EXAM PREPARATION GUIDE | Citrix XenApp 6.

5 Administration

Citrix XenApp 6.5 Administration 1Y0-A20 Exam
Preparation Guide 1.0 22 November 2011

Citrix Education © 2011 Citrix Systems, Inc. All rights reserved.

EXAM PREPARATION GUIDE | Citrix XenApp 6.5 Administration

Notice

Citrix® Systems, Inc. (Citrix) makes no representations or warranties with respect to the content or use of this publication. Citrix specifically disclaims any expressed or implied warranties, merchantability, or fitness for any particular purpose. Citrix reserves the right to make any changes in specifications and other information contained in this publication without prior notice and without obligation to notify any person or entity of such revisions or changes. © Copyright 2011 Citrix Systems, Inc. All Rights Reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, for any purpose other than the purchaser’s personal use, without express written permission of: Citrix Systems, Inc. 851 W. Cypress Creek Road Ft. Lauderdale, FL 33309 http://www.citrix.com

Marks

The following marks are service marks, trademarks or registered trademarks of their respective owners in the United States and other countries. Mark
Adobe®, Reader®, Acrobat®, Flash®, Macromedia® iPhone™, iPad™, Mac®, OS X® Citrix®, Citrix XenApp™, Citrix Secure Gateway™, Citrix Access Gateway™, Citrix Online Plug-in™, Citrix Offline Plug-in™, Merchandising Server™, Client for Java, Citrix Offline Plug-in™, Citrix Receiver™, HDX™, ICA®, MyCitrix™, Citrix Provisioning Services™, XenDesktop®, XenServer®, Citrix Desktop Receiver™, Citrix Receiver™ IBM®, DB2® Active Directory®, Microsoft®, Microsoft Internet Explorer®, Access®, Excel®, Outlook®, Word®, PowerPoint®, Office®, SQL Server®, SQL Express™, Windows®, Windows Server®, Windows Mobile®, Windows 7™, Windows XP™, Visual J#™, SharePoint™, Windows Vista®, Remote Desktop Services®, Windows PowerShell™, Windows Media® Oracle® Java® UNIX®

Owner
Adobe Systems, Inc. Apple, Inc. Citrix Systems, Inc.

International Business Machines, Inc. Microsoft Corporation

Oracle Corporation Sun Microsystems, Inc. The Open Group

Citrix Education © 2011 Citrix Systems, Inc. All rights reserved.

Senior Software Development Engineer. Citrix Systems. Manager. Ramesh Krishnaram. Lead Technical Trainer APAC Readiness. Arnd Kagelmacher. Shane Broomhall. Senior Readiness Specialist. Senior Software Engineer. Citrix Systems. Robert Morris. Romano’s Macaroni Grill Neil Spellings. Stephane Thirion. Allen Furmanski. Citrix Systems.com Kai Guettner. Citrix Systems.net Thomas Daugaard. neil. Inc. Ann Harmison. Inc. Senior Exam Project Manager. Citrix Systems.EXAM PREPARATION GUIDE | Citrix XenApp 6. Inc. Consultant and Citrix Certified Master Instructor. Inc. Inc. Citrix Architect. Citrix Systems. Sr Systems Engineer. Leo Singleton. Stacy Scott.spellings. Arnd Kagelmacher IT-Training & Consulting Blaise Cacciola. Technical Support Engineer. Inc. Axcess A/S Karla Stagray. Lourdes Soler.5 Administration Disclaimer This exam preparation guide is designed to provide candidates with necessary information about the exam including listing study resources and samples which enable candidates to assess the types of questions that may be asked during the Citrix certification beta exam. Allen Furmanski. Citrix Systems. . Inc. Inc. Hariprasad S. Lead Software Test Engineer. IBM Scott Novack. Independent Consultant. Lead Technical Writer. Citrix Systems. Andrea Rutherfoord. Senior Curriculum Specialist. Director of IT Infrastructure Services. Citrix Systems. Owner. Senior Manager. Inc. ProSys Info Systems. Advantec Global Services. Citrix Systems. Senior Virtualization Architect. Citrix Systems. Inc. All rights reserved. Citrix Systems. Principal Technical Writer. Citrix Systems. Inc. Inc. Citrixxperience. Senior Technical Writer. Inc. CTO / IT Architect. Ruben Centeno. Inc. Norcross GA Mark Price. Independent Virtualization Consultant. Carl Webster. Citrix Systems. Jenny Berger. Samir Tocchetto. Inc. Citrix Lead. Citrix Systems. Technical Relationship Manager. Fred Liu. Senior Technical Writer. Citrix Systems. Citrix Engineer. Senior Curriculum Specialist. Inc. Lead Software Test Engineer. Inc. Software Engineer. Brian Sheppard. Inc. Senior Readiness Specialist. Activlan Thomas Bianchi. WW Technical Readiness. Inc. Knowlity Corporation Jared Hoover. Venu Gopal Nathani. Citrix Systems. Brian Pfister. Citrix Systems. System Engineer. Citrix Systems. Frontline. Inc. Dev Manager. Citrix Systems. Inc. Carl Webster Consulting Guillermo Torres. Narender Muthyala. Simon Qiu. Karla Stagray. Citrix Systems. Desktops & Apps Group. Inc. Author Item Development Team Subject Matter Experts Citrix Education © 2011 Citrix Systems. Inc. Inc. Inc. Citrix Systems. Lancaster General Hospital Jeff Rohrer. Principal Technical Relationship Manager. Senior Readiness Specialist. Please be aware that the content of this guide in no way ensures a passing score on the certification exam. Senior Software Development Engineer. Citrix Systems. Chowlur. Software Development.

