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PROJECTS & EXPERIENCES Mitratech (A Vista Equity Partners Company) Austin, TX Usability Design Engineer Aug. 2012 present As the companys first user experience professional, proposed integration of usability tasks to product development cycle. Consulted with Business Analysts, Product Managers and Development Staff for input on interface decisions and design challenges. Fulfilled requests for logos, icons and other visual design items. Conducted user research through an on-site customer training, user conference sessions and a site visit to a local customer's office. Identified usability challenges in the current software and contributed to requirements process. IC2 Institutes Global Commercialization Group Austin, TX Software Analyst (June 2012August 2012) Oct. 2010Aug. 2012 Designed and developed a Web site to offer innovation management training to global innovators and entrepreneurs. Focusing on targeted user audience and integration with university resources. Information Architecture Research Assistant (Oct. 2010May 2012) Evaluated training materials and organized content for the creation of an online education program. Created extensive index of current resources. Edited module lessons using Articulate Presenter software. Performed package selection for a learning management system (LMS) and implemented Canvas LMS for use in programs serving more than 1100 innovators in India, Jordan, Korea, Mexico and the U.S. Managed usability tests, focus groups, student registration and course creation. Provided technical assistance to students. Conducted functional requirements gathering for a competition tool used to benchmark global innovations. College Forward Manor, TX Usability Consultant Jan. 2012May 2012 Worked with project team to determine requirements for rapidly growing organizations transition to for management of over 3,500 current student records. Devised test plan and conducted user testing on an early design iteration. Provided feedback and recommendations for interface and implementation. Information Technology Services at the University of Texas Austin, TX Usability Intern MayAug. 2011 Defined goals and gathered requirements for redesign of Web site knowledge base utilized by 50,000 students and 24,000 faculty and staff for first tier technical support. Conducted interviews with key stakeholders and performed user testing on current site. Reviewed library of existing content, noting article number, redundancies and style inconsistencies. Proposed improvements for content, interface and documentation workflow. Austin Ventures Austin, TX Researcher Jan.Apr. 2011 Investigated investment opportunities using Capital IQ (business database), blog articles, social media and other methods to generate more than 25 leads for potential high-growth venture companies. Organized matrix of company information including funding history, market size and contact information. Documented workflow and created chart of research paths with Microsoft Visio. Vacation Publications Houston, TX Editorial Assistant (Jan. 2008 to May 2010) May 2007May 2010 Authored more than twenty full-length articles for three magazines. Proofed and edited pieces prior to publication. Verified information with appropriate entities. Compiled facts for databoxes and gathered photographs for magazines. Created written content for Web sites. Senior Research Associate (May 2007 to Dec. 2007) Conducted primary research by phone, fax, and mail to determine extensive tax information for the book Americas Best Low Tax Retirement Towns. Organized data into standardized form with Microsoft Word and Excel. Calculated tax statistics. Composed explanations of rates and exemptions. Confirmed information with tax authorities.

EDUCATION The University of Texas Master of Science in Information Studies - GPA: 3.92/4.00
Honors: George Kozmetsky Exemplary Intern Award, 2012

Austin, TX May 2012 Houston, TX May 2008 Rome, Italy Fall 2006

Rice University Bachelor of Arts in English and Classical Studies - GPA: 3.61/4.00
Honors: Jones Residential College Outstanding Senior Award, 2008

Intercollegiate Center for Classical Studies Studied Latin and classical history in semester-long program.