professional piece of work that somebody has spent three months working on, or does it come through as a hurried, incomplete piece of work? 5

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You should follow this with a literature review. a combination of tables. You should give a critical justification for your choice of approach. Some overlap is inevitable. You should then provide more detail of your methodology.). while the conclusions chapter should be your opportunity to interpret the data in the 6 . you present results that are relevant to (about 5-7. for example how you went about sampling.Title Page See below** Declarations/Statements See below** Acknowledgements Contents Page Abstract (about 300 words) Introduction and literature review (about 3-5.500 words It can sometimes be difficult to distinguish between the results chapter and the conclusions chapter. charts. or constructed your questionnaire.500 words) the approach that you will adopt. and making critical connections between the literature. and give a rationale for undertaking the study. Results and analysis In this chapter. graphs etc. but the results chapter should focus on the actual data.000 words) The whole report in miniature – no more than 1 page This section of your dissertation should set the scene for what is to follow. Conclusions (and Recommendations if applicable) (1-3. Be sure to justify your results and wherever necessary. for example whether you will be using quantitative or qualitative approaches.000 words) the research question that you had previously specified. You must give justification for all stages of your methodology. or a combination of the two. leading to a specification of the research questions or hypotheses. You should introduce the nature of the problem to be investigated. Use the most appropriate means of presenting your results (for example. give statements about the significance of your results. Larger tables which are of secondary importance may be placed in an Appendix. The methodology (about This section should begin with a general statement of 2-3. Statement of research question and/or hypotheses (about 500 words) It is often useful to have a short section after your literature review specifying quite clearly the research question which you will be tackling in your subsequent methodology and analysis. One of the skills of the literature review is deciding what is important and what is irrelevant. The relevant literature will be critically reviewed.

This information is repeated in Appendix F of this Guideline Booklet – please read it again before you begin discussing what other authors have written. questionnaires or other documentation. including transcripts of interviews. Use appropriate methods of analysis and quantitative and/or qualitative information from a variety of sources to investigate the problem or issue. scope and findings of the report. Provide a fully referenced list of authors in alphabetical order. and. Appendices Provide full details of any primary investigation. (if primary research has been performed. these must be properly documented)2.4 of this handbook 4. Complete a clear. coherent and concise manner. • 1 You must use the Harvard referencing style for your dissertation. Remove names or other identifiers of confidential information. viewpoints and potential courses of action in a balanced and rational manner. Information on this is provided in Appendix F of this document. After a suitable time of independent study and research the student will produce a written dissertation not exceeding 20. Bibliography ** Details of the wording which you should use on the Title Page and in the Declarations/Statements are given in section 11. You must use the Harvard referencing style you have already been provided with referencing guidelines. 7 .000 words which clearly documents the work undertaken. Assessment Criteria The students should be able to design. independent investigation and critical analysis. such as interviews or questionnaires. You should also note the limitations of your study and make suggestions for further research which might answer some of the questions that you were unable to answer within your dissertation. you must include survey data (e. Examiners will seek to award good grades to students who specifically: • • • • Demonstrate a thorough understanding of the professional and academic context of the marketing issue or problem.context of the previous literature. concise abstract of the purpose.g. questionnaires) or interview transcripts in an Appendix and/or provide the electronic data set on a CD when submitting your dissertation. Document the study in a logical. conduct and present a sustained exploration of a chosen topic in the area of Marketing involving an appreciation of the relevant literature. Critically evaluate different arguments. appropriate to a professional audience and using appropriate referencing1. 2 For example.

otherwise you could fall foul of measures to stop plagiarism. and even unpublished student dissertations from around the world. ability to analyse literature 4. lay out.uk/registry/academicguide/assessmentandprogress/unfairpracticeproc edure/1definitionofunfairpractice/ 6.swan. as long as you make reference to the source. level of originality of thought. This will be confirmed in a meeting with all students before the exam period. this is fine. and not making an adequate contribution of your own. style of writing. you must pay particular attention to university requirements in respect of the originality of your work. obtain secondary data and obtain references for your work. journals. use appropriate methodology. Structure of work Ability to identify research questions. referencing and bibliography 5. Level of critical and analytical ability Capacity to select and evaluate material.ac. accuracy of work 2. Role of the Supervisor You will be allocated a supervisor from the School’s academic staff. You must take personal responsibility for and control of your dissertation and should not expect your supervisor to give you 8 . Use these sources to generate ideas. before you “cut and paste”. Details of university policies on unfair practice can be found in the University’s Academic Guide 2010/11 available at: www. Your supervisor can give advice about whether you are using too much material from other sources. Plagiarism is essentially about presenting other people’s work as though it was your own. Presentation Grammar. Knowledge and understanding of the subject area and its principles and concepts. However. The message is quite simple .Assessment Criteria 1. develop arguments and reach appropriate conclusions 3. evidence of relevant reading. Dissertations are routinely submitted to “Turnitin” which immediately picks up similarities with material previously published in books. The role of the supervisor is one of advice and support. is actually your own. you should have become aware of the importance of ensuring that work that you claim to be your own. and is severely punished. collect and analyse relevant data. Originality of your dissertation Distinction (70% +) Merit (6069%) Pass (5059%) Fail (0-49%) During the MSc programme.if you are going to use other people’s work. The Internet has provided dissertation students with previously unimaginable access to information that can really make a difference to your dissertation.

so that you can discuss it at this meeting. Supervisors are expected to comment on your work in broad terms. Please also note that many staff are away from Swansea outside of term time. Second meeting: July/August. You must allow your supervisor time to read this draft. so you cannot always expect regular personal meetings with your supervisors during these periods. You should provide a draft to your supervisor at least one week before this meeting. it is important that you document three key meetings in the dissertation process: • First meeting: in June. You also need to take into consideration the fact that supervisors have many other commitments so you need to allow plenty of time for comments and feedback on submitted work. Third meeting: August/September . Your supervisor should ensure that you are still able to complete the work in accordance with the work plan. Discuss the issue of unfair practice (plagiarism) and the Harvard referencing style required by the School. Discuss your topic and agree a work plan. Discuss a draft of your dissertation. It is your responsibility to arrange supervision sessions. However.uk/registry/academicguide/postgraduatetaughtawardsregulations /postgraduatetaughtmastersdegrees/12supervisionofdissertation/ The policy includes the following important guidance: • • Full-time students are required to be in attendance at the University and be available for supervision during Part Two. especially at key stages. The School’s Ethical Evaluation form (Appendix B) will have to be filled in jointly by your supervisor and yourself. which is available on the university website at: http://www. • • • 9 . If there are any issues (such as illness) which may affect your work plan – tell your supervisor at this meeting. Many students will have frequent contact with their supervisor. Students are required to meet with their supervisor at least three times.swan. such as formulating the research problem. and final writing up. Supervisors are obliged to read only one draft chapter of the MSc Dissertation so make sure the draft you submit for comments is sufficiently developed. It is helpful for you to think of your supervisor as a (limited) resource. Discuss your progress and draft sections of your work. Swansea University has a policy on the supervision of Postgraduate Taught Masters students. as soon as you know your Part One examination results.ac. and also inform your personal tutor.no later than mid-September. and you should bear in mind that academic staff will not be available at certain times in the summer. Set deadlines for completion of work and discuss the dissertation structure.step-by-step instructions on how to proceed. correct typographical errors etc. They will not be pleased if you present them with drafts which are incoherent and muddled. but are not expected to proof read.