....................................................................3 1....8 4..................................................................................6 3....................................................8 4...5 Administration ...... All rights reserved..........................................6 3...........................................................................4 2 The Intended Audience ....................1 Purpose of the Preparation Guide and Exam ..........................3 1........2 Resources Used to Develop the Exam ............4 Recommended Course ...7 4 Exam Sections and Weights .....................2 1.........................................................................................................9 5..........................................................................................................................................................................1 Intended Audience .........................................................2 Recommended Knowledge and Skills ...3 Exam Objectives ........... ............................8 Citrix Exam Retake Policies ......1 Introduction ..3 How Section Weights Relate to Questions on the Exam .........................................9 5.................................................4 1............6 3.2 Beta Testing an Exam ........5 2..............................5 2....................................5 Time Limit ..................EXAM PREPARATION GUIDE | Citrix XenApp 6.................................................. i 1 The Exam .......6 Registration and Administration .............1 Introduction ......................................................................6 3..............5 Administration Table of Contents Citrix XenApp 6.......................................................................................3 Number of Questions ......... i 1Y0-A20 Exam ................8 5 Exam Objectives and Resources for the Exam ......................................................................................................8 4.........9 Commenting During Live Exam ......3 1..2 1...............................................................................................................3 Recommended Product Experience .......2 Section Titles and Weights ...............2 Defining the Role being Tested .................................3 1..................1 Introduction .............................................................................................................................................................2 1......7 Certification Tracks .........................................................................................................................4 Passing Score .....2 1........................................................9 5........................5 3 Preparatory Recommendations for the Exam ..... Inc............................................15 Citrix Education © 2011 Citrix Systems.......11 6 Appendix: Practice ..

