Heather

A. Hans
h_hans@uncg.edu w Greensboro, NC Master of Library & Information Studies, UNC-Greensboro May 2013
(Projected)

Education

BA Studio Art, Minor in Art History, Wake Forest University May 2006 Skills Leadership: Communications and marketing; Project management; Event planning; Recruiting and selecting candidates; Training employees Reference: In-person and virtual reference service; Advanced academic database and catalog searching; Information literacy & computer instruction Web/Design: WordPress Website management; HTML; Social media planning; Interactive tutorial design with PowerPoint and Jing; Design in Photoshop, PowerPoint, and Publisher; iMovie Collection Management & Digital Libraries: Collection development; Print books acquisitions; Digital library planning; Grant writing; Content DM Research: Independent research project on the use of ethnography in academic libraries; including ethnographic observations Languages: Basic conversational Spanish and French Experience Graduate Assistant, Library & Information Studies Department, UNCG, Aug. 2011-May 2013 Developed and implemented a professional mentoring program for LIS graduate students, matching more than 60 students with professional mentors since its inception Piloted a virtual helpdesk to support online education and program recruitment, which is now a service provided by the School of Education Directs LIS programs communications efforts, including the official website (lis.uncg.edu), Facebook and Twitter accounts, and listservs Plans and creates web content for official website Interviews students, staff, faculty, and community members and writes articles about their accomplishments Designs website pages and posts, website images, event flyers, and PowerPoint slides Develops content for the new online programs marketing campaign Trains new GAs in web management, basic web design with HTML, professional mentoring program management and outreach, alumni relations and outreach, and event planning President, Library & Information Studies Student Association, UNCG, Aug. 2012-May 2013 Sets objectives and goals for ALA Student Chapter; plans meetings, social events, and professional development activities Recruits student officers; assigns duties and delegates tasks; recruits new members Develops communications and marketing strategies for LISSA through

WordPress blog, listservs, and Facebook groups Creates a yearly service project and fundraiser; encourages student involvement in our community through local volunteer opportunities and professional organizations Created a LISSA t-shirt project that was popular with students and created outside sales from our faculty and alumni Library Intern, North Carolina Museum of Art Reference Library, May 2012- Aug. 2012 Completed a semester-long collection development project in which I reviewed and analyzed library holdings for 150 American artists Compared those holdings to items found on WorldCat and in major U.S. art libraries Recommended 450 titles on American artists for the collection based on relevancy, currency, and audience Organized, documented, and moved materials to improve layout of collection in the stacks Reference Intern, Jackson Library, UNCG, Jan. 2012-Aug. 2012 Worked directly with patrons at a large academic library, providing in- person, phone, and virtual reference Learned research methods in various academic disciplines as well as advanced database and catalog searching in weekly training sessions Learned the basics of information literacy instruction Assisted with computer instruction and troubleshooting for 15-20 computer stations Assistant Editor, Our State Magazine, and Copy Editor, North Carolina Signature Magazine, Greensboro, N.C., Sep. 2007-Mar. 2010 Managed an editorial budget and coordinated a 12-month editorial calendar working 6 to 9 months ahead Assigned articles to freelance writers and recruited writers Wrote more than a dozen articles for N.C. Signature and Our State magazines on art, history, restaurants, and more Proofread and edited all articles in Our States bimonthly N.C. Signature Magazine, a publication geared toward North Carolinas urban centers Collaborated with graphic designers to match content and design

Circulation & Periodicals Assistant, Reynolds Library, Wake Forest University, Aug. 2003-May 2006 Provided excellent customer service at the circulation desk Shelved and shelf-read books Took inventory; gathered statistics Assisted patrons at the periodicals desk; shelved periodicals

Professional

Professional Associations: Library and Information Studies Student Association (LISSA) at UNCG, ALA Student Chapter, Aug 2011-May 2013 American Library Association (ALA), Aug 2011-Present North Carolina Library Association (NCLA), Aug 2011-Present Conference Activities: Student-to-Staff Participant for the 2013 ALA Annual Conference in Chicago, Illinois Poster Presentations: What Makes a Great Teacher? A Students Perspective: Theories, Skills, and Issues that are Changing the Way We Teach, Metrolina Annual Information Literacy Conference, June 14, 2012, Charlotte, N.C. Becoming Information Literate: How Information Behavior Affects Learning, iDEAL Summit, UNCG, November 10, 2012, Greensboro, N.C. Workshops: EndNote Web Basics, Jackson Library at UNCG, February 6, 2012, Greensboro, N.C. Introduction to WordPress, UNCG ITS, May 24, 2012, Greensboro, N.C.

Service

Digital Projects Volunteer, High Point Museum, High Point, N.C., September- November 2012 Festival Volunteer, BookMarks Festival, Winston-Salem, N.C., Sept. 2012 Circulation Volunteer, Reynolda Manor Library, Forsyth County Public Libraries, March 2011-November 2011 Arts Teacher Volunteer, Arts for Life, Winston-Salem, N.C. May 2010- December 2010

Publications

Serious illness gives wings to career for artist, artist profile of printmaker Emily Drew Mash, Winston-Salem Journal, January 2011. Jazz is more than just the fundamentals, artist profile of double bassist and composer Matt Kendrick, Winston-Salem Journal, December 2011. East melds with West in Mona Wus works, artist profile of printmaker, painter, and calligrapher Mona Wu, Winston-Salem Journal, December 2011. Starting from scratch, making beautiful things, artist profile of craftswoman and local business owner Lucy Duncan, Winston-Salem Journal, Nov. 2011. Winston-Salem, feature on the history and arts scene of Winston-Salem for Tar Heel Towns, Our State Magazine, January 2010. Reprinted in AAA Go! Magazine, May 2010. West End, Winston-Salem, feature on the historic West End neighborhood and its culture, North Carolina Signature Magazine, March/April 2009. Pooles Diner, Raleigh, feature on local chef Ashley Christensen and her new restaurant in Raleigh, North Carolina Signature Magazine, September/October 2008. A Sense of Belonging, profile of Winston-Salem interior designer Angelo Adamo, North Carolina Signature Magazine, May/June 2008.