Title Of The Project: BUG TRACKER.



This project provides Bug Tracking, Help Desk Ticketing, issue raising, search facility, help info, issue resolution. Issues related to software projects can be raised, tracked and resolved by Employees of different departments. Resolved issues can be allowed to access from Knowledge Base as Knowledge elements. The different groups and representatives can interact each other through this System. The issue tracking system does all the jobs that are done in conventional system. But, here, everything is done in more formal and efficient manner. All the users of organization can interact with each other through the Issue Tracking System. This system acts as an interface between the employees thereby enabling them to forward their issues to the centralized Issue tracking system. Hence, making the work easy for both the issue raiser and the resolver. It totally avoids the involvement of middlemen in getting resolution for a particular issue. The Issue Tracking system is an intranet application, which provides information about issues in software projects, in detail. This product develops a system that can be used by all the departments of a software organization. In the conventional method, all the issues are dealt manually .The progress of the issues are also checked in person, which is a tedious task. Here, in Issue Tracking, it fulfills different requirements of administrator and employees of a software development organization efficiently. The specific purpose

listing projects. The activities relating to this system are raising issues. conflicts between peers. . At the end of the day the ultimate aim of solving the problem may be done but various processes involved in this system of finding a solution makes it a time consuming and tiring job. 2. The key entities of this system are administrator. projects and knowledge elements. issues. listing employees. and also it’s a tedious process. employees. which can be set by the raiser of an issue to it. He can even raise an issue concerned with his functionalities and resolve issues. He is responsible for: 1. setting its priority to a particular level as per the requirements. Suggestions. He can access the knowledge elements where all the resolved issues are placed. objections and requests have to be passed via the HR Department or the Head of the concerned Department. 3. there upon giving them their needed capabilities to act with the system. Employees can perform the following activities: 1. Adding new status and priority levels. help info. This traditional system of resolving issues and conflicts involves lot of manual work to be put in. 3. search for various issues and their status. Raise an issue and assign it to a particular department. Adding new employees into the system and allocating them a unique identity and a secured keyword. in an organization. applications. 2.of the system is to gather and resolve issues that arise in different projects handled by the organization. Change his password. Including new departments and projects to the issue tracker. search and listing issues. listing knowledge elements and administration tasks. The administrator is the sole authority to control and coordinate the system. various issues like complaints of employees. and resolve issues 4. departments. The users of the system are categorized into administrators and employees. Modify an existing issue adding his views to it. Generally. proposals.

documents. For this purpose the organization maintain the size of the document. Based on the category of the user i. Section 2 is concentrated more on the. The Project Metrics has to enter all the details of project. Which is much of time consuming process and more importantly it is error prone. This intranet application has been developed to be implemented in place of existing manual system. and tasks. This document will contain the functional requirements of the project and how the developers will enhance the project to achieve all the objectives. • Existing System: Present system is manual. The SRS will serve as a guide for the client and the developers. Based on the category of the user i.An intranet application has to be developed which would be implemented in the place of current existing manual system. the various parts of the system are made available to the users. The scope of this project is to enable the employees of an organization to view the issues through the intranet. • Objective: This document contains a description for “BUG TRACKES” enhancement. This project would automate the operations of the administrator and would retain the present functionality in its entirety that is provided by the current system. The administrator is responsible for the maintenance of this system.e. employee or administrator. employee or administrator. The specific purpose of this system is to gather and process information about different issues throughout the intranet.e. It also maintenance the team information and also efforts estimation. source code and update the information about team member’s details manually. the various parts of the system are made available to the users. This project would automate the operations of the administrator and would retain the present functionality available in the current system. Limitations Of the Manual system .

Reports take time to produce Hence Computerization of the existing system is proposed. Retrieval of data takes lot of time 6.The system help the user to see any documents. team information with details at the click of a button. It consumes lot of manpower to better results 4. It leads to error prone results 3. activities. . It lacks of data security 5. • Proposed System: Objectives Of the Proposed System To generate the quick reports To make accuracy and efficient calculations To provide proper information briefly To provide data security To provide huge maintenance of records Flexibility of transactions can be completed in time After understanding the existing system and understanding the need for developing a new system different people involved in the related activities have been consulted. The record data is maintained and backed up such a way that data is not loss. The data needed for the study has been collected from company records. source code. tasks. It is time consuming 2. The computerization of this system would avoid the wrong interpretation and bad calculation of data .1. The new system completely removes all manual burdens and provide efficient on the entry system. Percentage of accuracy is less 7. The speed of the system could also increased.

• Action Plan: Literature Survey Analysis/Design Coding Review of lit/coding Documentation Total 2 Days 3 Days 6 Days 2 Days 2 Days 2 Weeks • System Requirements: OPERATING PLATFORM : RDBMS SOFTWARE FRONT END TOOL : : : WINDOWS 2000/NT/XP SQLSERVER 2000 VS.NET 2003 ASP.NET • Hardware Requirements: • • • Intel P4 1.5GHz or above 512MB RAM 80GB HDD Minimum .

Master your semester with Scribd & The New York Times

Special offer for students: Only $4.99/month.

Master your semester with Scribd & The New York Times

Cancel anytime.