including dates. or that you’re not terribly confident in. You are encouraged to bring short samples of your work to discuss on a regular basis. sourcing and presentation. referencing. or that you believe to be of lesser quality to other potential excerpts you might submit. research staff and academic staff. Additional Support A dedicated member of staff will be available to provide additional general support sessions. Further details of the location and times of availability of the support will be given to students once the support has been set up. This is done by you and your supervisor completing & initialling the Record of Supervision Form in Appendix A. They will not write your questionnaire. Work samples should take the following form: An excerpt of your Dissertation.A record agreed between your supervisor and you shall be kept. 10 . The Ethical Evaluation Form in Appendix B MUST be discussed and completed in the FIRST meeting with your supervisor. postgraduates (taught and research). of your choosing. The goal is not to show off how brilliant you are by submitting the best sections. This will provide a point of contact for MSc students in order to supplement meetings with individual supervisors and will give advice to help you to ensure that your work is at an appropriate standard with respect to style. Most students will complete the short form and retain it to include in their Dissertation once the form has been signed by the supervisor. structure. It is your responsibility to maintain this record and to include the fully completed and signed form in your MSc Dissertation (see section on layout of a MSc Dissertation below). The policy is intended to cover work done by undergraduates. but to identify and remedy the shortcomings of your weaker sections. that does not exceed 1. and to monitor progress. action agreed and deadlines set. 7. The completed form must then be included in your Dissertation (see section on layout of a Dissertation below). If the section you choose to submit does not contain references then you must submit a sample of your references It is to your benefit to submit an excerpt that you are worried about. Ethical Evaluation The School of Business and Economics has a Research Ethics Policy that applies to all research undertaken within the School which involves the use or collection of confidential data and/or which raise wider ethical issues. Attendance during Part Two Full-time students are required to be in attendance at the University and be available for supervision during Part Two. If ethical approval is required. the longer form must be filled in and passed on by your supervisor to the Chair of the School’s Research Committee for their approval before you commence any further work on your Dissertation. 8. or proof read your report.000 words Any references appearing in this excerpt must also be provided.

8. who will not begin serious work on their reports until they have passed Part One. in cases of illness. A candidate's time-limit may be extended by Swansea University in exceptional cases. Time Limits and Extensions The expectation is that students will submit their Dissertation within the time-limit laid down by the regulation. Extensions may be granted on compassionate grounds. Students who are absent without authorisation will be reported to the Academic Registry and may be withdrawn from University. This should be completed. For students with re-sits in August. Overseas students may also be reported to the UKBA. PLEASE NOTE: Students must ensure that their research can be completed in 3 months and should take note of public holidays etc both in the UK and overseas when drawing up their work plan. Students who request an extension on such grounds must complete the official Extension Request Form in Appendix D. The normal deadline dates are: 28 September 2012 30 November 2012 For students completing Part One in June. must be made by the School for the consideration of Swansea University. A clear statement must be supplied. 9. showing that the School concerned has evaluated the situation in which the candidate finds him/herself as a result of the illness or other circumstance and that it 11 . A full and reasoned case. students must continue to sign in at School level with their personal tutor on a monthly basis as well as completing the Record of Supervision Form (as above) at each supervision session.1 Authorised Absence Students undertaking research away from the University or leaving Swansea for personal reasons must request an authorisation of absence from their supervisor and inform their personal tutor. The University cannot be held responsible for withdrawing a student for nonattendance where the student may have extenuating circumstances if these circumstances have not been made known to the School or the University. serious domestic difficulties. A copy of the proforma authorising absence can be found in Appendix C.The University will continue to monitor students’ attendance during Part Two and will take relevant action involving those students whose attendance is deemed to be unsatisfactory. signed by the student and the supervisor and then handed into the School’s PG Office for processing. For this purpose. In addition all overseas students are required to continue to sign in monthly at University Level on the Central Register. supported by appropriate medical or other independent evidence. or inordinate professional commitments (part-time students only) which can be demonstrated to have adversely affected a candidate's ability to complete within the stipulated period. It is the responsibility of the student to bring to the attention of their supervisor any foreseeable events which may interfere with their work and result in a possible extension request.

) 11. Bar on Access There are two main reasons for requesting a bar on access to the MSc Dissertation: • • Restricting access to a commercially or otherwise sensitive MSc Dissertation. Do not wait until the MSc Dissertation is ready for submission. (The period can be extended in special circumstances. (See below. If you feel that the work is likely to be sensitive in the manner mentioned above. If you feel that your work should be protected. you should discuss this matter with your supervisor. To protect this confidentiality the University permits a Bar on Access to be placed on the MSc Dissertation and this will mean that it will not be available to the general reader for up to five years. it is important that you take this into consideration when drawing up their work plan. The request must state the reasons for a bar being placed. that in these circumstances a different statement is used on the Statements and Declarations page of your MSc Dissertation. You are also likely to be asked for proof why your data should be protected in this way. Number of Copies 12 . To gain permission to place a Bar on Access the School must make a request through the University’s Student Cases Committee. margins or what must go onto the cover of the book. Protecting your intellectual property . an MSc Dissertation is meant to be a published work.and the spine) Producing a MSc Dissertation is hard work. Do not be put off or fret over the minor details of line spacing.or that of the company you work with. discuss it with your supervisor and ask for the request to be made as early as possible as the approval process may take several weeks. 10. If students have to change accommodation during the dissertation period. say. this means you may have to provide a supporting letter from the organization whose data will be protected. before you start writing. The MSc Dissertation Layout (From front to back . Sometimes the results of research are commercially valuable or sensitive in other ways. or if you have undertaken the work in collaboration with a commercial company or an agency (like the National Health Service Trusts) requiring consideration by an ethics committee prior to research or publication. 11. openly available to all scholars in the field of study. Note.1.considers the requested extension to be appropriate. Read this section briefly now and talk over the details with your supervisor to make sure that there are no special subject conventions. too. Such a statement will. wherever possible. follow direct contact between the candidate and the School PLEASE ALSO NOTE: Students should also take note of accommodation issues.) However. in the use of material that is restricted by agreements or other contracts.

