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Tian Ci Gu

Long Beach, CA 90802 Phone: (562) 495-5012, Cell: (562) 619-5722 E-Mail: tiancigu@gmail.com ACCOUNTS RECEIVABLE SPECIALIST BILLING ANALYST
Pro-active and result oriented professional with broad experience in all aspects of Financial Management, General Accounting, Accounts Receivable, Accounts Payable, Payroll, Audit and Budget Preparation. Demonstrated hands-on management skills in the development and implementation of strategic plans to ensure company growth. Ability to focus on the minute details of the transactions and ascertain high level of accuracy in compiling financial data. Ascertains needs and goals, streamlines existing operations, turns around unprofitable functions, envisions new concepts and future trends and follows through with development, direction and accomplishment. Maintains a high level of personal drive, confident nature and an aggressive attitude in achieving results.
TECHNOLOGIES WORKED ON

Microsoft Excel, Word & Windows, Outlook, PeopleSoft, Oracle, ACIS, Orbit, eServices, CDX, BART, CES, NICE AREAS OF EXPERTISE Leadership & Strategy Accounts Receivable Financial Management Accounting Able to multi-task in fast-paced environments Articulate Oral and Written Communication Reporting/Documentation Planning /Scheduling Six Sigma Accounts Payable Highly Organized and Strong Analytical Abilities Reconciliations Development and Implementation of Policy Problem Resolution and Decision Making Superior Interpersonal / Presentation Skills Business Analysis Customer Focus Bilingual in English and Mandarin

PROFESSIONAL EXPERIENCE

UNITED HEALTH GROUP, INC : CYPRESS, CA


Provides healthcare insurance

2004-2012
2004-2012

Billing Analyst Responsible for performing full spectrum of accounting operations of the organization MAJOR CONTRIBUTIONS

Six Sigma practices to improve quality & efficiency with workload Management Build and maintain strong internal and external customer relationships Prepare detailed discrepancy reports for customers Worked closely with customers to resolve all account discrepancies and open balances Accountable for posting payments accurately and reconciling all payments within 30 days Efficiently processed monthly premium cash applications ( received over $8M each month ) Streamlined the reconciliation process by implementing Billing Account Reconciliation Tool software Contributed to significant time and cost savings by tool thus improving work quality and efficiency of the company Collaborate with Implementation Managers for case renewals and Billing Structure updates to help generate accurate invoices Coordinate with Sales Organization and external customers to resolve open balances and billing discrepancies for over $500,000 monthly Maintain excellent customer service

AMERICAN HONDA FINANCE CORPORATION : TORRANCE, CA


Provides Automobile Finance

2000-2004
2000-2004

Accounting Clerk Responsible for managing and processing accounts and documenting the same MAJOR CONTRIBUTIONS Reconciled daily and monthly disbursement accounts- ACH & Wholesale Payable

Prepared journal entries for disbursed accounts Executed PeopleSoft month-end closing for the accounts Created monthly bank statements for Lockbox & EZ Pay Monitored accurate payment for dealers on timely basis Ensured accurate transaction postings by all of the companies branches Managed accurate data transmission by bank on daily basis Assisted supervisors to solve problems when data was inaccurately transmitted by banks Worked with Treasury Department to rectify the data from the bank and thus resolved over $2Million discrepancy balances PRIOR EXPERIENCE Family Planning Associates Medical Group, Inc Accounts Payable Clerk EDUCATION BS IN BUSINESS ADMINISTRATION/ACCOUNTING: CALIFORNIA STATE UNIVERSITY, LONG BEACH: 2000 ASSOCIATE DEGREE IN ADMINISTRATION/ACCOUNTING: LONG BEACH CITY COLLEGE: 1996 AWARDS AND HONORS RECEIVED SCHOLARSHIP WHILE ATTENDING LBCC RECEIVED CERTIFICATE OF COMPLETION FOR HELP IMPLEMENT THE "BILLING AND ACCOUNT RECONCILIATION TOOL: 2009 TRAINING MENTORING BUSINESS PROGRAM ASSOCIATION CSULB ACCOUNTING SOCIETY 1999-2000