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QA Nation University 2554-2556

2554-2556
(Quality Assurance Manual 2554-2556)

QA Nation University 2554-2556


2554-2556

(.)

2554

QA Nation University 2554-2556

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QA Nation University 2554-2556


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15 :
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3
(Deming Cycle : PDCA)
4

7
14
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21

QA Nation University 2554-2556

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2
3
4
5

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180
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184
202

QA Nation University 2554-2556

1.
4
4

1)

2)

3)

4) (public information)

5) (participation)
(transparency) (accountability)
6) .. 2542 ( 2) .. 2545


7) 7 2549

8) 12
2551
4

QA Nation University 2554-2556


9)
2 2552
16 2552



1)

2)
(targets) (goals)

3)

4)

5)

2. .. 2542 ( 2) .. 2545

..2542 ( 2) ..2545
6



QA Nation University 2554-2556





(
) . .. 2542 (2)
.. 2545 1
5 .
(.. 2544-2548)
(..2549-2553)
(..2554-2558) .


() 5
1)

2) (evidence
based) (accountability)
3)
4)
5)
..2542

3. 15 2 (.. 2551-2565)
15 2 (..2551-2565)

QA Nation University 2554-2556









(accreditation)

15
2551 4






2
1 2





4

4.

QA Nation University 2554-2556


.. 2542 ( 2) .. 2545 5
34






7 2549
3

3 3 1
2
3 /


.. 2551

2

4

.. 2552

QA Nation University 2554-2556





..2553
1

QA Nation University 2554-2556

5.
.. 2542

.. 2539
3
(academic freedom) (institutional autonomy)

(accountability)
.. 2542 ( 2) .. 2545

.. 2546

QA Nation University 2554-2556


5.1
.. 2542
()

21 2543
()

.. 2545

.. 2545

.. 2546 .. 2542
( 2) .. 2545 5 47
.. 2545
2553
.. 2553

2 1)

2)


QA Nation University 2554-2556


5.1.1

1)

2)

3)

5.1.2

1)

2)

3)

4)
(1) (2)
(3) (4) (5)
(6) (7)
(8)

5.1.3

QA Nation University 2554-2556




.. 2542 ( 2) .. 2545
5.1.4

5.2
5.2.1

5.2.2



.
(...)


9 4 (1)
(2) (3) (4)
(5) (6) (7)
(8) (9)

3

QA Nation University 2554-2556


5.2.3

5.2.4

6.




QA Nation University 2554-2556


() : .



6.1

1.
2.

3.
4.

1.

2.

3.

4.
5.

6.

7.

1.

QA Nation University 2554-2556


2.

3.

1.

2. ( )
3.
4.
5.

6.

7.
48 .. 2542 ( 2) .. 2545


49

(input) (process)
(output/outcome)

2

QA Nation University 2554-2556

/SAR

2
2

(SAR)

.

8.
8.1

QA Nation University 2554-2556




(.)
(.)

1
.. 2542
( 2) .. 2545

1.
2.


3.

4.

5.

PDCA
6.
9

2


1.
(TQF)
2.
(.)
(.)
3.

QA Nation University 2554-2556




4.

5.

6.

3

1.

2.

3.

4.


5. (SAR)

6.

4
(Best Practice) (Value
Added)

1.

QA Nation University 2554-2556


(Best Practice)
2.

3.

4.
5

(Knowledge Management : KM)

1.
2. (Knowledge Management : KM)

3. (Knowledge Management : KM)

4.

5.

6
(Bend marking)

(.)

1.

2.
3.

QA Nation University 2554-2556


4.

5. (Bend marking)
6.

9.

1.
2.
3.
4.
5.
6.
7.
8.







PDCA (Plan Do Check Act)

QA Nation University 2554-2556


1. (Plan)


2. (Do)

3. (Check)



4. (Act)




3
Plan

Do

Action

Check

3 (Deming Cycle : PDCA)

QA Nation University 2554-2556


1. (Quality
control)

(Input Process Output )
2. (Quality Audit)

(.) (.)
(...)

3. (Quality Assessment)

(Internal Quality Assessment : IQA) (External Quality
Assessment : EQA)
() :
.

4. (Quality Development)

QA Nation University 2554-2556

QA Nation University 2554-2556



1)
2) 3)
4)
5) 6)





1.
1.1

1)

2)

3)
1.2

1.3

1.4


1.5

1.6

1.7

1.8
(Self Assessment Report : SAR)
1.9

2.
2.1 (Self
Assessment Report :SAR)
2.2
(accreditation)
3.