and essential footnotes. 11. depending on School policy. suitably spaced: The title and any subtitle The full name of the candidate Submitted to Swansea University in fulfillment of the requirements for the Degree of MSc Marketing Swansea University. The division of material can be by Parts. 11. After examination the temporary-bound copies may be retained by the School and eventually returned to you. 2012 13 .2. . illustrations.Title Page The title page must contain the following information. (The layout of the text is an important aspect of MSc Dissertation design.3 The Internal Layout of the MSc Dissertation If the MSc Dissertation is submitted as a single volume the layout will generally follow this pattern: Title page Abstract Declarations and Statements Completed & signed Ethical Evaluation Form Completed & signed Record of Supervision Form Contents page List of tables. etc. the bibliography and index.4.Supervisor advice is essential) Appendices Glossary (if required) Bibliography Index 11. Word Count or Limits The word limit is 20.000. but includes introductory parts and statements. etc. Preface Acknowledgements Definitions or Abbreviations TEXT: Appropriately divided and with chapters and sections continuously paginated. Sections.Two soft-bound copies of the MSc Dissertation and one electronic copy must be submitted for examination to the University. Distinguishing the Sections First page . this is a maximum limit and is for the main text. Chapters. MSc Dissertations which are of particular relevance to Wales or Celtic Studies may be deposited in the University Library (copies retained by Swansea University may be decommissioned after one year). The word limit excludes appendices (if any).

Third page . methods and conclusions. using single line spacing. Other sources are acknowledged by footnotes giving explicit references.Second page – Abstract A brief description of the work: its aims. Signed Date STATEMENT 2 I hereby give my consent for my MSc Dissertation. Not more than three hundred words. with page numbers. DECLARATION This work has not previously been accepted in substance for any degree and is not being concurrently submitted in candidature for any degree. should use the following version of Statement 2: I hereby give my consent for my MSc Dissertation. 14 . and for the title and summary to be made available to outside organisations.Declarations and Statements A standard statement and the required declarations. A bibliography is appended. to be available for photocopying and for inter-library loans after expiry of a bar on access approved by the University. Signed Date Please Note: Candidates on whose behalf a bar on access has been approved by the University (see Bar on Access above). if relevant and accepted. Signed Date Fourth page .(Blank form available in Appendix A) Sixth page . if relevant and accepted.Contents The division of the MSc Dissertation. except where otherwise stated. Signed Date STATEMENT 1 This MSc Dissertation is the result of my own independent work/investigation. to be available for photocopying and for inter-library loan.Completed & signed Ethical Evaluation Form Insert completed and signed form .Completed & signed Record of Supervision Form Insert completed and signed form .(Blank form available in Appendix B) Fifth page .

with sufficient opacity to prevent any show-through: to achieve this you should employ paper with a weight of 70 to 100 gsm. Students must submit TWO heat bound/fast back bound copies. Page Numbering Pages in the MSc Dissertation should be numbered sequentially. the text-size would be equivalent to 12pt Times New Roman.) Margins Margins should be 4cm (1½ inches) wide on the left-hand side and 2cm (¾ inch) on the right-hand side. Appendices Glossary (if appropriate) Bibliography Index 11. chapters and sections. Line Spacing Double or one-and-a-half line spacing should be used in the main text.50mm) but. A4-size. 12. This prevents showthrough and helps to ensure that photocopies are clear. normally. The following requirements must be adhered to:1. This binding is available from most printers including the Academic Registry Print Room 15 .11.6 Type of Paper and Formatting Paper White. Submission All MSc Dissertations must be submitted to the School’s PG Office before 3:00pm on the given date of submission. single spacing should be used in the summary and in any indented quotations and footnotes. (The size of text used in this sentence. Character or Print Height Print or character size should not be less than 8 point (2. However. Page numbers should be placed top-right or bottom centre.5 The Main Text Candidates should seek the advice of their Supervisor as to the appropriate form of division of the main text into parts. Print Text should be printed in black ink on one side of the page only.

Your supervisor will then sign your Record of Supervision Form to say they have been received.swan. A sample of reports will also be sent to an external examiner. Students must ensure that their MSc Dissertation includes the required signed Declarations and Statements and both the completed and signed Ethical Evaluation Form and Record of Supervision Form (blank forms available in Appendices A and B).g. Students must submit a copy of their data to their supervisor prior to handing in the MSc Dissertation. If you submit your report by September 2012.and the Reprographic Unit in the School of Engineering. If an MSc Dissertation is not accepted by the examiners by the set deadline the candidate may be allowed to resubmit it once only within the following time-limits: 16 . If you should have any queries regarding your submission. data files. Instructions for electronic submission for MSc students are attached in Appendix E. Contact details for both are posted outside the School’s PG Office. Candidates who submit their MSc Dissertation by the deadline and fail will be given a resubmission in accordance with the time-limits set out in the table below. Plagiarism detection software will be used to check your report.ac. Information about unfair practice can be found in the University’s Academic Guide 2010/11 available at: www. SPSS or Excel spreadsheets) their analyses are based on. o Students who conducted interviews must to submit a copy of your interview transcripts or. interview transcripts or field notes must be supplied in a separate folder or disk. Students must submit an electronic copy to Blackboard via Turnitin UK by the same deadline. your result should be available in January 2013. 4. please contact your supervisor and NOT the School’s PG Office. 5. Please note: Completed questionnaires. 13. and any unfair practice will be dealt with strictly. Examination of your report: Your report will be examined by two internal examiners. a copy of your field notes. Non-Submissions and Re-submissions Students who entered the University in or after 2009/2010 who fail to submit their Dissertation by the deadline will FAIL Part Two of the programme and will be awarded a Postgraduate Diploma as an exit award. 2.uk/registry/academicguide/assessmentandprogress/unfairpracti ceprocedure/1definitionofunfairpractice/ 3. if you relied on field notes only. For example: o Students who conducted a questionnaire survey must submit the original data files (e.

17 . The mark for a re-submitted MSc Dissertation will be capped. Students resubmitting their MSc Dissertation should be given one formal feedback session including written feedback on the reasons for failure immediately following confirmation of the result by the Award Board. Such changes should not require any further original research. Full-time students will be expected to be in attendance at Swansea during the resubmission period unless their absence has been authorised by the Head of School or his/her designate.Mode of Study Full-time Part-time Entry In or After 2009/2010 3 months 6 months Entry Prior to 2009/2010 6 months 12 months A fee shall be payable to the University for the examination of such a re-presented MSc Dissertation. Students resubmitting their MSc Dissertation shall be considered as enrolled resubmitting. Students re-submitting their MSc Dissertations are only permitted to make minor changes to the title of their MSc Dissertation with the permission of their Supervisor. Your supervisor should ensure that feedback reflects all comments from the Examiners (Internal and External) and that you are informed of the necessary changes required.

