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Question 1 1.

At Dortix, a manufacturing company, at the end of every quarter, the total production of each department is calculated, compared with the predetermined targets, and the rewards for each set of divisional employees is determined this way. Dortix uses a ________ plan to incentivize its employees. Answer modular profit-sharing gainsharing core-plus 10 points Question 2 1. Oscar is looking for a new job. He used to be the company's top sales representative and was eagerly expecting to be promoted. However, one of the regional manager's friends was promoted to district manager instead. According to the expectancy theory, Oscar's dissatisfaction with his current job stems from a breakdown in the ________ relationship. Answer effort-performance reward-personal goal satisfaction-effort performance-reward 10 points Question 3 1. Which of the following is an example of a piece-rate plan? Answer $2 for each unit produced straight commission plan stock options at cheaper prices $20 for each hour of work 10 points Question 4 1. Phil loves sales. He has been a stellar sales person since he was 12. Recently he was awarded a full paid trip for two to Puerto Rico for breaking a company sales record. Phil is so motivated to work, he has set a new goal to break his old record in the coming year. Taking into account self-determination theory, why did the company recognition and award, an extrinsic reward, motivate Phil? Answer The reward increased Phil's sense of competence by providing feedback that diminished his intrinsic motivation. The reward increased Phil's sense of competence by providing feedback that improved his intrinsic motivation.

The reward was imposed to work toward a standard that Phil could not believe in and his intrinsic motivation suffered. The reward was seen as a coercive method of increasing sales and motivated Phil to prove himself intrinsically. 10 points Question 5 1. Recently, the company held its annual conference and awarded all those employees who were in the top five percent with substantial monetary rewards. Their performance was evaluated on the basis of target achievement, client feedback, and quality ratings. Employees whose performance had not changed drastically were given a minor raise and those who faired badly received no incentives. Many employees blamed the company of creating differences among employees because they felt that it would harm the company in the long run, but Daichi Inc. truly believes that to retain and motivate its best performers, a large incentive is a good step. Daichi Inc. is using a(n) ________ here. Answer merit-based plan piece-rate plan modular plan employee stock ownership plan 10 points Question 6 1. Nikhil is a design manager for a production company. He independently assigns teams, chooses projects, researches trends, and is able to work from home two to three days a week. He provides a status report to the design director once a month. Based on this description, it's safe to say that Nikhil's job is high in which job characteristic? Answer task identity feedback autonomy task significance 10 points Question 7 1. Gloria thinks that she is paid less than other workers in her division and feels extremely resentful. She starts taking long breaks and generally wasting time. Her actions were a result of her perceiving what kind of injustice? Answer distributive interpersonal procedural interactional 10 points Question 8

1. An MNC in a developing country is operating amidst severe space constraints, and the infrastructural conditions in the city are bad, causing a lot of lost man-hours. Anticipating rapid growth in the months to come, the company has created a recruitment plan based on its revenue expectations. However, it wants to manage this expansion without undertaking an expensive physical expansion. Which of the following could be a solution for the company? Answer profit-sharing telecommuting groupshifting gainsharing 10 points Question 9 1. James is a salaried employee whose job is to proofread legal documents. He discovers that he is paid substantially more than his colleagues, even though their jobs and performances are very similar. What is likely to be his reaction to this discovery according to equity theory? Answer The quality of documents he proofreads will decrease. The quantity and/or the quality of documents he proofreads will increase. The quantity of documents he proofreads will decrease. He will seek a position within the company commensurate with his pay. 10 points Question 10 1. Jack Holmes is a middle-aged, lower-level employee at an automobile service center. Though he is not paid very well, he loves his job. His supervisor speaks to him with respect and he is the favored candidate for mentoring new employees because on the vast experience he holds in the job. Based on this information, which of the following is most likely to be the reason Jack likes his job? Answer flextime prospects of growth recognition salary