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Kristens Cookie Company

Anindita Daisy Adam Reza Ganjara Pengky Frusman Taya Kadhita Ida Arsiyanti Melvin Mumpuni

(29110020) (29111098) (29111099) (29111108) (29111116) (29111128)

Operations
Operasi washing & mixing bowls dishing to tray setup the oven baking process remove and cooling packing payment Total Waktu Operasi Waktu (menit) 6 2 1 9 5 2 1 26

Cycle Time = 10 menit Troughput Time = 26 menit

Flowchart

Q&A - 1
Q : How long will it take you to fill a rush : order? A : It will take 26 minutes to fill one dozen : cookies.

Q&A - 2
Q : How many orders can you fill in a night, : assuming you are open four hour each : night? A : We can fill 22 dozen in a night, if we are : are open four hour each night.

Q&A 2 (Penjelasan)
Operasi washing & mixing bowls dishing to tray setup the oven baking process remove and cooling packing payment Total Waktu Operasi Waktu (menit) 6 2 1 9 5 2 1 26

18 menit

Wash

Asumsi 1 malam = 4 jam (240 menit) Maximum = (240 18) / 10 Maximum = 22 dozens

Q&A - 3
Q : How much of your own and your : roommates valuable time will it take to fill : each order? A : It will take 8 minutes to fill each order.

Q&A 3 (Penjelasan)

Valuable time

Q&A 4
Q : Should you give any discount for people : who order to 2 dozens cookies, 3 dozen : cookies or more? Will it take you any longer : to fill two-dozen cookie order than : one-dozen cookie order? A : We can give any discount for people who : order to 2 or 3 dozens cookies. : 2 dozens discounts up to 36 % : 3 dozens discount up to 48%

Q&A 4 (Penjelasan)
Dozen 1 2 3 Time 26 36 46 Price Labor 2.00 2.77 3.54 Others 0.7 0.7 0.7 Total Cost 2.70 3.47 4.24 Cost / Dozen 2.70 1.73 1.41 Proporsi 1 0.6 0.5 Discount (Persen) 0 36 48

Asumsi : Biaya labor $1/dozens Time t+1 = Time t + Waktu Siklus Total Cost = Labor Prize + Others Prize Cost/Dozen = Total Cost / Dozen Proporsi = Cost/Dozen : 2.7 Discount = 1 - Proporsi

Q&A 5
Q : How many food processors and baking : trays will you need? A : We need only 1 food processors and 3 : baking trays (food processors and baking : trays are not bottleneck. Baking process is : the bottleneck).

Q&A 6
Q : Are there any changes you can make in your : production plans that will allow you to : make better cookies or more cookies in less : time or at lower cost? A : We can add 1 more ovens (there are 2 : ovens). It needs additional $0.07 for :additional oven.

Q&A 6 (Penjelasan)

Q&A 6 (Penjelasan)
Dozen 1 2 3
Dozen 2 Time 26

Time 26 36 46

Price Labor 2.00 2.77 3.54 Others 0.7 0.7 0.7

Total Cost 2.70 3.47 4.24


Total Cost 3.40

Labor 2.00

Price Others 1.4

Ovens x

TC 2 dozens = 3,47 (both 1 ovens and 2 ovens) Cost for additional ovens ($x) : $3.47 = $2 + $1.4 + $x $0.07= $X

Q&A 7
Q A : What happens if you are trying to do this : by yourself without a roommate? : It takes longer time. (only 1 dozens in 26 : minutes, we can not work in pararell).

Q&A 8
Q : Should you offer special rates for rush : orders? Can you fill the priority order : while still fullfilling the order for the :cookies that are already in oven? : Yes we can give special rate for more than : 1 dozens order. We cant fill the priority : order while still fullfilling the order for : the cookies that are already in oven

Q&A 9
Q : How can you look quickly at your order \ : board (list of pending orders) and tell a : caller when his or her order will be : ready? How much of a safety margin for : timing should you allow? : I can look quickly with checklist board. : Safety margin we allows is up to 8 : minutes .

Q&A 10
Q A : What other factors should you consider at : this stage of planning your business? : We can consider other location, facilities, : human capital.

Q&A 11
Q : If you decide to sell standard cookies : instead, how should you change the : production system? The order-taking : process? : We can make standard cookies, but it : needs additional cost and efforts to : change the production system.