APPENDIX A – Record of Supervision Form 18 .

Note: it is the student’s responsibility to arrange supervision sessions and he/she should bear in mind that staff will not be available at certain times in the summer). and initialed by both as being an accurate record. Duration Notes Student Number: Initials Supervisor Initials Student 1: Brief outline of research question and preliminary title 2: Ethical Evaluation Form Completed 3: Discussion of detailed plan and bibliography 4: Progress report.RECORD OF SUPERVISION FORM NOTE: This form must be brought to each supervision session. (To be completed as appropriate by student and supervisor at the end of each supervision session. full and appropriate acknowledgement has been made. Student Signature:____________________________ Data Files Received By: Supervisor Signature:__________________________ Date:_____________ Date:_____________ 19 . Student Name: MSc Dissertation Title: Supervisor: Supervision Date. signed and included in the completed MSc Dissertation. discussion of draft chapter 5: (optional) progress report 6: Submission Statement of Originality: I certify that this MSc Dissertation is my own work and that where the work of others has been used in support of arguments or discussion. I am aware of and understand the University’s regulations on plagiarism and unfair practice.

APPENDIX B – Ethical Evaluation Form 20 .

ETHICAL EVALUATION FORM Name Student Number (if applicable) Course (if applicable) E-mail address Title of Proposed Research Type of Researcher (please tick) Undergraduate student Postgraduate student Member of staff Postgraduate or undergraduate students should give the name of the academic supervising or overseeing their work 21 .

students you teach/assess) 2. tick white box] If you ticked a WHITE box for ALL questions in the checklist. If your research involves human subjects. Will the project gather data from risky participants or difficult environments (e. Will the study involve discussion of sensitive topics in a personal.g. Does your project involve participants who are particularly vulnerable or unable to give informed consent? (e. people under 18. or commercial sense? (e. working with the general public in their homes) 6. Once this has been obtained the completed form should be included in your Dissertation/Management Report. distress. then.g. Your supervisor will refer your completed form to the Chair of the Research Committee for approval.esrcsocietytoday. social.Ethical Evaluation: Do you need ethical approval or not? If you are in doubt about whether or not you need to obtain ethics approval you need to check the ethical code of conduct for your professional body if any and the ESRC Research Ethics Framework: www. Will it be necessary for participants to take part in the study without their informed consent at the time? (e. Simply sign the section below and get your supervisor to tick the relevant box and sign the declaration below. 22 . you will need to submit an ethics approval form to the School’s Research Committee and obtain ethics approval before work can commence. covert observation) 3. drug use. If you are applying for Research Council or other External funding which involves collecting data from human participants. further ethical approval from the School’s Research Committee is not required. sexual activity. Does the study involve the use of secondary (survey) data for which you have not agreed to accept the conditions of release set by the data depository. if successful. Could the study place researchers or participants at risk of physical or psychological harm. illegal activities. people with learning disabilities.g. Will the study involve recruitment of patients or staff through the NHS? 9. Will any financial inducements (other than reasonable expenses / compensation for time) be offered to participants? 4. Include the completed form in your Dissertation/Management Report. will arrangements be made to ensure that data obtained from/about participants remains confidential? [if your research does not involve human subjects. which protects the anonymity of respondents. or negative consequences beyond the risks encountered in normal life? 7. cultural. [Aggregate series available publicly are exempt] 8. whistle blowing) 5.g. bereavement.uk/ESRCInfoCentre/opportunities/research_ethics_framework/ Please answer all questions by ticking the box YES NO 1.ac.

Signature of Supervisor: ___________________________ Date: ___________________________ RESEARCH MAY ONLY COMMENCE ONCE ETHICAL EVALUATION FORM HAS BEEN COMPLETED AND SIGNED OFF. One or more potential ethical issues have been identified which require completion of the Ethical Approval Form for consideration by the school’s Research Committee.Applicant’s signature: Date: ____________________________ ____________________________ Supervisor declaration (for student research only) Please tick as appropriate: □ I have discussed the checklist and ethical implications of the proposed research with the student and am satisfied that the study does not raise ethical problems that must be considered by the school’s Research Committee. □ I have discussed the checklist and ethical implications of the proposed research with the student. Signature of member Research Committee (For Staff Research only!): ____________________________ Date: ____________________________ 23 .

Application for Ethical Approval PLEASE COMPLETE THE FORM USING TYPESCRIPT (hand-written applications will not be considered) Name Student Number (if applicable) Course (if applicable) E-mail address Type of Researcher (please tick) Undergraduate student Postgraduate student Member of staff Postgraduate or undergraduate students should give the name of the academic supervising or overseeing their work PROPOSED RESEARCH PROJECT DETAILS: Title: Start/End Dates: Funder (if applicable): Has funding been applied for? YES Application Date: Has funding been awarded? YES NO NO Will ethical approval also be sought for this project from another source? YES NO If “yes” what is this source? 24 .

1. What procedures (e. What potential risks to the participants do you foresee and how do you propose to ameliorate/deal with potential risks? For instance. and any particular characteristics pertinent to the research project. If questionnaire or interviews are to be used. gender.g. 4. etc. 25 . Briefly describe the main aims of the research you wish to undertake. interviews. inclusion and exclusion criteria. computer-based learning tasks.) will be carried out on the participants? 8. Please use non-technical language wherever possible. Describe the participants: give the age range. 2. 6. How will the participants be selected and/or recruited? 7. etc.. Location of the proposed research 5. please append the questionnaire / interview questions and schedule. provide contact details of counselling services and relevant community support organizations. Briefly describe the overall design of the project 3. Briefly describe the methods of data collection and analysis. Please describe all measures to be employed.

If there are doubts about participants’ abilities to give informed consent. please describe how you will seek general consent from the relevant authorities and attach a copy of any written consent. If participants are under 18 years of age. Will informed consent be sought from Yes (Please attach a copy of participants? Will participants be informed of the consent form) the proposed use of the data? No If no. How will consent be recorded? 15. please explain below: 12. Will participants be informed of the right to withdraw without Yes penalty? No If no. please describe how you will seek informed consent. please detail the reasons for this: 16. what steps have you taken to ensure that they are willing to participate? 13. How do you propose to ensure participants’ confidentiality and anonymity? Please state who will have access to the data and what measures will be adopted to maintain the confidentiality of research subjects and to comply with data protection requirements? What will happen to the data at the end of the proposed project? 26 . 11. What potential risks to the interests of the researchers do you foresee and how will you ameliorate/deal with potential risks? 10. give reasons for this. How will you brief and debrief participants? (Please attach copy of debrief information to be given to participants) If they will not be debriefed. If the proposed research is to be conducted in a school. 14.9.