2 Beta Testing Citrix Education regularly beta tests the content of all high stakes an Exam certification exams. A professional then analyzed the exam and survey results to determine which questions should be kept in the final versions of the exam. administration. _____________________________________________________________ 1. This analysis provided the basis for a recommended passing score and time limits for the exam. The Citrix XenApp 6. All rights reserved.5 Administration 1 The Exam This guide provides a list of objectives and resources that will help candidates prepare for items on the 1Y0-A20 Citrix XenApp 6. This exam does not test knowledge needed to perform server maintenance. Inc. 57% from EMEA. advanced configurations. and 5% from APAC) took it and also completed a survey to determine how much experience they had with XenApp 6. Once the questions are developed for an exam. The A20 exam was written to certify that candidates at least had the minimum knowledge required by employers to perform the job of an administrator. please visit the Citrix Education SME Hub to create a profile and indicate that you are interested in taking beta exams. 2 .5 Administration exam. candidates should also ensure that they have sufficient hands-on experience.1 Purpose of the Preparation Guide and Exam 1. 2011.5 Administration (A20) exam was beta-tested from September 9-October 7. It also does not test on features included in Citrix XenApp Platinum edition. and troubleshooting of enterprise environments of Citrix XenApp 6. Candidates should read this guide carefully before attempting this exam. By passing this exam. Citrix Education © 2011 Citrix Systems.EXAM PREPARATION GUIDE | Citrix XenApp 6. beta candidates who obtained that score or higher. 1. If you are interested in participating in future beta exams. Beta exams count toward Citrix Certification but candidates are only allowed to take them once. However. Once the passing score was determined. to perform the job effectively.3 Number of Questions The A20 exam is a 68-question exam written in English.5 running on Windows Server 2008 R2. received a passing result on the exam. candidates can show they have at least the basic knowledge needed for installation. support. or advanced troubleshooting.5. A total of 120 candidates (38% from the Americas. Citrix Education releases them in a beta exam for FREE.

visit the Pearson VUE website (www. To learn more about the rules and process of taking an exam.com. All rights reserved. 1. Worldwide.vue. To register in the United States and Canada.5 Administration 1.6 Registration and Administration This exam is administered at Pearson VUE testing centers worldwide.citrixtraining. 3 .EXAM PREPARATION GUIDE | Citrix XenApp 6. For the most up-to-date certification information visit www.4 Passing Score The passing score for this exam is 61%. 1.5 Time Limit Type of Candidate Native English Speakers Non-native English speakers who take exam in countries where English is a foreign language Non-native English speakers who take exam in countries where English is NOT a foreign language Time Limits Allowed 90 minutes 90 minutes +30 minutes (time extension) 90 minutes +30 minutes Notes Time extension granted automatically Must call Pearson VUE or register in person to explicitly request the time extension A $7 USD surcharge will be added to phone registrations. Citrix Education © 2011 Citrix Systems.com/citrix) to locate a testing center in your area and register for an exam. Inc. Note: A $7 USD surcharge will be added to phone registrations. 1.7 Certification Tracks The A20 exam is a requirement for the Citrix Certified Administrator (CCA) in XenApp 6 track. please visit the exam page on our website. you may also register in person at any Pearson VUE testing center or call 1-800-931-4084. This exam may also fulfill requirements for advanced certification tracks.

5 Administration 1. All candidates of Citrix Certifications must agree and be bound to the Citrix Candidate Conduct Policy. Breach of this policy can result in sanctions up to and including a temporary ban from taking Citrix exams and/or decertification. All rights reserved. Candidates can refer to the time clock at any time to view and be cognizant of the test time remaining. he or she must wait 14 calendar days after a failed attempt to retake the exam. However. 4 .EXAM PREPARATION GUIDE | Citrix XenApp 6. Citrix Education © 2011 Citrix Systems. If a candidate fails on a second attempt. Candidates are encouraged to use the commenting feature to provide feedback to Citrix Education. Inc. 1. To learn more about the Citrix Education Exam policies.8 Citrix Exam Retake Policies If a candidate fails an exam on the first attempt. and any attempt thereafter. Citrix Education regularly reviews and revises exams even after closing the beta period. candidates should be mindful of the time used to provide comments on an exam as it will be subtracted from the allocated time of the test. Citrix Education monitors retake activity for breaches of this policy.9 Commenting During Live Exam Citrix Education is committed to continually monitoring and updating our exams as needed. Comments typed into the exam interface during an exam are considered when making decisions about revising questions. see this page on the Citrix Education website. Beta exams may only be taken once. he or she must wait 24 hours from their original appointment time before they can register to retake the exam. As a practice. For the most current copy of this policy please visit the candidate conduct page on the Citrix Training website.

