FOR ILLUSTRATIVE PURPOSES ONLY

EMPLOYEES IN BCSSI TITLE LOCATED IN EVANSVILLE, INDIANA IDENTIFIED FOR MOVEMENT TO CSS TITLE
EXAMPLE OF HOW BCSSI WILL SLOT INTO CSS TABLE WITH REDUCED STEPS
THESE EXAMPLES ARE BASED ON THE ASSUMPTION THAT BCSSI EMPLOYEE WILL RECEIVE 1 STEP INCREASE IN 2013

CURRENT TITLE
STEPS
1, 2, 3
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

2012
386.00
401.50
418.00
435.00
453.00
471.50
490.50
510.50
531.00
553.00
575.50
599.00
623.00
648.50
675.00

BUSINESS CUSTOMER SERVICE SPECIALIST I

NEW TITLE

Effective
Effective
Effective
Effective
2/10/13
2/09/14
2/08/15
2/07/16
INCREASES IF REMAIN IN TITLE

Step

1
2
3
4
5
6
7
8
9
10
11
12
13

418.00
435.50
454.50
473.50
493.50
514.50
536.50
559.00
583.00
607.50
633.50
660.50
688.50

418.00
436.50
456.00
476.50
497.50
520.00
543.00
567.50
592.50
619.00
646.50
675.50
705.50

418.00
437.50
458.00
479.00
501.50
524.50
549.00
574.50
601.50
629.50
659.00
689.50
721.50

418.00
438.50
460.00
482.50
506.50
531.00
557.50
584.50
613.50
643.50
675.00
708.00
743.00

$15
UPGRADE

SLOT
TO
STEP

433.00
450.50
469.50
488.50
508.50
529.50
551.50
574.00
598.00
622.50
648.50
675.50
703.50
Step 1
Step 2
Step 3

1
2
3
4
5
6
7
8
9
10
11
12
13
CSS
CSS
CSS

Effective
2/10/13

520.00
536.00
552.50
570.00
587.50
605.50
624.50
644.00
664.00
684.50
705.50
727.50
750.00

CUSTOMER SUPPORT SPECIALIST
Effective
Effective
2/09/14
2/08/15
INCREASES IN NEW CSS TITLE
520.00
537.00
555.00
573.50
592.50
612.00
632.50
653.50
675.00
697.50
720.50
744.50
769.00

520.00
538.00
557.00
576.50
597.00
618.00
639.50
662.00
685.00
709.00
734.00
760.00
786.50

Effective
2/07/16

520.00
539.50
560.00
581.00
603.00
625.50
649.00
673.50
699.00
725.00
752.50
780.50
810.00

74.48%
67.75%
61.12%

This table illustrates an employee currently with a wage of $386, $401.50 or $418. If
the employee were to remain on the payroll for the life of the Agreement, he/she
would receive the above increase. This is based on progression & negotiated annual
increases in the CSS Title.
AT&T Confidential Proprietary
This material may only be used for the purpose provided AT&T Mobility/CWA 2012 Bargaining Session
CWA must undertake all precautions to secure from inadvertent or improper disclosure

FOR ILLUSTRATIVE PURPOSES ONLY
EMPLOYEES IN BCSSI TITLE LOCATED IN EVANSVILLE, INDIANA IDENTIFIED FOR MOVEMENT TO CSS TITLE
EXAMPLE OF HOW BCSSI WILL SLOT INTO CSS TABLE WITH REDUCED STEPS
THESE EXAMPLES ARE BASED ON THE ASSUMPTION THAT BCSSI EMPLOYEE WILL RECEIVE 1 STEP INCREASE IN 2013

CURRENT TITLE

STEP 4
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

2012
386.00
401.50
418.00
435.00
453.00
471.50
490.50
510.50
531.00
553.00
575.50
599.00
623.00
648.50
675.00

BUSINESS CUSTOMER SERVICE SPECIALIST I

NEW TITLE

Effective
Effective
Effective
Effective
2/10/13
2/09/14
2/08/15
2/07/16
INCREASES IF REMAIN IN TITLE

Step

1
2
3
4
5
6
7
8
9
10
11
12
13

418.00
435.50
454.50
473.50
493.50
514.50
536.50
559.00
583.00
607.50
633.50
660.50
688.50

418.00
436.50
456.00
476.50
497.50
520.00
543.00
567.50
592.50
619.00
646.50
675.50
705.50

418.00
437.50
458.00
479.00
501.50
524.50
549.00
574.50
601.50
629.50
659.00
689.50
721.50

418.00
438.50
460.00
482.50
506.50
531.00
557.50
584.50
613.50
643.50
675.00
708.00
743.00

$15
UPGRADE

SLOT
TO
STEP

433.00
450.50
469.50
488.50
508.50
529.50
551.50
574.00
598.00
622.50
648.50
675.50
703.50
Step 4