Will payments or subject pool credits be made to Yes participants? No If yes. please specify quantities involved (e. for each of the above.17. I will abide by the procedures described in this form.g. paper documents or X-rays) Home or other personal computer University computer Private company or work-based computer Laptop computer Other (please define) Please explain. Please describe which of the following will be involved in your arrangements for storing data: Manual files (e. Signature of Applicant: Date: Supervisor declaration (for student research only) I have discussed the ethics of the proposed research with the student and am satisfied that all ethical issues have been identified and that satisfactory procedures are in place to deal with those issues in this research project. Signature of Supervisor: Date: 27 . the arrangements you will make for the security of the data (please note that any data stored on computer must have password protection as a minimum requirement): 18.g.. £5 or 1 hour credits): DECLARATION: I am satisfied that all ethical issues have been identified and that satisfactory procedures are in place to deal with those issues in this research project.

g. Research Committee Use Only Considered by Research Committee/Chair’s Action (delete as applicable) on Date: Recommendation: Accept Amend Comments: Amend and Resubmit Reject If your proposal is not accepted. Unresolved issues will be referred to the University’s Ethics Committee. people with developmental disorder).CHECKLIST OF ATTACHMENTS: PLEASE REMEMBER TO ATTACH COPIES OF EACH OF THE FOLLOWING (WHERE RELEVANT) *INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED* Copy of Participant Information Sheet Copy of Consent Form Copy of Participant debrief Copy of any questionnaires and/or interview schedules to be employed Copy of written consent from local authorities or other government bodies If your proposed research is with ‘vulnerable’ groups (e. Signed Off by member Research Committee: ___________________________________ 28 . please attach a copy of your clearance letter from the Criminal Records Bureau (if UK) or equivalent non-UK clearance. please ensure that you take account of these comments and prepare a revised submission that should be either shown to your supervisor (if you are an undergraduate or postgraduate student) or resubmitted (if you are a member of staff) to the School’s Research Committee.. children.

no matter how minor. Those whose research is sampled will be asked to review the ethical issues which arose and how they dealt with them. this should be passed on immediately to the School’s Research Committee for consideration. 29 . It will convene a meeting to review the nature of the complaint and the ethical procedures followed in the conduct of the research. They will also be asked to review the efficacy of the ethics approval process. ANNUAL AUDIT Every year the School’s Research Committee will randomly sample the ethical conduct of research projects carried out within the school.COMPLAINTS PROCEDURE If a complaint about the conduct of any research is received.

APPENDIX C – Request for Authorisation of Absence 30 .

Signature: Date: SECTION E: Authorisation by school I hereby authorise the above absence from the university.REQUEST FOR AUTHORISATION OF ABSENCE FROM THE UNIVERSITY SECTION A: Personal Details Surname: Forenames: Student Record Number: SECTION B: Programme Details Programme of Study: Level of Study e. Stable Block. P1: Not applicable for Research students Home School: SECTION C: Request for Absence Period of leave/absence requested beginning first day of absence ending last: First day of absence Last day of absence Reason for leave/absence: Personal Brief outline of reason for absence: Medical Research Study Other SECTION D: Student Signature I confirm that the information above is correct and that this is a temporary request for absence and that I am still continuing with my studies at Swansea University.g. Singleton Abbey. Signed HOS/Designate: Print Name: Date of Signature: Forward to Academic Registry. L1. Swansea SA2 8PP OFFICE USE ONLY School Record Updated Central Record Updated 31 .

APPENDIX D – Extension Request Form 32 .

which has been agreed with the student... please give details: Brief summary of grounds for request (INDEPENDENT EVIDENCE MUST BE PROVIDED) Does the School support the Application for Extension? Please provide a full statement (see overleaf) If no – does not proceed Confirmation Signatures from School or designate: YES / NO With our formal request for an extension we confirm that we have attached (please tick) u u u u A statement from the Student A statement of support from the School (see overleaf) Information/independent evidence supporting the grounds for the request An evaluation of progress to date including a work plan..P0708-384 SWANSEA UNIVERSITY POSTGRADUATE TAUGHT MASTERS APPLICATION FOR EXTENSION TO THE SUBMISSION DEADLINE / PERIOD OF CANDIDATURE APPLICANT DETAILS Student Surname: School: Dept: Start Date: How much extra time is requested.. Head of School or designate: ……………………………………………………….…………………… Date ……………….. Print Name: ……………………………………………………………………………..... 15 March ……………... If an extension has already been granted. Full or Part-time Study Scheme: Candidature End Date: Current Submission Deadline: Basis: please mark relevant box(es) u compassionate u serious domestic difficulties u medical u inordinate professional commitments (normally P/T students) u other – if other please elaborate Year 15 December ……………. 33 ... 15 October ……………… u u u ………………………………………………………………………………………………… Other (please specify): ……………... .….. for completion of the dissertation/thesis within the timescale of the extension (see overleaf) Applications without these attachments will be returned to the school without approval.... Supervisor: …… ……………………………………………….. Date ………………... please tick (SITS = Expected End Date) First Names: Student ID No...... Print Name: ………………………………………………………....

34 .DECISION: APPROVED/NOT APPROVED (if extension applied for is not approved please state reasons why) DATE:…………………………………………………… NAME: …………………………………………………..

. ……………………… ………………. 35 . ……………………. ………………....……..POSTGRADUATE TAUGHT MASTERS APPLICATION FOR EXTENSION TO THE SUBMISSION DEADLINE / PERIOD OF CANDIDATURE WORKPLAN MONTH / Year (for example) JUNE …………….……. ……………………. Breakdown by month of work to be completed for shorter extensions this may be done weekly …………………….

<include details of progress so far.POSTGRADUATE TAUGHT MASTERS APPLICATION FOR EXTENSION TO THE SUBMISSION DEADLINE / PERIOD OF CANDIDATURE STATEMENT OF SUPPORT FROM THE SCHOOL To: From: Special Cases Committee I would like to support the request for <Student Name> (<Student Number>) to be granted an extension for his/her dissertation. that support is given by the School and comment on the feasibility of the agreed work-plan> 36 . including reasons why the student cannot submit on time.