1.





.. 2553


1.
()
2.

120

4 PDCA
(plan) (do) (check)
(act)

2.
2.1
2.1.1
)

(CHE QA Online)


(CHE QA Online)

(common data set)

(e-SAR)


)
1)

2)





(upload) (link)
(CHE QA Online)

2.1.2
)
1)

2)

3)

4)

.
1-3

1)
2)

3)

4)

5)

2.1.3
)
1)

2)

3)
4)

5)
)

2.1.4
)

1)
- 3

-
. 1

.
.
.

.
.
2)
- 3

- .
1

. .
.
-

.
3)
- 5
- .
50 .
.
)

CHE QA Online username password
2

(ID code)
(common data set)


e-mail address
)


2.2
1)

2)

3)

4)

5)

2.3
1)



2)

3)

1.
1.1
6

1) 9 4

.. 2553
2) .. 2542
( 2) .. 2545 15 2 (.. 2551-2565)

.

3)
. .
.
4) 4

5)

6)
1
2


1.1
1.2.1
1) .. 2542 ( 2) .. 2545
2) .. 2553

3) 15 2 (.. 2551-2565)

4) .. 2547
5) .. 2549
6) .. 2551
7) .. 2552

8) .. 2548

9)
()
1.2.2
1.2.1
9



1.2.3


1.2.4 4

1.2.5 2
1)
5 1 5
1 0

0.00 1.50

1.51 2.50

2.51 3.50

3.51 4.50

4.51 5.00

2)
1 5 () (
)
5
1 100 5 75.51

=
75.51 5 = 3.78
100
2 85 5 34.62

=
34.62 5
= 2.04
85
3 200,000 5
152,500.35

= 152,500.35 5 = 3.81
200,000
4 90 5 92.08
5
=
92.08 5
= 5
90

1) 5 5
2) 5
=

5
5

2 3
( 5 )
72.364

72.36
3.975

3.98

2.
1)

2)



7.1


7.3
8 2553
3)
. .
4)




9 - 12
1

6 9
0.5
6

5)
Aticle Conference Review

(Full Paper)

()
1 1

6)
()
1

7)
( )

1
1

3.










1) (Problem-based Learning : PBL)
2) (Individual Study)
3) (Constructivism)
4) (Self-Study)
5) (Work-based Learning)
6) (Researchbased Learning)
7) (Crystal-based Approach)
(Integration)
(organizationwide goal) (alignment)

(.)
(Journal) Thai-Journal Citation Index Centre (TCI)

(.)
( )

(Full paper)
(Proceedings)

25


(Full paper)
(Proceedings)

25
(.)
(Journal) ISI Web of Science
(Science Citation Index Expand, Social Sciences Citation Index, Art and umanities Citation Index)
Scopus
(.)

(.)

()

(.)
(Visual Arts) (Performing
Arts) (Literature) ISCED (International Stancard Classification of
Education)


(.)

(.)



(.)


1.
2.

3.

4.

5.


(Street Perfromance)

(.)


/



1.

(SME)

2.

3.

4.

(.)

(.)
.

(Academic Paper) (Textbook) (Book)











1)
2)

3)
4)
5)
6)
7)
8)
9)


...
6 1)
2) 3) 4)
5) 6)
10 1) 2)
3) 4) 5) 6)
7) 8) 9)
10)

(.)



(Full Time Equivalent Student : FTES)

- : 36
(18 )
-
: 24
(12 )
- : 45
(15 )
- : 30
(10 )

FTES
1) (Student Credit Hours : SCH)

(-)
SCH = nici
ni
=
Ci
=

i
i

2) FTES
SCH
FTES =

(Stakeholders)



5




1






(Journal)
(.)
Thai-Journal Citation Index Centre (TCI)
(Journal)
Web of Science (Science Citation Index Expand, Social Sciences Citation Index, Art and
Humanities Citation Index) Scopus
(.)







(Good Governance)
10
1) (Effectiveness)

2) (Efficiency)

3) (Responsiveness)


4) (Accountability)

5) (Transparency)


6) (Participation)

7) (Decentralization)
()



8) (Rule of Law)

9) (Equity)


10) (Consensus Oriented)

4.
1 :
1.1 :
:
:







:
1.

15
2 (..25512565) 10 (.. 25512554)
2.
3. 4

4.

5. 4

6. 2

7. 1

8.