1
2
3
4
5
6
7
8
9
10
11
12
13
CSS

Effective
2/10/13

520.00
536.00
552.50
570.00
587.50
605.50
624.50
644.00
664.00
684.50
705.50
727.50
750.00

CUSTOMER SUPPORT SPECIALIST
Effective
Effective
2/09/14
2/08/15
INCREASES IN NEW CSS TITLE
520.00
537.00
555.00
573.50
592.50
612.00
632.50
653.50
675.00
697.50
720.50
744.50
769.00

520.00
538.00
557.00
576.50
597.00
618.00
639.50
662.00
685.00
709.00
734.00
760.00
786.50

Effective
2/07/16

520.00
539.50
560.00
581.00
603.00
625.50
649.00
673.50
699.00
725.00
752.50
780.50
810.00

54.83%

This table illustrates an employee currently with a wage of $435. If the employee were
to remain on the payroll for the life of the Agreement, he/she would receive the above
increase. This is based on progression & negotiated annual increases in the CSS Title.

AT&T Confidential Proprietary
This material may only be used for the purpose provided AT&T Mobility/CWA 2012 Bargaining Session
CWA must undertake all precautions to secure from inadvertent or improper disclosure

FOR ILLUSTRATIVE PURPOSES ONLY
EMPLOYEES IN BCSSI TITLE LOCATED IN EVANSVILLE, INDIANA IDENTIFIED FOR MOVEMENT TO CSS TITLE
EXAMPLE OF HOW BCSSI WILL SLOT INTO CSS TABLE WITH REDUCED STEPS
THESE EXAMPLES ARE BASED ON THE ASSUMPTION THAT BCSSI EMPLOYEE WILL RECEIVE 1 STEP INCREASE IN 2013

CURRENT TITLE

STEP 5
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

2012
386.00
401.50
418.00
435.00
453.00
471.50
490.50
510.50
531.00
553.00
575.50
599.00
623.00
648.50
675.00

BUSINESS CUSTOMER SERVICE SPECIALIST I

NEW TITLE

Effective
Effective
Effective
Effective
2/10/13
2/09/14
2/08/15
2/07/16
INCREASES IF REMAIN IN TITLE

Step

1
2
3
4
5
6
7
8
9
10
11
12
13

418.00
435.50
454.50
473.50
493.50
514.50
536.50
559.00
583.00
607.50
633.50
660.50
688.50

418.00
436.50
456.00
476.50
497.50
520.00
543.00
567.50
592.50
619.00
646.50
675.50
705.50

418.00
437.50
458.00
479.00
501.50
524.50
549.00
574.50
601.50
629.50
659.00
689.50
721.50

418.00
438.50
460.00
482.50
506.50
531.00
557.50
584.50
613.50
643.50
675.00
708.00
743.00

$15
UPGRADE

SLOT
TO
STEP

433.00
450.50
469.50
488.50
508.50
529.50
551.50
574.00
598.00
622.50
648.50
675.50
703.50
Step 5

1
2
3
4
5
6
7
8
9
10
11
12
13
CSS

Effective
2/10/13

520.00
536.00
552.50
570.00
587.50
605.50
624.50
644.00
664.00
684.50
705.50
727.50
750.00

CUSTOMER SUPPORT SPECIALIST
Effective
Effective
2/09/14
2/08/15
INCREASES IN NEW CSS TITLE
520.00
537.00
555.00
573.50
592.50
612.00
632.50
653.50
675.00
697.50
720.50
744.50
769.00

520.00
538.00
557.00
576.50
597.00
618.00
639.50
662.00
685.00
709.00
734.00
760.00
786.50

Effective
2/07/16

520.00
539.50
560.00
581.00
603.00
625.50
649.00
673.50
699.00
725.00
752.50
780.50
810.00

48.68%

This table illustrates an employee currently with a wage of $453. If the employee were
to remain on the payroll for the life of the Agreement, he/she would receive the above
increase. This is based on progression & negotiated annual increases in the CSS Title.

AT&T Confidential Proprietary
This material may only be used for the purpose provided AT&T Mobility/CWA 2012 Bargaining Session
CWA must undertake all precautions to secure from inadvertent or improper disclosure

FOR ILLUSTRATIVE PURPOSES ONLY
EMPLOYEES IN BCSSI TITLE LOCATED IN EVANSVILLE, INDIANA IDENTIFIED FOR MOVEMENT TO CSS TITLE
EXAMPLE OF HOW BCSSI WILL SLOT INTO CSS TABLE WITH REDUCED STEPS
THESE EXAMPLES ARE BASED ON THE ASSUMPTION THAT BCSSI EMPLOYEE WILL RECEIVE 1 STEP INCREASE IN 2013