A candidate’s time limit / candidature may be extended by Swansea University only in exceptional cases.NOTES 1. The Special Cases Committee will consider all requests for extensions to the submission deadline.1 Compassionate grounds A request on these grounds must include the following: 37 . serious domestic difficulties. please see 3 below.e. or 30 November for resit students) (12 months from the commencement of Part Two) Students who fail to submit by the above dates will fail the dissertation module and a mark of 0% recorded unless the request for an extension to the deadline is approved. Extension Request on 3. Grounds for an Extension Extensions may be granted on compassionate grounds. or inordinate professional commitments that can be demonstrated to have adversely affected the work and progress of a candidate. 3. in cases of illness. please see 3 below. 15 October of the relevant session. The deadline for submitting extension requests are as follows: 11 September 16 November Deadline for Part 2 Students (non resit students) Deadline for Part 2 Students (students who had resits) For grounds for an extension. 2. The regulations governing minimum / maximum period of candidature are Minimum 12 months 24 months 36 months Maximum 24 months 36 months 60 months One Year Two Year Part-time Study Full Time Full Time Modular For ground for an extension. Extension to Candidature The expectation is that the overwhelming majority of candidates will submit their thesis or dissertation within the time limit laid down by regulation i. Extension to Submission Deadline The deadline for submission of the dissertation for all students who entered the University in September 2010 and after is: Full Time Part-time 30 September 30 September (12 months from scheme start.

- Applications without the appropriate evidence and workplan will not be considered. Following the meeting. Decision Timescale On receipt of an application. 3. will be dismissed.3 Illness a clear statement from the school concerned showing it has evaluated the students situation and considers an extension appropriate.2 Exceptional professional commitments (normally part-time students) Candidates are reminded of the regulations governing the academic year for Postgraduate students. Academic Registry.- a clear statement from the school concerned showing it has evaluated the students situation and considers an extension appropriate. - 3. 38 . the case will be submitted for discussion to the Special Cases Committee. and retrospective applications or requests for second extensions will not normally be accepted. Where possible this should follow from direct contact between the student and supervisor clear and satisfactory evidence to support the case an agreed workplan. Where possible this should follow from direct contact between the student and supervisor clear and satisfactory evidence to support the case written confirmation and description by the employer of the exceptional workload borne by the candidate an agreed workplan. It therefore follows that candidates who base their appeal on exceptional professional commitments prior to the end of the postgraduate academic year. Applications for suspension/extensions must be routed via the candidate’s supervisor and Head of Department/School to the Taught Masters Office. Where possible this should follow from direct contact between the student and supervisor satisfactory medical evidence an agreed workplan. the Academic Registry will inform the School who will in turn inform the student. namely that the structure of the academic year runs from September to September. a clear statement from the school concerned showing it has evaluated the students situation and considers an extension appropriate.

APPENDIX E – Electronic Submission 39 .

Complete the fields and upload the Dissertation as follows: o o o o o o Click “field upload” Click on your name from the drop-down menu Type in your first name. click “submit” Submit ONE file only.Notes for Submission of MSc Dissertation to Blackboard via Turnitin UK • • • Access the Blackboard site for the module SBEMSC and click on Assignments. PLEASE NOTE: Please ensure it says “SUBMIT TURNITINUK ASSIGNMENT” when you click on Assignments. Click “View/Complete” for “SBEMSC – School of Business & Economics MSc Programme”. surname and submission title Click on “browse” to find your file Finally. 40 . Do not forget to submit the two hard copies to the School’s PG Office.

APPENDIX F – Referencing Guide 41 .

School of Business and Economics Swansea University Referencing Guide For Taught Postgraduate Students 42 .

cited in . year) of text and page number.i. The School of Business and Economics at Swansea University uses the Harvard APA style.. material from the Internet etc. (b) it means you will not be accused of plagiarism because you have acknowledged your sources.as approved by your School . This is essential for three reasons: (a) it demonstrates a disciplined approach to your work (academic rigor). p. whether academic texts. All sources. The purpose of the referencing system is to describe your sources in an accurate and consistent manner and to indicate within the text of your paper. Sometimes you might want to use a quotation which is not taken from the original source . with problems of languages and meaning in relation to the 'interpretative understanding of human action. journal articles. report or dissertation where particular sources were used. Here the format is as follows: “All are concerned. in some sense or another.and use it consistently throughout your work. Over reliance upon the use of direct quotations is unacceptable.30). (c) anyone who reads your work at a later date will be able to follow up on citations which interest them.e. where you use the author's own words in your text. p. Failure to indicate your sources is tantamount to plagiarism.page number in this text. Referencing is important in all academic work as it indicates to the reader the sources of your quotations and borrowed ideas. date of publication (that is. in some sense or another. p. do not quote more than two or three sentences. with problems of language and meaning in relation to the 'interpretative understanding of human action”.author of text that you have found the citation in date of publication of this text .. As a guideline.Introduction to referencing Several different methods of referencing are in common use within Universities. that you have found a citation in someone else's work.firstly. p.34) states that: “Obtaining funding for a research project entails drawing up a detailed research proposal which is then closely examined either by colleagues in the same or another university or by members of a funding body”. 43 . Here the format is author . (O'Connell & Davidson 1994. 1994. or As Giddens (cited in O'Connell & Davidson. The format for a direct quotation is as follows: “Obtaining funding for a research project entails drawing up a detailed research proposal which is then closely examined either by colleagues in the same or another university or by members of a funding body”.34) or O'Connell & Davidson (1994. So the necessary components are author. must be cited in the text.” (Giddens cited in O'Connell & Davidson 1994. newspaper articles. if you are quoting directly. It is essential that you adopt one method .30) argues “All are concerned. There are two kind of textual citation . a direct quotation.

to show that you have not lifted the entire sentence from the source that you consulted. that you have found someone else's work.e. Here the format is as follows: 44 .i. 1998) This should be done either in date of publication order (as above) or in alphabetical order of author. p 33 . as follows: According to Easterby-Smith (1997) social phenomena change constantly. 'he' or 'his' when speaking about managers . Sometimes you might want to make reference to material which is not taken from the original source .. or both. This is often useful when quoting an author who used sexist languages .. [sic] can be used after a particular word in a quote to mean 'so written'. you may.. (Easterby-Smith. Giddens. If you wish to add emphasis to a quote. Make sure you stick to one format and use it throughout. 1997 and May.e. Also note that longer quotations (i. as follows: Many writers have suggested that social phenomena are constantly changing. more than two lines) should be separated out from the rest of the text. Also you can use square brackets if you want to slightly alter the quotation from the way it is in the source text .e. You can do this either by using a direct reference.e.. i. or an indirect reference: Social phenomena are in a constant state of change.. The brackets indicate that you have inserted you own words in place of the original author's words. You should also use the author / date of publication / page number format when citing the source of any diagrams or tables which you have reproduced from other people's texts. You can either use single space long quotations (in a double spaced text) or indent them. you can string citations together.emphasis added) Always remember to use speech marks or some other form of notation to make it clear that certain sections of your dissertation are direct quotes...You can use dots.for example: “It assumes that any social phenomena are continually changing . NB three dots are sufficient. that this is the way that the author worded the original.. but make sure that you indicate that you have added this emphasis .g.to make it clear that these are their words and not yours. The second kind of textual citation comes into play when you want to indicate that an idea or a concept has come from another source without using that source's own words.for example: [Elements of discourse create] problems of language and meaning in relation to the. 1997. “ (EasterbySmith 1997. to make them stand out.. 1997) If more than one person has come up with this idea. (Easterby-Smith.

