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This is because the two persons who developed this model, Tom Peters and Robert Waterman, have been consultants at McKinsey & co. at that time. They published their 7-S model in their article “Structure is not organization” (1980) and in their books “The art of Japanese management” (1981) and “In search of excellence” (1982). The model starts on the premise that an organization is not just structure, but consists of seven elements:
STRATEGY:The direction and scope of the company over the long term. STRUCTURE: The basic organization of the company, its departments, reporting lines, areas of expertise and responsibility. SYSTEMS: Formal and Informal procedures that govern everyday activity, covering everything from management information systems, through to the systems at the point of contact with the customer (retail systems, call centre, systems, online systems, etc). SKILL: The capabilities and competencies that exist within the company. What it does best. SHARED VALUES: The values and beliefs of the company. Ultimately they guide employees towards „valued‟ behavior.
Vinaya Datar) Chief customer services (Mr. Philippe batchenitch) Investment research team (Mr.K. SrinivasJain) (Mr. 1.S.A.Ravindran) Risk management team (Ms. He / she will do what and he / she work reported whom this all information helps to take decision making in the organization this information consider under the structure Below diagram shows to the organization structure SBI MUTUAL FUND ORGANISATION STRUCTURE MD (Mr.Vishal Saraf) Chief risk executive (Mr. Deepak Kumar Chatterjee) Chief investment officer chief marketing officer (Mr.T.STAFF: the Company‟s people resources and how they are developed.sohini Andani) Relationship manager & channel head (G. Each scheme is managed by devising a different strategy which is reflective of the investors profile and carries with its different risk and rewards. R.Santosh) Fund management team (Mr.Dharmendra Grover) Regional manager (Mr. trained and motivated.Navneet Munot) chief operating officer (Mr. STRATEGY: At SBI Mutual Fund we know that every investors has unique financial goals and requires a different set of products. STRUCTURE: Structure tells us in the organization who reports to whom.C. 2. STYLE: The leadership approach of top management and the company‟s overall operating approach. Kandasubramanian) .Aparnanirgude) National sales head (Ms.
and competencies. etc. & management information system skills etc. how recruits are trained. . Personal attention to the project trainees helps in creating a good image in the eyes of the public. their backgrounds.. motivation. selection and specialization. STYLE: Style includes Leadership style of top management and overall operating style of the organization. responsibilities are delegated.? Style of functioning Emergency meetings are held where top management and employees collectively participate. Staff has very good informal conversations that develop a sense of loyalist. Staff also includes the organization approaches to recruitment.targets for the week is set. suggestions are invited. Style impacts the norms people follow and they work and interact with each other and with customers. How people are developed. SKILLS: The company employees must to know the new technical skills like online business. STAFF The staffing procedure mainly includes how the organization has to look into its people.. socialized and integrated and how their careers are managed. dedication within the employee There is a good cordial relation between the management and the employees which shows a participatory leadership style is observed 5. How does the top management make decisions – Participatory Vs Top Down? How do managers spend their time in informal meetings. informal conversations. and how to adopted that skills in the organization and employees must to know the human & ethical skills its necessary because its tells us how to behave with the customer in corporate word 4.3.
There is no sharing of confidential/ important information with the outsiders. The candidates are recruited from diverse fields of commerce like B. MBA‟s. trustworthiness this all are the core value of SBI mutual fund Each individual worker hands –hand to common organization goal. The Staff are given freedom to use their innovation and creative skills. crate a culture of openness internally communicating discloser policy and standards to external word true to self and to all our stockholder. ICWA‟s. There is collective responsibility and accountability on the part of its members. System: Systems in their frame work stands for the rules and regulations. This can be said as the shared values of the employees of the organization. A good system adds to the efficient and effective working of the entrepreneur. 6. . procedures and practices that must be allowed to carry out the tasks in the organization. courage. head office easy to get the branch office daily transaction report with the help of MIS MIS give the various branch office report MIS give the customer transaction data base report Providing statement of account to the investors on request 7. Shared value: team work. Management information system helps to organization and MIS provide the report to organization. They are involved in all the required meetings and activities. transparency. Com‟s. integrity. to take the right decision without any fear or favor in the best interest of all our stake holders The employees share responsibility and protect the company‟s name and integrity. CA‟s and CFA‟s great opportunity for fresher‟s and post graduates are available.