CURRENT TITLE

STEP 6
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

2012
386.00
401.50
418.00
435.00
453.00
471.50
490.50
510.50
531.00
553.00
575.50
599.00
623.00
648.50
675.00

BUSINESS CUSTOMER SERVICE SPECIALIST I

NEW TITLE

Effective
Effective
Effective
Effective
2/10/13
2/09/14
2/08/15
2/07/16
INCREASES IF REMAIN IN TITLE

Step

1
2
3
4
5
6
7
8
9
10
11
12
13

418.00
435.50
454.50
473.50
493.50
514.50
536.50
559.00
583.00
607.50
633.50
660.50
688.50

418.00
436.50
456.00
476.50
497.50
520.00
543.00
567.50
592.50
619.00
646.50
675.50
705.50

418.00
437.50
458.00
479.00
501.50
524.50
549.00
574.50
601.50
629.50
659.00
689.50
721.50

418.00
438.50
460.00
482.50
506.50
531.00
557.50
584.50
613.50
643.50
675.00
708.00
743.00

$15
UPGRADE

SLOT
TO
STEP

433.00
450.50
469.50
488.50
508.50
529.50
551.50
574.00
598.00
622.50
648.50
675.50
703.50
Step 6

1
2
3
4
5
6
7
8
9
10
11
12
13
CSS

Effective
2/10/13

520.00
536.00
552.50
570.00
587.50
605.50
624.50
644.00
664.00
684.50
705.50
727.50
750.00

CUSTOMER SUPPORT SPECIALIST
Effective
Effective
2/09/14
2/08/15
INCREASES IN NEW CSS TITLE
520.00
537.00
555.00
573.50
592.50
612.00
632.50
653.50
675.00
697.50
720.50
744.50
769.00

520.00
538.00
557.00
576.50
597.00
618.00
639.50
662.00
685.00
709.00
734.00
760.00
786.50

Effective
2/07/16

520.00
539.50
560.00
581.00
603.00
625.50
649.00
673.50
699.00
725.00
752.50
780.50
810.00

48.25%

This table illustrates an employee currently with a wage of $471.50. If the employee
were to remain on the payroll for the life of the Agreement, he/she would receive the
above increase. This is based on progression & negotiated annual increases in the CSS
Title.

AT&T Confidential Proprietary
This material may only be used for the purpose provided AT&T Mobility/CWA 2012 Bargaining Session
CWA must undertake all precautions to secure from inadvertent or improper disclosure

FOR ILLUSTRATIVE PURPOSES ONLY
EMPLOYEES IN BCSSI TITLE LOCATED IN EVANSVILLE, INDIANA IDENTIFIED FOR MOVEMENT TO CSS TITLE
EXAMPLE OF HOW BCSSI WILL SLOT INTO CSS TABLE WITH REDUCED STEPS
THESE EXAMPLES ARE BASED ON THE ASSUMPTION THAT BCSSI EMPLOYEE WILL RECEIVE 1 STEP INCREASE IN 2013

CURRENT TITLE

STEP 7
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

2012
386.00
401.50
418.00
435.00
453.00
471.50
490.50
510.50
531.00
553.00
575.50
599.00
623.00
648.50
675.00

BUSINESS CUSTOMER SERVICE SPECIALIST I

NEW TITLE

Effective
Effective
Effective
Effective
2/10/13
2/09/14
2/08/15
2/07/16
INCREASES IF REMAIN IN TITLE

Step

1
2
3
4
5
6
7
8
9
10
11
12
13

418.00
435.50
454.50
473.50
493.50
514.50
536.50
559.00
583.00
607.50
633.50
660.50
688.50

418.00
436.50
456.00
476.50
497.50
520.00
543.00
567.50
592.50
619.00
646.50
675.50
705.50

418.00
437.50
458.00
479.00
501.50
524.50
549.00
574.50
601.50
629.50
659.00
689.50
721.50

418.00
438.50
460.00
482.50
506.50
531.00
557.50
584.50
613.50
643.50
675.00
708.00
743.00

$15
UPGRADE

SLOT
TO
STEP

433.00
450.50
469.50
488.50
508.50
529.50
551.50
574.00
598.00
622.50
648.50
675.50
703.50
Step 7

1
2
3
4
5
6
7
8
9
10
11
12
13
CSS

Effective
2/10/13

520.00
536.00
552.50
570.00
587.50
605.50
624.50
644.00
664.00
684.50
705.50
727.50
750.00

CUSTOMER SUPPORT SPECIALIST
Effective
Effective
2/09/14
2/08/15
INCREASES IN NEW CSS TITLE
520.00
537.00
555.00
573.50
592.50
612.00
632.50
653.50
675.00
697.50
720.50
744.50
769.00

520.00
538.00
557.00
576.50
597.00
618.00
639.50
662.00
685.00
709.00
734.00
760.00
786.50

Effective
2/07/16

520.00
539.50
560.00
581.00
603.00
625.50
649.00
673.50
699.00
725.00
752.50
780.50
810.00

47.81%

This table illustrates an employee currently with a wage of $490.50. If the employee
were to remain on the payroll for the life of the Agreement, he/she would receive the
above increase. This is based on progression & negotiated annual increases in the CSS
Title.

