Note This section is intended for advanced computer users.

If you are not comfortable with advanced troubleshooting, ask someone for help or contact Support. For information about how to contact Support, see the Microsoft Help and Support contact information Web site: http://support.microsoft.com/contactus

The reset command is available in the IP context of the NetShell utility. Follow these steps to use the reset command to reset TCP/IP manually:1.To open a command prompt, click Start and then click Run. Copy and paste (or type) the following command in the Open box and then press ENTER: cmd

2.At the command prompt, copy and paste (or type) the following command and then press ENTER: netsh int ip reset c:\resetlog.txt Note If you do not want to specify a directory path for the log file, use the following command: netsh int ip reset resetlog.txt

3.Reboot the computer.

Use a manual method to reset TCP/IP for Windows Vista and Windows 7 Note This section is intended for advanced computer users. If you are not comfortable with advanced troubleshooting, ask someone for help or contact Support. For information about how to contact Support, see the Microsoft Help and Support contact information Web site: http://support.microsoft.com/contactus

The reset command is available in the IP context of the NetShell utility. Follow these steps to use the reset command to reset TCP/IP manually:1.To open a command prompt, click Start and then type CMD in the Search programs and files. 2.Right-click CMD.exe icon in Programs and choose Run as administrator.

use the following command: netsh int ip reset resetlog. The reset command rewrites the following two registry keys: SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\ SYSTEM\CurrentControlSet\Services\DHCP\Parameters\ To run the manual command successfully. When you run the reset command.When the User Account Control box pop up. copy and paste (or type) the following command and then press ENTER: netsh int ip reset c:\resetlog. it rewrites two registry keys that are used by TCP/IP.3. 4. click Yes.At the command prompt. When you run the manual command.txt in this article.txt. you must specify a file name for the log. creates a path where the log will reside.Reboot the computer.txt Note If you do not want to specify a directory path for the log file. In either case. known as resetlog. resetlog. . the new log will be appended to the end of the existing file. This has the same result as removing and reinstalling the protocol. c:\resetlog. in which the actions that netsh takes will be recorded.txt 5. The second example.txt. The first example. TCP/IP is reset and the actions that were taken are recorded in the log file. if the specified log file already exists. creates the log file in the current directory.