Dangerous offenders: the elusive target of justice.. (1991). Learning to think (pp. H. London: Routledge. The Harvard format requires book and journal titles etc. meaning 'and others'. ibid. paper or dissertation should be arranged alphabetically by the author’s surname. Also do not use ibid. (1964-1972).As Mullins (1999) has pointed out.. B. London: Routledge. (Saunders. The 7th and subsequent authors are abbreviated to et al. S. (1976). (6 vols. if the ideas that you are using only appear once in the text. the authors should be listed in full in the bibliography. Encyclopaedia of psychology. If there is no obvious author for a piece that you are using. 1999) might become (Mullins. Anon. Woodhead. 1997) would become (Saunders et al. S. to be underlined or italicised. that it is a good idea to include the number of the page/s on which they appear. use the name of the publication in which the piece appears as the author . The latter has been adopted in this guide. M. 32-41). Estrich. 45 . W. Article in Edited Book (Chapter) Vygotsky. meaning 'in the same place'. Analysis of conservative budget strategy in the 1990s. and should be italicized and abbreviated . This also applies to the bibliography. & Spelman.so the citation (Mullins. Lewis and Thornhill. can also be used to stand in for a citation where the citation is exactly the same as the one immediately preceding it.. L. Sheldon & M. (1995). (The Guardian. (Ed. (1984). should be used in in-text citations where there are more than two authors. D. 1999). (1979). However. McGregor's argument is based on several assumptions about the nature of management. Moore..B. The reference list at the end of the report. McGillis. to refer to a citation on the previous page. an editorial in a newspaper. New York: Wiley. London: Author. It should be italicized and abbreviated.e.). The elements of style (3rd ed.. E. Institute for Financial Studies. p 275).).). Strunk. Book reference Gardner. Progress in experimental personality research.. & White. Light. (1973). in: P..) used after a quotation would mean 'the same as the last citation'. page number and all. 1997).H.. for example. et al. for example. Edited Book Maher. W. Cambridge: Harvard University Press. Genesis of the Higher Mental Functions. 1999. New York: Macmillan. Also note that. (Eds. or only in a small section of the text.so. New York: Academic Press. even though you are not lifting the original words . Do not use ibid. A. The arts and human development. So (ibid.). under any other circumstances: it is only appropriate when you are quoting or using ideas from the same place in a text several times without citations from other sources intervening. S.g. Note: List up to 6 authors.

Proceedings of the 52nd ASIS annual meeting: Vol. D. D. Great Britain. & Krieger. Bower. The instability of the analytical categories of feminist theory. Signs. Newby.). From hands-on science to handsoninformation retrieval. p. & McCloskey. S. (Cm 1523). H. Kanno. 44(4-6). 15. Yamamoto. Anon. July 13). (1986a). New York Times. Washington. Early identification of children with written language difficulties. T. . Health of the nation. Managing information and technology (pp. London: HMSO. by the same author(s) with the same publication date: where an author (or particular group of authors) has more than one work in a particular year list them in title order and follow the date with a lower case letter a.. J. pp. Conference Paper in Published Proceedings Borgman. (1991. 64(l). Home Office. The science question in feminism. When referred to in the text these letters following year of publication are also used. Noguchi. E. Battle of snakes and ladders. Two or more works.. July 25).. (1991)... C. K. T. The Guardian. 46 . Kim. Newspaper Article Young. T. London: HMSO. Report Birney. Tamura. . Harding. T. Relationship between aromatase activity and steroid receptor levels in ovarian tumors from postmenopausal women. In J.. 11(4). H. (1993). b.: National Educational Association. Prisons policy for England and Wales. 657-660. (1996. B15. (Eds. 645-64. (1994). Medford. (1986b). Kittawaki. Journal of Steroid Biochemistry and Molecular Biology.L. 26. Command Papers. Aviation Space and Environmental Medicine. NJ: Learned Information. (1981). H. S.. A. Katzer. . 96-100). J.. & G. 74-77. & Hall.B. (1989). Journal Article Popper.J. (Report No. Ithaca: Cornell University Press. (1993) Individual differences and subgroups within populations: the shopping bag approach.M.C. B13. c. For example: Harding. & Okada. M. 81-502). Caffeine linked to mental illness. S.Government Publication Great Britain.

[Electronic version]. “Retrieved August 29.eb.V6/0162 Note: for articles in Internet-only journals page numbers are not given. from: http://www. [Electronic version]. R.) The expression “Retrieved from” is used to refer to the publisher and the Internet address (URL).at:70/00/archives/Psycholoquy/95.Individual Works Anonymous. Retrieved August 21. B.B. (1992). 2004. from Oxford University Press on CD-ROM. from: European Business ASAP. 2004.ai.T. initials. If a work is signed “Anonymous” your reference must begin with the word Anonymous. 2004.com/~astanart/pritzker. K. p. followed by date etc.searchbank. If no author is shown. An early fragment from central Nepal.idealibrary. Title.ac.com/eurobus/ Sydora. (1996) Keynesian economic policy in France. [Electronic version]. Pritzker. Retrieved July 24 2004.d. 161-169. Note: These references contain important elements common in citations of electronic sources: author. (1996). year. (n. 167(2). Persons and things: book review on Bringsjord on robotconsciousness. 209. and where possible the URL you give should link directly to the article itself. T. Britannica online: Macropaedia. use n.html If no date is shown on the document. as normal. Cellular Immunology.d. 2004. The Medium (CD-ROM. 2003” refers to the date that the resource was accessed. from IDEAL. put the title in the normal author position. Oxford English Dictionary. Parts of Online Works Daniel. Psycholoquy 6(15). day.ingress. Retrieved August 29. (year). Intestinal intraepithelial lymphocytes respond to systemic lymphocytic choriomeningitis virus infection. Online. (1995). Retrieved August 29.univie. Information Access Company Web site: http://www.com 47 .). 35(2).J. Retrieved September 10. 2004. from: http://www. Retrieved September 12. Smith. Retrieved month.janet. Academic Press Web site: http://www.C. This is used because Internet sources are liable to frequent change.co. L. from Internet address.uk/ Online Journal Article Korb. Journal of Economic Analysis. How your gestures reveal inner thoughts. etc. (1995) The history of Western music. from gopher://wachau. 19-27.