AT&T Confidential Proprietary
This material may only be used for the purpose provided AT&T Mobility/CWA 2012 Bargaining Session
CWA must undertake all precautions to secure from inadvertent or improper disclosure

FOR ILLUSTRATIVE PURPOSES ONLY
EMPLOYEES IN BCSSI TITLE LOCATED IN EVANSVILLE, INDIANA IDENTIFIED FOR MOVEMENT TO CSS TITLE
EXAMPLE OF HOW BCSSI WILL SLOT INTO CSS TABLE WITH REDUCED STEPS
THESE EXAMPLES ARE BASED ON THE ASSUMPTION THAT BCSSI EMPLOYEE WILL RECEIVE 1 STEP INCREASE IN 2013

CURRENT TITLE

STEP 8
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

2012
386.00
401.50
418.00
435.00
453.00
471.50
490.50
510.50
531.00
553.00
575.50
599.00
623.00
648.50
675.00

BUSINESS CUSTOMER SERVICE SPECIALIST I

NEW TITLE

Effective
Effective
Effective
Effective
2/10/13
2/09/14
2/08/15
2/07/16
INCREASES IF REMAIN IN TITLE

Step

1
2
3
4
5
6
7
8
9
10
11
12
13

418.00
435.50
454.50
473.50
493.50
514.50
536.50
559.00
583.00
607.50
633.50
660.50
688.50

418.00
436.50
456.00
476.50
497.50
520.00
543.00
567.50
592.50
619.00
646.50
675.50
705.50

418.00
437.50
458.00
479.00
501.50
524.50
549.00
574.50
601.50
629.50
659.00
689.50
721.50

418.00
438.50
460.00
482.50
506.50
531.00
557.50
584.50
613.50
643.50
675.00
708.00
743.00

$15
UPGRADE

SLOT
TO
STEP

433.00
450.50
469.50
488.50
508.50
529.50
551.50
574.00
598.00
622.50
648.50
675.50
703.50
Step 8

1
2
3
4
5
6
7
8
9
10
11
12
13
CSS

Effective
2/10/13

520.00
536.00
552.50
570.00
587.50
605.50
624.50
644.00
664.00
684.50
705.50
727.50
750.00

CUSTOMER SUPPORT SPECIALIST
Effective
Effective
2/09/14
2/08/15
INCREASES IN NEW CSS TITLE
520.00
537.00
555.00
573.50
592.50
612.00
632.50
653.50
675.00
697.50
720.50
744.50
769.00

520.00
538.00
557.00
576.50
597.00
618.00
639.50
662.00
685.00
709.00
734.00
760.00
786.50

Effective
2/07/16

520.00
539.50
560.00
581.00
603.00
625.50
649.00
673.50
699.00
725.00
752.50
780.50
810.00

47.40%

This table illustrates an employee currently with a wage of $510.50. If the employee
were to remain on the payroll for the life of the Agreement, he/she would receive the
above increase. This is based on progression & negotiated annual increases in the CSS
Title.

AT&T Confidential Proprietary
This material may only be used for the purpose provided AT&T Mobility/CWA 2012 Bargaining Session
CWA must undertake all precautions to secure from inadvertent or improper disclosure

FOR ILLUSTRATIVE PURPOSES ONLY
EMPLOYEES IN BCSSI TITLE LOCATED IN EVANSVILLE, INDIANA IDENTIFIED FOR MOVEMENT TO CSS TITLE
EXAMPLE OF HOW BCSSI WILL SLOT INTO CSS TABLE WITH REDUCED STEPS
THESE EXAMPLES ARE BASED ON THE ASSUMPTION THAT BCSSI EMPLOYEE WILL RECEIVE 1 STEP INCREASE IN 2013

CURRENT TITLE

STEP 9
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

2012
386.00
401.50
418.00
435.00
453.00
471.50
490.50
510.50
531.00
553.00
575.50
599.00
623.00
648.50
675.00

BUSINESS CUSTOMER SERVICE SPECIALIST I

NEW TITLE

Effective
Effective
Effective
Effective
2/10/13
2/09/14
2/08/15
2/07/16
INCREASES IF REMAIN IN TITLE

Step

1
2
3
4
5
6
7
8
9
10
11
12
13

418.00
435.50
454.50
473.50
493.50
514.50
536.50
559.00
583.00
607.50
633.50
660.50
688.50

418.00
436.50
456.00
476.50
497.50
520.00
543.00
567.50
592.50
619.00
646.50
675.50
705.50

