Megan Buttita, MLIS
626 Treble Lane
Volo, IL 60073
Career Objectives
! Provide access to information to make better business
decisions, support future planning, and harness hidden
internal power.
! Deliver exceptional research and knowledge management
services utilizing new and emerging technologies.
! Continue to develop as a leader, challenge myself, and
bring fresh ideas to a company.
! Grow professionally and learn continually.

My Strengths
Harnessing the Knowledge Cycle
Use & Reuse information to
avoid redundant efforts, avoid
repeated mistakes, and take
advantage of existing
knowledge and
Organize Access
Find and manage information

Organize information
into usable knowledge

Share knowledge
using new and existing

Knowledge Cycle
Research Projects
! Management
! Manage two researchers and oversee the day-to-day
operations of the research team
! Work closely with Senior Leadership to develop
creative strategies for finding hidden talent
! Develop strategies for value-add deliverables and
manage expectations based on team workloads
! Key member of Allstate’s diversity and military hiring
! Knowledge Management
! Facilitate first Community of Practice for Talent
Acquisition Sourcers
! Training
! Create modularized training for different roles within
Talent Acquisition
! Coordinate LinkedIn Coaching Certification program for
Talent Acquisition
! Vendor Relations
! Manage the relationships for LinkedIn, CareerBuilder,
Monster, eQuest, Factiva and more
! Process Development
! Create a standardized sourcing strategy for Talent
Acquisition by working with Senior Leadership and cross-
functional departments (Workforce Measurement,
Organizational Effectiveness, etc.)
! SharePoint
! Design and implement form with Nintex workflows for
Allstate’s talent needs, eliminating job aids and Taleo 50
step process
! Streamlined and redesign Strategic Services sites,
research request queue, and TA knowledge base
! Project Management
! Project manager for the Talent Acquisition Sourcing
Strategy initiative
! Project manager for internal Hiring Manager Support
portal (IBM WebSpheres) providing a one-stop-shop for
Hiring Manager needs throughout the U.S.
! Test, evaluate, and provide RFP TA’s main CRM
! Optimize executive recruiting CRM reports and skills
Allstate 2012-Current
Senior Information Specialist and Research Team Lead
Product and Partner
Management Department
! Training and Administration
! Provided training for 175 employees and administered
230 SharePoint sites
! Created SharePoint Champions committee and "Basics
of SharePoint" trainings for new and existing
! End-User Tools
! Beta tester for SharePoint PerformancePoint and
Cognos Business Insight Advanced
! Created calendars, newsletters, directories, and other
tools on SharePoint
! Designed and maintained repositories for category and
product information, internal knowledgebase, and
executive meetings
! Legal Contracts
! Obtained, updated, renamed, organized, and populated
SharePoint list with up-to-date Reseller and NDA’s
agreements for hundreds of partners
! Project Management
! Project Manager for $150k external SharePoint site
project tasked with incorporating POS PartnerNet
reporting features into external partner-facing site(s)
using SQL/business intelligence web parts
! Project Manager for $195k taxonomy software
implementation (Concept Searching)
! Part of cross-functional team responsible for taxonomy
and metadata services for SharePoint 2010
! Created multiple SharePoint InfoPath forms to automate
and streamline processes
! Content and Document management
! Created document naming standards and teach users
best practices for organizing, updating, and sharing
! Governance and Training
! Nominated to serve on the company-wide SharePoint
Governance Board and worked closely with Directors and
Senior Management to facilitate SharePoint strategy
! Worked closely with all employees to enable information
gathering, storing, and sharing information
CDW 2011-2012
Partner Relations Specialist (Project Management)
Competitive Intelligence and
Knowledge Management
Products and Technology
! Monitoring
o Daily tracking of trends, rankings, market share, and
competitor mentions (print and online) and alerted
management team to findings.
! Research
! Completed numerous sophisticated CI projects that
involved collaborating with consultants, analysts, and
KMs around the world.
! Assessed competitor intellectual capital and gaps in our
! Analysis
! Created SWOTs and conducted financial comparisons
using SEC filings, analyst reports, quarterly transcripts,
! Deliverables
! Created and distributed global newsletters that focused
on CI and showcased the Library’s research initiatives.
! Designed competitor consultant’s matrix (experience,
bios, positioning) - used by consultants and associates
worldwide to retain, recruit and gain market share.
! Access Databases
! Designed and implemented Access database
that held Fortune 1000 CEO information which
resulted in hiring an analyst to maintain, update,
and run queries for the CEO and Boards
! Created research request database in Access to
track and report on all Library Services research
! Taxonomy
! Point person for the firm taxonomy project for
proprietary system and SharePoint integration.
Looked at 3rd party offerings from Factiva
(Synaptica), Gale, Nexis, and free online
! Collection Development
! Managed collection development efforts and the
firm bibliography (eBib).
Spencer Stuart 2003-2011
Information and Competitive Intelligence Specialist
Business Analysis Product Selection
! Analyze and interpret business
processes to create value-added
solutions to continually enhance
organizational effectiveness.
! Consult with management to
determine needs vs. wants,
scenario planning, timeframes and
personnel requirements, and cost
! Evaluate new and existing
technologies for most logical, cost
and time effective solution.
! Monitor database usage in
conjunction with identifying,
evaluating, and providing new
solutions when needed.
! Act as resource for employees and
provide targeted answers.
! Negotiate contracts, initiate and
maintain vendor relations, and
implement new processes.
Creative Problem Solving
Sources Used for CI
Research, Storage, and
Primary Research
" Interviews in person/ by
phone, emails, word of mouth

