Industry Report

Infrastructure Asset Management

Julia Mansell, Lead Analyst, IAM Exchange 18-20 March, 2013 London, UK

Delivering a reliable and stable service that keeps customers happy is of paramount concern. The Results: Asset Performance “How can I improve asset health and performance to deliver a stable service? Improving asset performance is the biggest challenge facing 76% of asset management professionals in their current projects.iam-exchange. Maintenance and Operations representing companies from the utilities. We asked our community about their concerns and priorities for the coming year. port and rail sectors across Europe. Directors of Asset Management. UK Improving Asset Performance Comes Out as Top Challenge for Infrastructure Asset Management Professionals To better understand the key trends impacting the infrastructure asset management industry IQPC Exchange examined the top 3 priorities facing COOs. aviation. oil and . It is a particularly acute challenge when maintaining older assets and infrastructure. highway. Throughout the report we have highlighted extracts from the respondents on the challenges they are facing and their top priorities for the year ahead. but implementing and measuring the right performance indicators to help achieve this can be very difficult. www. and finding ways to link improved asset management to drive better customer service is a key priority.18 – 20 March 2013 London. Managing Directors.

process and performance risk in complex projects is also a huge challenge. building a sustainable asset management road map and realising the full potential of infrastructure asset management are top priorities for many practitioners. and require guidance in pulling together the plethora of tools and solutions deployed across the business. Risk Management “How can I improve asset health and performance to deliver a stable service?” Improving risk management came out as the biggest challenge for 60% of asset management professionals – not surprising for companies operating in such highly regulated industries. Looking ahead to 2013. while practitioners also want to understand how PAS 55 accreditation can help optimise asset management. UK Regulation “How can PAS 55 accreditation help me optimise my asset management projects? For such highly regulated companies it’s understandable that demonstrating regulatory compliance is the top priority for 63% of asset management professionals. Strategy “How can I build a sustainable asset management strategy?” 30% of asset management professionals stated that they struggle to create a sustainable asset management strategy. Health and safety regulations. People “How can I help my CEO understand the value of asset management and secure support for new projects?” Given that people engagement usually registers as one of the most complex challenges in any project.people. including protecting the lone worker in the field. it was surprising to see that only 23% of respondents indicated that a lack of end user buy-in was their most pressing challenge. Forecasting . Practitioners struggle to gain support from peer level stakeholders (such as Heads of Maintenance and Operations). is a primary . Industry practitioners do not fully understand the total cost of project ownership and struggle to reduce lifecycle costs. communicate the value of asset www. Several respondents stated that clarity on how carbon emission and climate change regulation will affect the asset management industry.18 – 20 March 2013 London.and then mitigating .iam-exchange.

Smart Grid “How will smart grid deployment impact on my asset management projects?” Finally 8% of industry practitioners require further clarity on how smart grid deployment will affect their asset management initiatives and future investments in tools and technologies.18 – 20 March 2013 London.iamexchange.iam-exchange. 19% admitted that they don’t make the most of data to help improve service delivery and asset performance. For more information on the 2013 Exchange: Visit: www. Maintenance and Operations from leading enterprises across Europe to meet with a select group of leading solution providers and industry analysts to find solutions to their most pressing asset management challenges. UK management to executive leadership and change the perception of asset management within the business. Data Management “How can I extract value from my asset data to improve performance management?” While many practitioners recognise the value of smart data management. 2013 Infrastructure Asset Management Exchange Taking place 18-20 March 2013 the Infrastructure Asset Management Exchange brings together 80 Join our LinkedIn Group Follow us on Twitter! #IAMEX . Heads of Asset Management. Improving data quality and data collection processes in the field are two of the biggest priorities for asset management professionals looking to improve data Call: +44(0) 207 369 9484 Email: exchangeteam@iqpc. Managing Directors.