418.00
437.50
458.00
479.00
501.50
524.50
549.00
574.50
601.50
629.50
659.00
689.50
721.50

418.00
438.50
460.00
482.50
506.50
531.00
557.50
584.50
613.50
643.50
675.00
708.00
743.00

$15
UPGRADE

SLOT
TO
STEP

433.00
450.50
469.50
488.50
508.50
529.50
551.50
574.00
598.00
622.50
648.50
675.50
703.50
Step 9

1
2
3
4
5
6
7
8
9
10
11
12
13
CSS

Effective
2/10/13

520.00
536.00
552.50
570.00
587.50
605.50
624.50
644.00
664.00
684.50
705.50
727.50
750.00

CUSTOMER SUPPORT SPECIALIST
Effective
Effective
2/09/14
2/08/15
INCREASES IN NEW CSS TITLE
520.00
537.00
555.00
573.50
592.50
612.00
632.50
653.50
675.00
697.50
720.50
744.50
769.00

520.00
538.00
557.00
576.50
597.00
618.00
639.50
662.00
685.00
709.00
734.00
760.00
786.50

Effective
2/07/16

520.00
539.50
560.00
581.00
603.00
625.50
649.00
673.50
699.00
725.00
752.50
780.50
810.00

46.99%

This table illustrates an employee currently with a wage of $531. If the employee were
to remain on the payroll for the life of the Agreement, he/she would receive the above
increase. This is based on progression & negotiated annual increases in the CSS Title.

AT&T Confidential Proprietary
This material may only be used for the purpose provided AT&T Mobility/CWA 2012 Bargaining Session
CWA must undertake all precautions to secure from inadvertent or improper disclosure

FOR ILLUSTRATIVE PURPOSES ONLY
EMPLOYEES IN BCSSI TITLE LOCATED IN EVANSVILLE, INDIANA IDENTIFIED FOR MOVEMENT TO CSS TITLE
EXAMPLE OF HOW BCSSI WILL SLOT INTO CSS TABLE WITH REDUCED STEPS
THESE EXAMPLES ARE BASED ON THE ASSUMPTION THAT BCSSI EMPLOYEE WILL RECEIVE 1 STEP INCREASE IN 2013

CURRENT TITLE

STEP 10
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

2012
386.00
401.50
418.00
435.00
453.00
471.50
490.50
510.50
531.00
553.00
575.50
599.00
623.00
648.50
675.00

Business Customer Service Specialist I

NEW TITLE

Effective
Effective
Effective
Effective
2/10/13
2/09/14
2/08/15
2/07/16
INCREASES IF REMAIN IN TITLE

Step

1
2
3
4
5
6
7
8
9
10
11
12
13

418.00
435.50
454.50
473.50
493.50
514.50
536.50
559.00
583.00
607.50
633.50
660.50
688.50

418.00
436.50
456.00
476.50
497.50
520.00
543.00
567.50
592.50
619.00
646.50
675.50
705.50

418.00
437.50
458.00
479.00
501.50
524.50
549.00
574.50
601.50
629.50
659.00
689.50
721.50

418.00
438.50
460.00
482.50
506.50
531.00
557.50
584.50
613.50
643.50
675.00
708.00
743.00

$15
UPGRADE

SLOT
TO
STEP

433.00
450.50
469.50
488.50
508.50
529.50
551.50
574.00
598.00
622.50
648.50
675.50
703.50
Step 10

1
2
3
4
5
6
7
8
9
10
11
12
13
CSS

Effective
2/10/13

520.00
536.00
552.50
570.00
587.50
605.50
624.50
644.00
664.00
684.50
705.50
727.50
750.00

CUSTOMER SUPPORT SPECIALIST
Effective
Effective
2/09/14
2/08/15
INCREASES IN NEW CSS TITLE
520.00
537.00
555.00
573.50
592.50
612.00
632.50
653.50
675.00
697.50
720.50
744.50
769.00

520.00
538.00
557.00
576.50
597.00
618.00
639.50
662.00
685.00
709.00
734.00
760.00
786.50

Effective
2/07/16

520.00
539.50
560.00
581.00
603.00
625.50
649.00
673.50
699.00
725.00
752.50
780.50
810.00

46.47%

This table illustrates an employee currently with a wage of $553. If the employee were
to remain on the payroll for the life of the Agreement, he/she would receive the above
increase. This is based on progression & negotiated annual increases in the CSS Title.

