Computer Repair With Diagnostic Flowcharts | Modem | Bios

Computer Repair with Diagnostic Flowcharts Free Download PDF

Eight flowcharts from published available through the FonerBooks.com website. The full revised eBook with 17 flowcharts and troubleshooting text is available for $9.95. The linked website versions of the flowcharts are interactive, ie, click on the diamond decision symbols and the browser shows the relevant text. The linked flowcharts also include the text for each chapter. I had to remove the text from this eBook due to possible duplicate content issues with Google.

Six laptop troubleshooting flowcharts online at: www.daileyint.com/hmdpc/repair.htm

Copyright 2011 by Morris Rosenthal This eBook may be shared online and printed for personal use only, on the condition that any electronically transmitted or printed copy include this copyright notice and statement. This eBook may not be used for commercial purposes or modified in any way without the prior written consent of the copyright owner.

Flowcharts produced with Microsoft Visio Standard

due the bracket position. Replace switch or substitute front panel reset switch. See Box A. No Powers motherboard on bench? No No Bad adapter on bus? Yes Replace power supply. Yes Yes Is 110/220 V set? No Yes Premature power_ok signal. No Proceed to Motherboard Failure chart. Connect lead from front panel switch. Test. Try different power supply. replace power supply. Yes Installed motherboard lead? No No Hear any beeps? Yes New hardware installed? Yes Remove latest addition and retry. Good AC power source? No Use live outlet. Select proper voltage on rear of power supply. Spin up on other lead? Yes Defective power supply lead or connector. No New build? No Boot on 2nd try? Yes Check power requirement vs rating.Power Supply Failure No Live screen? Yes Yes Power comes on? No Proceed to Video Failure chart. Yes Power switch fail? No Check manual and motherboard silkscreen. Strip system down to video adapter only. Hard drive spin up? Yes No Remake motherboard power supply connections. Yes Power supply connections to motherboard correct? No Either you have a short circuit in the case or a geometry problem placing an unacceptable Yes stress on the motherboard. Try drive in test PC. It’s also possible that the video adapter was never seated. if available. . on Conflict Resolution chart.

You can open the interactive version of this flowchart in your browser on the fonerbooks.com website by clicking on the chapter heading below. The interactive version allows you to get the text for each decision symbol without paging ahead.com/power.htm . Power Supply Failure Or cut and paste http://www.fonerbooks.

Make sure cord is fully seated in the monitor socket. Yes Repair or replace video cable. No Controls in middle of range? Hear a string of beeps? “No Signal” displayed? No Yes Video cable secure? Yes No Adjust brightness and contrast. Cable damaged.Video Failure Yes Does system power up? Yes No Proceed to Power Supply Failure No Live screen? No Monitor power on? Yes Yes Connect video card power inside PC Yes “No power” displayed? No Check monitor power source. pins bent? No Yes Monitor tested? No Test monitor on good PC or laptop. Testing with a different technology video adapter (PCI vs PCI Express) doesn’t prove the card slot is good No No Yes Proceed to Motherboard Failure chart. Yes Adapter seated? No Yes No Check both ends of video cable. No RAM seated? Yes Reseat video adapter. No Any other adapters installed? Yes Live with new video adapter? Yes Try old adapter in other system before chucking. Live with lone video adapter? Yes Freezes on BIOS Screen? No Proceed to Video Performance chart. . Reseat RAM on Motherboard. Proceed to Conflict Resolution chart. secure.

fonerbooks.com website by clicking on the chapter heading below. Video Failure Or copy and paste: http://www.You can open the interactive version of this flowchart in your browser on the fonerbooks. The interactive version allows you to get the text for each decision symbol without paging ahead.htm .com/video.

