HRD CONSULTING SERVICES

P.O. Box 20846, Mt. Washington, MD 21209 / 410/466-9023

chhrd@mindspring.com / http://hrdconsultingservices.com/

BACKGROUND
Offers a composite of thirty-five years of experience and preparation in the field of Human Resources
Development within the business, public, and academic sectors; committed to enhancing individual,
managerial, team, and organizational performance effectiveness.

ORGANIZATIONAL CAPABILITY PROFILE

• EXECUTIVE COACHING SERVICES -- provides coaching consultation to individuals seeking to
maximize their performance effectiveness within their current position; offers developmental strategies
for career enhancement, enrichment, advancement, and reinvention.
• DIAGNOSTIC ORGANIZATIONAL ASSESSMENTS -- conducts front-end data analysis of the
organization's culture and re-engineering strategy; provides feedback sessions of the results; facilitates
the design and development of customized organizational effectiveness interventions; and provides
ongoing process consultation to implement program initiatives.
• 360 MULTI-RATER DEVELOPMENTAL ASSESSMENT/FEEDBACK -- an instrumented approach to
formulating a base line for performance effectiveness; identifies developmental targets for
performance improvement and utilization parameters for leveraging strengths; formulates and aligns
action plans with business strategies; and monitors implementation steps.
• TEAM FACILITATION -- works with new and intact teams in their efforts to ensure quality service &
products for the end-user; collaborates with management and team members in identifying team issues;
collects diagnostic data via interviews & survey questionnaires; provides feedback on the findings &
makes recommendations for team development interventions; facilitates real-time team sessions for
studying & understanding team member’s roles, unique contributions, & the behavioral impact on team
performance.
• CUSTOMIZED TRAINING -- designs and delivers training sessions; facilitates effectiveness of intact teams
& focus group sessions; delivers staff training in the areas of leadership development, community
leadership training, resiliency training, workforce diversity, and organizational change management and
revitalization.
• TEAM PERFORMANCE COACHING -- provides coaching consultation to individuals and team members
who are translating their 360-degree diagnostic team results into an overall team performance plan.
• INSTITUTIONAL RESEARCH – provides educational research and development; program evaluation
services; policy impact analysis; and policy adherence analysis to advance the strategic goals of the
institution.
• ASSESSMENT INSTRUMENTS -- experienced/certified to use Benchmarks, Profilor, Emotional
Competency Inventory, Leadership Effective Assessment, Personal Values Questionnaire, MBTI, DISC,
FIRO-B, CPI, 16PF, SDS, CLI, CAI, ACCI, COS, CISS, CLI, COS, TDS, Skillscope. On-line Assessments
deliver capability.

PROFESSIONAL CREDENTIALS
Post-Doctorate Work, Group Psychotherapy, St. Elizabeth’s Hospital, Washington, D.C.
PH.D., Counselor Education/Social Psychology, Ohio State University, Columbus, OH
M.A., Counseling and Guidance, Ohio State University, Columbus, OH
B.S., Industrial Education, Central State University, Wilberforce, OH