AT&T Confidential Proprietary
This material may only be used for the purpose provided AT&T Mobility/CWA 2012 Bargaining Session
CWA must undertake all precautions to secure from inadvertent or improper disclosure

FOR ILLUSTRATIVE PURPOSES ONLY
EMPLOYEES IN BCSSI TITLE LOCATED IN EVANSVILLE, INDIANA IDENTIFIED FOR MOVEMENT TO CSS TITLE
EXAMPLE OF HOW BCSSI WILL SLOT INTO CSS TABLE WITH REDUCED STEPS
THESE EXAMPLES ARE BASED ON THE ASSUMPTION THAT BCSSI EMPLOYEE WILL RECEIVE 1 STEP INCREASE IN 2013

CURRENT TITLE

STEP 11
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

2012
386.00
401.50
418.00
435.00
453.00
471.50
490.50
510.50
531.00
553.00
575.50
599.00
623.00
648.50
675.00

Business Customer Service Specialist I

NEW TITLE

Effective
Effective
Effective
Effective
2/10/13
2/09/14
2/08/15
2/07/16
INCREASES IF REMAIN IN TITLE

Step

1
2
3
4
5
6
7
8
9
10
11
12
13

418.00
435.50
454.50
473.50
493.50
514.50
536.50
559.00
583.00
607.50
633.50
660.50
688.50

418.00
436.50
456.00
476.50
497.50
520.00
543.00
567.50
592.50
619.00
646.50
675.50
705.50

418.00
437.50
458.00
479.00
501.50
524.50
549.00
574.50
601.50
629.50
659.00
689.50
721.50

418.00
438.50
460.00
482.50
506.50
531.00
557.50
584.50
613.50
643.50
675.00
708.00
743.00

$15
UPGRADE

SLOT
TO
STEP

433.00
450.50
469.50
488.50
508.50
529.50
551.50
574.00
598.00
622.50
648.50
675.50
703.50
Step 11

1
2
3
4
5
6
7
8
9
10
11
12
13
CSS

Effective
2/10/13

520.00
536.00
552.50
570.00
587.50
605.50
624.50
644.00
664.00
684.50
705.50
727.50
750.00

CUSTOMER SUPPORT SPECIALIST
Effective
Effective
2/09/14
2/08/15
INCREASES IN NEW CSS TITLE
520.00
537.00
555.00
573.50
592.50
612.00
632.50
653.50
675.00
697.50
720.50
744.50
769.00

520.00
538.00
557.00
576.50
597.00
618.00
639.50
662.00
685.00
709.00
734.00
760.00
786.50

Effective
2/07/16

520.00
539.50
560.00
581.00
603.00
625.50
649.00
673.50
699.00
725.00
752.50
780.50
810.00

40.75%

This table illustrates an employee currently with a wage of $575.50. If the employee
were to remain on the payroll for the life of the Agreement, he/she would receive the
above increase. This is based on progression & negotiated annual increases in the CSS
Title.

AT&T Confidential Proprietary
This material may only be used for the purpose provided AT&T Mobility/CWA 2012 Bargaining Session
CWA must undertake all precautions to secure from inadvertent or improper disclosure

FOR ILLUSTRATIVE PURPOSES ONLY
EMPLOYEES IN BCSSI TITLE LOCATED IN EVANSVILLE, INDIANA IDENTIFIED FOR MOVEMENT TO CSS TITLE
EXAMPLE OF HOW BCSSI WILL SLOT INTO CSS TABLE WITH REDUCED STEPS
THESE EXAMPLES ARE BASED ON THE ASSUMPTION THAT BCSSI EMPLOYEE WILL RECEIVE 1 STEP INCREASE IN 2013

CURRENT TITLE

STEP 12
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

2012
386.00
401.50
418.00
435.00
453.00
471.50
490.50
510.50
531.00
553.00
575.50
599.00
623.00
648.50
675.00

Business Customer Service Specialist I

NEW TITLE

Effective
Effective
Effective
Effective
2/10/13
2/09/14
2/08/15
2/07/16
INCREASES IF REMAIN IN TITLE

Step

1
2
3
4
5
6
7
8
9
10
11
12
13

418.00
435.50
454.50
473.50
493.50
514.50
536.50
559.00
583.00
607.50
633.50
660.50
688.50

418.00
436.50
456.00
476.50
497.50
520.00
543.00
567.50
592.50
619.00
646.50
675.50
705.50

418.00
437.50
458.00
479.00
501.50
524.50
549.00
574.50
601.50
629.50
659.00
689.50
721.50

418.00
438.50
460.00
482.50
506.50
531.00
557.50
584.50
613.50
643.50
675.00
708.00
743.00

$15
UPGRADE

SLOT
TO
STEP

433.00
450.50
469.50
488.50
508.50
529.50
551.50
574.00
598.00
622.50
648.50
675.50
703.50
Step 12

1
2
3
4
5
6
7
8
9
10
11
12
13
CSS

Effective
2/10/13

520.00
536.00
552.50
570.00
587.50
605.50
624.50
644.00
664.00
684.50
705.50
727.50
750.00

CUSTOMER SUPPORT SPECIALIST
Effective
Effective
2/09/14
2/08/15
INCREASES IN NEW CSS TITLE
520.00
537.00
555.00
573.50
592.50
612.00
632.50
653.50
675.00
697.50
720.50
744.50
769.00

520.00
538.00
557.00
576.50
597.00
618.00
639.50
662.00
685.00
709.00
734.00
760.00
786.50

Effective
2/07/16

520.00
539.50
560.00
581.00
603.00
625.50
649.00
673.50
699.00
725.00
752.50
780.50
810.00

35.23%

This table illustrates an employee currently with a wage of $599. If the employee were
to remain on the payroll for the life of the Agreement, he/she would receive the above
increase. This is based on progression & negotiated annual increases in the CSS Title.