:
1

2 3

4 5

6 7

: (/)
3
/
1.1
1.

15
2 (..25512565) 10 (..25512554)
1.1


1.2

1.3


1.4 (strategy)
(vision) (mission) (goal) (objective)
(strength) (weakness) (opportunity)
(threat)


2.
2.1

2.2

3. 4

3.1 (Strategic map)
Balance scorecard
3.2
4

4.

4.1 (KPI) (target)


4.2

5. 4
4

6. 2


3
6
7. 1


1
8.

8.1

8.2

// :
1. //

2. //

3. 15 2 (.. 2551 2565)
10 (.. 25512554)
4.
5. /
//
6. //

7.
8.
9.
10.
//
11. 1

12.
//
()
13. /
/

2 :
2.1 :
:
:

:
1.

2.

3.
(


)
( :
2555
.. 2548 )
4. 1 2 3

3 5 80

5. 1 2 3
4

3
:
6. ( )
50 ( 1 )
7. ( )
30
( 1 )
:
1.


2.


3. 7

:
1
2

1
2

2.1
1.

1.1


1.2


1.3

1.4

1.5
30
2.

2.1


2.2

30
3.


(


)

3.1

3.2

(
)



3.3

1

4. 1 2 3


3 5
80
4.1

4.2

4.3

5. 1 2 3
4

3

// :
1. .
2.
3.
4.
5.
6.
7.



( )

(
)

2.2 :
:

: 2
1) 05
2)
05
1.

1) 5
30
2)
5 6
:
1.
=


100

2. 1 5
=


5
5

1. =

2.
1 5

5
=
5
:
1.


2.
3.

// :

2.3 :
:
:

: 2
1) 05

2)
05
:
1.

x 100

2. 1 5
=

x5
5

1.
=

2.
1 5

x 5

:
1.
2.

// :

.
.
.

2.4 :
:
:

:
1.

2.
3.

4.

5.

6.
7.

:
3


:
1

3 4

5 6

2.4
1.


1.1 5


1.2 (training needs)




(competencies)



1.3

1.4

2.
2.1

2.2 (job analysis) (job description)


(job specification) (competencies )

2.3 (job evaluation)
(career path)

2.4

3.

3.1

3.2



3.3

3.4

3.5


3.6

4.




6-9

5.

5.1

5.2

6.


(KPI)

7.

7.1

7.2

7.3

// :
1.
2.
3.

4.

5.

6.
7.

8.

9.

2.5 :
:
:




:
1. 8 FTES

2.

3.

4.

5.


6. 2 5 3.51 5
7. 6

:
1. 1 notebook mobile device
wifi
2. FTES FTES
FTES
:
1

2 3

4 5

// :
1. FTES
2.
3.

4.

5.

6.


7.
8.

2.6 :
:
:
.. 2542 ( 2) .. 2545




(Internet)

:
1.
2. ()

3.

4.

5.

6.

3.51
5

7.

:
1.


2. 5

(TQF)
()
:
1

2 3

4 5

2.6
1.
1.1



1.2

1.3

2. ()

2.1

-

-

-


2.2
2.3 (formative
evaluation) (summative evaluation)
3.

3.1


3.2

4.



5.

5.1



5.2

6.
3.51
5

7.


- 2
-

-

-
/ /

// :
1.
2. e-learning
3.

4.

5.
6.

7.

8.

2.7 :
:
:
2

5







:
1.

2. 1

3.

4.

5.

:
1

2.7
1.

1.1
5

1.2


2. 1

2.1


2.2




2.3

2.4

(authentic assessment)

(performance)

2.5

3.

3.1

3.2

(community of practice)

4.

4.1

4.2

4.3
1
4.4

5.

5.1

5.2

// :
1.
2.

3.
4.

5.
6.
7.

2.8 :
:
:

:
1.

2.
1
3. 1

4.
3 90
5.

:
1.
50
( 3 )
2.
( )
( )
:
1

// :
1. /
2.

3.

4.

5.

3 :
3.1 :
:
:
(1)
(2)

(3)

:
1.
2.
3.
4.
5.
6. 1 3 3.51 5

7.

:
4 5
:
1

2 3

4 5

3.1
1.
1.1

1.2


1.3 (hotline)

1.4

1.5

1.6

1.7

1.8

2.
2.1

2.2
2.3
3.
3.1

3.2

3.3

3.4
4.
4.1


4.2

4.3




4.4
5.
5.1

5.2

6. 13 3.51 5

6.1

6.2

6.3 3.51
5
( 3.51 )


7.

