Professional Documents
Culture Documents
Sl. Terms No. Systematic, independent and documented process for obtaining audit evidence and evaluating it objectively to determine the extent to which audit criteria are fulfilled. Organization or person requesting an audit. Outcome of an audit provided by the audit team after consideration of the audit objectives and all audit findings. Set of policies, procedures or requirements used as a reference. Records, statements of fact or other information which are relevant to the audit criteria and verifiable. Results of the evaluation of the collected audit evidence against audit criteria. Description of the activities and arrangements for an audit. Set of one or more audits planned for a specific time frame and directed towards a specific purpose. Extent and boundaries of an audit. One or more auditors conducting an audit, supported if needed by technical experts. Organization (person) being audited. Person with the demonstrated personal attributes and competence to conduct an audit. Ability of an organization, system or process to realize a product that will fulfill the requirements for that product. Distinguishing feature. Demonstrated personal attributes and demonstrated ability to apply knowledge and skills. Permission to use or release a product that does not conform to specified requirements. Fulfillment of a requirement. Recurring activity to increase the ability to fulfill requirements. Binding agreement. Action to eliminate a detected nonconformity. Definitions
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Audit
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Audit findings Audit Plan Audit Programme Audit Scope Audit Team
Auditee Auditor
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Corrective Action
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Customer Satisfaction
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Defect
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Dependability
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Measuring Equipment
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Metrological Function
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Nonconformity Objective Evidence Organization Organizational Structure Preventive Action Procedure Process
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Process Approach
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Product
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Project
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Quality Assurance
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Quality Characteristic
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Quality Control
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Quality Improvement
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Quality Plan
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Quality Planning
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Quality Policy
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Record
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Review
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Rework
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Scrap
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Special Process
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Test
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Top Management
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Traceability
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Validation
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Ref: ISO 9004:2009 85 Sustained Success Result of the ability of an organization to achieve and maintain its objectives in the long term. Combination of internal and external factors and conditions that can affect the achievement of an organization's objectives and its behavior towards its interested parties.
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Organization's Environment
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