AT&T Confidential Proprietary
This material may only be used for the purpose provided AT&T Mobility/CWA 2012 Bargaining Session
CWA must undertake all precautions to secure from inadvertent or improper disclosure

FOR ILLUSTRATIVE PURPOSES ONLY
EMPLOYEES IN BCSSI TITLE LOCATED IN EVANSVILLE, INDIANA IDENTIFIED FOR MOVEMENT TO CSS TITLE
EXAMPLE OF HOW BCSSI WILL SLOT INTO CSS TABLE WITH REDUCED STEPS
THESE EXAMPLES ARE BASED ON THE ASSUMPTION THAT BCSSI EMPLOYEE WILL RECEIVE 1 STEP INCREASE IN 2013

CURRENT TITLE

STEP 13
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

2012
386.00
401.50
418.00
435.00
453.00
471.50
490.50
510.50
531.00
553.00
575.50
599.00
623.00
648.50
675.00

Business Customer Service Specialist I

NEW TITLE

Effective
Effective
Effective
Effective
2/10/13
2/09/14
2/08/15
2/07/16
INCREASES IF REMAIN IN TITLE

Step

1
2
3
4
5
6
7
8
9
10
11
12
13

418.00
435.50
454.50
473.50
493.50
514.50
536.50
559.00
583.00
607.50
633.50
660.50
688.50

418.00
436.50
456.00
476.50
497.50
520.00
543.00
567.50
592.50
619.00
646.50
675.50
705.50

418.00
437.50
458.00
479.00
501.50
524.50
549.00
574.50
601.50
629.50
659.00
689.50
721.50

418.00
438.50
460.00
482.50
506.50
531.00
557.50
584.50
613.50
643.50
675.00
708.00
743.00

$15
UPGRADE

SLOT
TO
STEP

433.00
450.50
469.50
488.50
508.50
529.50
551.50
574.00
598.00
622.50
648.50
675.50
703.50
Step 13

1
2
3
4
5
6
7
8
9
10
11
12
13
CSS

Effective
2/10/13

520.00
536.00
552.50
570.00
587.50
605.50
624.50
644.00
664.00
684.50
705.50
727.50
750.00

CUSTOMER SUPPORT SPECIALIST
Effective
Effective
2/09/14
2/08/15
INCREASES IN NEW CSS TITLE
520.00
537.00
555.00
573.50
592.50
612.00
632.50
653.50
675.00
697.50
720.50
744.50
769.00

520.00
538.00
557.00
576.50
597.00
618.00
639.50
662.00
685.00
709.00
734.00
760.00
786.50

Effective
2/07/16

520.00
539.50
560.00
581.00
603.00
625.50
649.00
673.50
699.00
725.00
752.50
780.50
810.00

30.02%

This table illustrates an employee currently with a wage of $623. If the employee were
to remain on the payroll for the life of the Agreement, he/she would receive the above
increase. This is based on progression & negotiated annual increases in the CSS Title.

AT&T Confidential Proprietary
This material may only be used for the purpose provided AT&T Mobility/CWA 2012 Bargaining Session
CWA must undertake all precautions to secure from inadvertent or improper disclosure

FOR ILLUSTRATIVE PURPOSES ONLY
EMPLOYEES IN BCSSI TITLE LOCATED IN EVANSVILLE, INDIANA IDENTIFIED FOR MOVEMENT TO CSS TITLE
EXAMPLE OF HOW BCSSI WILL SLOT INTO CSS TABLE WITH REDUCED STEPS
THESE EXAMPLES ARE BASED ON THE ASSUMPTION THAT BCSSI EMPLOYEE WILL RECEIVE 1 STEP INCREASE IN 2013

CURRENT TITLE

STEP 14
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

2012
386.00
401.50
418.00
435.00
453.00
471.50
490.50
510.50
531.00
553.00
575.50
599.00
623.00
648.50
675.00

Business Customer Service Specialist I

NEW TITLE

Effective
Effective
Effective
Effective
2/10/13
2/09/14
2/08/15
2/07/16
INCREASES IF REMAIN IN TITLE

Step

1
2
3
4
5
6
7
8
9
10
11
12
13

418.00
435.50
454.50
473.50
493.50
514.50
536.50
559.00
583.00
607.50
633.50
660.50
688.50