" Used for list management,
RSS sharing and alerts, links
(internal and external)

Social Media
" Twitter, Facebook, YouTube,

" Nexis, Factiva, Hoover’s,
OneSource, Thomson, Dun &
Bradstreet, 10KWizard

RSS Feeds
" Newsgator, Google Reader

Competitive Intelligence
Project examples

! Utilize primary and secondary research to gather CI data
! Track daily competitive intelligence from a wide variety of
fee and free based resources and continuously identify
new sources of information
! Use Web 2.0 type resources (blogs, wikis, Twitter) to
deliver timely and accurate information to users
! Collaborate with internal teams to create new systems for
gathering and distributing intelligence, research and
! Analyze articles, financials, analyst reports, SEC filings,
and primary research to pull together concise reports for
key stakeholders
! Assemble detailed dossiers on sectors and competitors

SharePoint Expertise
Content Management
" Content Organization
" Calendars
" Document Management
" Lists & Libraries
" Forms & Surveys

Business Productivity
" Emails & Newsletters
" End-User Tools
" Alerts
" Charts & Report
" Password Management

Business Solutions
" Project Management
" Workflows
" Extranet
" Misc. Solutions

" Permissions
" User Management

Project Examples

! Content Management – Designed new executive meeting
request process and action item storage and alerting system
utilizing custom lists and calendars

! Business Productivity – Created custom lists that
generated alerts in place of traditional newsletters

! Business Solutions – Streamlined War Room process
with customized form to improve routing process and fund

! Administration – Granted rights and monitored content for
230 partner sites

! Microsoft SharePoint 2003, 2007 and 2010 site design and
usability, project management, site development support,
operational support, testing, training and content management

! Consult with clients to provide competitive intelligence and
knowledge management solutions

! Experience with taxonomy and metadata creation and

! Microsoft Access database creation and maintenance

! Provide comprehensive primary and secondary research
services including from literature searches to industry specific

! Proficiency with Factiva, LexisNexis, Hoovers,
OneSource, and Thomson Research databases

! Familiarity with Cognos, SQL, ProClarity, and SharePoint
PerformancePoint Business Intelligence tools

! Product negotiation and vendor relationship building
! Efficiency with Web 2.0 technologies and training and
HTML design
! Practical experience and coursework in Library 2.0,
competitive intelligence, reference, and collection

! Experienced in Windows and OS X Environments

! Proficient in MS Office (Word, Excel, Outlook,
PowerPoint, InfoPath, Visio, Access)

! Skilled in selecting, acquiring and implementing
software and print materials for a special library

! Invoice processing and analysis

! Strong attention to detail and ability to solve problems in
new ways

! Friendly, reliable, self-starter, good work ethic
I attended Dominican University in River Forest, IL, to obtain my Masters degree in Library and
Information Science and graduated January 2010. I was the board secretary for the Special Libraries
Association Competitive Intelligence Division from 2007-2010 and sat on the Communication’s Committee
from 2011-2012.

I completed certifications in July 2012 from the Special Libraries Association in Knowledge Management
and Knowledge Services (KMKS101) and Change Management and Change Implementation in the
Knowledge Domain (KMKS105). I earned a dual certificate in Competitive Intelligence and the Intelligence
Information Function from the Special Libraries Association in November 2007.

I received my B.A. from the University of Iowa in Anthropology with a Minor in Religion. I also spent a
semester abroad studying Irish Literature at the University of Dublin, Trinity College, and participated in a
writers’ workshop.

I can fully demonstrate skills, knowledge, interest in, and dedication to trends and technologies used for
change management and overcoming information overload. I enjoy investigating, developing, integrating,
and designing processes to enhance communication between business units and improve the delivery of
actionable information.

In my spare time, I enjoy spending time with family, photography, cooking, movies, blogging, and sports.

Awards, Notable Mentions, and
! Q4 2013 Thrilling our Customers Award – Talent Acquisition, Allstate
! Q1 2013 Thrilling our Customers Award – Talent Acquisition, Allstate
! Q4 2011 Individual that Gets IT Award – Product and Partner Management, CDW
! Q2 2011 Individual that Gets IT Award – Product and Partner Management, CDW
! Article published in Information Outlook on the role of the Information Specialist in
recruitment titled “Adding Value to Recruitment Services”
! Presented at the Special Libraries Association Competitive Intelligence Division
break-out session on Competitive Intelligence and SharePoint Best Practices
! LIS768 Class blog profiled in Information Advisor’s “BestBizWeb”
! Blog posting by Michael Stephens at Tame the Web
! Work included in Michael Stephen’s EDUCAUSE slides and presentation
! Video (4:15)
! Slideshare (slide 9)
! Created and maintained the SLA CI Division LinkedIn group
! Created the SLA CI Division Twitter