Indian banking system The pace of development for the Indian banking industry has been tremendous over

the past decade. As the world reels from the global financial meltdown, India’s banking sector has been one of the very few to actually maintain resilience while continuing to provide growth opportunities, a feat unlikely to be matched by other developed markets around the world. Recent time has witnessed the world economy develop serious difficulties in terms of lapse of banking & financial institutions and plunging demand. Prospects became very uncertain causing recession in major economies. However, amidst all this chaos India’s banking sector has been amongst the few to maintain resilience. A progressively growing balance sheet, higher pace of credit expansion, expanding profitability and productivity akin to banks in developed markets, lower incidence of nonperforming assets and focus on financial inclusion have contributed to making Indian banking vibrant and strong. Indian banks have begun to revise their growth approach and re-evaluate the prospects on hand to keep the economy rolling. The way forward for the Indian banks is to innovate to take advantage of the new business opportunities and at the same time ensure continuous assessment of risks. From traditional banking practices during the British Rule to reforms period, nationalization to privatization and to the present trend of increasing number of foreign banks, Indian banking sector has undergone significant transformation. The move from old to new business environment has created newer demands on Indian bank like enhanced work flow, full customer access to banking transactions through electronic mode etc. In the emerging scenario of fierce competition backed by twin force of deregulation and technology, the degree of competition in the Indian financial Sector has increased to unprecedented level. Hence the operational efficiency of banks has achieved immense significance for their survival in the present scenario. In contrast to earlier 4-6-4 method (Borrow at 4%; Lend at 6%; Go home at 4) of functioning, modern outlook and tech-savvy methods of working for traditional banks has been ushered. All this has led to the retail boom in India. People are not just demanding more from their banks but also receiving more. With easy credit facilities the banks are transforming the consuming propensity of Indians with everything from microwave owens to houses on sale at easy monthly installments EMIs. Using information technology, banks have upgraded their systems to provide better customer services. Automatic Teller Machines (ATMs) dispensing any time money are visible in most localities of big cities and consumers are increasingly responding to banking transactions without visiting the banks. Online and mobile banking has brought the banks virtually to their doorsteps. However, all this has exposed the banks to new kinds of risks. The familiarity between bank employees and customers has become increasingly remote. Though the banks distribute various back end and front end operations to minimize risk and use highly secures socket layers SSLs, digital certificates and facilities like virtual key boards to reduce the risks in online transactions, attacks like phishing and pharming have been on the rise. Since the Lehman Brothers declared bankruptcy in 2008, incidences, every now & then, have sustained the concerns over global financial stability.

Presently. political turmoil persists in Middle East & North African (MENA) region. growth and value creation in the sector remain limited to a small part of it. have made several notable efforts to improve regulation in the sector. The sector now compares favourably with banking sectors in the region on metrics like growth. not only emerged unscathed from the global financial crisis but continued to manage growth with resilience during 2010-11. which has harmed the long-term health of their economies. The lack of global scale for Indian banks came into sharp focus during the recent financial crisis which saw several international banks reneging on their funding commitments to Indian companies. banking sector in India. however. Banks with their forward looking strategies. In this “white paper”. A few banks have established an outstanding track record of innovation. improved customer relationship. rather than a limiting. As per Census 2011. The last decade has seen many positive developments in the Indian banking sector. The policy makers. and economic stagnation in US augurs no imminent respite from the worsening global situation. A weak banking structure has been unable to fuel continued growth. However. about 40 % of households still do not avail banking facilities. Ministry of Finance and related government and financial sector regulatory entities. The failure to respond to changing market realities has stunted the development of the financial sector in many developing countries. an enabling policy and regulatory framework will also be critical to their success.While most emerging market economies (EMEs). The cost of banking intermediation in India is higher and bank penetration is far lower than in other markets. While the onus for this change lies mainly with bank managements. we emphasise the need to act both decisively and quickly to build an enabling. 93. Indian banks. innovation. diversification of revenue sources etc are expected to continue their impressive performance. improved regulations. including India. Euro zone crisis seems to be spreading across the EU countries following ripple effect. which comprise the Reserve Bank of India (RBI).75% of all respondents to our survey are considering expanding their operations in the future. This is reflected in their market valuation. profitability and non-performing assets (NPAs). India’s banking industry must strengthen itself significantly if it has to support the modern and vibrant economy which India aspires to be. In this light. The idea of creating bigger banks to take on competition sounds attractive but one must realise even the biggest among Indian banks are small by global standards. We divide them into organic means of growth that comes out of an increase in the bank’s own business activity. domestic demand stays constrained on account of slower pace of growth & high level of commodity prices but favourable demographics & growth potential of Indian economy are expected to mitigate the dampening effect in the long run. and inorganic means that includes mergers or takeovers. but local banks could not step into the breach because of balance sheet limitations. . growth and value creation. have recovered from global financial crisis. advanced countries continue to be plagued with growth figures looking dismal. We further asked participants on the methods that they consider suitable to meet their expansion needs.

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