418.00
436.50
456.00
476.50
497.50
520.00
543.00
567.50
592.50
619.00
646.50
675.50
705.50

418.00
437.50
458.00
479.00
501.50
524.50
549.00
574.50
601.50
629.50
659.00
689.50
721.50

418.00
438.50
460.00
482.50
506.50
531.00
557.50
584.50
613.50
643.50
675.00
708.00
743.00

$15
UPGRADE

SLOT
TO
STEP

433.00
450.50
469.50
488.50
508.50
529.50
551.50
574.00
598.00
622.50
648.50
675.50
703.50
Step 14

1
2
3
4
5
6
7
8
9
10
11
12
13
CSS

Effective
2/10/13

520.00
536.00
552.50
570.00
587.50
605.50
624.50
644.00
664.00
684.50
705.50
727.50
750.00

CUSTOMER SUPPORT SPECIALIST
Effective
Effective
2/09/14
2/08/15
INCREASES IN NEW CSS TITLE
520.00
537.00
555.00
573.50
592.50
612.00
632.50
653.50
675.00
697.50
720.50
744.50
769.00

520.00
538.00
557.00
576.50
597.00
618.00
639.50
662.00
685.00
709.00
734.00
760.00
786.50

Effective
2/07/16

520.00
539.50
560.00
581.00
603.00
625.50
649.00
673.50
699.00
725.00
752.50
780.50
810.00

24.90%

This table illustrates an employee currently with a wage of $648. If the employee were
to remain on the payroll for the life of the Agreement, he/she would receive the above
increase. This is based on progression & negotiated annual increases in the CSS Title.

AT&T Confidential Proprietary
This material may only be used for the purpose provided AT&T Mobility/CWA 2012 Bargaining Session
CWA must undertake all precautions to secure from inadvertent or improper disclosure

FOR ILLUSTRATIVE PURPOSES ONLY
EMPLOYEES IN BCSSI TITLE LOCATED IN EVANSVILLE, INDIANA IDENTIFIED FOR MOVEMENT TO CSS TITLE
EXAMPLE OF HOW BCSSI WILL SLOT INTO CSS TABLE WITH REDUCED STEPS
THESE EXAMPLES ARE BASED ON THE ASSUMPTION THAT BCSSI EMPLOYEE WILL RECEIVE 1 STEP INCREASE IN 2013

CURRENT TITLE

STEP 15
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

2012
386.00
401.50
418.00
435.00
453.00
471.50
490.50
510.50
531.00
553.00
575.50
599.00
623.00
648.50
675.00

Business Customer Service Specialist I

NEW TITLE

Effective
Effective
Effective
Effective
2/10/13
2/09/14
2/08/15
2/07/16
INCREASES IF REMAIN IN TITLE

Step

1
2
3
4
5
6
7
8
9
10
11
12
13

418.00
435.50
454.50
473.50
493.50
514.50
536.50
559.00
583.00
607.50
633.50
660.50
688.50

418.00
436.50
456.00
476.50
497.50
520.00
543.00
567.50
592.50
619.00
646.50
675.50
705.50

418.00
437.50
458.00
479.00
501.50
524.50
549.00
574.50
601.50
629.50
659.00
689.50
721.50

418.00
438.50
460.00
482.50
506.50
531.00
557.50
584.50
613.50
643.50
675.00
708.00
743.00

$15
UPGRADE

SLOT
TO
STEP

433.00
450.50
469.50
488.50
508.50
529.50
551.50
574.00
598.00
622.50
648.50
675.50
703.50
Step 15

1
2
3
4
5
6
7
8
9
10
11
12
13
CSS

Effective
2/10/13

520.00
536.00
552.50
570.00
587.50
605.50
624.50
644.00
664.00
684.50
705.50
727.50
750.00

CUSTOMER SUPPORT SPECIALIST
Effective
Effective
2/09/14
2/08/15
INCREASES IN NEW CSS TITLE
520.00
537.00
555.00
573.50
592.50
612.00
632.50
653.50
675.00
697.50
720.50
744.50
769.00

520.00
538.00
557.00
576.50
597.00
618.00
639.50
662.00
685.00
709.00
734.00
760.00
786.50

Effective
2/07/16

520.00
539.50
560.00
581.00
603.00
625.50
649.00
673.50
699.00
725.00
752.50
780.50
810.00

20.00%

This table illustrates an employee currently with a wage of $675. If the employee were
to remain on the payroll for the life of the Agreement, he/she would receive the above
increase. This is based on progression & negotiated annual increases in the CSS Title.

AT&T Confidential Proprietary
This material may only be used for the purpose provided AT&T Mobility/CWA 2012 Bargaining Session
CWA must undertake all precautions to secure from inadvertent or improper disclosure

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