Citrix Education selected these topics based on feedback from subject matter experts (SMEs) who perform this role in the field.5 Administration 2 The Intended Audience 2. Depending on the job title. Citrix Education © 2011 Citrix Systems. The experts who participated in the JTA. arrived at a consensus on which tasks were the most important for administrators and selected those as objectives for this test.EXAM PREPARATION GUIDE | Citrix XenApp 6. Inc. Those who serve as administrators may hold various job titles such as:        Systems Administrator Sales/System Engineer (SE) Technical Support Staff Systems Integrator Citrix Certified Instructor (CCI) Infrastructure Architect Citrix Consultant 2. individuals in this role could have different responsibilities.1 Intended Audience The A20 exam is focused on those topics that were most important to those who perform the role of a Citrix administrator.2 Defining the Role being Tested Field experts discussed the duties of the administrator role during a job task analysis workshop (JTA). 5 . All rights reserved.

5 Administration 3 Preparatory Recommendations for the Exam Citrix Education recommends that prior to taking this exam candidates have the knowledge. skills and abilities required to install.5 on Windows Server 2008 R2.EXAM PREPARATION GUIDE | Citrix XenApp 6.3 Recommended Product Experience We recommend that candidates have about six months of experience with the following tasks in a XenApp 6.1 Introduction 3. .5 environment:         Installing and managing a XenApp Configuring XenApp sessions Configuring XenApp policies Publishing applications and content Monitoring and managing performance and load Configuring printing Enabling and securing web access to published applications and content Troubleshooting 6 Citrix Education © 2011 Citrix Systems.2 Recommended Knowledge and Skills Specifically. 3. including but not limited to:  Understanding of:  How data is transferred across a network  Firewall concepts  Email administration and account creation  Creating shares and giving access to shared folders/files  Understanding basic database terminology and requirements 3. Inc. candidates should have the following knowledge and skills prior to taking this exam:  Experience with Microsoft Windows Server 2008 R2 including but not limited to:  Configuring operating system options  Understanding Terminal Services policies and profiles  Using Active Directory  Creating users/managing permissions and administrator rights  Creating and modifying Active Directory group policies  Understanding the various roles of a Windows server  Experience with and knowledge of system administration skills. All rights reserved. administer and support an enterprise environment that contains a server farm running Citrix XenApp 6.

EXAM PREPARATION GUIDE | Citrix XenApp 6. Inc.5 prior to taking this exam. All rights reserved. Citrix Education © 2011 Citrix Systems. it is recommended that candidates get hands-on experience by working directly with the products covered on the exam. Thus they are one of the best ways to prepare for the exam. and using Access Gateway for some access scenarios. multiple published applications.4 Recommended Course Citrix Education recommends that candidates have hands-on experience with XenApp 6. at least one Web Interface site.5 Administration 3.5 environment with at least one farm. This includes setting up a XenApp 6. 7 .   CXA 206-1: Citrix XenApp 6. The following courses provide basic training on administrative tasks. Citrix Education official courses offer a safe and robust environment to learn these tasks.5: Administration ( instructor-led training course or self-study) CXA-102-1W Citrix XenApp 6. One of the best ways to do this is by taking formal Citrix training courses. While this hands-on experience can be done on the job.5 Overview (self-paced online training course) As with all Citrix exams.

Because some questions may have different point values assigned to them.2 Section Titles and Weights Section Understanding the Citrix Architecture Licensing and Installing XenApp Configuring XenApp Sessions Configuring XenApp Policies Publishing Applications and Content Using Commands. Inc. Each section of the exam is weighted as follows. For example. if an exam has 60 questions. totaling 100%. then 30 of the questions on the exam will relate to Section 1 (60*50% = 30). 8 . the percentages directly map to the number of questions on the exam. All rights reserved.1 Introduction 4. and Section 1 is weighted at 50%.5 Administration 4 Exam Sections and Weights The 1Y0-A20 exam is divided into ten (10) sections. Scoring is far more complicated as exam questions may be given different weights based on their overall importance. and Delegation Monitoring and Managing Performance and Load Configuring Printing Enabling and Securing Web Access to Published Applications and Content Troubleshooting Total Weight 10% 5% 12% 10% 12% 7% 10% 9% 12% 13% 100% 4. For more information on how scoring works in Citrix exams read the blog The Scoring Secrets for Citrix Exams . 4. Citrix Education © 2011 Citrix Systems.EXAM PREPARATION GUIDE | Citrix XenApp 6. section weights and exam scores do not always have a one to one correlation. Profiles.3 How Section Weights Relate to Questions on the Exam The section weights included in this guide are intended to help you in understanding how much of the exam is devoted to the topics listed.Divulged. Please be warned that section weights are NOT used to calculate your score. In fact. Reports.