May be too late for CPU. No Yes CPU seated flat? Yes No Proceed to conflict resolution chart Freezes on swapped Yes RAM? Fan on heatsink active? No Reseat CPU and heatsink. binding. seated? Yes Proceed to Video Failure diagnostic chart Proceed to Motherboard Performance chart. Install pairs if required. connect fan.Motherboard. No Check fan power point. RAM Failure No Power diagnostic done? Yes No Live Screen? Yes Yes Freezes on boot screen? No Proceed to Power Supply Failure. CPU. or swap case. (fan1). watch voltage and heatsink on replacement. positive lever lock. CMOS settings default? No Load defaults from BIOS. Hear beeps? Yes Yes Replace RAM with type listed in motherboard documentation. Yes CPU swap work? No Install new heatsink. Yes Video diagnostic done? No Freezes bare bones? No Yes No RAM matched. . Yes Runs on bench? No Yes Heatsink active? No Locate short. Motherboard bad. Bad CPU. No Default motherboard Yes settings? Restore default motherboard settings with jumpers or switches. Reseat RAM. replace.

Motherboard.com/cpu_ram. RAM.com website by clicking on the chapter heading below. CPU Failure Or copy and paste http://www.htm . The interactive version allows you to get the text for each decision symbol without paging ahead.You can open the interactive version of this flowchart in your browser on the fonerbooks.fonerbooks.

No Yes 300 MB/s SATA2? Check on-drive compatibility jumper if old 150 MB/s controller. down? Yes Swap power Data lead. the MBR may have been trashed by a virus. IDE Yes ribbon cable No keyed? Replace IDE cable. Drive No cycles up. BIOS on old No Master/ Yes motherboard may No Slave? fail to detect Mode. both ends. power cables. If FDISK still doesn’t see drive. Proceed to Hard Drive Boot and Performance chart. either motherboard controller or drive is bad or incompatible. If BIOS still doesn’t register drive. check mode in No Reseat IDE and Yes CMOS. Does No FDISK see Yes conductor IDE cable or custom 40 wire cable. Select Master/Slave or Replace IDE cables CS. No SATA when X-fer speed present. Match pin 1 on all connectors. spin up? No Yes No BIOS register drive? Yes CD or DVD drive? Yes No Try swapping power cables and test in other PC or external USB shell before trashing. .ATA Drive Failure No Drive seek. correct? Check data Set Cables cable seated PATA hard No cable select Yes seated. try isolating Yes connection on IDE cable. conductor cable. SATA drive? Yes Proceed to CD / DVD chart. CS requires 80 if in doubt. test Yes drives require 80 (CS)? new? cable. drive? Isolate drive on primary IDE controller. good? check power Set management.

com website by clicking on the chapter heading below.com/ide_hd. The interactive version allows you to get the text for each decision symbol without paging ahead.You can open the interactive version of this flowchart in your browser on the fonerbooks.fonerbooks. ATA Drive Failure Or copy and paste http://www.htm .

pry and pray. Yes Pin hole on drive face? No Yes Plays movies? No Unplug power. Make sure you didn’t use any long mounting screws. pre-spin drive.CD or DVD Playback Yes BIOS register drive? No No Tray ejects? Yes No Yes Eject and remount. faceplate. Device Manager problem? No DVD SATA? Change CMOS boot sequence. noisy? Yes No Yes Locked in software? Proceed to ATA Drive Failure Plays music CDs? No Try ejecting before boot. check for scratches. try drive in test PC. pull tray. Reading right drive? Yes Read other discs? Yes Clean disc with flannel. No Replace IDE cable. insert straightened paper-clip. . recent update of media player DAE settings or audio patch cable from drive to sound card. Drive vibrates. Try another disc. try CD in test PC. change BIOS mode. Try other diagnostic chart. Yes Replace data cable. pick right drive. Drive shares IDE cable? Yes Isolate on secondary IDE. No Read data disc? Yes Check CODECs. Yes Two drives installed? No Pull drive. No Proceed to Conflict Resolution. Check drive mounted level with 4 screws. test drive in USB enclosure or other PC. No Burner problem? Yes Proceed to Recording Problem. Yes No Yes Boots OS? No No Laugh at self.

com/ide_cd.You can open the interactive version of this flowchart in your browser on the fonerbooks.com website by clicking on the chapter heading below. The interactive version allows you to get the text for each decision symbol without paging ahead.htm .fonerbooks. CD or DVD Playback Or copy and paste http://www.

