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5:30-9 p.m. February 20th through May 1st and Sat. 3/2 8:30-11:55 a.m. Plus additional Sat. make-up session, if needed, on April 13, 2012, at 8:30-Noon p.m. in CBB 13. Prerequisites: Consent of MBA Director. Instructor: Daria Jerauld, C.P.M. Cell: 319-290-8898 Email: Daria.Jerauld@uni.edu Office Hours: Upon request, preferably before or after class time
Course Required Reading Material:
Reading Material for 150_272 Cross-functional Operations Edition and Author(s); Web-site; etc. Publisher Approx Price ISBN
Eliyahu M. Goldratt (Author), Jeff The Goal: A Process of Cox (Author), David Whitford; North Ongoing Improvement (audio River Press; 3rd Revised edition (July book is also an option) 2004)
Publisher: North River Press; 3rd Revised edition (July 2004)
ISBN10: 088427178 1; ISBN13: 978$ 14.50 0884271789 ISBN10: 096304393 5; ISBN13: 9780963043931
All I Need to Know About Manufacturing I Learned in Publisher: Bayroc Joe's Garage: World Class William B. Miller, Vicki L. Schenk; k Press; Revised Manufacturing Made Bayrock Press; Revised edition edition (August Simple [Paperback] (August 31, 2004) 31, 2004) Select Chapters (3-8) from: The Machine That Changed the World: The Story of Lean Production-Toyota's Secret Weapon in the Global Car Wars That Is James P. Womack, Daniel T. Publisher: Free Now Revolutionizing World Jones, Daniel Roos; Free Press Press (March 13, Industry [Paperback] (March 13, 2007) 2007) Go to this web site and read http://www.scribd.com/doc/294753 about Restaurant 04/Restaurant-OperationsOperations Management Management Online McDonald's: Behind the Arches "Study Guide" By BookRags.com. Purchase e-book through Purchase & www.lulu.com download from eBook www.BookRags.com www.lulu.com Reference Only: McDonald's: Behind The Arches - You do NOT have to read this lengthy Publisher: Bantam book - just the study John F. Love, Bantam; Rev Sub ; Rev Sub edition guide notes. edition (July 1, 1995) (July 1, 1995) The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Publisher: McGra Courtesy of the Ritz-Carlton Joseph Michelli; McGraw-Hill; 1 w-Hill; 1 edition Hotel Company [Hardcover] edition (June 13, 2008) (June 13, 2008) Total
ISBN10: 074329979 5; ISBN13: 978$ 11.00 0743299794
e-book $ 9.99 ISBN10: 055334759 4; ISBN13: 9780553347593 ISBN10: 007154833 5; ISBN-13: 9780071548335
$ 17.50 $62.99
producing outputs • The role of Strategic Planning and clear and common objectives in an organization • The application of Total Quality Management. however. Forecasting. Class Participation and Attendance: Attendance: You are not able to participate if you do not come to class. synthesize material quickly and add to the discussion topics. You will work in teams (assigned by the instructor) to simulate the teamwork necessary in all operational settings in the real world. Course Evaluation Policies and Procedures: All assignments must be turned in on or before the due date and time. There will be some limited lecturing. Just-in-Time and Lean operations. Supply Chain Management principles Additionally this course is designed to provide you with real-life skills necessary to succeed in a variety of operational settings including: • Writing skills • Presentation skills • Teamwork • Outside-the-box thinking • Process mapping skills Course Structure: The class sessions will consist of a dynamic interactive setting where you. I will not have a formal attendance policy. students will understand: • Various types of complex manufacturing. If you turn in your work late. I am sensitive to the fact that you are most likely all working professionals or full time students. a semester-long class project with milestones. I will make myself available to talk with you at any mutually convenient time. without prior notice. I do expect you to show up for each and every session unless you have a legitimate reason why you cannot attend.Additionally: There will be a PowerPoint deck provided for Operations Management basics Course Objectives: Upon completion of the course. Reach me via e-mail or cell to leave a message to provide notice prior to being absent if possible. Resource planning. Please follow-up with me as soon as you are able if prior notice is not possible. MRP Planning and Execution. Feedback on assignments and other work will be provided as quickly as possible. service and quasimanufacturing business processes • Analysis of business operational decisions • Process of design of operational processes • How to view complex processes as operations where value is added to inputs. illness or family emergencies sometimes are unavoidable. Work related travel. class discussions based on the reading assignments. My preference is before or after class due to my work schedule. several exams/papers as well as opportunities for you to do some presenting in front of the class. half the points will be awarded. the students. PAGE 2 . Excessive absenteeism is not acceptable. Work will be made-up on a case by case basis. some case studies inspired by various media.
personal conduct. Points and the curve will be applied to produce grades as follows: A = 94% and above A. each worth 40 points.9% C = 73 – 75. we will discuss case by case. etc. only that one person will have points docked. Students with disabilities: The Americans with Disabilities act of 1990(ADA) provides protection from illegal discrimination for qualified individuals with disabilities.) and the grades will be a simple average. Each is equally weighted and worth 200 points. Grading: Exams – There will be a total of 2 exams (mid-term and final). confidentiality of records. Students requesting instructional accommodations due to disabilities must arrange for such accommodations through the office of disability services located on campus.9% B. exams. If you know in advance that you will be absent please notify me as soon as possible so we can work something out. PAGE 3 .Grades will be determined based on what you earn for your presentations and exams. discipline.9% B = 83 – 85. Grading for presentations will factor in both group dynamics and individual effort.9% C. Each is equally weighted and worth 100 points. Everything will be worth points (presentations. Make up work will be on a case by case basis and I reserve the right to change the format for excused and unexcused make-up work/presentations/exams. papers. and grievances.9% B+ = 86 – 89.9% D. responsibility.= 60 – 62. Total points = 200 Participation/Attendance/Discussion – This is worth 100 points.9% D = 63 – 65.9% F = below 60% Student Rights and Responsibilities: Students should familiarize themselves with the UNI Student Rights and Responsibilities document in reference to records. academic ethics. Total points available: 1000 Final Course Grades: Note – I reserve the right to curve grades up or down to create a fair distribution. but one team member is dressed inappropriately for a presentation.= 80 – 82. Total points = 400 Papers – There will be a total of three mini-papers. Take Note: The class schedule may be modified depending on specific circumstances. Total points = 300 Presentations – Each group will make 5 presentations. I will follow a detailed rubric for grading presentations and this will be shared with you during class.= 70 – 72. if your group all presents equally well.9% D+ = 66 – 69. You must be present to earn these points. rounding up or down when factoring in participation and attendance. violations. For example. If you are absent.= 90 – 93.9% C+ = 76 – 79.
No assignments are due the first session. as noted in the Schedule of Classes. and changing registration. adding. It is not possible to cover all topics of Operations Management over the course of the term. PAGE 4 . Class Schedule – please refer to the Excel document that I will hand out on the first day of class. It is expected that you come to class prepared! Material presented in class is not necessarily included in the books – so take good notes. It is the student’s responsibility to observe the dates of dropping.Lectures and class activities are to supplement the reading material. You are responsible for reading the assigned material.
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