5 in enterprise environments. Inc.3.citrix. the objectives require that candidates have field experience including hands-on experience installing. All rights reserved.com/ 5.2 Resources Used to Develop the Exam  Case Study: SSL Relay with Session Reliability (CTX128705)  Explaining ICA Session Reliability. and Android Devices (CTX125652)  Preparing for XenApp 6 Imaging and Provisioning  Planning the XenApp Data Store  Using Worker Groups for Enhanced Resource Access  Planning for Data Collectors  Enhancing the User Experience with HDX  Configuring HDX MediaStream for Flash on the User Device  System Requirements for Application Streaming Citrix Education © 2011 Citrix Systems. In some cases. In this guide we list all of the exam objectives and provide you with suggested reading material to help prepare for the test.com /proddocs/topic/infocent er/ic-how-to-use. By obtaining this experience.1 Introduction All the questions on this exam were developed based on objectives.html 9 . iPad. The following resources were used to develop this exam: Resource How to Obtain*  IMA and Zone Data Collector Communication (CTX112525)  Supported Databases for Citrix Products (CTX114501) Citrix Knowledge Base Articles: Knowledge Base articles are available at: http://support. supporting and troubleshooting Citrix XenApp 6. Citrix eDocs: eDoc articles are available at: http://support.EXAM PREPARATION GUIDE | Citrix XenApp 6. Common Gateway Protocol. The exam objectives in this test are based on the feedback provided by field experts who perform the duties of a XenApp administrator on the job.5 Administration 5 Exam Objectives and Resources for the Exam 5. candidates are more likely to pass this exam. administering. on TCP Port 2598 (CTX104147)  How to Install a Citrix License on a Citrix License Server (CTX114695)  How To Configure Access Gateway Enterprise Edition for Use with iPhone. Exam objectives can be found in section 5. Exam objectives are used to focus the test on the most important concepts.citrix.

1  Web Plug-in Overview  Session Linger  Monitoring Server Performance with Health Monitoring & Recovery  Multimedia Conferencing with HDX RealTime  Applying Policies  Maintaining the Local Host Cache  Creating a Profile and Its Initial Target to Allow Users to Update Applications  To Select a Streaming Delivery Method (Application Streaming)  Evaluating Application Delivery Methods  Delegating Tasks to Custom Administrators  XenApp 6 Migration Tool  To Configure Zones and Back-up Data Collectors (Maintaining Server Farms)  To Configure Gateway Settings (Web Interface 5.4)  To Configure Password Settings for Prompt Authentication (Web Interface 5. 10 .4)  To Use Domain-based Authentication (Web Interface 5. All rights reserved. Inc.4) *Links are subject to change Citrix Education © 2011 Citrix Systems.EXAM PREPARATION GUIDE | Citrix XenApp 6.5 Administration  System Requirements for Merchandising Server 2.2)  Configuring Workspace Control  Enabling SafeWord Authentication on Microsoft Internet Information Services  Specifying Advanced Server Settings (Web Interface 5.