ox. Dividing the spoils. Retrieved September 22.davis@port. [Electronic version].Where referencing an online article where the format differs from the printed version or which includes additional data or commentaries. 15. 48 .ac.the-times.uk/lists/parasite-genome Note: the author name is given as it appeared in the e-mail message. (2000). (1995. 18-19. PsychNET [Online]. 2004. (1994). (1987). for page ranges only for encyclopaedia entries. from The Guardian on Chadwyck Healey CD-ROM database. Parasite-Genome. Jankowicz. p. Gill. London: Paul Chapman.. (1991). pp. E-mail to Robert Jones (jonesr@intpol. (1995. (5th ed. October 13).uk). This leaflet is a summary of the APA style guidelines as contained in The Publication Manual of the American Psychological Association. & Johnson. P.mailbase. W.ac. For articles in journals or magazines use the numbers alone (not pp. Retrieved September 14. Use pp. The case of the red-handed leak. Available from: http://www. you should add the date you retrieved the document and the Web address (URL). Doing your research project. (1995) Sentient microfilaments: a tempest in a tubule. Business research projects.princeton. 2003 from: ftp://blahblah. 23 December). 2001). 2003. Financial Times. J. Document From an FTP Site Bixley. In addition. Battle of snakes and ladders.ac. Thoughts on disarmament conference. WWW site (whole site) American Psychological Association [No date]. (bill. Newspaper Article (online and on CD-ROM) Young.uk Bloxwich. Online Discussion List Message BLAXTBRM.edu/pub/harnad/conscious-ness/1 1/bixley For this Referencing Guide extensive use has been made of the University of Portsmouth Library leaflet “Bibliographic References Harvard Format – APA Style”.apa. Retrieved August 13.). Parasite nucleotide sequences. before the numbers). Oxford: Open University Press. H. P.. Howard. Personal E-mail Communication Davis. K. the following references have been used: Bell. (3rd ed.co. multi-page newspaper articles and chapters or articles in edited books.org [Accessed: 3 October 1996]. Research methods for managers. Retrieved September 10. Retrieved August 27. (1996). London: Business Press Thomson Learning. A.uk). 2004. 2004. from The McCarthy Database on Chadwyck Healey CD-ROM database. The Times. S. The Guardian. from: http://www. J. (1996). from: http://www. T.

B.J. P. Girden. Thousand Oaks: Sage. 58. Survey design and analysis. Chicago: American Marketing Association. & Halley. (1986). M. R. P. Bernhardt. G. R. (1997). (1977). (5th ed. V.D.M. 28(2).L. A.R. Bell.L. Ballaine. F. F. N. C. New York: Longman. Social Science Journal. H. Denscombe. Qualitative marketing research. Frey. Orlando: Dryden Press. Focus groups and the nature of qualitative marketing research. Adventures in social research: data analysis using SPSS.R. W. London: Edward Arnold. & Adler. & Schlegelmilch. (1998). Blaxter. Journal of Marketing Research. E. (1994). (1994).F. (1997). (1996).). A. A. Babbie. Some other references which may be of benefit are as follows: Axelrod. Research methodology in business. The good research guide. London: The Dryden Press. 49 . B. (1991). B. & Maclaran. The research student’s guide to success. (1991). P. Buckingham: Open University Press. & Gronhaug. 3. K. & Miller. Buckingham: Open University. (1975). (1994). Journal of Marketing Research. Research methods in business studies. Marketing research: methodological foundations. Chisnall. Journal of the Market Research Society. (1999). M. London: Harper and Row.R. Buckingham: Open University Press. Marketing research. Diamentopoulos. 14 (August). 40(3). J. 207-221.P. (1996). (1993). Bagozzi. Berkshire: McGraw-Hill. Catterall. 437-441. January. Ghauri. The rebirth of attitude research in marketing. Doing your research project. (1963). G. R. & Tight. 30(2). M.). Sample survey principles and methods.B. (1991). M.A. The hard-pressed researcher: a research handbook for the caring professions. 98-110. Newbury Park: Sage. & Goldstucker. J.. Edwards. & Talbot. Harlow: Financial Times Prentice Hall. Evaluating research articles. New York: Ellis Herwood.).N. How to research. 353-364. Doing qualitative research. (2nd ed. (1976). D. F. Journal of the Market Research Society. 132-142. and Rummel. W. Bellinger. Taking the fear out of data analysis. California: Sage. (2002). Avoiding misuse of new information technologies: legal and societal considerations. The Dynamics of the Group Interview’. K. Calder. Bloom. A practical guide. E. & Fontana..Jolliffe. Buckingham: Open University Press. Cryer. (1988). L. P. Churchill. P. (3rd ed.. Crabtree. 175-187. Hughes. The group interview in social research. Using computer software for the analysis of qualitative market research data. Barnett. J. (1998). Advances in Consumer Research. (2001). Milne.

Ragin. Constructing social research. C. & Thornhill. (1996). Real world research: a resource for social scientists and practitioner-researchers. (5th ed. T. Orna. (2003). Harlow: FT Prentice Hall. C. Saunders. London: Sage. Kinnear. Marshall. D. & Rossman.L. (3rd ed. California: Sage. Buckingham: Open University Press. Lexington. (1995). Essentials of marketing research. G. Managing information for research. London: Prentice Hall. Doing qualitative research: a practical handbook.). (1996). J. (1994). London: McGraw Hill. London: Sage.Greenbaum. A.). (1995). (1998). Focus groups as qualitative research. C. MA: Lexington Books. Marketing research. The practical handbook and guide to focus group research. & Taylor. Proctor. Lewis. (1997). D.F. California: Sage. Designing qualitative research.K. M.). an applied approach. (2nd ed. (1996). Marketing research: an applied orientation. J. McQuarrie.L. (2000). (2nd ed. The market research toolbox: a concise guide for beginners. Research methods for business students. London: Sage. (1997).B. E.). E. Mason. T. (1993). Oxford: Blackwell. Qualitative researching. G. Silverman. London: Sage Publications. (1996). T. N. Morgan. Malhotra. & Stevens. 50 . P. London: Pitman. Robson.

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