Yes Internet LED lit? No Power off PC and modem. Filters installed? Yes No Install on ALL lines! Connect to different ISP? No ISP No confirm user info? Yes Connect at lowered speed? Proceed to Modem Performance No Yes Yes Friend w/ same? No Yes Try borrowed DSL modem. Cable? No Yes Get valid user name. Likely PC networking. Yes Best driver installed? No “No dial tone”? Yes Multi-port modem? Yes Try networking cable on different modem port. area code and prefix for outside line. Pass OS modem Yes test? Reboot. password from ISP. No Connect line jack on modem. No DSL or cable modem? No Yes Does modem dial? Yes No ISP pick up? Yes Busy or ringing? No Try dialing on pulse No Gets online? Yes Confirm ISP’s phone number. Proceed to Conflict Resolution. Check modem standards and brands supported with ISP. Line unplugged. try again. especially firewall. No No Device Manger report problem? Yes Download latest driver from web. modem failure. green is usually good. . Try new modem. or test wireless function with laptop.Modem Failure Yes LED may say “Online”. or service out. network adapter or software. No Try direct line or new modem. USB. retry.

fonerbooks.com/modem. The interactive version allows you to get the text for each decision symbol without paging ahead.htm .com website by clicking on the chapter heading below. Modem Failure Or copy and paste http://www.You can open the interactive version of this flowchart in your browser on the fonerbooks.

Sound Failure No Enable sound (Control Panel for Windows PCs) and test clips for Windows actions. sound card on test-bed system. USB sound? No Yes Try different USB port. old sound cards. Check speakers.S. . Yes Yes Proceed to CD or DVD Playback Sound capable devices. and 3rd party software may all have individual volume controls. use front speakers. Try on other PC or laptop. patch cables. Watch for “mute” boxes checked. cable. Built-in motherboard No sound? Replace sound card. No Any “!” or “?” in Device Manager? Yes Proceed to Conflict Resolution Checked all jacks? No Confirm speaker jack connected correct port (nonUSB only).? Yes No Any non-beep audio? Yes Proceed to Sound Performance External speakers powered? Yes No Plug in speaker brick (transformer). Use USB speaker or USB sound card if no expansion slots. Yes Best driver loaded? No Yes Device Manager register card? Download latest driver from Internet. No Hunted down every software volume? Yes Yes Register with video only? No Yes Disable motherboard sound in CMOS and install sound card. No Sound enabled in O. If 3D sound card. except for USB powered or old battery speakers. No External volume dials up? Yes Turn up external controls on speakers. Problem with music CDs only? No Hardware failure.

The interactive version allows you to get the text for each decision symbol without paging ahead.com website by clicking on the chapter heading below.com/sound.htm .You can open the interactive version of this flowchart in your browser on the fonerbooks. Sound Failure Or copy and paste http://www.fonerbooks.

or hub port. # of users? No PC Yes works at new location? In-wall cabling failure. virus. re-route cables. Yes Reboot. devices) Check proper ground (one end) Yes Within physical layer limits? No Yes Device Manager problem? Clone setup from good workstation. prior port is failing. Try eliminating all other non-essential software tasks for testing purposes. Yes No Most likely software conflicts. New network card works? Bad patch or inwall cabling. Tried Yes known good cable? Tried different port on hub? Yes Add repeaters. Fails on traffic. limits. If connection stable on new port. Throw out old adapter. $10 new. check server utilization. No Swap cable or check pairs. No No Proceed Conflict Resolution. No Cable bypass to hub fix? Yes No Flaky off network also? Yes Proceed to Motherboard Performance. New hub added to LAN? No PC sees other network units? Yes No No Random problems? Yes Yes Link light lit? No Software limits. No Shielded cable? Yes Yes Copied network config? No No Physical layer (cables. Problem is unlikely network hardware if only this workstation has intermittent failures. ends. . user settings. improper software configuration or bad network adapter.Network Hardware Diagnostics Yes Check crossover (X) port wiring. Swap hub for switch.

fonerbooks.com/network. The interactive version allows you to get the text for each decision symbol without paging ahead. Network Hardware Diagnostics Or copy and paste http://www.com website by clicking on the chapter heading below.You can open the interactive version of this flowchart in your browser on the fonerbooks.htm .

Sign up to vote on this title
UsefulNot useful