3 Exam Objectives For all sections. Identify the appropriate service(s) to enable and protocol(s) and/or port number(s) to use. load balancing. 11 Licensing and Installing XenApp  Citrix Education © 2011 Citrix Systems. Given a description of the Web Interface architecture in a specific environment.5 Enterprise Edition implementation is recommended. Web Interface and printing Section Understanding the Citrix Architecture      Objectives Given stated requirements. In particular. user connectivity. Inc. . Given a list of installation methods and a description of an environment that is using the XenApp Server Role Manager for installation.5 in a multi-server environment Configuring XenApp Web and XenApp Services web sites to deliver published resources to internal users Publishing installed applications and profiling and publishing streaming applications Configuring and filtering policies using the Delivery Services Console Configuring HDX technologies Creating and applying load evaluators to servers and applications Installing the various plugins and configuring Citrix Merchandising Server and Citrix Receiver to deliver them Configuring basic printing policies Configuring basic XenApp security solutions Configuring Health Monitoring and Recovery and monitor license usage Troubleshooting common issues related to IMA. identify the steps to create and elect a dedicated controller. Recommend the type of data store to use to meet given requirements.5 Administration 5. given a description of an environment. some hands-on experience administering a Citrix XenApp 6. candidates should have hands-on experience:            Installing and licensing XenApp 6. Determine when it is appropriate to configure worker groups. client performance. All rights reserved. recommend or justify a location for the Web Interface.EXAM PREPARATION GUIDE | Citrix XenApp 6. identify the most appropriate way to complete the installation to meet the needs of the environment.

identify possible causes.5 Administration   Based on stated requirements. Anticipate what will happen when smooth roaming is enabled. determine when it is appropriate to make a server a controller or a worker. Given a scenario depicting the need for users to reconnect to disconnected sessions. Identify the most appropriate method to deliver a specific client plug-in to meet given requirements. determine how to configure Logon Control to meet this requirement. Recommend which plug-ins to implement on endpoint devices to meet given requirements. Identify the steps to configure HDX technologies to meet the requirements of a given scenario. Select the appropriate steps to configure Health Monitoring and Recovery to meet specified requirements. Given a scenario. Given a scenario describing an issue with session sharing. Determine when it is appropriate to configure Session Linger. Configuring XenApp Sessions         Configuring XenApp Policies      Citrix Education © 2011 Citrix Systems. Inc. Determine how to ascertain the resultant policy behavior for a specific user or user group. 12 . identify the differences of client side and server side rendering. Given a description of an environment. All rights reserved. Determine the appropriate policy type to create and identify how to filter that policy to meet specified requirements. determine when to configure a policy to randomize server reboots and disable logons for a period of time. Identify the steps to license a given XenApp farm.EXAM PREPARATION GUIDE | Citrix XenApp 6. Identify the steps to configure HDX optimization setting(s) to meet specified requirements.

Given a scenario. determine how to publish a streaming application to a client. . Specify when to configure load balancing policies to meet the requirements of a given scenario. Given a scenario. determine when to configure host (server) to client and client to host (server) content re-direction. Determine how to profile a package. determine how to publish a streaming application. Given a scenario.EXAM PREPARATION GUIDE | Citrix XenApp 6. Based on a scenario. identify which command to use to provide the information the administrator needs. determine which printer driver to use. Given a scenario and list of requirements. 13 Using Commands. identify the steps to implement the session printers policy. Given a scenario. specify when to assign a load evaluator to an application or server using worker groups. Determine how to configure printing policies to meet the requirements of a given scenario. specify how to configure configuration logging or access log configuration changes. Based on a scenario. Inc. including linking profiles. advanced or custom load evaluator. and Delegation     Monitoring and Managing Performance and Load    Configuring Printing     Citrix Education © 2011 Citrix Systems. All rights reserved. Based on a scenario. determine when to use default. Given a scenario.5 Administration Publishing Applications and Content       Identify the steps required to use a specific application delivery method for a given requirement. identify how to publish an installed application. determine how to configure delegated administrator accounts. Specify how to install and add printer drivers to meet given requirements. identify which type of profile to implement. Based on a scenario. Profiles. Reports. Given a scenario and/or requirements. Based on requirements.

Inc. All rights reserved. Identify the steps to configure one Web Interface to work with multiple farms. Given a scenario describing a Web Interface issue. select the steps to troubleshoot the issue.5 Administration Enabling and Securing Web Access to Published Applications and Content        Determine the appropriate failover options to configure within the Web Interface console to meet requirements. Identify which configurations are needed in Web Interface sites to meet requirements. Recommend which type of Web Interface site to configure to meet requirements. Troubleshooting        Citrix Education © 2011 Citrix Systems. 14 . Given a scenario. Determine how to configure authentication for Web Interface. Given a scenario describing a load balancing issue. Given a scenario describing a common print issue. Determine how to configure secure access based on stated requirements. select the steps to resolve a given session issue. Identify when to add multiple farms to a Web Interface configuration. select the steps to troubleshoot the issue. identify a possible cause of the issue. Given a scenario describing an issue with client performance. identify the steps to troubleshoot the issue. Identify how to troubleshoot both Citrix and Microsoft licensing issue. Select acceptable steps to troubleshoot issues related to IMA.EXAM PREPARATION GUIDE | Citrix XenApp 6.