7.1

7.2

7.3

// :
1.
2.
3.
4.
5.
6.
7.

1-3

3.2 :
:
:


5 (1) (2) (3)
(4) (5)
/

:
1.

2.
3.
5 2

-
-
-
-
-
4.

5.
6.
:
1

3 4

3.2
1.

1.1



1.2
()

2.

3.
5 2

-
-
-
-
-
3.1
5


3.2
2

3.3
( )

3.4

4.

4.1

(KM: knowledge management) ()


4.2


4.3


4.4

5.
5.1 ()

5.2

5.3

5.4

6.

6.1

6.2

// :
1.

2. /
3.

4.

5.

4 :
4.1 :
:
:



:
1.

2.
3.

4.1
1.

1.1

1.2



2.

1) 2)

3)
(visiting professor)
4)

5)

3.

3.1
( )




3.2







3.3

3.4


4.

5.



5.1 1)

2)
3)

4)
(visiting professor)
5.2



5.3 (hard copy)



(visiting professor)

(sabbatical leave)
5.4 5
1) 2)
3)

4)

5)

6. 4 5






7.

8.

( 2)


(focus group) (feed back)

// :
1.
2.
3.
4.

5.



(visiting professor)
6. 4 5

7.

4.2 :
:
:




:
1.


2.

3.
2

4.

5.

:
1

4.2
1.


peer review
1)
2)
3)
4)
5)

2.

3. 2



4.

1)

2)

(consultancy) 3)
(start up company)
5.

// :
1.

2.

3.

4.

5.

6.

7.

4.3 :

:
:


:
0 5
1. 2 3
1.1

5 = 60,000
1.2

5 = 50,000
1.3

5 = 25,000
:
1.

2. 1 5
=


1. =
2. =
:
1.

2.

3.

4.

// :
1.


25

/
(
- )

2.

25

(

)

5 :
5.1 :
:
:


:
1.
2.
3.
4.

5.

:
4 2 3
:
1

5.1
1.


(service mind)





2.

3.
1)
2)

4.

5.

// :
1.

2.
3.
4.

5.

5.2 :
:
:

(1)
(2) (3)

:
1.

2.

3.
4. 3
5.

:
1

5.2
1.

2.


(Collaboration)
(Networking)



3.

4. 3





5.

// :
1.

2.

3.

4.
5.

6.

6 :
6.1 :
:
:

:
1.
2.

3.
4.

5.

6.

:
1

5 6

6.1
1.




2.

3.
3.1


3.2

3.3

4.


5.

5.1
PDCA
5.2

5.3
6.

6.1 /

6.2

6.3

// :
1.

2.

3.

4.

5.

6.

7 :
7.1 :
:
:


:
1.

2.

3.

4.
5.
6.
7.

:
6
10 .
:
1

2 3

4 5

7.1
1.

1.1



1.2

1.3
2.

2.1
(KPI)
1 )
2)

3)



2.2
2.3
(KPI)
2
3.

3.1
1-2

3.2
1

4.

4.1 2

4.2


4.3

(lean organization)
5.

5.1
(onthejob training)

5.2

(community of practices)
6.

6.1

6.2

6.3

6.4

7.

7.1


7.2

7.3

// :
1.
( /

)
2.
( /

)
3.

4.

5.

6.

7.
8.
(/
/ /)

7.2 :
:
: 3


:
1.

2.
1
3. (tacit knowledge)
1

4. 1

(explicit knowledge)
5.
(explicit knowledge) (tacit
knowledge)
:
1

7.2
1.

1.1

1.2


1.3


(learning outcome)
2.
1
2.1

2.2

3. (tacit
knowledge) 1

3.1

3.2



4. 1

(explicit knowledge)
4.1

4.2

4.2

5.
(explicit knowledge) (tacit knowledge)

5.1

5.2

5.3

5.4

// :
1.
//
2. /
(tacit knowledge)

3.
(explicit knowledge)
4. (explicit knowledge)
(tacit knowledge)

7.3 :
:
:



:
1. (Information System Plan)
2.

3.
4.
5.
:
1

7.3
1. (information system plan)
1.1

1.2
1.3

hardware software (system


software application software) database peopleware facilities
-
-
-
2.

3.
3.1


3.2
1
4.
4.1

4.2
4.3
4.4
5.


(CHE QA online)

// :
1. (Information System Plan)
2.

3.
4.
5.

7.4 :
:
:
(

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