Which printer(s) will be available to the CEO at home? A. Configure the election preference of the server in the default zone as Most Preferred. B.5 for Windows Server 2008 R2> Install and Configure> Preparing to Install and Configure XenApp XenApp> XenApp 6. All client printers The local client printer on the Macintosh at home The local client printer from the Windows machine at work The default printer manually selected when reconnecting to the session Answer: B Objective: Anticipate what will happen when smooth roaming is enabled.5 for Windows Server 2008 R2> Manage> Maintaining Servers Farms> Managing Farm Infrastructure> To configure zones and back-up data collectors Question 2 Scenario: The CEO uses a Windows PC at work and a Macintosh computer at home. Source: Citrix eDocs XenApp> XenApp 6. D. Locally defined printers are available on both the PC and the Macintosh. Enable the Session-host mode only. C. D. identify the steps to create and elect a dedicated controller. Which two steps must the administrator take after installing XenApp on the new server? (Choose two.EXAM PREPARATION GUIDE | Citrix XenApp 6. The CEO works in a XenApp session all day and later reconnects from home. Answer: B & C Objective: Given stated requirements. 15 . All rights reserved. Enable the Controller and Session-host modes. Source: Citrix eDocs XenApp> XenApp 6. Configure the election preference of the server in the default zone as Preferred.5 for Windows Server 2008 R2> Manage> Configuring Printing and Maintaining XenApp Printing> Configuring Printers for Mobile Workers Citrix Education © 2011 Citrix Systems. B. C. Inc.) A.5 Administration 6 Appendix: Practice Question 1 An administrator needs to make a new XenApp server available as a backup data collector in the default zone.

Source: Citrix eDocs XenApp> XenApp 6. Only one application is installed on the server and all users connect to the published desktop on the server. Inc. B. which type of profile should the administrator implement? A. How can the administrator best meet these requirements? A. B. The servers currently reside in three worker groups. determine when to configure a policy to randomize server reboots and disable logons for a period of time. C. Configure multiple reboot policies and apply them to the worker groups.5 for Windows Server 2008 R2> Manage> Working with Citrix Policies> Applying Citrix Policies Question 4 Scenario: A Citrix administrator manages a single XenApp server. identify which type of profile to implement. All rights reserved. The administrator wants to restart the servers. Answer: B Objective: Given a scenario. Based on this requirement. D. Local Dynamic Roaming Mandatory Answer: D Objective: Based on a scenario. Create a PowerShell script and run it during off-peak hours.5 Administration Question 3 Scenario: An administrator manages a nine server farm that must be available to users 24 hours a day. C. Security requirements specify that no user settings should be saved when users log off. Source: CTX120285 Citrix Education © 2011 Citrix Systems.EXAM PREPARATION GUIDE | Citrix XenApp 6. seven days a week. Enable the Health Monitoring and Recovery policy and apply it to the worker groups. D. but does NOT want to impact the users. Configure the Power and Capacity Management policies and apply them to the worker groups.5 for Windows Server 2008 R2> Manage> Policy Settings Reference> Server Policy Settings> Reboot Behavior Policy Settings XenApp> XenApp 6. 16 .

Grant database owner rights to all administrators with access to the configuration logging database. assign a custom load evaluator assign the default load evaluator configure server session settings assign the advanced load evaluator configure preferential load balancing Answer: A Objective: Given a scenario. Based on Citrix best practices. NOT all administrators will be allowed access to clearing the log.) A. All rights reserved. Source: Citrix eDocs XenApp> XenApp 6. Require administrators to enter database credentials before clearing the log. (Choose the correct option to complete the sentence. which action must an administrator take to grant access to clearing logs? A. D. Enable IMA encryption on the configuration logging database.5 for Windows Server 2008 R2> Manage> Securing Server Farms> Logging Administrative Changes to a XenApp Farm Citrix Education © 2011 Citrix Systems. advanced or custom load evaluator.5 Administration Question 5 Scenario: There are 20 servers in a server farm. E. and each server has the same hardware specifications. D. The administrator wants to load balance the sessions in the farm based on:  80% CPU utilization  80% memory usage  150 page swaps per second In order to meet these requirements. B. it is necessary to clear the entries. 17 . Source: Citrix eDocs XenApp> XenApp 6. specify how to configure configuration logging or access log configuration changes.EXAM PREPARATION GUIDE | Citrix XenApp 6. Enable IMA encryption on the primary data collector. determine when to use default. C. Answer: C Objective: Given a scenario. Inc. For security reasons. the administrator should __________.5 for Windows Server 2008 R2> Manage> Manage Server and Resource Loads Question 6 Scenario: Due to the population of tables in the configuration logging database. C. B.

D. User Client Name Client IP address Client Computer’s OU Answer: C Objective: Given specific requirements. 18 . identify the most appropriate way to configure session printing. the other for backup servers. Create a load balancing policy. the client names start with the same three letters and each floor is on its own subnet. Stop publishing the applications from the backup servers.5 Administration Question 7 Scenario: An administrator needs to allocate some backup server capacity for use in case of an emergency or capacity issue with the production servers. E. Answers: A and E Objective: Determine how to configure load balancing policies to meet the requirements of a given scenario.) A. Each user has an assigned desk on a specific floor. Create one worker group containing the backup servers. D. Source: Citrix eDocs XenApp> XenApp 6. All rights reserved. but users frequently have meetings on different floors and reconnect to their Citrix XenApp sessions. Inc. Which two steps should the administrator take to achieve this? (Choose two. In each unique building. Which type of policy filter is appropriate for this situation? A. Source: Citrix eDocs XenApp> XenApp 6. Create two worker groups: one for the production servers.5 for Windows Server 2008 R2> Manage> Maintaining Server Farms> Using Worker Groups for Enhanced Resource Access Question 8 Scenario: A Citrix administrator needs to assign network printers to users based on the floor at headquarters from which they connect. C. The backup servers should automatically be utilized when needed without administrator intervention.EXAM PREPARATION GUIDE | Citrix XenApp 6. Remove the backup servers from the farm. B.5 for Windows Server 2008 R2> Manage> Configuring and Maintaining XenApp Printing Citrix Education © 2011 Citrix Systems. B. C.

Source: Citrix eDocs Technologies> Licensing Your Product> Citrix Licensing 11. D and E Objective: Identify how to troubleshoot both Citrix and Microsoft licensing issue. All rights reserved. 19 . C. The administrator continues to get Citrix license error messages even after directing the new server to the existing Citrix license server. D. Answers: C.4> Web Interface Administration> Managing Session Preferences Question 10 Scenario: An administrator installed a XenApp 6. Enable Workspace Control. E.5 Administration Question 9 Users are complaining that their Web Interface connection keeps disconnecting them every 30 minutes. D. C. Set the product edition and model on the XenApp 6. Answer: C Objective: Identify which configurations are needed in Web Interface sites to meet requirements. Source: Citrix eDocs Technologies> Web Interface> Web Interface 5. Which three troubleshooting steps can the administrator take to resolve the issue? (Choose three.5 server can join the existing farm.EXAM PREPARATION GUIDE | Citrix XenApp 6. Ensure the XenApp 6.9> About this Release Citrix Education © 2011 Citrix Systems.5 server in a new farm as a proof-of-concept (POC). Increase the timeout value.com portal. Check the Subscription Advantage date in the Citrix license file. B. Configure Session Linger. B. Upgrade the existing Citrix license server to the latest version and check that it is accessible.5 server to match the version in the Citrix license file. What can the administrator do to address this issue? A. Inc. Enable Session Reliability. Download the latest license file from the MyCitrix.) A.